Female Support Technician Jobs

Job Description CROCongratulations! You are selected for interview with Ask Lons IN for various positions. Please find below the walk-in details:Positions Offered: Customer Relationship Officer / Tele callerDate : Monday to SaturdayTime : 10:30AM onwardsYour profile is selectedSalary upto 40K/Month (depends on interview) Location : No. 15, SR COMPLEX, 3rd Floor, 1st Main Road, Moodalpalya Tent Road, Near Moodalpalya Circle, Bengaluru, Karnataka 560072candidates within 15 kms should applyBest Regards,VikramManager

We are looking for a Customer Support Manager to join our team in Nashik. This role involves overseeing customer service operations and ensuring excellent service standards. The ideal candidate will be a proactive leader with a focus on customer satisfaction.**Key Responsibilities:**- **Lead the Customer Care Team**: Manage and motivate a team of customer care representatives to deliver high-quality service consistently, ensuring they meet performance targets and provide helpful solutions.- **Handle Customer Inquiries**: Address and resolve complex customer issues promptly, guiding the team in effective problem-solving techniques and ensuring customer satisfaction.- **Develop Customer Care Policies**: Create and implement effective customer service policies and procedures that enhance the customer experience and streamline operations.- **Monitor Performance Metrics**: Track key performance indicators (KPIs) and analyze customer feedback to identify areas for improvement and implement necessary changes.- **Train and Support Staff**: Provide ongoing training and support to the customer care team, ensuring they have the skills and knowledge to assist customers effectively.**Required Skills and Expectations:**The ideal candidate should have 4 to 5 years of experience in customer service management. Strong communication and interpersonal skills are essential, along with the ability to lead and inspire a team. Problem-solving skills and a customer-centric mindset are critical for this role. Proficiency in using customer service software and tools is expected. Candidates should be capable of working in an office setting and need to be female due to client requisites. A positive attitude and ability to adapt in fast-paced environments will ensure success in this role.

We are looking for a dedicated Customer Relationship Manager to strengthen our connections with clients in Alampur, Howrah. The ideal candidate will have 4 to 5 years of experience and a passion for enhancing customer satisfaction.Key Responsibilities:- **Client Interaction:** Engage with clients to understand their needs, provide guidance, and solve any issues they may face. This fosters a strong relationship and encourages client loyalty.- **Account Management:** Oversee client accounts, ensuring all services are delivered effectively. Regularly review account performance and identify opportunities for upselling or cross-selling our products or services.- **Feedback Collection:** Actively gather client feedback to understand their satisfaction levels and areas for improvement. This helps us continuously enhance our offerings.- **Reporting:** Prepare regular reports on client interactions and service performance. This information helps management assess relationship strategies and make informed decisions.Required Skills and Expectations:The ideal candidate should possess strong communication and interpersonal skills, enabling effective interactions with clients. Proven problem-solving abilities are essential for addressing client concerns promptly. A keen understanding of customer needs and the ability to analyze feedback to drive improvements are also important. The candidate should be detail-oriented, organized, and capable of managing multiple client accounts simultaneously. A graduate degree is required, and proficiency in using customer relationship software will be an advantage. Female candidates are encouraged to apply for this full-time office-based position.

As a Back Office Coordinator, you will play a crucial role in ensuring the smooth operations of our office in Muzaffarnagar. Your primary responsibilities will include:- **Administrative Support**: Assist in general office tasks such as filing, data entry, and managing correspondence to ensure efficient office operations.- **Coordination of Activities**: Organize and coordinate meetings, appointments, and travel arrangements for team members, keeping track of schedules and maintaining calendars.- **Communication Management**: Handle incoming calls and emails, responding to inquiries and directing them to the appropriate departments or team members.- **Documentation Handling**: Prepare, review, and maintain accurate records and reports, ensuring all documentation is up to date and easily accessible.- **Inventory Management**: Monitor and manage office supplies, placing orders as needed to ensure all resources are available for staff.To succeed in this role, you should have:- A Bachelors degree in Arts, Commerce, or a relevant professional qualification.- 1 to 2 years of experience in a similar role, demonstrating your ability to manage various tasks efficiently.- Strong organizational skills, able to prioritize tasks and handle multiple responsibilities simultaneously.- Excellent communication skills, both verbal and written, to interact effectively with team members and clients.- Proficiency in basic computer applications, including MS Office, to facilitate your daily tasks and responsibilities. We are looking for a proactive and detail-oriented individual who can contribute positively to our team dynamics.

Job SummaryWe are looking for a motivated and organized Sales Coordinator to support the sales team by managing client communication, maintaining sales records, coordinating follow-ups, and ensuring smooth day-to-day sales operations.Key ResponsibilitiesCoordinate with sales team and clients for daily operationsHandle customer inquiries through calls, emails, and WhatsAppMaintain sales reports, client database, and follow-up recordsPrepare quotations, invoices, and sales-related documentsSupport sales executives in achieving targetsFollow up with leads and existing clientsCoordinate with internal departments for order processingUpdate data in Excel and CRM softwareEnsure timely response to customer requirementsRequired SkillsGood communication skillsBasic knowledge of MS Excel and computer operationsStrong coordination and follow-up skillsAbility to handle multiple tasksProfessional and positive attitude

- Coordinate sales activities, including lead generation and follow-ups- Manage sales pipeline, update CRM, and track progress- Assist in preparing sales proposals, quotes, and presentations- Coordinate with teams (production, logistics, service) for customer deliveries- Handle customer queries, escalate issues as needed- Support sales team in achieving targets and expanding business

We are seeking an Office Coordinator to join our team at Sky-Sketch (India) to perform a range of administrative tasks. As a part of this job, you will welcome guests and greet people who visit the organisation/business's premises. Additionally, you will be responsible for handling front-desk tasks, including managing mail and forwarding phone calls.During the provisional period, the starting remuneration, depending on your knowledge and experience, if any, is 10,000. After you successfully complete the training period, your salary will be set between 11,000 and 12,000, based on your performance. We will also consider increasing remuneration during the provisional period for exceptional performance.Key Responsibilities:* Manage travel requests from clients* Preparing travel itineraries * Book flights, hotels & Air tickets* Provide exceptional customer service* Ensure timely confirmations . Prepare and send emails & travel content on social media.Perform administrative tasks like filing, photocopying, and maintaining office records.Looking after indoor & outdoor jobs, Data entryJob Role: [Office Coordinator]Location: [Esplanade]Employment Type: Full-time, Minimum Qualifications: 12th Pass mandatory, 0.5 to 1 year of relevant work experience preferred. Required Skills & Competencies: Proficiency in Microsoft Office Suite, especially MS Word and Excel with formulas. Strong multitasking and time management skills. Ability to prioritise tasks efficiently under deadlines. Professional attitude with a pleasing personality. Excellent written and verbal communication in English, Hindi, and Bengali. Basic English language skills required. Sound geographical knowledge of India and Southeast Asian countries. Eligibility Criteria: Age: 22 to 35 years only. We do not recruit candidates below 22 or above 35 years. Candidates must be physically fit to perform day-to-day work efficiently.

We are seeking a dedicated female Sales Executive to join our team in IMT Manesar Sector 7. The ideal candidate will have 2-4 years of experience in sales and possess strong communication skills. This full-time position requires a post-graduate degree.Key Responsibilities:- **Client Engagement**: Build and maintain strong relationships with clients to understand their needs and provide tailored solutions.- **Sales Strategy**: Develop and implement effective sales strategies to reach and exceed sales targets, ensuring long-term growth.- **Market Research**: Conduct market analysis to identify new opportunities and stay ahead of industry trends, enabling informed decision-making.- **Reporting**: Prepare regular sales reports and presentations to share with management, highlighting performance and areas for improvement.- **Team Collaboration**: Work closely with other team members to coordinate efforts and share insights, contributing to a cohesive work environment.Required Skills and Expectations:The successful candidate will have excellent verbal and written communication skills to effectively convey ideas and negotiate deals. Strong organizational skills and the ability to manage multiple tasks are essential. A proactive attitude and a drive to succeed in a competitive environment will be valued. The candidate should be comfortable working from the office and be adept at using various sales tools and technologies. A deep understanding of customer relationship management (CRM) systems is an advantage.

We are looking for a Back Office Coordinator to support our operations in Udham Singh Nagar. The ideal candidate will have experience between 1 to 4 years and should have completed at least the 12th grade. This full-time position requires someone who can efficiently handle various administrative tasks and ensure smooth back-office operations.**Key Responsibilities:**- **Data Entry:** Accurately input and maintain data in the company's database, ensuring information is up-to-date and correct.- **Documentation Management:** Organize and manage files and documents, ensuring easy access and retrieval of important information.- **Communication Support:** Assist in coordinating communication between departments, answering queries and relaying information as needed.- **Order Processing:** Help with processing orders and tracking inventory levels, ensuring timely fulfillment of client requests.- **Reporting:** Prepare reports based on collected data, providing valuable insights to management to support decision-making.- **Customer Support:** Handle basic customer inquiries and issues, directing them to the appropriate departments for resolution.The successful candidate will demonstrate excellent organizational skills and attention to detail. Strong communication abilities, both written and verbal, are essential for effective collaboration with team members. Proficiency in standard office software, including word processing and spreadsheets, is required. Candidates should be proactive, able to multitask, and comfortable working in a fast-paced environment. A positive attitude and a willingness to learn are also important traits for this role.

Job Title: Sales Coordinator Experience: 1-3 years of experience in sales coordination/back office (Freshers can apply)Location: Ahmedabad Roles & Responsibilities:-1. Prepare and send quotations, proposals, and invoices to clientsProcess sales orders and ensure timely execution.2. Coordinate with the sales team and customers for order updatesMaintain and update customer database and sales records.3. Support the field sales team with required documents and information.4. Ensure proper documentation and filing of all sales-related data.Skills:-1. Good knowledge of MS Excel, Word, and email communication2. Strong coordination and communication skills3. Attention to detail and accuracy4. Basic understanding of sales processes5. Ability to handle multiple tasks efficientlyQualifications:-Graduate (B.Com, BBA, or any relevant field)Preferred Skills:-1. Experience in CRM/ERP software.2. Customer handling experience.Key Performance Indicators (KPIs):-1. Accuracy of quotations and order processing2. Timely response to clients and sales team3. Order execution efficiency4. Customer satisfaction and follow-up success5. Proper maintenance of records and reports

We are looking for a dedicated Customer Care Executive to join our team in Ghansoli. The ideal candidate will have 3 to 9 years of experience and a strong desire to provide excellent customer service.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, providing accurate information and addressing their concerns in a friendly manner.- **Resolve Issues:** Identify and resolve customer problems efficiently, ensuring their satisfaction and maintaining a positive company image.- **Maintain Customer Records:** Keep detailed records of interactions with customers, including complaints, inquiries, and follow-ups, to ensure effective communication.- **Provide Product Information:** Educate customers on our products and services, helping them make informed decisions based on their needs.- **Collaborate with Teams:** Work closely with various departments to ensure that customer feedback is relayed and improvements are made based on their inputs.**Required Skills and Expectations:**Candidates must possess excellent communication skills, both verbal and written, to interact effectively with customers. Strong problem-solving abilities are essential for addressing customer issues promptly. A patient and empathetic attitude is necessary when dealing with customer complaints. Proficiency in computer usage and familiarization with customer relationship management (CRM) software is expected. Attention to detail is crucial for maintaining accurate records. Applicants should be comfortable working in a team environment and be flexible to adapt to changing demands. Experience in a customer service role is highly valued.

HANDLING FRONT OFFICE AND STUDENT COORDINATORINTERACTING WITH PARENTS, STUDENTS

We are looking for a dedicated Customer Relationship Manager in Durgapur, Bardhaman. The ideal candidate should have 1 to 3 years of experience and be a graduate. This full-time office role is perfect for a female professional who is passionate about building strong customer relationships and enhancing client satisfaction.Key responsibilities include:- Managing Customer Accounts: Develop and maintain relationships with customers to understand their needs and ensure their satisfaction.- Handling Queries: Address customer questions and concerns promptly, providing effective solutions and information to enhance their experience.- Promoting Products: Collaborate with the sales team to inform customers about new products and services, driving sales through relationship-building efforts.- Analyzing Feedback: Collect and analyze customer feedback to identify areas for improvement and ensure that client expectations are met.Required skills and expectations:The ideal candidate should have excellent communication skills to effectively interact with clients. Strong problem-solving abilities are essential for addressing customer issues. A customer-focused mindset is critical to enhancing client satisfaction and loyalty. The candidate should also be adept at multitasking and managing priorities in a fast-paced environment. A positive attitude and teamwork spirit are important to collaborate with different departments swiftly. Finally, a basic understanding of CRM software will be advantageous in managing customer interactions effectively.Must have good communication skills in English.

We are looking for a Customer Support Executive in Thiruninravur who can help us provide excellent service to our customers. This role is a full-time position suitable for candidates with 0 to 2 years of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and chat messages from customers, ensuring timely and accurate responses to their questions or concerns.- **Provide Product Information:** Educate customers about our products and services, assisting them in making informed decisions.- **Resolve Customer Issues:** Address and troubleshoot customer complaints swiftly and professionally, ensuring customer satisfaction throughout the process.- **Maintain Records:** Keep detailed records of customer interactions and transactions for follow-up and to assist in performance measurement.- **Collaborate with Teams:** Work closely with various departments, including sales and technical support, to ensure a holistic approach to customer care.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A working knowledge of computers and familiarity with customer support software will be advantageous. Attention to detail is essential for accurately documenting customer interactions. The ideal candidate should demonstrate patience, empathy, and problem-solving skills when handling customer complaints. A professional attitude and the ability to work well in a team environment are also crucial. This position is open to females only, and we welcome graduates from diverse educational backgrounds.

We are looking for a Customer Support Executive to handle customer communication, feedback collection, and payment follow-ups. The candidate will be responsible for maintaining good relationships with customers and ensuring smooth coordination between customers and the operations team.

Customer Support & Troubleshooting:Serve as the first point of contact for users seeking technical assistance via phone, email, chat, or ticketing systems.Diagnose and resolve software-related issues, including functionality problems, error messages, login issues, and usability challenges.Guide users step-by-step through problem-solving processes or feature usage.Prioritize and manage multiple support requests simultaneously, ensuring timely responses and resolutions according to Service Level Agreements (SLAs).Issue Escalation & Follow-up:Escalate complex or unresolved issues to higher-level support teams, development teams, or relevant departments.Collaborate with internal teams (e.g., development, QA, product management) to provide feedback, facilitate bug fixes, or suggest feature enhancements.Follow up with users to ensure their issues are fully resolved and they are satisfied with the solution provided.Documentation & Knowledge Management:Accurately log and document all customer interactions, technical issues, troubleshooting steps, and resolutions in the ticketing or CRM system.Contribute to and maintain a comprehensive knowledge base, FAQs, and self-help articles to empower users and reduce support volume.Identify recurring issues and suggest proactive solutions, training materials, or system improvements.Product Knowledge & Training:Maintain a deep and up-to-date understanding of the software product(s) being supported, including their functionalities, updates, and integrations.Educate users on product features, best practices, and new releases.Continuously learn and stay updated on industry trends, software advancements, and relevant technologies.System Monitoring & Maintenance (if applicable):Assist in monitoring software performance and system health to proactively identify potential issues.Participate in testing new software versions, patches, and updates before deployment.Customer Satisfaction:Ensure a positive and professional customer experience by being empathetic, patient, and efficient in all interactions.Gather customer feedback and contribute to improving support processes and product usability.

As a Customer Support Executive, you will play a vital role in ensuring our customers receive top-notch support and assistance. You will be the first point of contact for our clients, helping them with their inquiries and resolving issues efficiently.**Key Responsibilities:**- **Customer Assistance:** Respond to customer queries via phone, email, or chat, providing clear and accurate information about products and services.- **Issue Resolution:** Identify and troubleshoot problems faced by customers, ensuring a quick and effective resolution to enhance their experience.- **Feedback Collection:** Gather customer feedback regarding their experiences, which will help improve service quality and identify areas for improvement.- **Documentation:** Maintain accurate records of customer interactions and transactions to ensure efficient follow-up and compliance.- **Collaboration:** Work closely with other teams to resolve complex customer issues or coordinate service enhancements as needed.**Required Skills and Expectations:**- Strong communication skills are essential for understanding customer needs and conveying information clearly.- A problem-solving mindset to address customer issues effectively and efficiently.- Proficiency in using computer systems and software for logging customer inquiries and managing support requests.- A degree in fields such as B.B.A, B.Com, B.Pharma, B.Sc, or B.E, or relevant professional qualifications indicate a foundational understanding of business practices.- A positive attitude and a strong commitment to customer service, with the ability to work collaboratively in a team environment.- Female candidates are preferred for this position. If you are passionate about helping customers and enjoy working in a dynamic environment, we would love to hear from you!

We have vacant of 5 Sales Coordinator Jobs in Gurgaon,Presales Consultant,Inside Sales,B2B Sales, Experience Required : 1 Year Educational Qualification : Other Bachelor Degree, Any Master Degree, Post Graduate Diploma Skill Desktop Support,Service Desk,Customer Care,Direct Sales,Service Marketing,Field Service, Presales Consultant,Inside Sales,B2B Sales etc.