Desktop Support Engineer Job Vacancies in Virar

Job Title: Desktop Supoort EngineerLocation Thane ,wagle estate *Job Type:* Full-time(Filed Work)*Overview:*We are seeking a motivated and customer-oriented IT Help Desk Technician to join our team. The IT Help Desk Technician will be responsible for providing technical assistance and support related to computer systems, hardware, and software. The ideal candidate will have excellent problem-solving skills, strong communication abilities, and proficiency in Microsoft Excel and Word to document and report technical issues and solutions effectively.*Key Responsibilities:*- Provide first-level technical support to internal staff and consumers, responding to IT support requests via phone, email, or ticketing system.- Diagnose and troubleshoot hardware, software, and network issues.- Install, configure, and maintain computer systems, software applications, and peripherals.- Assist in the onboarding process by setting up new user accounts and workstations.- Maintain accurate records of issues and resolutions within the ticketing system using Microsoft Excel and Word.- Communicate technical information clearly and effectively to consumers and non-technical staff.- Escalate complex problems to higher-level IT staff or external vendors when necessary.- Perform regular system updates and backups.- Assist in the development and implementation of IT policies and procedures.- Provide training and guidance to end-users on the use of hardware, software, and network services.- Ensure security and privacy of networks and computer systems.- Participate in IT projects and other duties as assigned.

We are looking for 1 Computer Hardware Technician Post in Malad East, Mumbai,Mumbai,Malad West, Mumbai,Jogeshwari, Mumbai,Vasai Road, Virar,Andheri, Mumbai,Goregaon, Mumbai,Kandivali, Mumbai,Borivali, Mumbai,Mira Road, Mumbai,Nalasopara, Virar, with deep knowledge in Computer Hardware Engineer,Computer Hardware Technician,Hardware and Required Educational Qualification is : Higher Secondary, Diploma, B.A, B.Com

We're seeking an experienced Desktop Support Engineer to provide technical assistance and support for our organization's desktop infrastructure. The ideal candidate will have excellent problem-solving skills, strong communication skills, and the ability to work effectively in a fast-paced environment.Key Responsibilities:1. Provide technical support for desktops, laptops, printers, and other peripherals.2. Install, configure, and troubleshoot hardware and software issues.3. Resolve technical issues remotely or on-site.4. Configure and manage user accounts, email, and network settings.5. Monitor and maintain inventory of hardware and software

Formatting and Loading Windows (10,11)Installation of software & Applications.Outlook configuration.Installation of 3rd Party Software.LAN/ WAN, TCP IP / Network / Wi-Fi / Access points, Switches configuration & troubleshooting Co-ordination withVendorPrinter Installation sharing device & Printer.Troubleshoot hardware issues & resolve in timely manner.Interact & train Users on basic usage of Computers.Co-Ordinate with Third party vendors & Primary Troubleshooting ofall your software / hardware related issues.Regular Data Backup.Taking precautionary steps to keep all systems Uptime tomaximum.User Profile backup & Configuration into new systemUser creation and deletion in active directory, Mapping the folder, sharing Printers, data accesspermission Should know about the SLA and its criticality. Server, Links Monitoring and Incident Management with respective service providerFollow escalation process

A Desktop Support Engineer, also known as a Desktop Support Technician or Desktop Support Specialist, is a critical role in IT (Information Technology) responsible for providing technical assistance and support to end-users within an organization. Their primary focus is on ensuring that desktop and laptop computer systems, as well as related hardware and software, operate efficiently and effectively for employees or clients. Here is a typical job description for a Desktop Support Engineer:Job Title: Desktop Support EngineerJob Summary: A Desktop Support Engineer plays a vital role in maintaining an organization's IT infrastructure by providing technical support to end-users, troubleshooting hardware and software issues, and ensuring a seamless computing experience.

Troubleshoot technology issues.Install and maintain equipment and software.Ask questions to pinpoint the problem.Perform remote troubleshooting.Help new employees set up their workstations.Maintain and upgrade equipment as needed.Train new employees to use a company's software and apps.Work with existing vendors to evaluate new technology.Respond to ad hoc and urgent requests.Advise executives on the best technological solutions for an organization.Monitor the performance of a company's desktop infrastructure and provide suggestions to improve efficiency.Test, install and set up application programs on user workstations.Test network connections.Train end users when new software or IT regulations arrive at a company.

Desktop support engineer JDKNOWLEDGE / SKILLS : -Installation, configuration & Troubleshooting of all types of Hardware and software application problems. Windows 10,8, 7 & XP OS Installation, configuration & troubleshooting of Desktop/Laptop. Managing, backup & recovering User Data. Installation, configuratio& troubleshooting of Printers & Scanners. Installation of Trend Micro, Quick heal & MacAfee Antivirus. Ability to multi task with strong attention to details. Accurately filling in administrative records and relevant paperwork. Active directory (AD DS). DHCP and DNS management. Installation and Configuration of Windows-Based Operating Systems ( Windows 10, 8, 7, XP ). Software Installations and Troubleshooting of all types of customer oriented field problems, network settings for TCP/IP and internet Setup.Troubleshooting of all types of Hardware and Software applications problems. Configuring & Troubleshooting of Desktop/Laptop for Managing backup & recovery. Configuring & Troubleshooting of Printer, Scanner & LAN related issues reported by users. Installation and Configuring of wireless Data cards in users Laptops. Maintenance and Troubleshooting of connectivity problems. Monitoring of virus issues through Trend Micro protection antivirus. Good experience in configuring & troubleshoot Wifi Routers. Remotely resolving application problems & network problems and mail configurations through remote desktop sharing & VNC Maintaining Assets through Assets Inventory Book Handle the responsibilities of analyzing hardware and software issues and take necessary corrective actions to resolve Installation of windows application.

Job descriptionIT Skill sets:OS installation from USB devices,MS Office Ver 2016 & O365 experienceVPN client configuration and support for remote users,Password reset, expiry, new users, deletion of users in active directoryPrinter installation, configuration and support - both USB & Network,Hardware trouble shooting of desktops & laptops,Ticketing tool for call logging & call analysis,coordination with hardware vendors for online support,Maintaining IT Asset inventory,Antivirus support,Remote session for out of office users,Familiar with Windows OS & MS Office,Email setup in MS Outlook (IMAP & POP account knowledge),Basic network troubleshooting like LAN & Wi-Fi

Perform system builds, software deployment, installation, configuration, and troubleshooting of applications. Install, configure, repair, and troubleshoot desktop/laptop hardware and local & network printers. Troubleshoot hardware issues (Dell / HP / Lenovo preferred). Coordinate with vendors for hardware repair, replacement, and warranty support. Maintain IT asset inventory for laptops, desktops, accessories, and peripherals. Maintain list of all IT assets and ensure proper inventory handling. Vendor management and coordination for IT procurement and support activities.

System Administrator who can help us in managing infrastructure and security configuration for Mumbai office.Please find below required skills and knowledge for the same: Ability and desire to learnFamiliar with multiple SW platforms (Unix/Linux is a must), monitoringGood scripting abilities (shell/bash, etc.)Knowledge of network design, protocol stack, firewalls, VPNs, VLANsKnowledge of database and JEE App Server installation and configuration is a plusGood English language proficiencyGood team working abilities and proactive work attitudeQualifications:Bachelor degree in technical engineering (computer science, automation or communications) 3 plus years experience.

Location: Lamington Road, MumbaiExperience: 1 - 2 yearsEmployment Type: Full-timeWorking Days: Monday to SaturdaySalary: 1.80 to 2.40 LPAJob Overview:We are looking for a Desktop Support Engineer with 12 years of experience to provide technical assistance and support for hardware, software, and basic network-related issues. The ideal candidate should have hands-on experience troubleshooting desktop/laptop systems, installing applications, and assisting end-users with day-to-day IT concerns.Key Responsibilities:Provide technical support for desktops, laptops, printers, and peripherals.Install and configure Windows operating systems and required software.Troubleshoot hardware, software, and connectivity issues.Set up and configure user email accounts and basic system access.Assist in software installations, updates, and antivirus maintenance.Support LAN/Wi-Fi connectivity troubleshooting.Maintain IT inventory records and documentation.Escalate complex technical issues to senior IT staff when required.Assist users via remote or on-site support.Skills & Qualifications:Diploma or Degree in IT, Computer Science, or related field.12 years of desktop/IT support experience.Knowledge of Windows OS installation and configuration.Basic networking knowledge (IP settings, LAN/Wi-Fi troubleshooting.)Familiarity with MS Office installation and support.Hardware troubleshooting skills.Good communication and user-support skills.Ability to work independently and manage multiple support requests.Application Process:Interested candidates can share their updated Resume & Portfolio with the subject line:[Job Title] [Your Name] at ambitious@smgroup.work (CC:team.hiringdesk@gmail.com)For queries, contact: +91-93215 83057 / +91-8850220484In your email, mention:Current CTC, Expected CTC, Notice period, Location and total number of experience in years.Note: We do not charge candidates at any stage. Please stay alert for scams.