Urgent opening For Desktop Support Engineer

RSR Infotech Private Limited

Formatting and Loading Windows (10,11)

Installation of software & Applications.

Outlook configuration.

Installation of 3rd Party Software.

LAN/ WAN, TCP IP / Network / Wi-Fi / Access points, Switches configuration & troubleshooting Co-ordination with

Vendor

Printer Installation sharing device & Printer.

Troubleshoot hardware issues & resolve in timely manner.

Interact & train Users on basic usage of Computers.

Co-Ordinate with Third party vendors & Primary Troubleshooting of

all your software / hardware related issues.

Regular Data Backup.

Taking precautionary steps to keep all systems Uptime to

maximum.

User Profile backup & Configuration into new system

User creation and deletion in active directory, Mapping the folder, sharing Printers, data access

permission

Should know about the SLA and its criticality.

Server, Links Monitoring and Incident Management with respective service provider

Follow escalation process

Experience : 0 - 1 Years

No. of Openings : 2

Education : Any Bachelor Degree

Role : Desktop Support Engineer

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Male

Job Country : India