Customer Support Technician Graduate Experience Jobs in Chennai

Hi We Leo Healthcare based in Padi, Chennai looking for Sales and Service Engineer. Medical and Analytical Equipments and Consumables- UP/PG Science Graduates, BE / BTech, Bio Medical Engrs. Diploma Holders with experience is preferred. Work from Office, with two wheeler preferred. Salary- As per the industry standards with attractive Incentives. Pls refer someone. Contact us 9940012170 / sales@leohealthcare.co.in

Provide on-demand technical support to U.S. customers across chat, email, or phone channels Diagnose and fix technical issues related to ServiceNow workflows, forms, UI policies, and automation. Address and resolve customer inquiries, incidents, and service requests using ServiceNow. Guarantee on-time project delivery and ensure compliance with project deadlines Participate in testing and ensuring the functionality of new ServiceNow features and updates.

Job Openings for 2 Sales Jobs with minimum 2 Years Experience in Hyderabad,Pune,Chennai, having Educational qualification of : Diploma, B.Tech with Good knowledge in Electrical / Mechanical / Instrumentation / Mechatronics,Machine Maintenance,Field Service,Direct Sales,Preventive Maintenance,Communication Skills,Customer Management etc. Experience in Paint Industry / Mechanical Seal Industry / Pump Industry / Rotating Equipments will be preferred

Mechanical/ electrical engineers /with application study/trouble shooting/ Design& development of Products / customer support for our major customer / clients HYUNDAI /KIA MOTORS / ASHOKLEYLAND /ROYAL ENFIELD/YAMAHA MOTORS /

Responding to client support requests.Contacting clients to find out the nature of the problem.Traveling to the clients location or connecting via a remote link.Troubleshooting hardware and software issues.Installing and maintaining hardware and computer peripherals.Installing and upgrading operating systems and computer software.Troubleshooting networking and connection issues.Advising on software or hardware upgrades.Completing job reports and ordering supplies.Pls Note:Two wheeler is must for this job.Travelling allowance will be provided

Potential Customer IdentificationProspecting and generating new leads through, Social Media Networking & by using various portals.Effectively handle client objections.Data Mining, Mass Mailing, Tele calling.Following up prospects and guiding them through the sales process.Manage client relationships, satisfaction and expectations.Handling the inquiries from existing and new clients and provides details over the phone or via e-mails.Coordination with teampreparing detailed proposals.Monthly closing report preparation