Customer Support Specialist Fresher Jobs in Kolkata

An entry-level, full-time, or rotational shift role focused on supporting customers, managing loan application processes, and handling user queries, primarily in Kolkata.

Job DescriptionEXCELLENT OPENING FOR ENERGY AND TELECOM PROCESSUtility Hub is Australian organisation hiring for its captive international BPO in Kolkata, salt lake for Australia Energy and Telecom projects and offers you the opportunity to come and join Immediate with below benefits:BENEFITS WORKING FOR UTILITY HUBSALARY ON TIMEOPPORTUNITY TO VISIT AUSTRALIA FOR ON SITE TRAININGYEARLY APPRAISALELIGIBLE FOR IJP AFTER 6 MONTH TENUREUNCAPPED COMMISSION AND SPOT INCENTIVESMORNING SHIFT TIMING 6:30am to 3:00pmYearly BonusHigh IncentivesAttendance BonusABOUT COMPANY:We are an International BPO working for Australian Captive Energy Process.

We are seeking a highly motivated and detail-oriented Customer Support Manager to join our team. As a Customer Support Manager, you will be responsible for providing exceptional customer service and support to our clients through various communication channels, including calls, emails, and chats. The ideal candidate will have a background in chat/call processes and possess excellent communication skills in both English and Hindi.RequirementsResponsibilities:Handle customer inquiries and provide prompt and accurate responses via calls, emails, and chats.Maintain a high level of professionalism and empathy while addressing customer concerns and resolving issues.Adhere to a rostered schedule with two rotational weeks off and be willing to work with a camera throughout the day.Collaborate with internal teams to escalate and resolve customer issues efficiently.Utilize digital tools and chat software effectively to communicate with customers and track interactions.Analyze customer problems and propose appropriate solutions, demonstrating a proactive approach to customer service.Ensuring timely resolution and customer satisfaction.Demonstrated ability to work effectively in a team environment and handle escalations.Qualification:2 to 5 years of relevant work experience in customer support or related fields.Graduation is mandatory, with a preference for candidates with experience in recruitment, BPO/KPO, Customer Success, Call center, or SaaS-related fields.Proficiency in both English and Hindi, with a minimum typing speed of 30 words per minute.Stable work environment with a reliable Wi-Fi connection (minimum speed of 30 Mbps) and a dedicated work-from-home setup.Availability and flexibility to work in a rotational shift schedule, including weekends and extended hours.Comfort and familiarity with digital tools.Ability to work in a front-line role handling customers.

STAFKIND SERVICES. We are hiring for the post of customer service executive. Eligibility details are given below.(1). Edu Qualification: 12th pass.(2). Good communication skills.(3). Both for male and female candidates. (4). Gadgets: Mobile/Laptop/PC.(5). Eligible for both Freshers/Experience.(6). Work from home.

We're seeking a motivated and results-oriented Sales Support Specialist to join our team in Kolkata. In this role, you'll play a key role in supporting our international calling processes specifically for the UK market.Responsibilities: Contribute to achieving sales targets through outbound calls to UK customers. Deliver exceptional customer service, ensuring a positive and professional experience for each interaction. Leverage strong communication skills to build rapport and effectively connect with potential customers. Maintain a detailed understanding of our products and services to accurately answer customer inquiries.Qualifications: Proven passion for sales (prior experience a plus, but not mandatory). Excellent communication and interpersonal skills, with a focus on active listening and clear presentation. Ability to thrive in a collaborative and fast-paced work environment. Strong adaptability and a willingness to learn new processes.Benefits: Competitive salary as per market standards. (excluding incentives). Opportunity to earn attractive incentives based on performance. Work-from-office environment with a schedule of 1:30 PM to 9:30 PM. Be part of a dynamic team in a growing company.If you're a highly motivated individual with a passion for building relationships and exceeding targets, we encourage you to apply!Please share your resume and contactdetails.