Customer Support Fresher Jobs in Kolkata

We are looking for a Call Center Executive to join our team in Kolkata South. In this role, you will play a vital part in providing excellent customer service and support. You will be responsible for handling inbound and outbound calls, assisting customers with their inquiries, and ensuring their satisfaction.**Key Responsibilities:**- **Answer Incoming Calls:** Respond to customer inquiries promptly and professionally, ensuring they receive the information they need.- **Resolve Customer Issues:** Address customer complaints and concerns effectively, aiming for quick resolutions that satisfy the customer.- **Maintain Records:** Keep accurate records of customer interactions and transactions for future reference and analysis.- **Follow Up:** Reach out to customers as needed to follow up on issues, ensuring that they are happy with the solutions provided.- **Provide Product Information:** Share details about products and services, helping customers make informed decisions.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers and team members.- **Problem-Solving Skills:** Ability to think quickly and provide effective solutions to customer issues.- **Basic Computer Knowledge:** Familiarity with computer software and systems for logging calls and accessing customer information.- **Team Player:** Willingness to collaborate with colleagues to enhance the customer experience and achieve team goals.- **Adaptability:** Openness to learn and adapt to new processes and technologies in a fast-paced environment. This is a full-time, in-office position suitable for individuals with 0 to 3 years of experience who have completed their 12th grade.

We are Conducting Interviews for the position of:Cabin CrewGround StaffCustomer ServiceTicketing & Reservation StaffAirport Duty FreeRetail Store at AirportRole: Airline Services - OtherIndustry Type: Travel & TourismDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Airline Services

We are looking for a Customer Support Executive to join our team in Salt Lake. In this full-time role, you will be responsible for providing excellent customer service and ensuring customer satisfaction. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and live chats from customers, answering their questions in a timely and friendly manner.- **Resolve Issues:** Identify customer problems and provide solutions, ensuring that issues are addressed promptly to enhance customer experience.- **Maintain Customer Records:** Update and manage customer information in our database, ensuring accuracy and confidentiality of data.- **Follow Up with Customers:** Reach out to customers after their issues have been resolved to make sure they are satisfied with the solution provided.- **Collaborate with Team Members:** Work closely with other team members and departments to ensure a seamless experience for customers.**Required Skills and Expectations:**- **Good Communication Skills:** You should be able to clearly express ideas and provide information in a friendly manner to customers.- **Problem-Solving Ability:** Ability to think on your feet and provide effective solutions quickly will be crucial.- **Basic Computer Skills:** Familiarity with computers and common software applications is necessary for managing customer information.- **Team Player:** You should be willing to work collaboratively with colleagues to achieve common goals.- **Positive Attitude:** A friendly and positive demeanor is essential to create a pleasant experience for customers.

Living Healthy 24 is a leading medicines and homecare provider company and is hiring for multiple candidatesSales and Marketing Associate:Experienced preferred, freshers are also welcomeThis is a field job and requires travelling within and around the city

We are looking for a Passport Checking Executive in Kolkata. This is a full-time role suitable for fresh graduates who want to start their career in the travel and immigration industry. The main responsibility is to review and validate passport applications to ensure they meet all necessary requirements.Key Responsibilities:1. **Application Review**: Examine passport applications thoroughly to ensure all required documents are complete and valid.2. **Verification Process**: Verify the authenticity of the documents submitted, checking against official databases and resources as needed.3. **Customer Assistance**: Provide support to applicants, answering queries and guiding them through the passport application process.4. **Data Entry**: Maintain accurate records by entering application details into the system, ensuring all information is up-to-date and precise.5. **Compliance Checks**: Ensure that all applications comply with government regulations and policies related to passport issuance.Required Skills and Expectations:Candidates should have a strong attention to detail, as accuracy is crucial in this role. Good communication skills are necessary to assist applicants effectively and provide clear information. Proficiency in using computers and software for data entry is also important. Candidates should be capable of working independently in a fast-paced office environment and managing multiple tasks efficiently. A positive attitude and a willingness to learn will help build a successful career in this field.If you have any queries, you can contact this number- +91 6290979823 (Calling/ Send your CV this WhatsApp number)

We are looking for a Customer Support Executive to join our team in Salt Lake, Kolkata. This is an exciting opportunity for individuals with 0 to 6 years of experience to assist our customers effectively.As a Customer Support Executive, your main responsibility will be to provide excellent service to customers through various communication channels. You will answer queries, resolve issues, and ensure customer satisfaction. Your role will involve actively listening to customer concerns, helping them navigate our services or products, and providing timely solutions.Key responsibilities include responding to customer inquiries via calls, emails, or chat, ensuring that all communications are polite and informative. You will assist with product-related questions and troubleshoot problems as needed. It will be essential to document customer interactions accurately in our system to track issues and solutions effectively. Additionally, you will collaborate with other teams to escalate complex issues that cannot be resolved at your level.We expect candidates to possess strong communication skills, as you will interact with diverse customers daily. Good problem-solving abilities and a friendly demeanor are also crucial to delivering a positive customer experience. Basic computer skills are necessary to navigate our customer management systems efficiently. A high school diploma is required, along with a willingness to learn and adapt to new challenges within a supportive team environment.

An entry-level, full-time, or rotational shift role focused on supporting customers, managing loan application processes, and handling user queries, primarily in Kolkata.

Job Description: 1. Meeting with parents and students (online or in-person) to explain educational products, learning methodologies, and curriculum benefits.2.Consistently meeting or exceeding weekly, monthly, and quarterly revenue and enrollment targets.3.Identifying new prospective clients through research and outreach, and converting leads into paid enrollments.4. Building strong relationships with students, parents, and academic institutions to ensure retention.5.Maintaining detailed records of interactions, follow-ups, and sales progress using CRM tools.Education: Bachelor's degree in any discipline. A keen interest in the education sector and a passion for mentoring students.Compensation: Typically involves a fixed salary + attractive performance-based incentives.

We are seeking a motivated Customer Support Coordinator to help provide excellent service to our customers. This is a full-time work-from-home position based in Kolkata, India. The ideal candidate is someone who enjoys assisting others and has a positive attitude.Key Responsibilities:1. **Customer Interaction**: Address customer inquiries via phone, email, and chat. Provide accurate information and ensure a positive experience for each customer.2. **Issue Resolution**: Help resolve customer issues by identifying problems, researching solutions, and following up to ensure satisfaction.3. **Documentation**: Maintain accurate records of customer interactions and feedback. Update internal databases with customer information and service updates.4. **Team Collaboration**: Work closely with other departments to share customer insights and improve service quality. Collaborate on projects aimed at enhancing customer experience.5. **Feedback Collection**: Gather and report customer feedback to help improve services and products. Use customer insights to help develop new strategies for engagement.Required Skills and Expectations:Candidates should possess effective communication skills, both written and verbal, to engage with customers clearly and confidently. A strong desire to assist others and a commitment to high-quality service are essential. Basic computer skills are required, including familiarity with using email and chat platforms. The ability to work independently and manage time effectively is important in this remote role. Previous experience in customer support is a plus but not mandatory.

Interested candidates send their cv on 9671112668 . i check every message there .As a Customer Support Executive, you will play a crucial role in providing excellent service to our customers. This position is based in Kolkata and requires you to work full-time in the office.**Key Responsibilities:**- **Respond to Customer Queries:** Address customer questions and concerns via phone, email, or chat, ensuring timely and accurate responses to enhance customer satisfaction.- **Provide Product Information:** Share detailed information about our products and services to assist customers in making informed decisions.- **Troubleshoot Issues:** Identify and resolve customer issues effectively, escalating complex problems to the appropriate team when necessary.- **Maintain Customer Records:** Keep updated records of customer interactions and transactions in our database to ensure accurate tracking of customer support activities.- **Follow Up with Customers:** Reach out to customers to confirm issue resolution and gather feedback, ensuring continuous improvement in service quality.- **Collaborate with Teams:** Work with various internal teams to address customer needs and streamline processes for better service delivery.To succeed in this role, you should have strong communication skills, both written and verbal, to effectively interact with customers. A good understanding of customer service principles and a patient, friendly demeanor are essential. Basic computer skills and familiarity with office software are expected. Previous experience in customer support is a plus but not mandatory, as we welcome enthusiastic candidates eager to learn and grow in the field.

Currently, we have a vacancy and are seeking a female Office Coordinator to join our team in Sky Sketch India Group. This role involves accurately and efficiently managing and updating information, supporting key data management processes, and performing various administrative tasks. The position offers a salary of 9,000 - 10,000 Rs. (Depending on your product knowledge and experience) along with growth opportunities.Key Responsibilities:Ensure data accuracy, accessibility, and contribution to smooth operations.* Possess excellent communication, organisational, and time management skills.- Proficient in Microsoft Office, specifically Word, Excel, and PowerPoint.- Ability to maintain confidentiality and handle sensitive information.- Strong problem-solving and analytical skills.Personality:- Discreet, professional, and courteous.- Capable of working under pressure and meeting deadlines.- Flexible and adaptable with a positive attitude.Maintain confidentiality of sensitive information at all times.Job Requirements:The minimum qualification for this role is a 12th-grade pass in any stream or a degree along with a diploma in Travel and Hospitality Management, which is preferred. This role requires excellent attention to detail, a high level of accuracy, strong organisational skills, and the ability to efficiently manage multiple tasks. Candidates must be open to working evening shifts. Can you answer the questions above to qualify for the preliminary interview round? You will be trained to provide exceptional travel advice and support to our clients. You will learn to create personalised travel itineraries, assist with booking accommodations, flights, and transportation, and ensure a seamless travel experience for our customers. This role requires a passion for travel and customer service, along with the ability to work in a fast-paced environment.Application Question(s):1. Are you willing to travel to the Esplanade area or Salt Lake near Sector 5 Metro Station, Kolkata?2. Are you looking for a full-time role or a contract?3. Is travel your passion?4. Must know tourist places in India and neighbouring countries.5. Do you have sound knowledge of geography?6. Are you proficient in English to communicate effectively via email and social media?7. Do you have a pleasing personality and convincing power to motivate people?8. Are you an extrovert?9. Do you have travel sickness? 10. Are you ready to join as a fresher in the Travel & Tourism industry?Can you answer the questions above to qualify for the preliminary interview round?The starting remuneration, depending on your knowledge and experience, if any, during the 3-month provisional period, is 10,000. After 3 months, depending on your performance, it will be 11,000. Upon successful completion of the training period, your salary will be fixed at 12,000, based on your performance. There will also be opportunities to increase remuneration during the provisional period for exceptional performance. Sales do not refer to door-to-door sales. Typically, we receive business from our client base and online promotions through various social media and websites. If you can generate business independently, you will receive incentives. We are located in Esplanade and Salt Lake Sector-2, and our office hours are 10:30 AM to 7:30 PM, Monday to Saturday. For more details about our company.

vacancy for Branch Banking Officer.

We are looking for a Back Office Assistant to support our team in Kolkata. This is a part-time position ideal for those who have just completed their education. **Key Responsibilities:**- **Data Entry:** Accurately input and update information into databases to keep records organized and accessible.- **Document Management:** Sort, file, and maintain important documents, ensuring that all files are easy to locate when needed.- **Communication Support:** Assist in communicating with vendors and clients via email or phone, providing timely responses to inquiries.- **Inventory Monitoring:** Help track office supplies and resources, alerting management when stock needs to be replenished.- **Administrative Assistance:** Support team members with various administrative tasks, assisting in creating reports or presentations.**Required Skills and Expectations:**Applicants should have completed at least 12th grade and be looking for their first job or have minimal experience. Strong computer skills are essential, especially in using Microsoft Office (Word, Excel). The ideal candidate should possess good communication skills, both written and verbal, to interact effectively with team members and clients. Attention to detail and the ability to manage time efficiently is crucial for success in this role. A positive attitude and eagerness to learn are essential, as you will be part of a dynamic team. Being organized and proactive in tackling tasks will also contribute to your success as a Back Office Assistant.

Urgent Hiring For Air-TicketingInterview Timing - 10 AM to 6 PmSalary Package - 30 k to 35 kSkills - Computer Operator Data Entry Back OfficeWork Experience - Fresher & 1 Year

We are seeking a dedicated and enthusiastic Call Center Associate to join our team in Alipore, Kolkata. This position is suitable for candidates with little to no experience. The ideal candidate will have a passion for helping customers and will work from home.As a Call Center Associate, your main responsibilities will include:1. **Customer Support**: Answer incoming calls from customers, addressing inquiries and providing information in a friendly and efficient manner. 2. **Issue Resolution**: Listen carefully to customer issues, troubleshoot problems, and provide appropriate solutions when possible.3. **Data Entry**: Accurately record customer interactions and maintain detailed logs in the database for future reference.4. **Follow-Up**: Ensure timely follow-up with customers on unresolved issues, confirming that their concerns are addressed satisfactorily.5. **Team Collaboration**: Work with team members and supervisors to improve service delivery and share customer feedback.To be successful in this role, you should have excellent communication skills and a clear speaking voice. The ability to stay calm under pressure is essential, as is a commitment to providing top-notch customer service. Basic computer skills and familiarity with digital communication tools will help you excel. You should be able to work independently and manage your time effectively, as this is a work-from-home position. A positive attitude and a willingness to learn will greatly benefit your performance and growth in this role.

We are looking for a dedicated Back Office Executive to support our daily operations and contribute to our team's efficiency. Key Responsibilities:- **Data Entry**: Accurately inputting data into the companys database to ensure information is current and reliable.- **Documentation Management**: Organizing and maintaining important documents and files, ensuring they are easily accessible for team members.- **Customer Support**: Assisting with customer inquiries through email or phone, providing timely and accurate information to enhance customer satisfaction.- **Report Generation**: Preparing regular reports based on data collected, helping management monitor performance and make informed decisions.- **Inventory Management**: Keeping track of office supplies and assisting in the ordering process, ensuring that the team has what it needs to operate smoothly.- **Communication**: Coordinating with team members and other departments to facilitate smooth operations and resolve any issues that may arise.Required Skills and Expectations:- Candidates should have completed their 12th grade and should have basic knowledge of computer operations and office software.- Strong attention to detail is necessary to ensure accuracy in data entry and document management.- Good communication skills, both verbal and written, are essential for effective interaction with clients and team members.- A proactive attitude and the ability to work independently or as part of a team are important for success in this role.- Previous experience in a back office role is a plus but not required; fresh graduates are encouraged to apply.

An Airport Ramp Executive plays a crucial role in ensuring smooth operations at the airport ramp area. This position is ideal for individuals seeking to start their careers in the aviation industry, with a focus on safety and efficiency.Key Responsibilities:- **Aircraft Handling**: Safely guide aircraft to and from the parking area, ensuring that all procedures are followed. It is vital to maintain communication with pilots and ground staff to avoid accidents.- **Baggage Services**: Load and unload passenger luggage and cargo from aircraft correctly and promptly. Ensuring items are handled with care reduces the risk of damage and improves customer satisfaction.- **Equipment Management**: Operate and maintain ground support equipment, such as tugs and belt loaders. Proper equipment handling is crucial for efficient ramp operations and safety.- **Safety Compliance**: Follow safety regulations and protocols diligently. A strong understanding of safety measures helps prevent accidents and ensures a safe working environment.- **Team Collaboration**: Work effectively with fellow team members and other departments, including cargo and security. Clear communication and teamwork are essential for smooth operations.Required Skills and Expectations:Candidates should have completed at least the 10th grade. While prior experience is not necessary, a willingness to learn and follow instructions is critical. Good communication skills and the ability to work in a fast-paced environment are important. Candidates should be physically fit, as the job involves lifting and moving heavy items. A positive attitude and dedication to teamwork will greatly contribute to successful ramp operations.

We are looking for a friendly and enthusiastic Air Hostess to join our team in Kolkata, India. This role is perfect for fresh graduates who are eager to pursue a career in aviation and love providing excellent customer service.Key Responsibilities:1. **Passenger Safety**: Ensure the safety and comfort of passengers throughout the flight by delivering safety briefings and being attentive to their needs.2. **Customer Service**: Greet passengers warmly, assist with seating, and attend to any queries or requests they may have. Your goal is to create a pleasant travel experience.3. **Food and Beverage Service**: Serve meals and refreshments, taking care to accommodate dietary restrictions and preferences, ensuring all passengers enjoy their flight.4. **Conflict Resolution**: Address and resolve any conflicts or issues that may arise during the flight, maintaining a calm and professional demeanor.5. **Team Collaboration**: Work closely with the flight crew to ensure effective communication and coordination, striving for smooth operations at all times.Required Skills and Expectations:Candidates must possess effective communication skills, enabling them to interact positively with passengers and team members. A friendly attitude and a strong desire to help others are essential. Good problem-solving abilities will assist in handling unexpected situations. Additionally, candidates should be adaptable, working effectively in a dynamic environment. A professional appearance and a commitment to maintaining high standards of service are expected in this role.If you have any queries, you can contact this number- + 91 6290979823 ( Calling/ Send Your CV this WhatsApp number)

We are looking for a motivated Domestic Ticketing Executive to join our team in Kolkata. This entry-level position is ideal for freshers who are eager to learn about the travel industry and provide excellent customer service.The key responsibilities of the Domestic Ticketing Executive include processing ticket bookings. You will assist customers with their travel plans, ensuring they have the necessary information and support. Communicating effectively with clients is essential to understand their requirements and offer suitable options. You will also handle ticket cancellations and refunds, ensuring that all transactions are processed accurately and efficiently. Additionally, maintaining records and databases related to bookings will be part of your daily tasks.Candidates for this role should possess strong communication skills, both written and verbal, to engage effectively with clients. Attention to detail is crucial, as you will need to carefully manage bookings and accurately record information. A good understanding of basic computer skills is necessary, as you will be using ticketing software and managing online platforms. We expect candidates to have a positive attitude and a willingness to learn, as well as the ability to work collaboratively in a team environment. Customer service skills are vital to ensure a pleasant experience for clients.If you are looking for a full-time job in the travel sector and meet the educational requirement of being a 12th pass, we encourage you to apply.If you have any quires, you can contact this Number- +91 8274869811 (Calling/ Send your CV this WhatsApp number)

We are seeking enthusiastic and dedicated individuals to join our team as Ground Handling Staff in Kolkata. This role is ideal for freshers who have completed their 12th-grade education. As a key player in ensuring smooth airport operations, you will support the overall travel experience for passengers.Key Responsibilities:1. **Passenger Assistance**: Help passengers with check-in procedures, guiding them through the process and ensuring all necessary documentation is in order.2. **Baggage Handling**: Safely manage the loading and unloading of luggage, ensuring that all bags are accounted for and delivered to the correct locations.3. **Safety Compliance**: Follow safety protocols clearly to ensure a secure environment for both passengers and staff while adhering to all airline regulations.4. **Communication**: Act as a liaison between passengers and airline staff, providing timely updates and information regarding flight schedules, baggage concerns, and other inquiries.5. **Team Collaboration**: Work closely with fellow ground handling staff to maintain smooth operations, ensuring that all tasks are completed efficiently and on time.Required Skills and Expectations:Candidates should have good communication skills and a friendly attitude, as customer interaction is a big part of this role. Reliability and teamwork are essential, as you will often collaborate with various staff members to achieve common goals. Being able to work under pressure and handle multiple tasks simultaneously is also important to ensure seamless operations in a busy airport environment. Passion for travel is a plus!If you have any queries, you can contact this number- +91 9883897249 ( Calling/ Send your CV this WhatsApp number)

Airport ground staff play a crucial role in ensuring smooth operations, handling everything from passenger services to technical support for aircraft.Overview of Ground Staff RolesAirport ground staff are responsible for various tasks that ensure the efficient operation of airports and the comfort of passengers. Their work can be categorized into two main areas: passenger services and technical/airside operations.Call HR JHANVI 8910289041