Customer Support Fresher Jobs in North 24 Parganas

As a Customer Handling Executive, you will play a crucial role in ensuring positive interactions with customers. Your primary responsibilities will include:- **Responding to Customer Inquiries**: You will answer questions from customers about the products and services offered, ensuring they receive accurate and helpful information.- **Handling Complaints**: When customers express dissatisfaction, you will listen carefully, address their concerns, and work towards finding a satisfactory resolution.- **Processing Orders**: You will assist customers in placing orders, ensuring that the entire order process is smooth and efficient.- **Maintaining Customer Records**: Keeping detailed records of customer interactions will be essential for tracking inquiries and following up when needed.- **Collaborating with Team Members**: You will work closely with colleagues and supervisors to share information and improve customer service processes.To be successful in this role, you should possess strong communication skills, both verbal and written. You need to be friendly and approachable, as building rapport with customers is vital. Problem-solving abilities are also important, as you will often need to think quickly to resolve issues. Basic computer skills are required, and familiarity with CRM software is a plus. A keen attention to detail will help you keep accurate records, while the ability to work well under pressure will ensure you handle busy times effectively. Freshers are welcome to apply, as enthusiasm and a willingness to learn are highly valued.

The Store Manager is a key figure in ensuring the overall success and efficiency of the store. The ideal candidate should have prior experience in retail or jewellery sales, or have worked in a shop-in-charge position.Key Responsibilities: Supervise daily store operations to ensure smooth and efficient functioning. Lead, train, and motivate the sales team to consistently meet and exceed targets. Deliver excellent customer service and ensure high levels of customer satisfaction. Manage inventory, oversee stock replenishment, and minimize product loss or shrinkage. Collaborate with departments like marketing and accounts for store-related initiatives. Generate sales reports and support the development of strategies to boost sales and store performance. Handle customer complaints or escalations promptly and effectively. Ensure the store adheres to all company policies and operational procedures.

We have vacant of 58 Customer Support Executive Jobs in Kolkata, Murshidabad, Malda, Purulia, Uttar Dinajpur, Nadia, Purba Medinipur, Dakshin Dinajpur, North 24 Parganas, for Freshers Educational Qualification : Higher Secondary Skill Computer Operator etc.

Ability to handle customer sales operations and has keen interest in sales and achieve targets setup by the company. Should be independent and decision making ability at a given situation.Persuasive Speaking Skills. Think of the most persuasive speaker in your organisation. ...Empathy. ...Adaptability. ...Ability to Use Positive Language. ...Clear Communication Skills. ...Self-Control. ...Taking Responsibility. ...Patience.

Responsibilites: Customer Care II Problem Solving Managing incoming calls and customer service inquiries Provide information about products and services, take/cancel orders, and record details of complaints Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken Follow up to ensure that appropriate actions are taken on customer requests Refer unresolved customer grievances or special requests to designated departments for further investigation. B to B process need to sales telephone landline to UK businessmen. It is a telecaller job. Candidate have to call UK businessmen and sale them telephone landline to the customer. We want candidate who can be dedicated in her work and also she should be hard working. We need candidate who can work for long time in our company. Candidate should have a good communication skills and also they should have good communication skills and they should have good and fluent English. Candidate should have basic computer knowledge. Login timing: 2:30 pm to 11:30 pm Interview timing: 3:00 pm to 7:00 pm About Company: Be-Connect Limited UK base telecom company. There will be drop facility Monday to Friday Saturday and Sunday fixed off Salary date every month of 7th to 10th.

Customer Service Associate Responsibilities:1.Attending training sessions to grow knowledge of products and to develop customer service skills.2.Resolving phone, walk-in, mail, fax, and email customer inquiries.3.Processing and logging incoming calls into the CRM system.4.Identifying customer needs.5.Forwarding and escalating inquiries to relevant individuals and departments.6.Contacting customers to give them accurate feedback on the progress of their inquiries.7.Providing outstanding customer service.8.Updating customer information as required.9.Maintaining confidentiality of information.10.Performing other duties as the need arises

The primary job of a customer service representative is to address customer issues and resolve them in a timely and efficient manner. Support reps interact with customers on a variety of channels such as phone, email, and social media, and ensure that all valid customer concerns are being dealt with immediately.