6

Customer Support Fresher Jobs in Dhanbad

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  • Fresher
  • Dhanbad
Customer Relationship Customer Care Customer Service Customer Support Customer Handling BPO Voice Telephone Handling Inbound Calls Good Communication Skills Domestic BPO
We are looking for a Customer Support Executive to join our team. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service. You will primarily work from home, providing assistance to our customers and ensuring their satisfaction.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle inquiries via phone, email, or chat to address customer questions and concerns promptly.- **Assist with Troubleshooting:** Help customers resolve issues related to our products or services, guiding them through solutions.- **Maintain Customer Records:** Keep detailed and accurate records of customer interactions and issues in our database.- **Provide Product Information:** Educate customers about our offerings and help them make informed decisions based on their needs.- **Follow Up on Customer Concerns:** Proactively reach out to customers to ensure their issues have been fully resolved and they are satisfied with the service received.**Required Skills and Expectations:**- Strong communication skills and a friendly demeanor are essential for interacting effectively with customers.- Basic computer proficiency is required, along with the ability to navigate various software applications.- A customer-focused attitude is vital, demonstrating a willingness to understand and meet customer needs.- Good listening skills to fully comprehend customer issues and provide appropriate solutions.- Ability to work independently in a home environment while managing time efficiently to meet customer demands.
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  • Fresher
  • 7.0 Lac/Yr
  • Dhanbad
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills
As an Airport Supervisor in Dhanbad, you will play an important role in ensuring the smooth operation of airport activities. You will be responsible for overseeing daily airport functions and ensuring safety and customer satisfaction.**Key Responsibilities:**- **Supervise Airport Operations:** You will monitor daily operations, ensuring that all procedures are followed correctly and efficiently.- **Coordinate with Staff:** You will work closely with teams, including ground staff and security, to ensure a seamless passenger experience.- **Handle Passenger Inquiries:** You will assist passengers with their queries and provide information about flight schedules, procedures, and airport services.- **Ensure Compliance with Safety Standards:** You will ensure that all safety regulations are adhered to, maintaining a safe environment for both passengers and staff.- **Assist in Problem Resolution:** You will address any issues or complaints from passengers promptly, working towards a quick and effective solution.- **Monitor Lost and Found:** You will manage the lost and found department, ensuring that lost items are documented and returned to their owners.**Required Skills and Expectations:**You should possess strong communication skills, allowing you to interact clearly and effectively with passengers and staff. Attention to detail is vital, as you will manage operations where accuracy is crucial. A friendly demeanor is important to create a welcoming environment for travelers. Being organized and able to manage multiple tasks efficiently will help you thrive in this fast-paced setting. Since this role is for freshers, a positive attitude and eagerness to learn are essential qualities.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Dhanbad
Customer Care Customer Support Operations Customer Support Voice Process
As a Customer Service Coordinator, you will be responsible for managing customer inquiries, resolving complaints, and ensuring customer satisfaction. You will be the main point of contact for customers, handling their requests efficiently and professionally.Key responsibilities include responding to customer inquiries via phone, email, or chat in a timely manner. You will need to be able to resolve customer complaints and issues effectively, keeping a positive attitude and providing excellent customer service at all times.To excel in this role, you should have strong communication skills, be detail-oriented, and have the ability to multitask. A high school diploma or equivalent is required, with no prior experience necessary. Training will be provided to help you succeed in this role. The ability to work in an office environment and meet daily customer service goals is essential for this position.
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Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
Job Openings for 57 Airport Guest Relationship Executive....!! Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Behala, Kolkata, Darbhanga, Bhubaneswar, Raipur, Chhattisgarh, Dhanbad, Ranchi, Dumka, Darjeeling, having Educational qualification of : Higher Secondary, Secondary School, Diploma, B.A with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.
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Current Opening For Senior Executive For Airline

Skyview India Academy Private Limited

Senior Operation Executive Senior Customer Service Executive Senior Customer Support Executive Airline Operations Airlines Executive Airline Customer Service Airport Management Airport Representative Airport Operation Airport Ticketing
Passenger service: Assisting passengers with check-in, reservations, and rebooking flights Baggage: Checking baggage, weighing it, and charging for excess weight Boarding: Providing boarding passes, assigning seats, and directing passengers to the boarding gate Customer service: Answering questions, resolving complaints, and providing information about flight schedules and routes Safety and security: Following safety and security procedures, and escorting passengers through security Special assistance: Taking care of unaccompanied children, people with special needs, and VIPs Announcements: Making announcements over the public address system about flight delays, cancellations, and boarding Documentation: Updating computer records, completing pre-flight documents, and processing mileage pointsCONTACT HR-9218068638skytechaviation44@gmail.com
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Good Communication Chat Process Executive Chat Support Executive Customer Support Customer Care Customer Service Text Support Excutive
To solve the query of customer.To resolve the issue of customer.
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Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
Job Openings for 22 Airport Guest Relationship Executive Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Bhubaneswar, Nadia, Bastar, Chhattisgarh, Purba Bardhaman, Raipur, Chhattisgarh, Dhanbad, Ranchi, Uttar Dinajpur, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Professional Degree, B.A, Other Bachelor Degree with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Dhanbad
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Ground Staff Activities
Join our team as an Airport Passenger Service Associate in Dhanbad, India. In this role, you will help ensure a smooth and pleasant travel experience for passengers at the airport.Key Responsibilities:- **Customer Assistance**: Greet passengers and provide support with check-in processes, boarding procedures, and answering inquiries to enhance their airport experience.- **Luggage Handling**: Assist passengers with their luggage, ensuring it is tagged correctly and directed to the right location.- **Information Dissemination**: Share flight information, gate changes, and announcements to keep passengers informed and reduce wait times.- **Problem Resolution**: Address any issues or complaints that passengers may have, ensuring prompt and effective solutions to enhance customer satisfaction.Required Skills and Expectations:Candidates should have a minimum educational qualification of 10th grade and should be able to communicate clearly in both English and Hindi. You should be friendly, with strong interpersonal skills to interact with passengers from diverse backgrounds. Basic computer literacy is required to handle flight systems effectively. Punctuality, attention to detail, and a calm demeanor in busy situations are essential for success in this role. Previous experience is not necessary, but a positive attitude and willingness to learn are crucial. You will be expected to work full-time on-site at the airport, so flexibility in working hours is important.
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