Customer Support Fresher Jobs in Dhanbad

As a Customer Service Coordinator, you will be responsible for managing customer inquiries, resolving complaints, and ensuring customer satisfaction. You will be the main point of contact for customers, handling their requests efficiently and professionally.Key responsibilities include responding to customer inquiries via phone, email, or chat in a timely manner. You will need to be able to resolve customer complaints and issues effectively, keeping a positive attitude and providing excellent customer service at all times.To excel in this role, you should have strong communication skills, be detail-oriented, and have the ability to multitask. A high school diploma or equivalent is required, with no prior experience necessary. Training will be provided to help you succeed in this role. The ability to work in an office environment and meet daily customer service goals is essential for this position.

Passenger service: Assisting passengers with check-in, reservations, and rebooking flights Baggage: Checking baggage, weighing it, and charging for excess weight Boarding: Providing boarding passes, assigning seats, and directing passengers to the boarding gate Customer service: Answering questions, resolving complaints, and providing information about flight schedules and routes Safety and security: Following safety and security procedures, and escorting passengers through security Special assistance: Taking care of unaccompanied children, people with special needs, and VIPs Announcements: Making announcements over the public address system about flight delays, cancellations, and boarding Documentation: Updating computer records, completing pre-flight documents, and processing mileage pointsCONTACT HR-9218068638skytechaviation44@gmail.com