Customer Support Fresher Jobs in Durgapur

As an Airport Passenger Service Associate, you will play a vital role in enhancing the travel experience for passengers. Your main responsibilities will include the following:- **Customer Assistance**: Provide clear and friendly assistance to passengers at various airport locations, ensuring they receive help with check-in, boarding, and general inquiries.- **Check-in Support**: Assist passengers with the check-in process by ensuring they have necessary documents, guiding them through self-service kiosks, and handling baggage check.- **Boarding Process Management**: Facilitate the smooth boarding of passengers, ensuring they enter the aircraft in an orderly manner and that all safety protocols are followed.- **Information Services**: Offer accurate information regarding flight schedules, gate changes, and airport facilities, helping to keep passengers updated and informed.- **Problem Resolution**: Address passenger concerns or complaints professionally, working to resolve any issues that may arise during their travel experience.To be successful in this role, candidates should possess strong communication skills, with the ability to interact positively with a diverse range of people. Attention to detail is important to ensure all procedures and regulations are followed correctly. A positive attitude and the ability to work in a fast-paced environment are essential, along with basic computer skills. Since this position is entry-level, prior experience is not required, but a willingness to learn and adapt quickly is expected. You should be a team player who can remain calm under pressure while delivering excellent service to passengers.

Hiring for 60 Ramp Service Agent Jobs in Durgapur for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass, B.A, B.Com, Bachelor of Hotel Management, B.Sc, B.Tech, Other Bachelor Degree with Good knowledge in Aircraft Marshaling, Baggage Handling, Driving Skills, Ground Support Equipment Operation, Loading and Unloading, Ramp Operations, Security Protocols, Customer Service, Aircraft Servicing etc.

HANDLING OFFICE WORK, CUSTOMER RETENTION ACTIVITIES, HANDLING ACCOUNTS

Hiring for 21 Customer Support Coordinator Jobs in Kolkata,Bhubaneswar,Patna,Bardhaman,Medinipur,Khordha,Chuttu, Ranchi,Durgapur,Darjeeling,Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in Customer Care,Customer Retention,Customer Management,Basic Computers,Good Communication etc.

Airport ground staff work in the aviation industry, performing a variety of tasks to ensure the safety and comfort of passengers. Their duties include: Check-inChecking in passengers for their flights, rebooking or redirecting passengers with delayed or canceled flights, and providing updates to passengers waiting in the lobbies BaggageChecking in and tagging baggage, loading and unloading baggage, and ensuring that all baggage is delivered TicketsIssuing tickets to passengers, managing ticketing systems, and handling ticketing-related queries ReservationsTaking reservations from passengers, confirming flight and meal reservations, and making airline reservations Passenger assistanceAssisting passengers with special needs, disabilities, or small children, answering questions, providing directions, and helping passengers get on and off the plane Cabin servicesStocking meals, water, and refreshments in the aircraft, ensuring the aircraft is clean, and performing cabin services to ensure that passengers are comfortable SecurityScreening passengers and luggage for security purposes Flight operationsPlanning, monitoring, and controlling airline flight operations, ensuring that flights are on-time, and indicating to the pilots which taxi spots they should use after the plane has landed

A customer service manager oversees a team of people who respond to inquiries from prospective, current and past customers. A successful customer service manager uses both technical expertise and interpersonal skills to run a contact center. The person is a manager and a leader.

a) Should be able to answer customer queries via calls/chat & emails. b) Should be good at communicating. (Fluency in English & Hindi preferred)c) Should be able to manage customer complaints, provide appropriate solutions and alternatives. Good Communication Skills, Pressure Handling ability, Convincing Power, Patience & Time Management Skills, Complaints ResolutionProblem, SolvingAdaptability , Empathy, customer support

Urgent requirement for call centreLOCATION : DURGAPUR, ASANSOL, KolkataSalary : 7000-9000 + PF + ESI Duty hours : 8hrsOfficial jobQualification : min HS passRegards,Career infotech barjora

We are looking for an enthusiastic Airport Supervisor to join our team in Durgapur. This full-time position is perfect for freshers who are keen to start their careers in the aviation industry. As an Airport Supervisor, you will play a vital role in ensuring efficient airport operations and providing excellent customer service.**Key Responsibilities:**- **Oversee Daily Operations:** You will manage the daily activities at the airport to ensure everything runs smoothly and efficiently.- **Supervise Staff:** Your role will involve overseeing and guiding employees, ensuring they provide top-notch service to passengers.- **Customer Assistance:** You will assist travelers with check-ins, boarding processes, and any inquiries they have, making their experience pleasant and hassle-free.- **Safety and Security Checks:** Conduct regular checks to ensure that safety and security protocols are followed, maintaining a safe environment for staff and passengers.- **Handle Complaints:** Address any customer complaints or issues that arise promptly, ensuring a satisfactory resolution.**Required Skills and Expectations:**- Strong communication skills: You should be able to clearly convey information and assist passengers effectively.- Attention to detail: Being detail-oriented is crucial for monitoring operations and ensuring compliance with safety regulations.- Team player: You must be cooperative and work well with various teams within the airport.- Problem-solving abilities: You should be capable of handling unexpected situations and providing quick solutions.- Adaptability: The ability to adjust to changing situations and work under pressure is important in the fast-paced airport environment.

As a Ramp Service Agent, you will play an essential role in supporting the ground operations of our airline services. This full-time position requires you to work at our Durgapur location, and no prior experience is necessary, making it suitable for those looking to begin their career.**Key Responsibilities:**- **Baggage Handling:** You will be responsible for loading and unloading luggage from aircraft, ensuring bags are handled correctly and safely to prevent damage.- **Equipment Operation:** Operating ground support equipment, such as baggage carts and tugs, will be part of your daily tasks, aiding in the efficient movement of cargo and personnel.- **Aircraft Preparation:** Assisting in preparing the aircraft for departure by performing tasks like checking and restocking supplies, ensuring the plane is ready for passengers.- **Communication:** You will work closely with other team members, including pilots and ground staff, to ensure smooth operations and quick turnarounds.- **Safety Compliance:** Following safety procedures and guidelines is crucial, as you will help maintain a safe working environment for yourself and others.**Required Skills and Expectations:**You should have a minimum education of 10th grade and display a strong willingness to learn. Good communication skills will help you coordinate effectively with the team. A proactive attitude and the ability to work in a fast-paced environment are essential. Physical stamina is necessary, as the job involves lifting heavy baggage and being on your feet for extended periods. A commitment to safety and teamwork is crucial to succeed in this role.

Hiring for 21 Customer Support Coordinator Jobs in Kolkata,Bhubaneswar,Patna,Bardhaman,Medinipur,Khordha,Chuttu, Ranchi,Durgapur,Darjeeling,Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in Customer Care,Customer Retention,Customer Management,Basic Computers,Good Communication etc.

Airline Ramp Executives are responsible for overseeing the safe and efficient operation of airline ground services and ensuring that all ground handling activities are completed in a timely manner. Key Responsibilities:1. Coordinating and supervising ground handling operations, including aircraft loading and unloading, baggage handling, and aircraft servicing.2. Ensuring compliance with all safety regulations and protocols.3. Communicating with airline crew members and ground handling staff to coordinate operational activities.

We are looking for a Customer Care Representative to handle customer inquiries, provide product information, resolve issues, and ensure customer satisfaction. The ideal candidate will have excellent communication skills, both verbal and written, as well as a customer-focused approach.Responsibilities:- Handle inbound and outbound customer calls in a professional manner- Provide product information and technical support- Resolve customer complaints and issues in a timely manner- Maintain accurate records of customer interactions