Customer Service Associate Job Vacancies in Dumdum

We are looking for 26 Customer Care Associate Posts in Dumdum Kolkata, West Bengal with deep knowledge in Customer Relationship,Communication Skills,Customer Care and Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, Other Bachelor Degree, B.A

1. Responsible for handling sales over the phone entirely. 2. solving questions in regard to the product or service provided by the company. 3. Collect desired information from the clients and maintain healthy relations with them.

Job Openings for 20 Tele Calling Executive Jobs for Freshers in Dumdum Kolkata having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in good speeching power etc.

Customer Service Associate Responsibilities:1.Attending training sessions to grow knowledge of products and to develop customer service skills.2.Resolving phone, walk-in, mail, fax, and email customer inquiries.3.Processing and logging incoming calls into the CRM system.4.Identifying customer needs.5.Forwarding and escalating inquiries to relevant individuals and departments.6.Contacting customers to give them accurate feedback on the progress of their inquiries.7.Providing outstanding customer service.8.Updating customer information as required.9.Maintaining confidentiality of information.10.Performing other duties as the need arises

Customer Service Associate Job Responsibilities:Records customer inquiries by documenting inquiry and response in customers' accounts. Improves quality service by recommending improved processes; identifying new product and service applications. Updates job knowledge by participating in educational opportunities.

Handle Inbound calls and mailsBlended processsolve customer queries

Provide troubleshooting and technical assistance to customers.Assess the customer's needs and translation into solutions.Coordinate with customers to resolve any billing inquiries.Act as the first point of contact for customers seeking help with products or technical issues.

**Job Description: Customer Care Executive (Voice & Sales Process)**We are seeking Customer Care Executives to join our dynamic team for both Voice and Sales processes. As a Customer Care Executive, you will handle incoming calls, address customer inquiries, provide information about our products/services, and promote sales through effective communication. Fluency in English is mandatory, along with proficiency in any one of the following languages: Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada.**Qualifications:**- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Strong verbal and written communication skills in English and one regional language.- Ability to empathize with customers and resolve their queries efficiently.- Prior experience in customer service or sales will be advantageous.**Responsibilities:**- Manage and resolve customer complaints.- Achieve sales targets and goals set by the company.- Maintain customer satisfaction through excellent service.**Salary and Benefits:**- Salary range: INR 15,000 to 18,000 per month.- Incentives based on performance.- Comprehensive training and growth opportunities.

The Customer Service Associate (CSA) is responsible for providing superior customer service by focusing on the individual needs of each customer and recommending the appropriate service while directing the customer as to where to go next, according to the outlined procedures that follow...

1. SHOULD HAVE GOOD COMMUNICATION SKILLS2. SHOULD HAVE GOOD CONVENCING POWERFRESHERS IS ALSO ELIGIBLEBOTH MALE AND FEMALE CAN APPLY