Customer Service Associate Graduate Jobs in Raipur

Job Description:Join our team as a Customer Support Executive where you'll play a vital role in ensuring our customers receive prompt and high-quality assistance. Your responsibilities include resolving customer queries efficiently, explaining company policies and benefits, and maintaining overall customer satisfaction. Here's what the role entails:Responsibilities:Address assigned customer calls promptly and work towards effective resolutions.Strive to deliver exceptional customer experiences consistently.Provide speedy and efficient solutions to customer issues.Mandatory Requirements:Good English Communication SkillsGraduates Perks/Benefits:Enjoy a supportive and enriching work environment.Lucrative incentive structure to recognize your efforts.Free TransportFree Accommodation for up to 6 months for candidates who reside out of Raipur & Naya RaipurComprehensive health insurance, PF, and ESI coverage provided.Salary:15000/- (monthly CTC)About Us:Established in 2012, Square Business Services Pvt Ltd is a prominent provider of professional services based in Hyderabad, India. Originally focusing on skill development and staffing, we have evolved into the preferred recruitment partner for numerous corporations in the twin cities. Our expertise spans finance & accounting, BPO, customer experience, and various other professional domains, catering to both domestic and international sectors. With a workforce exceeding 10,000 and certifications in ISO 9001 & 27001, we are dedicated to delivering exceptional service and surpassing expectations.

The Customer Success Associate (CSA) is a high-energy strategy-focused customer advisor responsible for developing customer relationships that promote retention and loyalty. The CSA will define, develop and execute effective customer adoption and success strategies. The CSA is able to discuss and advise on core functionality & features of the software beyond the fundamentals, and the art of what is possible. The CSA helps customers realize business results by serving as the post-sale conduit for our customers, and also ensures that our engineering teams understand the in-depth feedback through the eyes of our customers.JOB RESPONSIBILITIES Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal. Strive to continually drive faster time to value and improve overall customer satisfaction & reduce churn. Understand customers objectives and how they translate to outcomes. Develop new & improve existing new user guides & documentation of the product features & capabilities. Identify opportunities for up-sell and cross-sell. Bring intelligent product feedback and recommendations from customers back to Product & Tech teams. Conduct ongoing operational reviews and suggest process improvements.

Studying the details of each offering and remaining abreast of updates to these offerings.Obtaining and updating lists of individuals' contact details.Calling active and budding clients to encourage the purchase of items.Addressing clients' uncertainties, grievances, and suggestions on time.Noting important details of each conversation

Siddipet services private limited company mein telecaller job ki avashyakta hai jo customer support Karen outbond inbound call kar sakte

The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers. ResponsibilitiesMeet and exceed sales targetsSuccessfully create business from new and existing customer accountsManage complex negotiations with senior-level executivesBuild rapport and establish long term relationships with customersAttend & great all walk in customer/calling customerPresentable personalityQualificationsshould be bachelor's degree is preferred1-2years' quota carrying sales experienceExperience and working knowledge of CRM systemsDemonstrable track record of over-achieving quotaStrong written and verbal communication skills