Customer Service Associate Female Graduate Jobs in Ludhiana

Job Tittle - Customer Service Associate.Location - Sahnewal, Ludhiana, Punjab.Experience: Freshers can apply.Skills Required: Good communication & convincing skills in Bengali. Basic knowledge of Email and MS-Excel. Female and local candidate preferred.Key Responsibilities: Contact potential/existing customers using scripts. Answer product/company-related queries. Understand customer needs and close sales. Direct qualified leads to field sales team. Update customer information in the database. Take & process orders accurately. Address customer complaints and maintain records. Conduct research to support lead generation.Qualification: Diploma / Degree / Certification in Computers.

Position: Customer Service Associate (Only Female)Experience: Freshers can applyOpenings: 05 PositionsSalary: 1.80 LPA (in-hand)Preferred: Local candidateQualification Required: Diploma / Degree / Certification in ComputersKey Requirements: Good communication and convincing skills in Bengali. Basic knowledge of E-mail and MS-ExcelJob Responsibilities: Contact potential or existing customers to inform them about products or services using scripts Answer customer questions regarding products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when required Enter and update customer information in the database Take and process orders accurately Handle customer grievances to maintain the companys reputation Keep records of calls, sales, and other useful information Conduct research to support ongoing lead generation efforts.