Customer Service Associate 12th Pass Experience Jobs in Ludhiana

Contact potential or existing customers to inform them about a product or service using scripts.Answer questions about products or the company.Ask questions to understand customer requirements and close sales.Direct prospects to the field sales team when needed.Enter and update customer information in the database.Take and process orders in an accurate manner.Handle grievances to preserve the companys reputation.

Responsibilities Generating and qualifying leads from cold callingManaging, tracking and following up on leads by calling themConducting sales presentations through the phone and E-MailMeeting monthly and quarterly sales goals in accordance with given targetsCreating and updating activity reports