Customer Relationship Manager Jobs

As a Customer Relationship Officer, you will play a vital role in ensuring customer satisfaction and maintaining strong relationships with clients. You will work from our office in Hazaribagh and interact with customers to assist them with their needs.Key Responsibilities:- Responding to Customer Inquiries: You will handle questions and concerns from customers through phone calls, emails, or in-person visits, ensuring they receive timely and accurate information.- Building Customer Relationships: Your focus will be on creating and maintaining positive relationships with customers, so they feel valued, understood, and appreciated.- Handling Complaints: You will address and resolve any issues or complaints that customers may have, striving to turn negative experiences into positive ones.- Providing Product Information: You will inform customers about our products and services, helping them make informed decisions and enhancing their overall experience.- Recording Customer Interactions: You will keep detailed records of customer interactions and transactions to improve service and communication in the future.Required Skills and Expectations:- Strong communication skills are essential, as you will be interacting with customers daily.- A friendly and approachable personality is important for building rapport and trust with clients.- Basic computer skills are necessary for handling records and digital communication.- You should be a team player, willing to collaborate with colleagues to achieve common goals.- Attention to detail is crucial to ensure accurate information is provided to customers. This role is ideal for individuals who are eager to learn and develop their customer service skills.

Responsible for managing customer relationships, handling queries and follow-ups, coordinating with internal teams, and ensuring a smooth and positive customer experience. The role also involves maintaining customer records, tracking interactions, resolving concerns, and supporting customer retention and satisfaction.Interested candidate can call or wtsapp on 9358878090Email us : hr@modigroups.in

Key ResponsibilitiesDevelop and maintain strong relationships with existing and potential clients.Understand customer requirements and recommend suitable products or services.Manage client accounts and ensure high levels of customer satisfaction.Act as the primary point of contact for client inquiries, concerns, and service requests.Identify opportunities for cross-selling and upselling products and services.Achieve assigned sales, revenue, and customer retention targets.Coordinate with internal departments to resolve customer issues promptly.Monitor market trends and competitor activities to identify business opportunities.Prepare client reports, business reviews, and account performance updates.Ensure compliance with company policies, procedures, and regulatory requirements.

We are looking for an Agency Manager to join our team in Vellore, India. This full-time position is suitable for both fresh graduates and those with up to six years of experience. The Agency Manager will play a crucial role in managing agency operations and driving business growth.nnKey Responsibilities:nn1. Team Management: Oversee and guide a team of agents, ensuring they are motivated and productive in their roles.nn2. Business Development: Identify new business opportunities and develop strategies to attract more clients and increase revenue.nn3. Performance Monitoring: Track and evaluate team performance against targets to ensure goals are met consistently.nn4. Training and Support: Provide necessary training and support to agents, helping them improve their skills and reach their potential.nn5. Client Relations: Build and maintain strong relationships with clients, addressing their needs and ensuring their satisfaction.nnRequired Skills and Expectations:nnCandidates should have a graduate degree and demonstrate strong leadership abilities and excellent communication skills. A proactive approach to problem-solving and the ability to work collaboratively within a team are essential. Experience in managing teams or in an agency-related role is preferred but not mandatory. The position requires individuals who are results-oriented and capable of managing multiple tasks effectively in a fast-paced environment.

We are seeking an experienced Sales Manager to join our team in Belagavi, India. The ideal candidate will be responsible for boosting sales in a car showroom environment, requiring strong communication and convincing skills. A minimum of 6 years of relevant experience is essential for this role.Key responsibilities include:- Overseeing sales operations at the car showroom, ensuring targets are met through effective management and team collaboration.- Developing and implementing sales strategies to attract new customers and retain existing ones.- Building relationships with clients through excellent communication to enhance customer satisfaction and loyalty.To succeed in this role, candidates must possess:- Strong communication skills for effective interaction with customers and team members.- Convincing abilities to persuade customers and close sales efficiently.- A graduate degree to ensure a solid educational foundation.- A valid driving licence and access to a vehicle to facilitate field visits.This position is full-time and requires working at the office with a schedule aligned with showroom hours. Ideal candidates will be proactive, goal-oriented, and capable of leading a team in a fast-paced environment while ensuring excellent customer service.

As a Sales Manager, you will lead the sales operations located in Kushalnagar, Kodagu. This role involves structuring profitable sales deals while ensuring a high level of customer satisfaction. You will be responsible for exceeding sales quotas and driving the team towards achieving ambitious targets.Key responsibilities include:- Structuring Deals: You will creatively construct sales deals that maximize profitability while keeping customer needs in focus.- Exceeding Quotas: Your proven ability to meet and surpass sales targets will be essential in driving the company's growth.- Communication: Strong verbal and written communication skills are required for effective interaction with customers, staff, and stakeholders.Required skills and expectations include:- You should have a track record of inspiring, motivating, and mentoring sales staff, fostering a positive and productive team environment.- A diploma is mandatory for this position.- You should possess a strong understanding of sales dynamics and customer relationship management.- Experience of 7 years or more in a relevant field is expected.This full-time position requires you to work from the office in Kushalnagar. The work environment may involve some fieldwork and travel as necessary. A valid driver's license and appropriate documents will be essential for this role. Embrace this opportunity if you have the passion and skills to lead a dynamic sales team.

Role Overview:Imperial Holiday Homes Ltd. is seeking a high-performing, results-driven Sales Manager to oversee high-value transactions and client acquisitions within the luxury real estate segment. Based at our East of Kailash office, you will be responsible for end-to-end deal conversions, premium client engagement, strategic marketing initiatives, and meticulous lead pipeline management.Key Responsibilities Deal Sourcing & Closing: Proactively source High-Net-Worth Individual (HNI/UHNI) leads, pitch luxury property portfolios, negotiate contracts, and successfully close high-ticket real estate transactions. Site Visits & Client Consultations: Schedule and lead personalized, high-touch property site visits for prospective buyers, providing comprehensive domain expertise and tailored consultation. Lead Management & CRM Integrity: Ensure systematic tracking, timely follow-ups, and meticulous updates of all incoming and self-generated leads within the CRM database. Marketing Initiatives: Collaborate with the marketing team to execute localized and targeted campaigns, participate in luxury lifestyle events, and generate high-converting referral networks. Market Intelligence: Monitor luxury real estate trends, competitor offerings, and pricing dynamics to position properties effectively in the market.Key Requirements & Qualifications: Experience: 3 to 6 years of proven sales track record, specifically within luxury real estate, high-end hospitality, or premium wealth management products. Location: Must be based in or comfortably willing to commute to East of Kailash, New Delhi, with flexibility for off-site client meetings and property visits. Interpersonal Skills: Superior negotiation, presentation, and interpersonal communication skills; adept at interfacing with HNIs and key decision-makers. Tech Proficiency: Proficiency with CRM platforms (e.g., Salesforce, LeadSquared, or HubSpot) and structured lead-tracking workflows. Education: Preferred Bachelor's degree in Business, Marketing, Real Estate Management, or a related field (MBA preferred).

We are looking for a Field Sales Executive to join our team in the Sitapura Industrial Area of Jaipur. This role requires a motivated individual with experience in sales and lead generation. You will play a crucial role in converting leads into successful deals within the corrugated packaging industry.Key responsibilities include identifying potential clients, conducting sales visits, and effectively communicating our product offerings. You will generate and follow up on leads, ensuring a consistent pipeline of sales opportunities. Building and maintaining relationships with clients is essential, as this will help you understand their needs and propose tailored solutions. The ideal candidate should possess excellent communication skills, a keen eye for detail, and the ability to work independently. You should be comfortable with fieldwork and travelling to meet clients. A valid driving licence is necessary, as well as your own vehicle for transportation. A laptop and mobile device will be provided to assist you in your duties. A minimum of one year of experience in sales is required, and candidates with up to seven years of experience will be considered. This is a full-time position with an expectation of weekly workdays. We are looking for a proactive individual who can thrive in a dynamic sales environment and contribute to our company's growth.

1. Conduct market research to identify selling possibilities and evaluate customer needs.2. Actively seek out new sales opportunities through physical cold calling, networking, and social media.3. Set up meetings with potential clients and listen to their needs.4. Prepare and deliver appropriate presentations on products and services.5. Participate on behalf of the company in exhibitions or conferences.6. Negotiate and conclude the orders.7. Collaborate with team members to achieve better results.8. Gather feedback from customers or prospects and share with internal teams.9. Willingness to travel extensively.10. Servicing its current accounts.11. Any other tasks as suggested by the Management Team.

As a Sales Manager, you will play a vital role in driving sales and ensuring customer satisfaction. Your primary focus will be on engaging with customers, understanding their needs, and recommending suitable products. Key responsibilities include handling customer inquiries and providing product knowledge to effectively support their purchasing decisions. You will actively participate in indoor sales activities, continually fostering relationships with clients to enhance their experience. It is essential to have a clear understanding of customer needs, enabling you to offer tailored product solutions that meet their specific requirements.To excel in this role, you should possess strong communication skills and the ability to engage confidently with clientele. Experience in sales is essential, with a focus on customer service. You should be adept in identifying customer requirements and translating them into meaningful product recommendations. The position requires a full-time commitment, with work taking place from an office located in Singasandra, Bangalore. Previous experience of 3 to 7 years in a similar role is expected, along with a minimum educational background of 12th pass. As part of this job, familiarity with sales techniques and customer handling strategies will be crucial for success. Your ability to understand product offerings and articulate their benefits effectively will be key in building lasting customer relationships. This role is ideal for motivated individuals who are passionate about sales and customer engagement.

We are looking for an energetic and reliable Delivery Executive to join our team in Mumbai. In this role, you will travel all across Mumbai. You will manage the collection and delivery of packages and documents across the city using Mumbai's local trains, metro lines, and BEST buses. We fully cover your travel expenses and provide daily lunch allowances.Key Responsibilities Commute & Deliver: Travel across Mumbai via local trains (Central, Western, and Harbour lines), Metro, and BEST buses to pick up and deliver lightweight parcels or documents.Route Planning: Plan the fastest travel routes utilizing Mumbai's public transit network to ensure on-time service.Package Safety: Handle items carefully during transit, especially during peak commute hours, to prevent any damage.Proof of Delivery: Obtain customer signatures or digital proof of delivery using a smartphone application.Payment Handling: Securely collect cash-on-delivery (COD) or verify digital payments when required.Benefits & CompensationTravel Allowance: 100% reimbursement for all public transport expenses (Train passes, Metro cards, and Bus fares).Daily Lunch provided: Free daily lunch or a standard lunch allowance is included.Mobile Allowance: Monthly reimbursement for mobile data and call expenses.Requirements & QualificationsEducation: Minimum 10th or 12th standard pass.Transit Familiarity: Excellent knowledge of Mumbai's local train routes, switching stations (e.g., Dadar, Kurla), and major metro lines.Tech Savvy: Must own a working Android smartphone and be comfortable using maps and delivery apps.Physical Fitness: Ability to walk short distances from transit stations to final delivery locations.Communication: Ability to read basic English addresses and speak politely with customers in Hindi or Marathi.

Visit customers and generate new leads.Achieve sales targets.Promote products/services.Build and maintain customer relationships.Handle customer queries and follow-ups.Track competitors and market trends.Collect orders and follow up on payments.Submit daily/weekly sales reports.

The Sales & Application Engineer will be a key member of the team, responsible for driving sales and providing technical support to clients. This role requires a blend of engineering knowledge and strong sales skills, suitable for individuals looking to make an impact in a dynamic environment.Key Responsibilities:- Client Engagement: Interact with clients to understand their technical needs and provide effective solutions based on the companys products.- Sales Strategy: Develop and implement sales strategies to meet targets and expand market presence, utilizing both technical and customer insights.- Product Demonstrations: Conduct product demonstrations and presentations to showcase the benefits and features, ensuring clients grasp the product value thoroughly.- Technical Support: Provide ongoing technical assistance to clients, addressing any concerns and ensuring satisfaction with solutions provided.- Market Research: Stay updated on industry trends and competitor products, helping shape the sales approach and product offerings.Required Skills and Expectations:Candidates should hold a Bachelor's degree in Engineering (B.E) and have 2 to 8 years of relevant experience in sales or application engineering. Strong communication and interpersonal skills are essential for interacting with clients effectively. The ideal candidate must be technically proficient, with a good understanding of engineering concepts pertinent to the products. Being results-driven and motivated to meet sales goals is critical, along with the ability to work independently from a home environment.

We are looking for a Back Office Assistant to support our team in Bavla, Ahmedabad. This is a part-time role suitable for fresh graduates who have completed their 12th grade. As a Back Office Assistant, your key responsibilities will include maintaining accurate records, assisting with data entry, and managing files. You will help ensure the smooth operation of daily tasks and support other team members as required. This role is crucial for keeping our office organized and efficient.To be successful in this role, you should have strong attention to detail and excellent organizational skills. Good communication skills are essential, as you will be part of a team and may need to interact with other staff members. You should be comfortable using basic computer software and able to learn new tools quickly. We expect you to be dependable, punctual, and able to complete assigned tasks with minimal supervision. A willingness to learn and grow within the position will be highly regarded. This role is a great opportunity for those starting their careers and looking to gain valuable work experience in an office environment. Please note that only male candidates will be considered for this position.

We are looking for a dedicated Relationship Manager to join our team in Gaya, India. This position is suitable for female candidates with 1 to 5 years of experience. The successful candidate will play a key role in building and maintaining strong client relationships.The main responsibilities include:- Client Engagement: Act as the primary point of contact for clients, ensuring their needs are met and fostering a positive relationship.- Account Management: Monitor client accounts and provide support to enhance customer satisfaction and retention.- Product Knowledge: Stay informed about our products and services, offering clients the best solutions for their requirements.- Feedback Collection: Gather client feedback to understand their needs and improve services, ensuring we meet or exceed expectations.To succeed in this role, candidates should possess strong communication and interpersonal skills, allowing them to establish rapport with various clients. Problem-solving abilities are essential to address client concerns effectively and efficiently. Candidates should also demonstrate good organizational skills, as managing multiple client accounts requires careful attention and tracking. A keen interest in building lasting relationships and the ability to work neatly in a team-oriented environment are essential.A bachelor's degree is required, and candidates should have a proactive approach to work, displaying confidence and professionalism in all interactions. Your ability to connect with clients and understand their needs will be crucial in driving our success.

Key ResponsibilitiesDevelop and implement sales strategies to achieve revenue and profitability goals.Lead, mentor, and motivate the sales team to achieve individual and team targets.Identify and develop new business opportunities, markets, and customer segments.Build and maintain strong relationships with key customers and business partners.Monitor sales performance and prepare periodic sales forecasts and reports.Conduct regular market research to identify industry trends and competitor activities.Collaborate with marketing, operations, and other departments to support business objectives.Manage the sales pipeline and ensure effective lead conversion.Negotiate contracts, pricing, and commercial agreements with customers.Ensure customer satisfaction and resolve escalated customer concerns.Monitor and control sales budgets and expenses.

Key ResponsibilitiesDevelop and maintain strong relationships with existing and potential clients.Understand customer requirements and provide suitable products or service solutions.Act as the primary point of contact for customer inquiries and concerns.Identify opportunities for upselling and cross-selling products/services.Regularly engage with clients through calls, meetings, and follow-ups.Resolve customer issues promptly and ensure a high level of client satisfaction.Achieve assigned sales and relationship management targets.Monitor customer accounts and maintain accurate records in CRM systems.Coordinate with internal teams to ensure seamless customer service delivery.Gather customer feedback and provide insights to management.

Key ResponsibilitiesAcquire new customers for retail banking products and services.Promote and sell savings accounts, current accounts, fixed deposits, personal loans, credit cards, insurance, and other banking products.Generate leads through field activities, referrals, corporate tie-ups, and digital channels.Develop and maintain strong customer relationships.Achieve monthly, quarterly, and annual sales targets.Conduct customer meetings, product presentations, and sales discussions.Cross-sell and upsell products to existing customers.Ensure proper documentation and KYC compliance during customer onboarding.Track sales activities and update customer information in CRM systems.Provide prompt after-sales support and service.

-Meet monthly and quarterly car/bike sales targets.-Plan and execute strategies to increase showroom footfall.-Monitor performance of the sales team-Ensure excellent customer service and satisfaction.-Handle escalations and special customer requests.-Maintain long-term relationships with customers for repeat sales.-Share productivity, conversion ratio, and revenue data with management.

-Setting sales targets, forecasting demand, and developing strategies to achieve company goals.-Leading, motivating, and mentoring the showroom sales team to meet performance targets.-Tracking daily, weekly, and monthly sales reports; analyzing data to identify trends and opportunities.-Building and maintaining strong client relationships, ensuring high customer satisfaction and repeat business.-Conducting product demonstrations and sales pitches effectively.-Handling bulk or high-value client negotiations professionally.-Managing escalations, customer complaints, or internal issues tactfully.-Using Excel, CRM software, or ERP systems to analyze sales performance and generate reports.-Conducting regular training sessions to improve product knowledge and sales techniques.

SME Relationship Manager Company: Talent Zone ConsultantJob Title: Senior SME Relationship Manager / SME Lending Relationship ManagerExperience: 8-10 YearsLocation: Bangalore / Mysore / ChennaiEmployment Type: Full-timeJob SummaryTalent Zone Consultant is looking for an experienced SME Relationship Manager with 8-10 years of experience in SME lending, business banking, NBFC, FinTech or financial services.The ideal candidate will be responsible for SME customer acquisition, credit assessment, loan sourcing, portfolio management and revenue growth. The role requires strong knowledge of working capital, business loans, term loans and secured/unsecured SME lending, along with the ability to build long-term relationships with SME clients.Current SME banking roles in Bangalore emphasize acquiring, growing and retaining profitable SME portfolios, structuring appropriate credit facilities and managing portfolio returns.Key ResponsibilitiesAcquire new SME/MSME customers through direct sourcing, referrals, channels and market outreach.Develop and maintain strong relationships with SME business owners, promoters and key decision-makers.Manage the complete lending lifecycle from lead generation to sanction and disbursement.Understand customer business models, financial requirements and working-capital needs.Conduct preliminary credit assessment and financial analysis of SME borrowers.Analyse financial statements, cash flows, banking transactions and repayment capacity.Prepare and coordinate credit proposals and loan documentation with Credit and Risk teams.Handle Working Capital Loans, Term Loans, Business Loans, LAP and other SME lending products.Coordinate with Credit, Operations, Legal, Risk and Collections teams for timely processing and disbursement.Manage and grow an existing SME lending portfolio while maintaining portfolio quality.Track customer repayment behaviour, exposure, delinquency and credit risk.Identify cross-sell and up-sell opportunities across lending, payments, cash management and other financial products.Achieve monthly/quarterly acquisition, disbursement, revenue and portfolio growth targets.Build relationships with DSAs, channel partners, brokers and referral networks.Monitor market trends, competitor offerings and emerging SME financing opportunities.Ensure compliance with internal policies, KYC requirements, credit guidelines and applicable regulations.Required SkillsCore Skills:SME Lending, MSME Lending, Business Banking, Credit Assessment, Credit Analysis, Loan Processing, Loan Origination, Customer Acquisition, Portfolio Management, Relationship Management, Business Development, Financial Analysis, Financial Statement Analysis, Working Capital Loans, Term Loans, Business Loans, LAP, Secured Lending, Unsecured Lending, Credit Appraisal, Credit Underwriting, Risk Assessment, Portfolio Growth, Revenue Growth, Cross Selling, Upselling, Channel Management, DSA ManagementAnalytical / Technology Skills:Financial Modelling, Credit Risk Analysis, Banking Analysis, Cash Flow Analysis, MS Excel, CRM, MIS Reporting, Portfolio Analytics, Business AnalyticsSoft Skills:Client Relationship Management, Stakeholder Management, Negotiation Skills, Communication Skills, Presentation Skills, Business Acumen, Market Development, Problem Solving, Target OrientationCandidate Profile8-10 years of experience in SME/MSME lending, business banking, NBFC, FinTech or financial services.Strong track record in SME customer acquisition and portfolio management.Hands-on experience in credit assessment and loan processing.Good understanding of financial statements, cash flow and borrower creditworthiness.Experience handling working capital and term lending products is preferred.Candidates with experience managing high-value SME portfolios will be preferred.Strong ability to acquire new customers while retaining and expanding existing relationships.Experience working with Credit, Risk, Operations and Collections teams.MBA/PGDM in Finance/Marketing or equivalent qualification preferred.

Position: Senior Relationship Manager Experience: 7+ YearsLocation: Bengaluru, KarnatakaEmployment Type: Full-timeJob DescriptionTalent Zone Consultants is looking for an experienced Senior Relationship Manager for a leading BFSI organization in Bengaluru. The candidate will be responsible for managing and growing an existing client portfolio, acquiring new customers, increasing revenue and wallet share, and providing suitable banking/financial solutions.Key ResponsibilitiesManage and deepen relationships with existing corporate, business, HNI or affluent clients.Identify and acquire new-to-bank customers through market mapping, referrals and networking.Drive revenue, portfolio growth, customer acquisition and wallet-share targets.Understand client business/financial requirements and recommend appropriate banking and financial products.Cross-sell products such as loans, working-capital facilities, trade finance, cash management, insurance, investments and other banking solutions.Develop and execute client acquisition and relationship-growth strategies.Conduct regular client meetings, portfolio reviews and business discussions.Coordinate with Credit, Risk, Product, Operations and Compliance teams to ensure smooth delivery of solutions.Prepare business proposals and support credit appraisal/structuring wherever applicable.Monitor portfolio performance, customer satisfaction and potential business/risk issues.Maintain strong knowledge of market trends, competitor offerings and BFSI products.Ensure adherence to KYC, AML, RBI regulations, internal policies and responsible-sales practices.Maintain accurate customer records, pipeline reports and MIS.Meet and exceed individual and team business targets.Candidate Requirements7+ years of relevant experience in Relationship Management, Corporate Banking, Business Banking, Retail/Commercial Banking, Wealth Management, NBFC or Financial Services.Graduate degree required; MBA/CA preferred for corporate/business banking roles.Proven track record of client acquisition, portfolio growth and revenue generation.Strong understanding of banking products and financial solutions.Experience managing high-value/corporate client relationships preferred.Strong negotiation, presentation and stakeholder-management capabilities.Ability to independently manage targets, client portfolios and business development activities.

Position: Senior Medical RepresentativeExperience: 5+ YearsLocation: Bengaluru, KarnatakaEmployment Type: Full-timeJob DescriptionTalent Zone Consultants is looking for an experienced Medical Representative for a leading pharmaceutical/healthcare organization in Bengaluru. The candidate will be responsible for promoting pharmaceutical products, generating prescriptions, developing strong relationships with doctors and healthcare professionals, managing the assigned territory, and achieving sales targets.Key ResponsibilitiesPromote and detail pharmaceutical/healthcare products to doctors, specialists, hospitals, clinics and pharmacists.Conduct regular field visits and maintain effective coverage of the assigned territory.Build and maintain strong professional relationships with doctors, pharmacists, hospitals, stockists and distributors.Achieve monthly, quarterly and annual sales and prescription-generation targets.Conduct product detailing and communicate product benefits, indications and relevant scientific information.Monitor product availability at pharmacies, distributors and hospital counters.Conduct RCPA/market analysis and track competitor products, pricing and promotional activities.Identify new business opportunities and expand the customer base within the territory.Organize and participate in CMEs, doctor meetings, conferences and promotional activities.Support new product launches and execute company marketing strategies.Maintain accurate doctor/customer databases, daily call reports and sales MIS.Provide regular market intelligence and customer feedback to the Area Sales Manager.Coordinate with distributors and internal teams to ensure product availability and smooth order fulfilment. Current Bengaluru MR roles commonly include doctor calls, prescription generation, RCPA, product detailing, distributor coordination and territory sales.Candidate Requirements5+ years of experience in pharmaceutical sales, medical sales or healthcare sales.B.Pharm, D.Pharm, B.Sc., M.Sc., Life Sciences or related qualification preferred.Strong knowledge of pharmaceutical products and relevant therapeutic areas.Existing relationships/network with doctors, hospitals, clinics and pharmacies in Bengaluru preferred.Proven track record of achieving sales targets.Willingness to travel extensively within the assigned territory.Valid two-wheeler and driving licence preferred/required for field-based roles.Kannada and English communication skills preferred for Bengaluru territory roles.