Customer Relationship Manager Jobs

We are seeking a dedicated Customer Relationship Officer to join our team in Kunnamkulam Thrissur. This role is ideal for individuals who enjoy engaging with customers and building strong relationships. Key Responsibilities:1. **Customer Assistance**: Interact with customers to provide information about products and services, assisting them with inquiries and resolving issues promptly. This helps ensure customer satisfaction and loyalty.2. **Follow-Up Calls**: Conduct follow-up calls to ensure customers are satisfied with their purchases and services. This not only keeps the communication lines open but also helps identify areas for improvement.3. **Data Management**: Maintain accurate records of customer interactions and feedback. This information is crucial for understanding customer needs and improving service quality.4. **Feedback Collection**: Gather feedback from customers to help improve our services. This involves listening to their suggestions and concerns, facilitating responsiveness to customer needs.5. **Team Collaboration**: Work closely with other departments to ensure a seamless customer experience. Teamwork is essential in addressing customer issues effectively and efficiently.Required Skills and Expectations:The ideal candidate will have a high school diploma and be a quick learner with good communication skills. A friendly and approachable demeanor is crucial to building rapport with customers. The candidate should be organized, detail-oriented, and have a strong willingness to learn and grow within the role. Prior experience is not mandatory, but a positive attitude and a commitment to customer satisfaction are essential for success.Interested candidates share your resume : cv.safar at gmail.com

We are looking for dedicated Airport Ground Staff to join our team in Kolkata. This entry-level position is perfect for recent graduates, where you will assist in ensuring smooth airport operations and provide excellent service to passengers.Key Responsibilities:1. **Check-in Support**: Assist passengers during check-in by verifying their travel documents and providing boarding passes, ensuring a seamless start to their journey.2. **Baggage Handling**: Manage the handling of passenger luggage, ensuring it is loaded and unloaded safely and efficiently, while tracking luggage for lost items.3. **Customer Assistance**: Offer friendly support to passengers by answering questions, providing directions, and helping with any travel-related issues to ensure a pleasant airport experience.4. **Safety Protocols**: Implement safety and security measures, ensuring compliance with airport regulations while monitoring the environment for any issues that may arise.5. **Coordination with Teams**: Work collaboratively with other airport personnel, including security, baggage, and ticketing departments, to streamline processes and enhance overall operations.Required Skills:Candidates should have strong communication skills and the ability to handle stressful situations with composure. An upbeat attitude towards customer service is crucial. Basic computer knowledge and attention to detail are essential. A willingness to work in shifts, including weekends and holidays, is also important. No prior experience is necessary, but a positive approach and commitment to teamwork are highly valued.

We're Hiring Sales Manager - Interior Design & Turnkey Projects Location: BangaloreAre you an experienced sales professional from the Interior Design, Modular Furniture, Turnkey Fit-out, or Building Materials industry?We're hiring a Sales Manager to drive business growth, generate new clients, and build strong relationships with architects, builders, homeowners, and corporate customers.

A Back Office Officer in Axis Bank is responsible for handling operational and administrative tasks that support the branch's day-to-day functioning. This role generally does not involve direct sales and focuses on accuracy, compliance, and customer service.Key ResponsibilitiesProcess account opening forms and verify KYC documents.Update customer information in the banking system.Handle cash-related records and transaction documentation.Process NEFT, RTGS, IMPS, and other banking transactions.Maintain customer records and branch documentation.Assist with cheque clearing and account maintenance.Ensure compliance with RBI guidelines and bank policies.Coordinate with branch staff for smooth operations.Resolve customer service requests related to account operations.Prepare daily, weekly, and monthly operational reports.Required SkillsGood communication and interpersonal skills.Basic knowledge of banking operations.Computer proficiency (MS Excel, MS Word, email).Attention to detail and accuracy.Ability to work under deadlines.Problem-solving and organizational skills.

Manage Daily Operations of the Gold Jewelry ShowroomLead & Motivate the Sales TeamAssist Customers in Purchasing JewelryMonitor Inventory, Billing & Stock AccuracyEnsure Excellent Customer Service

We are seeking a Customer Handling Executive to join our team in Gurgaon. This role is ideal for individuals with 0-2 years of experience who are eager to start their career in customer service. The primary responsibility is to assist customers with their inquiries and resolve any issues they may face. You will communicate with customers through phone, email, or in-person, ensuring they receive exceptional service.Key responsibilities include addressing customer inquiries and concerns, which involves listening carefully and providing accurate information. You will also process orders and returns efficiently, ensuring customers experience a smooth transaction. Additionally, you will maintain records of customer interactions, helping to track and manage issues effectively. Collaborating with other teams will be essential to ensure all customer needs are met.Candidates should have a strong command of spoken and written English, as clear communication is crucial in this role. Patience and empathy are important interpersonal skills that will help you understand and resolve customer issues. A good understanding of basic computer skills is necessary for managing inquiries and maintaining records. We expect candidates to be punctual, reliable, and eager to learn. You should be adaptable and able to work in a fast-paced environment, demonstrating a positive attitude towards customer service. Overall, this position offers an excellent opportunity for motivated individuals to kickstart their career in a dynamic setting.

We are looking for an enthusiastic Airport Representative to join our team in Kolkata. As an Airport Representative, you will play a crucial role in ensuring smooth operations at the airport while providing excellent service to passengers.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, baggage handling, and any travel-related queries to ensure their journey begins smoothly.- **Flight Coordination:** Monitor flight schedules and updates, providing timely information to passengers about any changes or delays.- **Documentation Verification:** Check travel documents like passports and tickets to ensure compliance with airline regulations.- **Customer Service:** Address any passenger concerns or complaints promptly and professionally to maintain high customer satisfaction.- **Collaboration with Airlines:** Work closely with airline staff to facilitate the smooth boarding process and resolve any issues that may arise.**Required Skills and Expectations:**Candidates should have strong communication skills to interact effectively with a diverse range of passengers. A friendly and approachable demeanor is essential to provide excellent customer service. Basic knowledge of airport operations and procedures is preferred, but not mandatory for candidates with a willingness to learn. Attention to detail and the ability to work in a fast-paced environment are key assets. A minimum education of 12th pass and 0 to 2 years of work experience are required. Availability for full-time work from the office at the airport is also expected.

As an Airport Guest Relationship Executive in Kolkata, your primary role is to enhance the travel experience for airport guests. You will be the face of the airport, ensuring all passengers receive excellent service and support throughout their journey.**Key Responsibilities:**- **Welcoming Guests:** Greet arriving guests warmly and assist them with their inquiries, ensuring they feel valued and comfortable as they enter the airport.- **Providing Information:** Offer clear and accurate information about flight schedules, gate assignments, and airport facilities, helping guests navigate the airport with ease.- **Assisting with Issues:** Respond promptly to any guest concerns or issues, such as lost luggage or missed connections, and take appropriate actions to resolve these matters efficiently.- **Coordinating Services:** Work closely with other airport staff and departments to coordinate services such as wheelchair assistance or lounge access, ensuring a smooth and enjoyable experience for all passengers.- **Maintaining Cleanliness:** Monitor and maintain cleanliness in guest areas, ensuring a pleasant environment that reflects the airport's standards.**Required Skills and Expectations:**- Strong communication skills are essential for interacting with guests and addressing their needs effectively.- A friendly and approachable demeanor is important to create a welcoming atmosphere for travelers.- Basic knowledge of customer service principles and a willingness to learn in a fast-paced environment.- Ability to work both independently and as part of a team, collaborating with different departments as needed.- Flexibility to work varying shifts, including weekends and holidays, to accommodate the airport's operational needs.

We are looking for a Back Office Assistant to help with various administrative tasks in our office. This is a full-time position based in Lumding Rly Colony, Nagaon, and is suitable for candidates with little to no work experience.Key Responsibilities:1. **Data Entry**: Accurately input and manage various types of information in our databases and systems. Attention to detail is crucial to ensure data integrity.2. **Document Management**: Organize and maintain files, both digitally and physically. This involves sorting documents, scanning important papers, and ensuring everything is easy to find.3. **Customer Support**: Assist in responding to inquiries from customers, both over the phone and through email, providing friendly and informative assistance as needed.4. **Administrative Support**: Help with daily office operations such as scheduling appointments, preparing reports, and maintaining office supplies. You will play a key role in keeping the office running smoothly.5. **Team Collaboration**: Work alongside other team members to ensure tasks are completed efficiently. Good communication and collaboration skills will help you succeed in this role.Required Skills and Expectations:Candidates should have completed at least their 12th grade. Strong organizational skills and a willingness to learn are essential. Familiarity with basic computer programs, such as Microsoft Office, will be beneficial. A positive attitude and good communication skills are also important for interacting with colleagues and clients.

We are looking for a Back Office Officer to support our operations in Medinipur. This role is suitable for individuals who are organized and detail-oriented, with an eagerness to learn. Key Responsibilities:- **Administrative Support**: Assist with daily office tasks such as filing, data entry, and managing documents to ensure smooth office operations.- **Record Keeping**: Maintain accurate records and databases for easy retrieval and reporting, ensuring data integrity at all times.- **Communication**: Support internal communication by relaying important information between various departments and team members.- **Reporting**: Prepare reports as needed, helping the management make informed decisions based on data analysis.- **Customer Support**: Handle basic queries from customers or clients, ensuring a high level of service and satisfaction.Required Skills and Expectations:Candidates should possess strong organizational abilities and attention to detail. Good written and verbal communication skills are essential for conveying information clearly. Proficiency in basic computer applications, such as Microsoft Office (Word, Excel), is necessary. A willingness to learn and adapt in a fast-paced environment is crucial, as is the ability to work well in a team. This position is open to candidates with 0 to 2 years of experience and requires at least a 12th-grade education. Strong ethical standards and the ability to maintain confidentiality are important.

As a Back Office Officer, your role will involve supporting the day-to-day operations of the office. You will work in a vital position that requires strong attention to detail and effective communication skills.- **Data Entry**: Accurately input various types of data into company systems, ensuring all information is correct and up to date.- **Documentation Management**: Organize and maintain files and records, both physical and digital, for easy access and reference.- **Customer Support**: Assist clients or customers with inquiries through email or phone, providing them with the necessary information or redirecting them to the appropriate departments.- **Reporting Activities**: Prepare and assist in compiling reports by gathering data from various sources and formatting it as needed for management review.- **Team Collaboration**: Work closely with team members to ensure seamless workflow and assist with tasks that may arise during daily operations.To succeed in this role, you should be detail-oriented, with strong organizational skills to manage multiple tasks effectively. Proficiency in basic computer applications such as Microsoft Office is important, along with the ability to learn new software quickly. Good written and verbal communication skills are essential, as you will interact with various stakeholders. A proactive attitude and a willingness to learn will help you excel in this position. The job requires a full-time commitment and is located in Bandel, so being available to work from the office is crucial.

We are looking for a dedicated Back Office Officer to join our team in Birbhum. This role involves supporting the operations of the company by managing essential tasks that ensure smooth functioning behind the scenes.**Key Responsibilities:**- **Data Entry:** Accurately inputting information into the database to maintain updated records. This is crucial for tracking and managing all necessary business operations.- **Document Management:** Organizing and maintaining files and documents, which helps in easy retrieval and enhances overall efficiency.- **Communication Support:** Assisting in handling incoming calls and emails. This includes directing inquiries to the appropriate departments, providing information when needed, and maintaining professionalism.- **Report Preparation:** Preparing regular reports based on data collected, enabling management to make informed decisions. Attention to detail is necessary to ensure accuracy in reporting.- **Inventory Management:** Keeping track of office supplies and requesting orders when needed to ensure that the workspace is well-equipped.**Required Skills and Expectations:**- A minimum educational qualification of 12th pass is required, demonstrating basic literacy and numeracy skills.- Candidates should have 0 to 2 years of experience in a similar role, though freshers are welcome.- Strong attention to detail and organizational skills are essential for managing various tasks and processes effectively.- Good communication skills are required, both verbal and written, for interacting with colleagues and clients.- A basic understanding of computer applications, such as Microsoft Office, will be advantageous in performing daily tasks efficiently. This is a full-time position that involves working from the office. If you are a motivated individual looking to begin your career in a supportive role, we encourage you to apply.

- Need to knowledge of construction field- Need to knowledge of Project Handling - Knowledge of Sales Strategies- knowledge of customer handling - knowledge of building measurement- Knowledge of computer

1. Strategic Partnership Development & Relationship Management1.1. Act as the primary liaison for all existing and potential partners, ensuring seamlesscollaboration.1.2. Establish strong working relationships with paediatric hospitals, specialist doctors, donors,and government agencies.1.3. Drive new partnership opportunities that enhance the quality and reach of Thalassemiacare.1.4. Ensure continuous engagement, alignment, and performance optimization of all partners.2. Operational Excellence & Performance Management2.1. Develop clear partnership agreements, SLAs, and performance metrics.2.2. Ensure all partners adhere to agreed-upon standards, timelines, and quality benchmarks.2.3. Regularly monitor, evaluate, and improve partnership outcomes based on impact-drivendata.2.4. Work closely with internal teams (HR, Finance, Quality, Academy, Corporatecommunication, IT, and Operations) to resolve bottlenecks and enhance efficiency.3. Program Execution & Impact Enhancement3.1. Collaborate with medical experts, clinicians, and research teams to introduce best-in-classThalassemia treatment methodologies.3.2. Facilitate partnerships for nursing and medical staff training to enhance patient care quality.3.3. Engage with government agencies to influence policy-level changes for Thalassemiaprevention and treatment.4. Stakeholder Engagement & Advocacy4.1. Build strong relationships with donors, corporate sponsors, and grant agencies to drivefunding and resource mobilization.4.2. Advocate for Thalassemia prevention initiatives in public health forums, industry events, andpolicy discussions.4.3. Develop compelling reports and presentations to communicate partnership impact.5. Measures of Performance5.1. Quality & Impact of Partnerships: Growth and effectiveness of partnerships in deliveringhigh-quality Thalassemia care.5.2. Operational Efficiency: Timeliness, compliance, and impact of partner collaborations.5.3. Expansion &

Manage Daily Operations of the Gold Jewelry ShowroomLead & Motivate the Sales TeamAssist Customers in Purchasing JewelryMonitor Inventory, Billing & Stock AccuracyEnsure Excellent Customer Service

B2B Sales Executive responsible for generating business opportunities in industrial and manufacturing sectors, meeting clients, presenting products, negotiating deals, achieving sales targets, and maintaining strong customer relationships. Must possess excellent communication, sales, and field marketing skills with willingness to travel.

Hire, mentor, and motivate sales representatives to maintain high productivity levels.Develop and implement annual and monthly sales objectives while monitoring competitor activities.Oversee inventory, manage delivery standards, and ensure accurate sales reporting.Resolve complaints immediately and foster long-term relationships to maintain a 95%+ satisfaction rating

Job Title: Relationship ManagerExperience : 0-3 Years MBA Preferred ( Fresher )Location : UdaipurRole & Responsibilities :Profile clients and recommend suitable financial products such as Equity, Commodity, F&O, Mutual Funds, SIPs, and IPOs.Open and activate trading and ALGO trading accounts.Place orders on behalf of clients and provide timely trade updates.Achieve assigned revenue and business targets.Reactivate dormant clients and maintain regular client interactions.Cross-sell financial products to existing customers.Ensure excellent customer service and relationship management.Qualification & Skills :Graduate or MBA Fresher.Experience in financial services will be an added advantage.Good communication, sales, and client-handling skills.Basic knowledge of financial markets preferred.

Job Title: Showroom ManagerLocation: UdaipurExperience: 4 to 8 years Automobile dealership / EV / retail sales Roles and ResponsibilitiesDrive showroom sales and achieve monthly targets Manage complete sales process (leads, follow-ups, test drives, conversion) Lead, train, and motivate sales team Ensure excellent customer experience and handle escalations Educate customers about EVs, charging, and government benefits Manage showroom operations (display, staff, floor management) Coordinate vehicle deliveries with service/logistics teams Maintain inventory visibility of vehicles and accessories Support marketing activities, events, and lead generation Prepare sales reports and ensure compliance with brand guidelines Qualifications & SkillsGraduate (Business/Marketing preferred) Experience in showroom or team handling preferred Sales & target achievement Team management Customer handling & communication Operations management Basic EV knowledge (preferred)

We are looking for a Customer Handling Executive to join our team in Bhopal. This is an entry-level position ideal for freshers or individuals with up to 2 years of experience, specifically designed for those who enjoy working with people and solving customer issues. In this role, you will be responsible for managing customer inquiries, providing timely information regarding our services, and ensuring customer satisfaction. Key Responsibilities: - **Responding to Inquiries**: Handle incoming customer calls, emails, or messages with professionalism and patience. Understand their needs and provide appropriate solutions.- **Problem Solving**: Identify and resolve customer issues or complaints effectively. Collaborate with other departments when necessary to ensure timely resolution.- **Maintaining Records**: Keep accurate records of customer interactions in the database. This includes tracking inquiries, feedback, and follow-up actions to ensure consistent communication.- **Providing Information**: Educate customers about our products and services. Offer detailed information to help them make informed decisions while also promoting relevant services that may benefit them.Required Skills and Expectations: Candidates should have excellent communication skills in both English and Hindi, coupled with a friendly and approachable demeanor. Strong problem-solving abilities and a positive attitude toward addressing customer concerns are essential. Attention to detail is critical, and a willingness to learn and grow within the role will be beneficial. As a Customer Handling Executive, you must be committed to enhancing customer experience through effective service and support.

We are looking for a Customer Handling Executive to join our team in Gwalior. This role is suitable for candidates with 0 to 2 years of experience and a minimum of a 12th-grade education. You will be responsible for providing excellent customer service and support.Key Responsibilities:1. **Customer Interaction**: Engage with customers through phone, email, or in-person to address inquiries, provide information, and resolve any issues they may face. Your role will be crucial in creating a positive experience.2. **Problem Solving**: Identify customer concerns and provide timely solutions. This requires listening carefully and understanding the customer

We are looking for a dedicated Customer Handling Executive in Kanpur, India, who will ensure excellent service to our customers and assist them with their inquiries. This full-time position is suitable for candidates with 0 to 2 years of experience and requires at least a 12th-grade education.Key Responsibilities:1. Customer Support: Address customer inquiries and provide accurate information about products and services, ensuring a positive experience for every customer.2. Issue Resolution: Handle customer complaints or issues by identifying the problem and offering appropriate solutions in a professional manner.3. Communication: Maintain clear and friendly communication with customers through various channels, such as phone, email, or in-person interactions.4. Documentation: Record customer interactions and update their details in the system to help maintain accurate records for future reference.5. Team Collaboration: Work closely with team members and other departments to ensure customer needs are met efficiently and effectively.Required Skills and Expectations:We seek individuals with strong communication skills, both verbal and written, to interact effectively with customers. A positive attitude and patience are essential for managing customer inquiries and complaints. Candidates should be detail-oriented, organized, and able to work collaboratively in a fast-paced office environment. Basic computer skills are necessary for maintaining records and handling customer information accurately. A commitment to delivering high-quality service and understanding customer needs will be crucial for success in this role.