Customer Relationship Manager Jobs

We are seeking a dedicated Customer Relationship Officer to join our team in Kunnamkulam Thrissur. This role is ideal for individuals who enjoy engaging with customers and building strong relationships. Key Responsibilities:1. **Customer Assistance**: Interact with customers to provide information about products and services, assisting them with inquiries and resolving issues promptly. This helps ensure customer satisfaction and loyalty.2. **Follow-Up Calls**: Conduct follow-up calls to ensure customers are satisfied with their purchases and services. This not only keeps the communication lines open but also helps identify areas for improvement.3. **Data Management**: Maintain accurate records of customer interactions and feedback. This information is crucial for understanding customer needs and improving service quality.4. **Feedback Collection**: Gather feedback from customers to help improve our services. This involves listening to their suggestions and concerns, facilitating responsiveness to customer needs.5. **Team Collaboration**: Work closely with other departments to ensure a seamless customer experience. Teamwork is essential in addressing customer issues effectively and efficiently.Required Skills and Expectations:The ideal candidate will have a high school diploma and be a quick learner with good communication skills. A friendly and approachable demeanor is crucial to building rapport with customers. The candidate should be organized, detail-oriented, and have a strong willingness to learn and grow within the role. Prior experience is not mandatory, but a positive attitude and a commitment to customer satisfaction are essential for success.

We are seeking a Sales Manager to lead our sales efforts in Sirsa, India. The ideal candidate will be a motivated individual with 2 to 4 years of sales experience and a strong passion for driving results.Key Responsibilities:- **Team Leadership:** Supervise and guide a team of sales representatives to achieve sales targets and maintain a positive work environment.- **Sales Strategy Development:** Create and implement effective sales strategies to boost revenue and market share. This includes analyzing market trends and identifying opportunities for growth.- **Client Relationship Management:** Build and maintain relationships with clients to ensure their needs are met and to foster long-term partnerships.

We are looking for dedicated Airport Ground Staff to join our team in Kolkata. This entry-level position is perfect for recent graduates, where you will assist in ensuring smooth airport operations and provide excellent service to passengers.Key Responsibilities:1. **Check-in Support**: Assist passengers during check-in by verifying their travel documents and providing boarding passes, ensuring a seamless start to their journey.2. **Baggage Handling**: Manage the handling of passenger luggage, ensuring it is loaded and unloaded safely and efficiently, while tracking luggage for lost items.3. **Customer Assistance**: Offer friendly support to passengers by answering questions, providing directions, and helping with any travel-related issues to ensure a pleasant airport experience.4. **Safety Protocols**: Implement safety and security measures, ensuring compliance with airport regulations while monitoring the environment for any issues that may arise.5. **Coordination with Teams**: Work collaboratively with other airport personnel, including security, baggage, and ticketing departments, to streamline processes and enhance overall operations.Required Skills:Candidates should have strong communication skills and the ability to handle stressful situations with composure. An upbeat attitude towards customer service is crucial. Basic computer knowledge and attention to detail are essential. A willingness to work in shifts, including weekends and holidays, is also important. No prior experience is necessary, but a positive approach and commitment to teamwork are highly valued.

We are looking for an enthusiastic Airport Representative to join our team in Kolkata. As an Airport Representative, you will play a crucial role in ensuring smooth operations at the airport while providing excellent service to passengers.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, baggage handling, and any travel-related queries to ensure their journey begins smoothly.- **Flight Coordination:** Monitor flight schedules and updates, providing timely information to passengers about any changes or delays.- **Documentation Verification:** Check travel documents like passports and tickets to ensure compliance with airline regulations.- **Customer Service:** Address any passenger concerns or complaints promptly and professionally to maintain high customer satisfaction.- **Collaboration with Airlines:** Work closely with airline staff to facilitate the smooth boarding process and resolve any issues that may arise.**Required Skills and Expectations:**Candidates should have strong communication skills to interact effectively with a diverse range of passengers. A friendly and approachable demeanor is essential to provide excellent customer service. Basic knowledge of airport operations and procedures is preferred, but not mandatory for candidates with a willingness to learn. Attention to detail and the ability to work in a fast-paced environment are key assets. A minimum education of 12th pass and 0 to 2 years of work experience are required. Availability for full-time work from the office at the airport is also expected.

As an Airport Guest Relationship Executive in Kolkata, your primary role is to enhance the travel experience for airport guests. You will be the face of the airport, ensuring all passengers receive excellent service and support throughout their journey.**Key Responsibilities:**- **Welcoming Guests:** Greet arriving guests warmly and assist them with their inquiries, ensuring they feel valued and comfortable as they enter the airport.- **Providing Information:** Offer clear and accurate information about flight schedules, gate assignments, and airport facilities, helping guests navigate the airport with ease.- **Assisting with Issues:** Respond promptly to any guest concerns or issues, such as lost luggage or missed connections, and take appropriate actions to resolve these matters efficiently.- **Coordinating Services:** Work closely with other airport staff and departments to coordinate services such as wheelchair assistance or lounge access, ensuring a smooth and enjoyable experience for all passengers.- **Maintaining Cleanliness:** Monitor and maintain cleanliness in guest areas, ensuring a pleasant environment that reflects the airport's standards.**Required Skills and Expectations:**- Strong communication skills are essential for interacting with guests and addressing their needs effectively.- A friendly and approachable demeanor is important to create a welcoming atmosphere for travelers.- Basic knowledge of customer service principles and a willingness to learn in a fast-paced environment.- Ability to work both independently and as part of a team, collaborating with different departments as needed.- Flexibility to work varying shifts, including weekends and holidays, to accommodate the airport's operational needs.

We are looking for a Back Office Assistant to help with various administrative tasks in our office. This is a full-time position based in Lumding Rly Colony, Nagaon, and is suitable for candidates with little to no work experience.Key Responsibilities:1. **Data Entry**: Accurately input and manage various types of information in our databases and systems. Attention to detail is crucial to ensure data integrity.2. **Document Management**: Organize and maintain files, both digitally and physically. This involves sorting documents, scanning important papers, and ensuring everything is easy to find.3. **Customer Support**: Assist in responding to inquiries from customers, both over the phone and through email, providing friendly and informative assistance as needed.4. **Administrative Support**: Help with daily office operations such as scheduling appointments, preparing reports, and maintaining office supplies. You will play a key role in keeping the office running smoothly.5. **Team Collaboration**: Work alongside other team members to ensure tasks are completed efficiently. Good communication and collaboration skills will help you succeed in this role.Required Skills and Expectations:Candidates should have completed at least their 12th grade. Strong organizational skills and a willingness to learn are essential. Familiarity with basic computer programs, such as Microsoft Office, will be beneficial. A positive attitude and good communication skills are also important for interacting with colleagues and clients.

Job Title: Relationship ManagerExperience : 0-3 Years MBA Preferred ( Fresher )Location : UdaipurRole & Responsibilities :Profile clients and recommend suitable financial products such as Equity, Commodity, F&O, Mutual Funds, SIPs, and IPOs.Open and activate trading and ALGO trading accounts.Place orders on behalf of clients and provide timely trade updates.Achieve assigned revenue and business targets.Reactivate dormant clients and maintain regular client interactions.Cross-sell financial products to existing customers.Ensure excellent customer service and relationship management.Qualification & Skills :Graduate or MBA Fresher.Experience in financial services will be an added advantage.Good communication, sales, and client-handling skills.Basic knowledge of financial markets preferred.

Job Title: Showroom ManagerLocation: UdaipurExperience: 4 to 8 years Automobile dealership / EV / retail sales Roles and ResponsibilitiesDrive showroom sales and achieve monthly targets Manage complete sales process (leads, follow-ups, test drives, conversion) Lead, train, and motivate sales team Ensure excellent customer experience and handle escalations Educate customers about EVs, charging, and government benefits Manage showroom operations (display, staff, floor management) Coordinate vehicle deliveries with service/logistics teams Maintain inventory visibility of vehicles and accessories Support marketing activities, events, and lead generation Prepare sales reports and ensure compliance with brand guidelines Qualifications & SkillsGraduate (Business/Marketing preferred) Experience in showroom or team handling preferred Sales & target achievement Team management Customer handling & communication Operations management Basic EV knowledge (preferred)

- Need to knowledge of construction field- Need to knowledge of Project Handling - Knowledge of Sales Strategies- knowledge of customer handling - knowledge of building measurement- Knowledge of computer

1. Strategic Partnership Development & Relationship Management1.1. Act as the primary liaison for all existing and potential partners, ensuring seamlesscollaboration.1.2. Establish strong working relationships with paediatric hospitals, specialist doctors, donors,and government agencies.1.3. Drive new partnership opportunities that enhance the quality and reach of Thalassemiacare.1.4. Ensure continuous engagement, alignment, and performance optimization of all partners.2. Operational Excellence & Performance Management2.1. Develop clear partnership agreements, SLAs, and performance metrics.2.2. Ensure all partners adhere to agreed-upon standards, timelines, and quality benchmarks.2.3. Regularly monitor, evaluate, and improve partnership outcomes based on impact-drivendata.2.4. Work closely with internal teams (HR, Finance, Quality, Academy, Corporatecommunication, IT, and Operations) to resolve bottlenecks and enhance efficiency.3. Program Execution & Impact Enhancement3.1. Collaborate with medical experts, clinicians, and research teams to introduce best-in-classThalassemia treatment methodologies.3.2. Facilitate partnerships for nursing and medical staff training to enhance patient care quality.3.3. Engage with government agencies to influence policy-level changes for Thalassemiaprevention and treatment.4. Stakeholder Engagement & Advocacy4.1. Build strong relationships with donors, corporate sponsors, and grant agencies to drivefunding and resource mobilization.4.2. Advocate for Thalassemia prevention initiatives in public health forums, industry events, andpolicy discussions.4.3. Develop compelling reports and presentations to communicate partnership impact.5. Measures of Performance5.1. Quality & Impact of Partnerships: Growth and effectiveness of partnerships in deliveringhigh-quality Thalassemia care.5.2. Operational Efficiency: Timeliness, compliance, and impact of partner collaborations.5.3. Expansion &