Customer Relationship Manager Jobs

Job Title: Client Success Manager Company Name: Alliance Recruitment Agency https://www.alliancerecruitmentagency.com/ Job Location: Ahmedabad Experience: 4 - 5 yearsAbout the Role:We are looking for a strategic, high-energy Customer Success Manager (CSM) with a proven track record in B2B relationship management. You will be the primary advocate for our clients, ensuring they derive maximum value from our solutions while driving long-term retention and revenue growth.The ideal candidate bridges the gap between relationship building and commercial strategy, possessing a consultative mind-set to identify upsell and cross-sell opportunities that align with our clients' evolving business goals.Key Responsibilities:1. Strategic Relationship Management

We are looking for a motivated Field Sales Executive for the beverage industry based in Siliguri. The ideal candidate will have 1 to 5 years of experience in sales and will be responsible for driving sales and building relationships with clients.Key Responsibilities:1. **Sales Development**: Identify and pursue new sales opportunities in the designated territory, actively seeking out potential clients and markets to expand business reach.2. **Client Relationship Management**: Build and maintain strong relationships with existing and new clients, ensuring their needs are met and fostering loyalty to the brand.3. **Product Promotion**: Effectively present and promote our beverage products to potential clients, emphasizing key features and advantages over competitors.4. **Market Analysis**: Monitor market trends and competitor activities to provide insights that assist in strategic sales planning and decision-making.5. **Reporting**: Prepare and submit regular sales reports to management, detailing performance metrics, sales forecasts, and feedback from clients to help inform future strategies.Required Skills and Expectations:Candidates should possess a graduate degree and have a strong understanding of the beverage industry. Excellent communication and interpersonal skills are essential for interacting with clients effectively. A results-oriented mindset along with the ability to work independently is necessary to succeed in this role. Candidates should also be comfortable with using sales software and tools to track progress and manage client relationships. A male candidate is preferred due to specific team dynamics.

We are seeking an Airport Ticketing Executive in Raipur, Chhattisgarh, to manage ticketing and customer service for airline passengers. This role is perfect for motivated individuals seeking to start or advance their career in the travel industry.Key responsibilities include:1. **Ticket Booking and Issuance**: Assist customers in booking flight tickets, providing accurate pricing information, and ensuring smooth ticket issuance.2. **Customer Service**: Address passenger inquiries regarding flights, baggage allowances, and travel policies, ensuring a positive customer experience.3. **Problem Resolution**: Handle and resolve issues related to ticket changes, cancellations, and special requests, working closely with airline systems to find solutions.4. **Coordination with Airlines**: Liaise with various airlines to keep up-to-date on flight schedules, promotions, and other relevant information, ensuring passengers receive current guidance.5. **Record Keeping**: Maintain detailed records of transactions, passenger information, and payments for compliance and reporting purposes.Required skills and expectations include:- **Communication Skills**: Clear and friendly communication with customers is essential, along with proficiency in English and Hindi.- **Organizational Skills**: Ability to manage multiple tasks efficiently, keeping accurate records and information.- **Technical Proficiency**: Basic knowledge of computer systems, especially ticketing software, is preferred.- **Attention to Detail**: Ensure accuracy in ticketing and customer information to avoid errors.- **Team Player**: Willingness to collaborate with team members to achieve common goals and enhance customer service. This full-time position requires individuals who are dedicated, eager to learn, and ready to contribute to a fast-paced environment.

Key Responsibilities:Analyze sales data and prepare daily/weekly/monthly reportsVisit dealers and clients across JharkhandMaintain order records, follow-ups and client databaseCoordinate with team for accurate reportingSupport sales growth through data insightsRequirements:Minimum 2 years experience in garments industryGood knowledge of ExcelComfortable for field travel across JharkhandBasic sales knowledge and client handling skillsGood communication skillsImmediate joiner preferred

Banking Officer - Axis BankCompany: Axis BankDesignation: Banking Officer / OfficerDepartment: Branch Banking / Retail BankingKey Responsibilities:Handle customers visiting the branch.Open and maintain savings/current accounts.Assist customers with banking products and services.Handle KYC and account-related documentation.Generate leads for CASA, loans, credit cards, insurance and other banking products.Cross-sell suitable banking products.Resolve customer queries and provide service support.Maintain daily reports and branch records.Achieve assigned business and sales targets where applicable.Follow bank policies, KYC requirements and compliance procedures.Eligibility:Graduate in any discipline.Freshers can be eligible for certain entry-level Axis Bank programs.Good communication and customer-handling skills.Basic computer knowledge.For field-sales-oriented positions, a two-wheeler and valid driving licence may be required. Axis Bank's current Sales Academy, for example, requires these for its Officer-Sales-I pathway.Skills Required:Communication skillsCustomer serviceSales & negotiationBasic banking knowledgeMS Office/computer skillsTarget orientationLocal-area knowledgeCareer Growth:Banking Officer Senior Officer Assistant Manager Deputy Manager Branch/Relationship Manager, depending on the role and performance.

We are looking for a motivated Field Sales Executive to join our team in Havelock, Port Blair. This role is perfect for individuals eager to start their sales career, as we welcome candidates with 0 to 2 years of experience. In this position, you will be responsible for promoting our products and services directly to customers in the field. Your primary duties will include identifying potential clients, building strong relationships, and closing sales. You will also need to conduct market research to understand customer needs and competition, ensuring that you can effectively communicate the benefits of our offerings.Key responsibilities include:1. **Customer Engagement**: You will actively reach out to potential customers, engaging them in discussions about our products and services to generate interest.2. **Sales Presentations**: Conduct presentations to showcase our offerings clearly and effectively, addressing customer questions and concerns.3. **Relationship Management**: Build and maintain strong relationships with customers to encourage repeat business and referrals.4. **Market Analysis**: Analyze market trends and competitor activities to identify opportunities for new sales and adjust your strategies accordingly.To succeed in this role, you must have excellent communication skills, a passion for sales, and the ability to work independently. A proactive attitude and a willingness to learn are essential. You should also be comfortable working in a fast-paced environment and have good problem-solving skills. A minimum of a 12th-grade education is required.To Apply / Contact Us: 7872966966

We are looking for an Airport Ticketing Executive in Ranchi, India, to provide excellent customer service at the airport by assisting passengers with their ticketing needs. This role is ideal for individuals with a passion for travel and a desire to work in a dynamic environment. Key Responsibilities:- **Ticket Sales:** Assist passengers in purchasing tickets, explaining flight options, prices, and any special offers. You will ensure accurate booking and processing of tickets.- **Customer Assistance:** Provide support to passengers at the ticket counter, helping with check-in processes, cancellations, and changes to existing bookings. Your goal will be to ensure a smooth travel experience for all customers.- **Problem-Solving:** Address any issues that arise, such as overbookings or flight changes. You will communicate effectively with airline staff to find quick solutions for passengers.- **Customer Relationship Management:** Build rapport with travelers, providing personalized service to enhance their experience. Your focus will be on making each interaction positive.Required Skills and Expectations:Candidates should possess excellent communication skills and a friendly demeanor. Attention to detail is crucial to ensure accuracy in ticket bookings. A good understanding of basic computer applications is necessary to manage bookings effectively. While prior experience is not mandatory, a positive attitude and willingness to learn are essential.

We are seeking a dedicated Airport Ticketing Executive to join our team in Kota, India. This position is ideal for individuals with a passion for travel and customer service, offering a chance to work in the dynamic airport environment. Key Responsibilities include:- **Ticket Booking and Reservations:** Assist customers in booking flight tickets, ensuring they receive the best options for their travel needs.- **Customer Service:** Provide excellent support to passengers, answering inquiries about flights, fares, and travel policies with a friendly approach.- **Billing and Payments:** Handle ticketing payments accurately, processing transactions and issuing tickets promptly to ensure customer satisfaction.- **Problem-Solving:** Address any issues or changes related to bookings, such as cancellations or rescheduling, by liaising with airlines and passengers.- **Documentation Management:** Maintain accurate records of all ticketing activities and customer interactions to ensure compliance and improve services.Required skills and expectations include:- Candidates should have completed at least their 12th grade and possess good communication skills in English and Hindi.- A keen attention to detail is essential to manage bookings effectively and minimize errors.- Customer-oriented individuals who enjoy interacting with diverse people will thrive in this role.- Individuals with 0 to 5 years of experience in ticketing or customer service are encouraged to apply.- Strong organizational skills and the ability to work in a fast-paced environment will be highly beneficial.

We are seeking an enthusiastic Airport Ticketing Executive to join our team in Mumbai. This role is ideal for individuals who are passionate about travel and customer service, with 0 to 5 years of experience.Key Responsibilities:- **Ticketing Services**: Provide ticketing services for various airlines and ensure accurate bookings while adhering to airline policies and procedures.- **Customer Assistance**: Assist passengers with inquiries, changes, and cancellations, ensuring a pleasant experience through effective communication and problem-solving skills.- **Check-in Support**: Help travelers during the check-in process, ensuring all procedures are followed to facilitate a smooth boarding experience.- **Documentation Handling**: Manage necessary travel documents and ensure all information is accurately recorded in the system, including passenger details and travel itineraries.- **Collaboration**: Work closely with airline representatives, travel agents, and other airport personnel to resolve issues and improve service delivery.Required Skills and Expectations:Candidates should possess a minimum educational qualification of 12th pass and be willing to work full-time in an office environment. Strong communication skills in English and other languages are essential. Candidates should be detail-oriented, able to manage multiple tasks effectively, and demonstrate a positive attitude toward customer service. A basic understanding of ticketing software and procedures will be an advantage, though training will be provided. Being proactive, approachable, and well-organized will greatly contribute to success in this role.

We are looking for an experienced male Sales Manager to lead our sales team in Choolai. This full-time position requires an individual with 5 to 7 years of relevant experience.**Key Responsibilities:**- **Manage Sales Team:** Lead and motivate the sales team to reach their targets. You will support your team members and help them grow and succeed.- **Develop Sales Strategies:** Create effective sales strategies that align with company goals. This involves analyzing market trends and identifying opportunities for growth.- **Client Relationship Management:** Build and maintain strong relationships with key clients. Ensuring customer satisfaction is crucial for long-term success and loyalty.- **Performance Tracking:** Monitor team performance and sales metrics. You will evaluate sales results and adjust strategies as needed to improve performance.- **Training and Development:** Conduct training sessions for the sales team. This helps improve their skills and keeps them updated with new sales techniques and product knowledge.**Required Skills and Expectations:**- Proven experience in a sales management role, demonstrating a strong track record of achieving sales targets.- Excellent communication and interpersonal skills to effectively interact with clients and team members.- Strong analytical skills to assess sales data and market trends for informed decision-making.- Leadership abilities to inspire and guide a sales team, fostering a positive and productive work environment.- Ability to work in a fast-paced environment and adapt to changing situations while maintaining focus on the overall goals.

Drive sales growth for premium architectural and furniture hardware products. Develop and execute sales plans to achieve monthly and annual targets. Lead and manage showroom, field sales, and key account teams. Build relationships with dealers, distributors, architects, interior designers, contractors, builders, and developers. Identify new business opportunities and strategic partnerships. Monitor sales performance and ensure target achievement. Conduct market research and competitor analysis. Handle major customer negotiations and project discussions. Coordinate with procurement and operations for timely product availability. Prepare sales reports, forecasts, and MIS for management. Ensure excellent customer service and after-sales support.

We are seeking a motivated and friendly Customer Care Executive to join our team in Noida Sector 62. This entry-level position is ideal for recent graduates looking to kickstart their career while providing excellent service to our customers.Key Responsibilities:- **Customer Support**: Provide prompt and effective assistance to customers via phone, email, or chat. You will address inquiries, resolve issues, and ensure customer satisfaction.- **Product Knowledge**: Become well-versed in our products and services. This will help you to confidently answer questions and provide accurate information to customers.- **Documentation**: Maintain clear and organized records of customer interactions. This includes noting issues, feedback, and solutions provided to improve future customer experiences.- **Team Collaboration**: Work closely with team members and other departments to ensure that customer issues are resolved efficiently. You will be a vital part of a team dedicated to enhancing customer experiences.Required Skills and Expectations:Candidates should have excellent verbal and written communication skills. A friendly and approachable demeanor is necessary to create a positive customer experience. Candidates should demonstrate strong problem-solving skills and the ability to stay calm under pressure. Basic computer skills and familiarity with customer service software are essential. A proactive attitude and a willingness to learn are highly valued, as this role provides an opportunity for growth in the customer service field.

Banking Officer - Axis BankCompany: Axis BankDesignation: Banking Officer / OfficerDepartment: Branch Banking / Retail BankingKey Responsibilities:Handle customers visiting the branch.Open and maintain savings/current accounts.Assist customers with banking products and services.Handle KYC and account-related documentation.Generate leads for CASA, loans, credit cards, insurance and other banking products.Cross-sell suitable banking products.Resolve customer queries and provide service support.Maintain daily reports and branch records.Achieve assigned business and sales targets where applicable.Follow bank policies, KYC requirements and compliance procedures.Eligibility:Graduate in any discipline.Freshers can be eligible for certain entry-level Axis Bank programs.Good communication and customer-handling skills.Basic computer knowledge.For field-sales-oriented positions, a two-wheeler and valid driving licence may be required. Axis Bank's current Sales Academy, for example, requires these for its Officer-Sales-I pathway.Skills Required:Communication skillsCustomer serviceSales & negotiationBasic banking knowledgeMS Office/computer skillsTarget orientationLocal-area knowledgeCareer Growth:Banking Officer Senior Officer Assistant Manager Deputy Manager Branch/Relationship Manager, depending on the role and performance.

Banking Officer - Axis BankCompany: Axis BankDesignation: Banking Officer / OfficerDepartment: Branch Banking / Retail BankingKey Responsibilities:Handle customers visiting the branch.Open and maintain savings/current accounts.Assist customers with banking products and services.Handle KYC and account-related documentation.Generate leads for CASA, loans, credit cards, insurance and other banking products.Cross-sell suitable banking products.Resolve customer queries and provide service support.Maintain daily reports and branch records.Achieve assigned business and sales targets where applicable.Follow bank policies, KYC requirements and compliance procedures.Eligibility:Graduate in any discipline.Freshers can be eligible for certain entry-level Axis Bank programs.Good communication and customer-handling skills.Basic computer knowledge.For field-sales-oriented positions, a two-wheeler and valid driving licence may be required. Axis Bank's current Sales Academy, for example, requires these for its Officer-Sales-I pathway.Skills Required:Communication skillsCustomer serviceSales & negotiationBasic banking knowledgeMS Office/computer skillsTarget orientationLocal-area knowledgeCareer Growth:Banking Officer Senior Officer Assistant Manager Deputy Manager Branch/Relationship Manager, depending on the role and performance.

Banking Officer - Axis BankCompany: Axis BankDesignation: Banking Officer / OfficerDepartment: Branch Banking / Retail BankingKey Responsibilities:Handle customers visiting the branch.Open and maintain savings/current accounts.Assist customers with banking products and services.Handle KYC and account-related documentation.Generate leads for CASA, loans, credit cards, insurance and other banking products.Cross-sell suitable banking products.Resolve customer queries and provide service support.Maintain daily reports and branch records.Achieve assigned business and sales targets where applicable.Follow bank policies, KYC requirements and compliance procedures.Eligibility:Graduate in any discipline.Freshers can be eligible for certain entry-level Axis Bank programs.Good communication and customer-handling skills.Basic computer knowledge.For field-sales-oriented positions, a two-wheeler and valid driving licence may be required. Axis Bank's current Sales Academy, for example, requires these for its Officer-Sales-I pathway.Skills Required:Communication skillsCustomer serviceSales & negotiationBasic banking knowledgeMS Office/computer skillsTarget orientationLocal-area knowledgeCareer Growth:Banking Officer