Customer Relationship Manager Jobs

URGENT HIRING CRM Position: CRM (Customer Relationship Management) Location: IMT Faridabad Experience: 5+ Years Salary: 25,000 - 30,000 per month Key Requirements: Strong customer relationship & communication skills Experience in CRM/customer handling Good coordination and follow-up skills Ability to manage customer queries and resolve issues Strong documentation & reporting skills Interested candidates can share their CV for immediate consideration.Email - srservices2510@gmail.comContact - 8851627720

Key ResponsibilitiesGuest RelationsWelcome guests warmly and ensure a positive first impression.Assist guests with inquiries, requests, and service-related concerns.Build and maintain strong relationships with guests to enhance their experience.Handle guest complaints professionally and ensure timely resolution.Conduct guest follow-ups to gather feedback and improve service quality.Maintain accurate guest records and preferences in the system.Front Office & CoordinationManage reception and visitor handling activities.Coordinate guest appointments, bookings, and reservations.Liaise with internal departments to ensure seamless guest services.Provide information regarding services, facilities, programs, and events.Ensure guests receive prompt and courteous assistance at all times.Administrative SupportPrepare guest reports, feedback records, and service documentation.Maintain databases, registers, and daily operational records.Assist in organizing events, meetings, and guest engagement activities.Support management with administrative and coordination tasks.

Key Responsibilities: 1. Build and maintain long-term relationships with existing and prospective clients.2. Understand clients' financial goals and suggest suitable investment solutions.3. Promote financial products such as Mutual Funds, SIPs, Bonds and other investment opportunities.4. Generate new business through client acquisition, referrals and networking.5. Follow up with clients regularly and provide portfolio-related service support.6. Assist clients with investment onboarding, documentation and account-related queries.7. Achieve business development and revenue targets.8. Stay updated on financial markets, investment products and industry developments.

We are looking for a Corporate Relations Executive to build and maintain strong relationships with companies and hiring partners. The role involves connecting with organizations to identify job openings and creating employment opportunities for our students.Key Responsibilities:Build and maintain relationships with companies and corporate hiring partners.Contact companies regularly to understand their current and upcoming hiring requirements.Identify and generate relevant job openings for students and candidates.Coordinate with HR teams and recruiters regarding vacancies and recruitment requirements.Share suitable candidate profiles with companies based on their requirements.Coordinate interviews, recruitment drives, and other hiring activities.Maintain regular communication and follow-ups with corporate clients.Develop new corporate connections and expand the institute's hiring network.Maintain records of companies, job openings, and recruitment activities.Coordinate internally with the placement team to ensure smooth candidate-company communication.Requirements:Good communication and interpersonal skills.Confident in speaking with HRs, recruiters, and corporate representatives.Strong follow-up and relationship-building skills.Basic knowledge of recruitment and hiring processes.Ability to communicate professionally through calls, emails, and WhatsApp.Freshers with good communication skills can also apply.Preferred Experience:0-2 years in Corporate Relations, Business Development, Recruitment, Client Relations, Placement, or a similar role.Key Objective:To develop strong corporate relationships and consistently bring relevant job opportunities and hiring requirements for the institute's students.

* Identify and develop new *B2B sales opportunities* through field visits, cold calling, references, networking, and lead generation.* Visit *corporate offices, companies, architects, interior designers, dealers, institutions, and commercial projects* to generate business.* Understand customer requirements and recommend suitable ergonomic seating and workplace solutions.* Conduct product presentations and demonstrations at customer locations.* Develop and maintain strong relationships with existing and prospective clients.* Generate quotations, follow up on inquiries, and convert leads into orders.* Coordinate with the showroom, sales, production, service, and dispatch teams to ensure smooth order execution.* Maintain regular follow-ups with prospects and existing customers.* Track sales activities, customer interactions, leads, and opportunities through CRM/lead management systems.* Achieve monthly and quarterly sales targets.* Monitor market trends, competitor activities, pricing, and customer requirements.* Participate in exhibitions, corporate meetings, dealer visits, and other business-development activities.* Ensure timely collection and follow-up for outstanding payments wherever required.

We are looking for a motivated and experienced Sales Manager to join our team in Patna. The ideal candidate will have 2 to 5 years of sales experience and a strong passion for driving results.nnKey Responsibilities:nn- Develop Sales Strategies: Create effective sales strategies to target new clients and retain existing customers.n- Lead the Sales Team: Manage and guide the sales team, providing support and training to achieve sales targets.n- Build Customer Relationships: Establish strong relationships with clients to understand their needs and provide tailored solutions.n- Monitor Sales Performance: Track sales metrics and analyze data to improve sales processes and strategies.n- Report Results: Prepare regular reports on sales performance to share with upper management.nnRequired Skills and Expectations:nnCandidates must have excellent communication skills to interact effectively with clients and team members. Strong leadership abilities are vital to motivate the sales team and drive them toward achieving goals. A good understanding of sales principles and customer service is essential for building and maintaining client relationships. The candidate should be adaptable, able to work in a fast-paced environment, and ready to meet challenges head-on. This full-time position requires the ability to work from the office, focusing on developing sales opportunities and maximizing revenue. Male candidates are encouraged to apply.

We are seeking an experienced and motivated Sales Officer to join our team in Naranpura, Ahmedabad. The ideal candidate will have a solid background in B2B Sales, with a focus on driving business development and achieving sales targets.In this role, you will generate new business opportunities and manage existing client relationships. You will be responsible for handling the complete B2B sales cycle, from initial outreach to closing deals. Building strong customer relationships is essential, as it will help ensure client retention and satisfaction.Key responsibilities include actively identifying potential clients, presenting our products and services effectively, and providing exceptional customer support throughout the sales process. Moreover, you will need to document sales activities and maintain accurate records of interactions with clients.The ideal candidate will have good communication and interpersonal skills, allowing them to engage effectively with diverse clients. Strong organizational skills and the ability to meet deadlines are crucial. A valid driving licence is required for field visits, and candidates must possess a reliable vehicle for travel.This is a full-time office-based position, allowing you to collaborate closely with our sales team. Candidates with 2 to 6 years of experience in a similar role are encouraged to apply. A minimum educational qualification of a 12th pass is necessary.

Job Summary We are seeking a dynamic and results-oriented Resident Sales Engineer to join us in the Pune region. The successful candidate will be responsible for promoting and selling our products and services, and ensuring customer satisfaction. The role requires a sales acumen expertise to effectively address customer needs and drive business growth. Key Responsibilities Sales Activities: Identify and pursue new business opportunities for Welding Equipments, Accessories and Spares within the Pune region. Conduct Presentations and Demonstration as necessary. Develop and execute strategic sales plans to meet revenue targets and expand the customer base. This requires extensive field travelling in Pune and surrounding region. Customer Relationship Management: Build and maintain strong relationships with existing and potential customers. Understand their needs, provide tailored welding solutions, and ensure high levels of customer satisfaction. Market Analysis: Conduct market research to identify trends, competitors, and opportunities. Provide insights and recommendations to improve sales strategies and product offerings. Reporting: Prepare and submit regular sales reports, forecasts, and performance metrics to the General Manager at head office. Compliance: Ensure adherence to company policies, industry regulations, and safety standards during all sales and service activities. Qualifications Educational Background: Bachelor's degree OR Diploma in any field. Acumen of Sales and Marketing Activities Experience: Minimum of 2 years of experience in sales preferably (industrial sales). Industry Knowledge: Have a fair understanding of geography of the region and identify potential customer. Technical Skills: Strong technical knowledge of industrial products and services. Proficiency in using CRM software and sales tools. Communication Skills: Excellent verbal and written communication skills in English, Hindi and Marathi. Ability to convey technical information clearly and persuasively. Customer Focus: Demonstrated ability to understand customer needs and provide effective solutions. Strong interpersonal skills and a customer-centric approach. Self-Motivation: Highly motivated and driven to achieve sales targets. Ability to work independently and as part of a team. Travel: Willingness to travel within the Pune and nearby regions to meet customers and attend industry events. Benefits Competitive salary and performance-based incentives. Professional development and training opportunities. Company-provided transportation or travel allowance. Supportive and collaborative work environment.

Job Overview: We are looking for a detail-oriented Loan Operations Executive / Associate with 6 months to 1 year of experience in banking or an NBFC. In this role, you will manage initial loan file intake, conduct KYC and document verifications, compute basic financial eligibility, and coordinate with bankers and field investigation to ensure swift turnaround times for disbursement.Key Responsibilities:Application Screening & Intake: Scrutinize incoming loan files (Personal, Home, Auto, or Business loans) to verify document completeness, mandate forms, and applicant signatures.KYC & Document Verification: Verify identity, address, and legal property/business documents strictly against RBI/regulatory guidelines and internal bank compliance policies.Income & Credit Assessment: Conduct preliminary financial evaluations by reviewing 3-6 months of bank statements, payslips, and ITRs.Credit Bureau Screening: Pull and interpret credit bureau reports (CIBIL, Experian, Equifax) to identify adverse repayment trends, defaults, or high credit utilization.Third-Party Coordination: Initiate and monitor external Field Investigation (FI), Residence Verification (RVR), and legal/technical property valuation checks.Customer & Sales Team Liaison: Follow up with Bankers, DSAs (Direct Selling Agents), and applicants to resolve pending documentation queries and speed up file clearance.

As a Relationship Manager, you will play a vital role in maintaining and enhancing client relationships. This position is based in Mumbai and requires a full-time commitment from individuals with 1 to 7 years of experience.Key Responsibilities include engaging with clients to understand their needs, providing tailored solutions, and ensuring high satisfaction levels. You will also be responsible for actively promoting products and services, which may involve some travel to meet clients. Building and managing strong relationships is essential to your success in this role.To qualify, candidates must be graduates from any stream, with a minimum of 6 months experience in sales. Experience in the Banking, Financial Services, and Insurance (BFSI) sector will be beneficial. Strong communication skills are necessary to effectively convey information and facilitate discussions with clients.Expectations for this role include a willingness to travel as needed and the capability to engage with clients both in-person and over the phone. A laptop or mobile device will be provided to assist you in your duties. Applicants should also possess the ability to complete necessary documentation and maintain records accurately.This is a work-from-office position, providing ample opportunities for in-person collaboration and team engagement. If you are passionate about building relationships and have a keen interest in sales, we welcome you to apply for this dynamic role.

We are seeking an enthusiastic Sales Manager to join our team in Panchkula, Haryana. This full-time position is ideal for individuals with a passion for sales and a drive to succeed, regardless of their level of experience.Key Responsibilities:- Develop and implement effective sales strategies to increase revenue and meet targets. This includes identifying market opportunities and potential clients.- Establish and maintain strong relationships with clients. Building a rapport with clients will be crucial for ensuring long-term partnerships.- Oversee the sales team, providing training and support as needed. This will help in achieving team performance and professional growth.- Analyze market trends and competitor activities to make informed decisions. Staying updated on industry trends will aid in adapting strategies effectively.- Prepare and present regular sales reports to senior management. Reporting on progress and challenges will help in aligning the sales strategy with overall business goals.Required Skills and Expectations:Candidates should have a graduate degree and possess strong communication and interpersonal skills. A collaborative attitude is essential as the Sales Manager will work closely with team members and clients. The ability to analyze data and market trends is important for making strategic decisions. We are looking for someone who is adaptable, goal-oriented, and eager to learn in a fast-paced environment. Whether you are a fresh graduate or have up to 6 years of experience, your enthusiasm and drive will be key to your success in this role..

Position: CRMDepartment: Sales & MarketingLocation: Sipcot (Siruseri)Experience- 8+yearsSalary: 9-12 LPAKey Responsibilities:Manage customer relationship activities post-sales.Handle customer queries, complaints and requests.Coordinate with Sales, Accounts, Legal, Projects and Facility teams.Handle documentation, agreement processing, collections and possession formalities.Maintain regular communication with customers regarding payments, project updates and possession.Maintain customer database and CRM records.Prepare MIS reports and handle customer escalations.Required Skills:Strong communication and interpersonal skills.Good coordination and problem-solving abilities.Proficiency in MS Office, Excel and CRM software.Strong customer-handling and follow-up skills.Should be fluent in English & Tamil.

We are seeking a dedicated and organized female Floor Manager to oversee daily operations in our Malad West office. This full-time position is ideal for candidates with 0 to 2 years of experience and a diploma qualification. nnKey Responsibilities:nn1. Supervision of Staff: Coordinate and manage team activities, ensuring each member understands their tasks and responsibilities to achieve smooth operations.nn2. Customer Service Management: Handle customer inquiries and feedback effectively, ensuring a high level of satisfaction by addressing issues promptly and professionally.nn3. Inventory Oversight: Monitor stock levels, conduct regular inventory checks, and coordinate with suppliers to ensure timely replenishment of supplies.nn4. Training and Development: Assist in training new staff members, providing guidance on company policies and procedures to enhance their performance.nn5. Reporting and Analysis: Prepare daily reports on operations and submit them to senior management, identifying any challenges and suggesting improvements.nnRequired skills and expectations include a diploma in a relevant field, strong communication skills, and excellent organizational abilities. The ideal candidate should be able to work in a fast-paced environment, demonstrate leadership qualities, and possess problem-solving skills. Attention to detail and a commitment to delivering quality service are also essential for success in this role.

Job Title : Sales ManangerExperience : 5 years and 2 years in managerial roleLocation : Meera Road, MumbaiRole & ResponsibilitiesHandle B2B sales of valves, fittings, flanges, pipes, tubes and related products.Generate new clients and business enquiries in domestic & international markets.Prepare quotations, negotiate prices and convert enquiries into orders.Maintain client relationships and regular follow-ups.Understand technical requirements and coordinate with internal teams.Achieve sales targets and maintain sales reports.Qualification & Skills :Graduate in any discipline.Industrial/technical sales experience.Knowledge of valves, fittings, pipes and engineering products.Good communication, negotiation and follow-up skills.Client handling and business development skills.Willingness to travel.

As a Sales Officer, you will focus on building strong relationships with customers and identifying new opportunities in the field. This full-time position requires you to engage with clients directly, fostering connections that lead to successful onboarding.Key Responsibilities:- Develop and maintain relationships with customers to understand their needs and provide tailored solutions. This will involve regular field visits to explore new client opportunities.- Conduct onboarding processes for new customers, ensuring a smooth transition and providing necessary support to enhance customer satisfaction.- Engage in fieldwork, which may involve traveling to various locations to meet potential clients, promoting products and services in person.Required Skills and Expectations:To excel in this role, candidates must demonstrate self-motivation and a proactive approach to exploring customer opportunities. Strong communication skills are essential for effectively engaging with clients and expressing the benefits of our offerings. You should have a valid driving license and be comfortable with fieldwork, which may require the use of a personal vehicle. Proficiency in using a mobile device to manage tasks and communicate with customers is necessary, along with basic documentation skills to handle client records and reports. A minimum education requirement is 12th pass, and prior experience is not mandatory but can be an advantage. This position is based in Bhagalpur, India, and involves working from the office in line with company protocols.

* Handle and maintain strong relationships with clients and business partners.* Communicate with clients and partners regularly to understand their requirements.* Conduct regular follow-ups with clients, partners, and leads.* Travel for client/partner meetings, business visits, and field work as required.* Arrange and attend face-to-face meetings with partners and clients.* Communicate directly with students, understand their queries, and provide appropriate guidance.* Coordinate between students, partners, clients, and the internal team.* Develop new partner/client relationships and maintain existing ones.* Follow up on leads and ensure timely completion of pending requirements.* Maintain records of meetings, visits, follow-ups, and business activities.* Submit regular updates and reports to the management regarding visits, meetings, follow-ups, and progress.Office work

As a Customer Relationship Officer, you will play a vital role in ensuring customer satisfaction and maintaining strong relationships with clients. You will work from our office in Hazaribagh and interact with customers to assist them with their needs.Key Responsibilities:- Responding to Customer Inquiries: You will handle questions and concerns from customers through phone calls, emails, or in-person visits, ensuring they receive timely and accurate information.- Building Customer Relationships: Your focus will be on creating and maintaining positive relationships with customers, so they feel valued, understood, and appreciated.- Handling Complaints: You will address and resolve any issues or complaints that customers may have, striving to turn negative experiences into positive ones.- Providing Product Information: You will inform customers about our products and services, helping them make informed decisions and enhancing their overall experience.- Recording Customer Interactions: You will keep detailed records of customer interactions and transactions to improve service and communication in the future.Required Skills and Expectations:- Strong communication skills are essential, as you will be interacting with customers daily.- A friendly and approachable personality is important for building rapport and trust with clients.- Basic computer skills are necessary for handling records and digital communication.- You should be a team player, willing to collaborate with colleagues to achieve common goals.- Attention to detail is crucial to ensure accurate information is provided to customers. This role is ideal for individuals who are eager to learn and develop their customer service skills.

1. International Business Development & New Customer Acquisition2. Customer Ownership & RelationshipManagement3. Technical Quotation, Bids & TenderOwnership4. Commercial Negotiation & Order Closure5. Ownership of the Export Execution Desk6. Export Payment Realisation & CommercialRisk7. Internal Coordination & Cross-FunctionalExecution8. Vendor & Sourcing Development9. MIS, Reporting & Review DisciplineB.E. / B.Tech in Mechanical Engineering.5-10 years of experience in exports or international business within an engineering, manufacturing, capital goods, or industrial components company.Demonstrated experience of visiting international customers in person - at their plants, offices, or at trade exhibitions - within the last three years.A verifiable track record of converting prospects into customers. The candidate must be able to name at least two accounts he personally developed from first contact to repeat order, and describe how.Preferred Exposure to cement, mining, power, steel, bulk material handling, or wear parts industries. Experience of tendering to large industrial or multinational buyers. Experience of supervising or mentoring a junior team member. Familiarity with Volza, LinkedIn Sales Navigator, and export data platforms. Strong Excel and MIS capability.

Demonstrated experience of visiting international customers in person - at their plants, offices, or at trade exhibitions - within the last three years.Working knowledge of export documentation, Incoterms, logistics, and banking processes - sufficient to review and challenge, even though execution sits with the Executive.Strong written and spoken English; able to write a professional commercial email without supervision.Willingness and ability to travel internationally at short notice. Overseas travel with the COO is expected from approximately the fourth month5-10 years of experience in exports or international business within an engineering, manufacturing, capital goods, or industrial components company.Need B.E. / B.Tech in Mechanical EngineeringInternal Coordination & Cross-Functional Execution

Key ResponsibilitiesOn-Ground Prospecting & Lead Generation: Travel across assigned local territories to meet potential clients, retailers, dealers, or corporate prospects face-to-face.Client Presentations & Demonstrations: Conduct direct product or service presentations, deliver pitching proposals, and highlight product benefits tailored to customer needs.Relationship & Network Management: Build and maintain strong relationships with local business owners, retailers, or corporate decision-makers to secure repeat business.Negotiation & Closing: Handle objections on the spot, prepare quotes, negotiate commercial terms, and finalize sales contracts.Market Mapping & Competitor Tracking: Identify untapped areas within the assigned territory, gather competitive intelligence (pricing, offers, demand), and report market trends.Collections & Documentation: Ensure timely collection of payments, invoices, and completion of client onboarding paperwork where applicable.Reporting: Maintain daily visit logs, route plans, client updates, and pipeline status using a Mobile CRM app or daily reporting sheets.

Key ResponsibilitiesDevelop and maintain strong relationships with existing and potential clients.Understand customer requirements and recommend suitable products or services.Manage client accounts and ensure high levels of customer satisfaction.Act as the primary point of contact for client inquiries, concerns, and service requests.Identify opportunities for cross-selling and upselling products and services.Achieve assigned sales, revenue, and customer retention targets.Coordinate with internal departments to resolve customer issues promptly.Monitor market trends and competitor activities to identify business opportunities.Prepare client reports, business reviews, and account performance updates.Ensure compliance with company policies, procedures, and regulatory requirements.

Key ResponsibilitiesDevelop and implement sales strategies to achieve revenue and profitability goals.Lead, mentor, and motivate the sales team to achieve individual and team targets.Identify and develop new business opportunities, markets, and customer segments.Build and maintain strong relationships with key customers and business partners.Monitor sales performance and prepare periodic sales forecasts and reports.Conduct regular market research to identify industry trends and competitor activities.Collaborate with marketing, operations, and other departments to support business objectives.Manage the sales pipeline and ensure effective lead conversion.Negotiate contracts, pricing, and commercial agreements with customers.Ensure customer satisfaction and resolve escalated customer concerns.Monitor and control sales budgets and expenses.

Job Title : Customer care executiveLocation : Ludhiana Punjab Experience: 0 to 1 year Roles & Responsibilities : 1 Handle customers queries through phone email,chat or in- person support 2 providing product and service information 3 understand customer need and close sales 4 update customer information in the database 5 Address customer complaints and maintain records 6 coordinating with other departments 7 processing orders and requests Qualifications and skills : 1 Graduation preferred2 Good communication skill 3 Bengali language must needed 4 Basic knowledge of computer 5 Problem solving abilities 6 Customer -focused attitude

Job title : Field sales executive Location : Ludhiana Punjab Experience : 0 to 1 year Roles & Responsibilities :1 Conduct regular field inspections as required2 Achieve daily, weekly, and monthly sales targets 3 Identify and develop new opportunities for sales 5 Build and maintain strong relationship with clients and dealers 6 Perform regular market follow-ups and competitor analysis7 Ensure timely reporting of field activities and sales performanceQualifications & skills 1 Bachelors degree in Marketing, and business 2 Must own a two-wheeler and have a valid driving licence 3 Strong verbal communication and interpersonal skills4 Good time management and organizational abilities5 Self-motivated and target-driven mindset

Job Title: Regional Sales ManagerLocation: Ahmedabad, GujaratExperience: 1015 years (FMCG industry)Role & ResponsibilitiesOwn and drive overall sales, distribution, and revenue growth for the assigned zone.Develop and execute zonal sales strategies and annual operating plans in line with business objectives.Lead, mentor, and manage Area Sales Managers to ensure consistent target achievement across territories.Strengthen and expand the distributor and channel partner network to enhance market reach and penetration.Review and manage primary and secondary sales, inventory levels, credit control, and distributor profitability.Track market trends, competitor activities, pricing, and promotions; recommend corrective and growth-oriented actions.Ensure effective execution of trade marketing initiatives, visibility programs, and brand activations.Drive sales capability building through coaching, training, and performance management of teams.Monitor and control zonal budgets, schemes, and promotional spends for optimal ROI.Conduct regular market visits and business reviews to track execution and resolve on-ground challenges.Prepare and present MIS, sales forecasts, and performance reports to senior management.Ensure adherence to company policies, processes, and governance standards.Qualifications & SkillsBachelors degree in Business Administration, Marketing, or a related discipline.Strong experience in FMCG sales, channel management, and handling multi-state operations.Proven leadership capability to manage large, geographically dispersed teams.Excellent strategic thinking, negotiation, and stakeholder management skills.Strong analytical and financial acumen with proficiency in MS Excel and reporting tools.High ownership mindset with a result-oriented and execution-driven approach.Willingness to travel extensively across the assigned zone.

Position Overview We are seeking a dynamic and enthusiastic Business Development Executive to join our team for field sales of industrial chemicals and lubricants across Maharashtra. The ideal candidate will have a passion for sales, an understanding of industrial applications, and a proven track record in industrial sales. Key Responsibilities Identify and target potential clients in the industrial sector for industrial maintenance chemicals and lubricants. Develop and maintain relationships with existing clients, ensuring high levels of client satisfaction. Prepare and deliver presentations, demonstration to clients, highlighting the benefits and applications of our products. Negotiate sales contracts and close deals to meet and exceed sales targets. Provide technical support and advice to clients regarding the use of our products in their applications. Prepare regular reports on sales activities, market trends, and client feedback. Travel extensively across Maharashtra to meet clients and conduct sales activities. Requirements Bachelors degree in any stream. Minimum of 1-2 years of experience in industrial sales, preferably in lubricants. Acumen of Sales and Marketing Activities Strong understanding of industrial applications and the ability to provide technical advice. Excellent communication and interpersonal skills. Strong negotiation and closing skills. Ability to travel extensively across Maharashtra. Self-motivated, with a dedication and zeal for sales. Incentives Attractive incentive structure based on sales performance. Opportunities for career growth and development within the company. Comprehensive training and support provided.

SME Relationship Manager Company: Talent Zone ConsultantJob Title: Senior SME Relationship Manager / SME Lending Relationship ManagerExperience: 8-10 YearsLocation: Bangalore / Mysore / ChennaiEmployment Type: Full-timeJob SummaryTalent Zone Consultant is looking for an experienced SME Relationship Manager with 8-10 years of experience in SME lending, business banking, NBFC, FinTech or financial services.The ideal candidate will be responsible for SME customer acquisition, credit assessment, loan sourcing, portfolio management and revenue growth. The role requires strong knowledge of working capital, business loans, term loans and secured/unsecured SME lending, along with the ability to build long-term relationships with SME clients.Current SME banking roles in Bangalore emphasize acquiring, growing and retaining profitable SME portfolios, structuring appropriate credit facilities and managing portfolio returns.Key ResponsibilitiesAcquire new SME/MSME customers through direct sourcing, referrals, channels and market outreach.Develop and maintain strong relationships with SME business owners, promoters and key decision-makers.Manage the complete lending lifecycle from lead generation to sanction and disbursement.Understand customer business models, financial requirements and working-capital needs.Conduct preliminary credit assessment and financial analysis of SME borrowers.Analyse financial statements, cash flows, banking transactions and repayment capacity.Prepare and coordinate credit proposals and loan documentation with Credit and Risk teams.Handle Working Capital Loans, Term Loans, Business Loans, LAP and other SME lending products.Coordinate with Credit, Operations, Legal, Risk and Collections teams for timely processing and disbursement.Manage and grow an existing SME lending portfolio while maintaining portfolio quality.Track customer repayment behaviour, exposure, delinquency and credit risk.Identify cross-sell and up-sell opportunities across lending, payments, cash management and other financial products.Achieve monthly/quarterly acquisition, disbursement, revenue and portfolio growth targets.Build relationships with DSAs, channel partners, brokers and referral networks.Monitor market trends, competitor offerings and emerging SME financing opportunities.Ensure compliance with internal policies, KYC requirements, credit guidelines and applicable regulations.Required SkillsCore Skills:SME Lending, MSME Lending, Business Banking, Credit Assessment, Credit Analysis, Loan Processing, Loan Origination, Customer Acquisition, Portfolio Management, Relationship Management, Business Development, Financial Analysis, Financial Statement Analysis, Working Capital Loans, Term Loans, Business Loans, LAP, Secured Lending, Unsecured Lending, Credit Appraisal, Credit Underwriting, Risk Assessment, Portfolio Growth, Revenue Growth, Cross Selling, Upselling, Channel Management, DSA ManagementAnalytical / Technology Skills:Financial Modelling, Credit Risk Analysis, Banking Analysis, Cash Flow Analysis, MS Excel, CRM, MIS Reporting, Portfolio Analytics, Business AnalyticsSoft Skills:Client Relationship Management, Stakeholder Management, Negotiation Skills, Communication Skills, Presentation Skills, Business Acumen, Market Development, Problem Solving, Target OrientationCandidate Profile8-10 years of experience in SME/MSME lending, business banking, NBFC, FinTech or financial services.Strong track record in SME customer acquisition and portfolio management.Hands-on experience in credit assessment and loan processing.Good understanding of financial statements, cash flow and borrower creditworthiness.Experience handling working capital and term lending products is preferred.Candidates with experience managing high-value SME portfolios will be preferred.Strong ability to acquire new customers while retaining and expanding existing relationships.Experience working with Credit, Risk, Operations and Collections teams.MBA/PGDM in Finance/Marketing or equivalent qualification preferred.