Credit Manager Job Vacancies in Gwalior

Job Title: CRM (Female Preferred)Location: GwaliorCompany: Jaetal Constructions Pvt. ltd.Type: Full-timeAbout Us:-At Jaetal Constructions Pvt. Ltd., we are committed to providing exceptional service and delivering top-notch residential properties to our clients. As a leading real estate company, we are seeking a highly skilled and motivated Female CRM Specialist to join our team. This role is crucial in ensuring the satisfaction of our existing clients and managing post-sales processes, including money recovery.Role Overview:-We are looking for a dynamic Female CRM Specialist aged between 30-35 years to manage and enhance the post-sales experience for our clients who have purchased flats from us. The ideal candidate will possess strong communication and negotiation skills, a proven track record in customer relationship management, and a keen ability to handle financial transactions and recoveries.Key Responsibilities:-Client Relationship Management: Build and maintain strong relationships with clients post-purchase, addressing any concerns or issues promptly and effectively.Post-Sales Support: Provide comprehensive support to clients after the sale, ensuring their needs are met and any issues are resolved promptly.Money Recovery: Manage the collection of outstanding payments from clients, including following up on overdue accounts and negotiating payment plans where necessary.Communication: Act as the primary point of contact for clients, facilitating clear and professional communication throughout the recovery process.Documentation and Reporting: Maintain accurate records of client interactions, transactions, and payment histories. Prepare regular reports on recovery status and client feedbackProblem Resolution: Handle and resolve any disputes or challenges related to post-sales and financial matters with a focus on customer satisfaction and company

Profile: Area Sales/ Credit ManagerExperience: Minimum 2 years of experience in Sales/ CreditLocation: Etawah, Etah, Bareilly, Chandigarh, Indore, Jaipur, Gwalior, Aligarh, Kanpur, Moradabad, Firozabad, Ludhiana, Mathura, AgraPreferred Industry: Banking And FinanceSkill SetDealer developmentNetwork developmentCredit ControlTeam ManagementPromoting sales from dealersMarket intelligenceFocus on credit developmentNetwork developmentCredit ControlTeam ManagementPromoting sales from influencersMarket intelligenceChannel salesBusiness DevelopmentDealer promotionSales growth.Duties and ResponsibilitiesMaintaining and increasing sales of your companys productsReaching the targets and goals set for your areaEstablishing, maintaining and expanding your customer baseServicing the needs of your existing customersIncreasing business opportunities through various routes to marketSetting sales targets for individual reps and your team as a wholeAllocating areas to sales representativesDeveloping sales strategies and setting targetsMonitoring your teams performance and motivating them to reach targetsCompiling and analyzing sales figuresPossibly dealing with some major customer accounts yourselfCollecting customer feedback and market researchReporting to senior managersKeeping up to date with products and competitors

ExternalInternalRole directly reports toArea ManagerCredit UnderwritingPreferably CA/CA Inter/ ICWA/ MBA Finance / Post Graduate/ Graduate1 5 years of relevant experience in Credit underwriting Retail AssetBanking products, services and operations (preferably in private sector,HL & LAP/SME)Deep experience & understanding of retail financial services acrossNBFCs, bankingCustomersVendorsInternal auditorsCredit BureausCredit Head for HFCRisk & Compliance teamCredit Analyst and OperationsLegal teamSales teamCollections teamKnowledge of local markets and trends in retail lendingUnderstanding of local business and micro economyAbility to work under tight deadlines and to prioritize conflicting andchanging prioritiesKeen understanding and focus on risk, controls, compliance andregulatory frameworkAbility to liaise with internal stakeholders and cross functional teamsStrong customer focus and management of stakeholder expectationsStrong analytical & communication skills (written & verbal)Should be willing to adapt to digital tools and processesResponsible for upholding the Piramal brand by preparing quality proof proposal documentdetailing the loan eligibility as underwriting/sanction procedure for approving/rejecting loanapplications procured by SalesBranch Underwriting1A/1B/1CInternal UseInternal Use----ConfidentialConfidential

Profile: Area Manager - Collections/Senior Area Manager CollectionsExperience: Minimum 3 years of experience in CollectionLocation: Agra, Mathura, Ludhiana, Gwalior, Kanpur, Aligarh, Khurja, Jaipur, Faridabad, Moradabad, Chandigarh, Etawah, AhemdabadPreferred Industry: Banking And FinanceDuties and ResponsibilitiesTo achieve collection targets of the area assignedControl bucket flow cases and focus on non-startersEnsuring documented feedback.Ensuring meeting Targets and Meeting the Target on Cost of Collections.Ensuring documented feedback.Ensuring legal guidelines are complied with while repossessing of products, other related matters and audit queries are complied withEnsuring adequate Feet on Street availability area-wise / bucket-wise / segment-wise and controlling bucket flow.Manage productivity by fixing productivity parameters Collection OfficersEnsuring background and reference check of agenciesMonitoring performance against set parameters and Weekly review with the collection executives.Ensuring timely and profitable disposal of seized stock & safe custody of seized productsIdentify and manage training needs the CEs.Support collection officers in legal / police issues.Ensuring timely and profitable disposal of seized stock safe custody of seized products Visit Random customers.Visit Random customers, People Management, Demonstrated success, communication skills and achievement orientation.