Collection Manager 12th Pass Jobs in Kolkata

- Greet and assist customers: The primary responsibility of a Counter Sales Executive is to greet customers as they enter the store, assist them with their inquiries, and provide information about products or services.- Process sales transactions: Another important task is to handle cash, credit card, or other payment methods to process sales transactions accurately. This includes issuing receipts and handling returns or exchanges.- Maintain cleanliness and organization: It is important to keep the counter area clean and organized to create a positive shopping experience for customers. This includes restocking merchandise and ensuring all display items are neatly arranged.- Promote products and upsell: Counter Sales Executives should have good product knowledge and be able to recommend additional items to customers to increase sales. This may involve explaining product features or benefits.- Resolve customer complaints: When customers have any issues or complaints, it is important for Counter Sales Executives to address them promptly and find a satisfactory solution to ensure customer satisfaction.Skills and Expectations:- Good communication skills: The ability to communicate effectively with customers and colleagues is essential for this role.- Basic math skills: A Counter Sales Executive should be comfortable handling cash and making change accurately.- Customer service orientation: A friendly and helpful attitude towards customers is crucial.- Ability to work in a fast-paced environment: The role may involve dealing with multiple customers at once, so the ability to stay organized and efficient is important.- Attention to detail: Keeping track of inventory, processing transactions correctly, and ensuring the counter area is presentable all require attention to detail.

Key Responsibilities:1. Contact customers with overdue payments: You will be responsible for contacting customers with outstanding payments through phone calls and emails.2. Negotiate payment plans: You will negotiate and set up payment plans with customers who are unable to make full payments at once.3. Maintain accurate records: It is essential to keep detailed records of all communication with customers regarding payments.4. Follow up on payment commitments: You will follow up with customers to ensure they stick to their payment commitments and deadlines.5. Report on collection progress: Provide regular reports on collection progress to the management team.Required Skills and Expectations:1. Excellent communication skills: You should have strong verbal and written communication skills to effectively communicate with customers.2. Strong negotiation skills: Ability to negotiate payment plans and agreements with customers.3. Attention to detail: It is important to maintain accurate records and follow up on payment commitments.4. Proven experience in collections: Previous experience in a similar role with a proven track record of successfully collecting payments.5. Ability to work independently: You should be able to work independently and meet targets set by the management team.

We have vacant of 65 Data Collection Executive Jobs in kolkata, for Freshers Educational Qualification : 12th Pass, 10th Pass Skill Accuracy, Organization, Quality Assurance, Documentation, Excel, Reporting, Problem Solving, Analysis, Computer Literacy, Data Entry, Communication, Attention to Detail, Time Management etc.

As a Collection Officer, your primary responsibility will be to contact individuals or businesses with overdue accounts and negotiate payment plans to resolve their outstanding debts. You will be required to make phone calls, send letters, and communicate with clients in a professional and courteous manner to collect payments.Key responsibilities include reviewing delinquent accounts, tracking down customers, establishing payment arrangements, updating account information, and documenting all interactions. You must also be able to accurately assess a customer's financial situation and offer solutions that meet both their

Team Management:Supervise and motivate a team of debt collectors to achieve performance targets and KPIs.Conduct regular team meetings and individual performance reviews.Plan collection portfolio, execute and achieve targets jointly with tele callers and supervisors. Provide coaching, training, and development to team members.Monitor team performance and identify areas for improvement.Handle escalated calls and resolve complex customer issues.Manage team schedules and ensure adequate staffing levels.Address and resolve employee relations issues.Performance Monitoring and Reporting:Track and analyze team performance metrics, including recovery rates, call volume, and compliance.Generate regular reports on team performance and provide insights to management.Identify trends and implement strategies to improve collection efficiency.Monitor and ensure compliance with all relevant laws and regulations.Debt Collection Operations:Develop and implement effective collection strategies and procedures.Ensure accurate and timely documentation of all collection activities.Monitor and manage collection queues and prioritize accounts.Maintain a thorough understanding of debt collection software and systems.Work with management to update and improve collection policies and procedures.Ensure all data entry is accurate.Compliance and Quality Assurance:Ensure all collection activities comply with relevant laws, regulations, and company policies.Conduct regular audits to ensure quality and compliance.Implement and maintain quality assurance measures.Stay up-to-date on changes in debt collection laws and regulations.Client Communication:It is required to communicate with clients/bank collection manager in regard to account status, understand and set correct expectations, visits in high ticket size collections. Maintain professional communication with clients.

Good communication in english.Having experience in customer service.Any experience in bank domain.Knowledge of stock market is additional

In search for a Excel sheet manager mainly for data analysis, data mining and data entry,Part time,Work from home

Field Collection and Recovery Job

Need Collection supervisor Urgently..

1. Visit to the defaulting customers address for payment2. Negotiate to customers for payment3. Guide to the customers payment4. Collection target must be achieved5. Send the customers report & feedback to head office on daily basis

Collect outstanding debts from clients and achieve collection targets to ensure positive cash flow.Maintain debtors book to ensure that the debt status is accurate and latest.Develop reports on aged debt accounts and days sales outstanding (DSO) reports.Monitor slow-moving accounts to identify delinquent debts and take necessary action to recover the debts.Offer 247 services to customers in a prompt and accurate manner.Post customers checks and ensure timely credit transfer.Review collection queue to perform collection activities accordingly.Adhere to customer policies and procedures.Close a specific number of collection accounts each month to meet the assigned target.Contact debtors and implement repayment schedules and terms.Assist the company to take legal action against debtors by providing necessary information.Maintain security and confidentiality of company and customer information.Follow legal requirements during debt collections to avoid legal issues.