Hiring Fresher - Counter Sales Executive - Kolkata

Surendra Sweets

0 - 6 Years
20 Openings
1.0 - 1.3 Lac/Yr
Posted 45 days ago
Telephonic interview
Kudghat, Kolkata

Key Skills

Customer Management Direct Sales Cash Collection Cash Handling Counter Sales

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Job Description

- Greet and assist customers: The primary responsibility of a Counter Sales Executive is to greet customers as they enter the store, assist them with their inquiries, and provide information about products or services.

- Process sales transactions: Another important task is to handle cash, credit card, or other payment methods to process sales transactions accurately. This includes issuing receipts and handling returns or exchanges.

- Maintain cleanliness and organization: It is important to keep the counter area clean and organized to create a positive shopping experience for customers. This includes restocking merchandise and ensuring all display items are neatly arranged.

- Promote products and upsell: Counter Sales Executives should have good product knowledge and be able to recommend additional items to customers to increase sales. This may involve explaining product features or benefits.

- Resolve customer complaints: When customers have any issues or complaints, it is important for Counter Sales Executives to address them promptly and find a satisfactory solution to ensure customer satisfaction.

Skills and Expectations:

- Good communication skills: The ability to communicate effectively with customers and colleagues is essential for this role.

- Basic math skills: A Counter Sales Executive should be comfortable handling cash and making change accurately.

- Customer service orientation: A friendly and helpful attitude towards customers is crucial.

- Ability to work in a fast-paced environment: The role may involve dealing with multiple customers at once, so the ability to stay organized and efficient is important.

- Attention to detail: Keeping track of inventory, processing transactions correctly, and ensuring the counter area is presentable all require attention to detail.