Key Responsibilities:
1. Contact customers with overdue payments: You will be responsible for contacting customers with outstanding payments through phone calls and emails.
2. Negotiate payment plans: You will negotiate and set up payment plans with customers who are unable to make full payments at once.
3. Maintain accurate records: It is essential to keep detailed records of all communication with customers regarding payments.
4. Follow up on payment commitments: You will follow up with customers to ensure they stick to their payment commitments and deadlines.
5. Report on collection progress: Provide regular reports on collection progress to the management team.
Required Skills and Expectations:
1. Excellent communication skills: You should have strong verbal and written communication skills to effectively communicate with customers.
2. Strong negotiation skills: Ability to negotiate payment plans and agreements with customers.
3. Attention to detail: It is important to maintain accurate records and follow up on payment commitments.
4. Proven experience in collections: Previous experience in a similar role with a proven track record of successfully collecting payments.
5. Ability to work independently: You should be able to work independently and meet targets set by the management team.
Experience
2 - 5 Years
No. of Openings
1
Education
12th Pass
Role
Collection Executive
Industry Type
Banking / Financial Services / Stock Broking
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
77/B Old Calcutta Road Check Post Patulia. near Apanajan Marriage Hall, Kolkata 700119