Array ( [0] => call-monitoring [1] => noida ) Call Monitoring Jobs in Noida,Call Monitoring Job Vacancies in Noida Uttar Pradesh
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Call Monitoring Job Vacancies in Noida

Female - Home Care Nurse | In-house Nurse | ANM | GNM | Caretaker | Nursing

DSI Robotics

Calm and Trustworthy Personality Moderate Social Media Activity Live-in Care Experience (optional) Teamwork & Shift Management Professionalism Patience Food Serving & Basic Assistance Good Communication & Call Handling Medical Documentation & Health Record Keeping Emergency First Aid & CPR Knowledge Physiotherapy Assistance & Mobility Support Wound Dressing & Hygiene Management Bowel & Catheter Procedure Handling Vital Signs Monitoring (BP Sugar
About the Role:We are seeking a compassionate, reliable, and professionally trained Female In-House Nurse / Personal Caretaker to join our dedicated healthcare support team. The selected candidate will provide personal care, medical assistance, and daily monitoring to a Male patient (Managing Director of our company, a US-qualified Engineer, running a robotics firm in Noida), who has paralysis from the chest down. This position requires a caring attitude, professional nursing skills, and the ability to work in a rotational shift system alongside an existing team of 2 female nurses and 2 male attendants.Key Responsibilities:Monitor and record vital signs (BP, sugar levels, pulse, etc.)Administer prescribed medications and injectionsPerform personal hygiene support and wound care as requiredAssist with bowel and catheter proceduresMaintain detailed health records and daily updatesAssist with feeding and basic mobility exercisesProvide physiotherapy assistance and walking support when applicableCoordinate with doctors and respond to minor medical emergenciesManage ambulance arrangements or hospital visits if neededSupport in handling personal phone calls and communicationServe food and beverages as part of care routine (if required)Qualifications & Experience:ANM / GNM / B.Sc. Nursing / Certified Caregiver CourseMinimum 15 years of experience in personal/home nursing careCPR and basic first-aid training preferredPolite, patient, responsible, and trustworthy personalityLive-in care experience (optional)Additional Requirements:Working Hours: 12-hour rotational shiftsAppearance: Should be well-groomed, with balanced physique (Not too thin, not overweight)Social Media Activity: Preference for candidates with moderate or limited social media involvementMarital Status Preference: Single / Widow / DivorcedLocation: Preference for candidates who can stay nearby or avoid long-distance daily travelSalary30,000 45,000 per month
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Female - Home Care Nurse | Home Nurse | ANM | GNM | Caretaker | Nursing

Ms & Mr Furr

Patient Care & Personal Assistance Medication Administration Vital Signs Monitoring (BP Sugar Pulse) Bowel & Catheter Procedure Handling Wound Dressing & Hygiene Management Physiotherapy Assistance & Mobility Support Emergency First Aid & CPR Knowledge Medical Documentation & Health Record Keeping Good Communication & Call Handling Food Serving & Basic Assistance Professionalism Patience and Empathy Teamwork & Shift Management Live-in Care Experience Moder
Job Description: In-House Nurse / Personal Caretaker (Female)Location: NoidaCompany: DSI Robotics Pvt. Ltd.About the Role:We are seeking a compassionate, reliable, and professionally trained Female In-House Nurse / Personal Caretaker to join our dedicated healthcare support team. The selected candidate will provide personal care, medical assistance, and daily monitoring to a Male patient (Managing Director of our company, a US-qualified Engineer, running a robotics firm in Noida), who has paralysis from the chest down. This position requires a caring attitude, professional nursing skills, and the ability to work in a rotational shift system alongside an existing team of 2 female nurses and 2 male attendants.Key Responsibilities: Monitor and record vital signs (BP, sugar levels, pulse, etc.) Administer prescribed medications and injections Perform personal hygiene support and wound care as required Assist with bowel and catheter procedures Maintain detailed health records and daily updates Assist with feeding and basic mobility exercises Provide physiotherapy assistance and walking support when applicable Coordinate with doctors and respond to minor medical emergencies Manage ambulance arrangements or hospital visits if needed Support in handling personal phone calls and communication Serve food and beverages as part of care routine (if required)Qualifications & Experience: ANM / GNM / B.Sc. Nursing / Certified Caregiver Course Minimum 15 years of experience in personal/home nursing care CPR and basic first-aid training preferred Polite, patient, responsible, and trustworthy personality Live-in care experience (optional)Additional Requirements: Working Hours: 12-hour rotational shifts Appearance: Should be well-groomed, with balanced physique (Not too thin, not overweight) Social Media Activity: Preference for candidates with moderate or limited social media involvement.
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Urgent Requirement For BPO Team Leader

Vision India

  • 1 - 5 yrs
  • 4.0 Lac/Yr
  • Noida
Team Building Call Monitoring Call Quality BPO Operations Voice Process BPO Non Voice BPO Call Center
Key Responsibilities:Team Management & Performance Monitoring:Oversee daily operations of the inbound team to ensure team members meet or exceed key performance indicators (KPIs) such as call handling time, customer satisfaction, and issue resolution.Regularly monitor team productivity and performance, providing real-time feedback and assistance to agents as needed.Conduct one-on-one sessions with agents to review individual performance, address any concerns, and set clear goals for improvement.Implement strategies to optimize call center workflows and ensure consistent service quality.Attendance & Scheduling:Monitor and manage team attendance, ensuring adequate coverage at all times.Address attendance issues in a timely and professional manner.Coordinate shift schedules to ensure alignment with business needs while maintaining optimal team performance.Reporting & Analytics:Generate and review daily call reports, ensuring all metrics are captured accurately.Perform call analysis to identify trends, strengths, and areas for improvement.Use Excel (VLOOKUP, Pivot Tables, SUMIF, IF formulas, etc.) to analyze data and produce actionable insights that help improve team performance.Ensure 100% call tagging in CRM systems to maintain accurate customer interaction records.Training & Development:Provide ongoing training and refresher courses for underperforming agents, ensuring continuous improvement.Develop and execute personalized action plans to help agents meet performance expectations.Motivate and inspire team members to improve their skills, productivity, and customer service capabilities.
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Quality Analyst

Caliber Consultant

  • 2 - 4 yrs
  • 5.0 Lac/Yr
  • Noida
Quality Monitoring QA-Quality Assurance Call Monitoring Quality Management Quality Analysis Quality Analyst Walk in
Outbound Sales ProcessCall audit, calculate the quality & find out the areas of improvement & highlights of achievement, Provide actionable insight and constructive feedback to call centre agents, relationship managers & team managers, Rate and rank the callers basis their performance, Publishing agent performance, quality reports & analysis to stakeholders & management, Ensure to improve the lead qualification %age of call centre and closure conversion %age of sales team, 2+ Years of experience in call auditing and quality analyst, Excellent communication, strong interpersonal skills and the ability to adjust & interact with all levels of personnel, Ability to drive adherence to the company enforce policies to ensure optimum performance Proficiency in MS Office (Excel, Word & PowerPoint)Upto 5 LPA CTC + Shuttle service (Transport) from Metro Station6 days working 9:30 am 6:30 pm (Mon- Sat)
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