Qualifications To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.Qualifications include:2-5 years prior experience in a technical support role Minimum 2 years experience in a Tier I support role Proficient in Microsoft Office suite Familiarity with Cloud based technologies Strong attention to detail and time management Strong oral and written communication skills Strong customer service and conflict resolution skills.
Good Communication Skills Outbound CallingVoice ProcessInternational BPOInternational Voice ProcessInternational VoiceCall CenterBPO Call CenterCustomer Care
JOB RESPONSIBILITES ;* MANAGE OUTBOARD CALLS IN A TIMELY MANNER. * FOLLOW COMMUNICATION '' SCRIPTS '' WHEN HANDLING DIFFERENT TOPICS .* IDENTIFY CUSTOMER NEEDS , CLARIFY INFORMATION RESEARCH EVERY ISSUE AND PROVIDE SOLUTION AND/OR ALTERNATIVES .* SEIZE OPPORTUNITIES TO UPSELL PRODUCTS WHEN THEY ARISE .* BUILD SUSTAINABLE RELATIONSHIPS AND ENGAGE CUSTOMERS BY TAKING THE EXTRA MILE .* KEEP RECORDS OF ALL CONVERSATIONS IN OUR CALL CENTER DATABASE IN A COMPREHENSIBLE WAY .* MEET PERSONAL /TEAM QUALITATIVE AND QUANTITATIVE TARGETS. REQUIREMENTS AND SKILLS * PREVIOUS EXPERIENCE IN A CUSTOMER SUPPORT ROLE . * TRACK RECORD OF OVER - ACHIEVING QUOTA .* STRONG PHONE AND VERBAL COMMUNICATION SKILLS ALONG WITH ACTIVE LISTENING .* CUSTOMER FOCUS AND ADAPTABILITY TO DIFFERENT PERSONALITY TYPES.* ABILITY TO MULTI-TASK ,SET PRIORITIES AND MANAGE TIME EFFECTIVELY .* HIGH SCHOOL DEGREE .
Voice Process Cold CallingBPO SalesCall CenterBPO Call CenterTele Marketing
Responsibilities1. Answering and explaining the product and services offered by the company.2. explaing existing customers as well as prospective customers using scripts.3. Obtaining customer information and other relevant data.4. Asking questions to the customer and understanding their requirements.5. Resolving queries and issues related to the products and services.6. Maintaining the database of the customers on a regular basis.7. Suggesting solutions based on customers needs and requirements.
Inbound domestic call center Management job description includesAttend inbound calls Obtain information from clientsBook appointment for doctorsManage computer and update the information Note - female candidates required . Work location - Vadapalani
Good Communication TelecallerTelesalesTelemarketingBPOCall Center Executive
2018,2019,2020,2021Any Degree ( NO Backlogs)Interested In Voice Process ( Tamil,Telugu,Kannada,Malayalam & Hindi)Salary - Fixed + IncentivesPF, ESI,GratuityYearly salary HikeInternal Promotions for Best Employees
Telecaller TelesalesBPOCall Center ExecutiveCustomer Care Executive
Hi guys...A huge openings for Freshers and experienced candidates in T.Nagar location...Use the opportunity for your future...No.of.openings : 10Job Description: Telecallers (Telemarketing Executive)Process: Tamil voice processGender: Male and Female Candidates can applyImmediate joiners are Welcome...Training will be provided...9am to 6pm shift..Apart from Salary Attractive Incentives will be provided based on ur Performance..Grab the opportunity Folks ...