BPO Job Vacancies in Madhya Pradesh

As a Customer Support Executive, you will be a vital part of our team, helping to ensure that customers receive top-notch service. You will interact directly with customers to assist them with their inquiries and resolve any issues they may have.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions via phone, email, or chat, ensuring that all inquiries are handled efficiently and professionally.- **Resolve Issues:** Handle customer complaints and issues by providing solutions or escalating them to the appropriate department for further assistance.- **Maintain Records:** Keep accurate records of customer interactions, transactions, and feedback to track issues and improve service quality.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions and ensuring their satisfaction.- **Follow Up:** Conduct follow-ups with customers to ensure their issues have been resolved and that they are satisfied with the service provided.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to interact with customers clearly and professionally.- **Problem-Solving Ability:** The role requires you to think quickly and resolve issues effectively, so a solution-oriented mindset is essential.- **Team Player:** Collaboration with colleagues and other departments is important, so you must be able to work well in a team environment.- **Basic Computer Proficiency:** Familiarity with computers and common software applications is necessary to manage customer inquiries and support tools.- **Positive Attitude:** A friendly and patient demeanor is crucial to provide excellent customer service and maintain a positive experience for our clients.

We are looking for a dedicated Telecaller to join our team in Indore. The ideal candidate will be responsible for connecting with potential clients and providing them with information about our services. This role is perfect for individuals who have strong communication skills and a passion for customer service.**Key Responsibilities:**- **Making Outbound Calls**: You will initiate calls to potential customers, introducing our services and understanding their needs.- **Updating Customer Information**: Accurately record and manage customer data in our database to ensure that all information is current and accessible.- **Handling Queries**: Respond to customer inquiries and provide clear and helpful answers to their questions about our offerings.- **Promoting Products/Services**: Actively promote our products or services during calls, emphasizing their benefits and encouraging customers to take action.- **Meeting Targets**: Work towards achieving set call quotas and other performance metrics to contribute to team success.- **Report Generation**: Prepare daily or weekly reports on call activities and outcomes to share with management.**Required Skills and Expectations:**Candidates should possess excellent verbal communication skills and have a friendly, persuasive demeanor. Strong listening skills are essential to understand customer needs. Basic computer skills are necessary for data entry and record keeping. While prior experience in telecalling is preferred, it is not mandatory; candidates with a passion for learning and a willingness to develop their skills will be considered. A minimum educational qualification of 12th grade is required.

We are seeking a dedicated Telecalling Executive to join our team in Bhopal. The ideal candidate will have a passion for communicating and helping customers, making effective calls to promote and sell products or services.Key Responsibilities:1. **Making Calls**: You will reach out to potential customers to introduce our products and services, aiming to convert leads into sales.2. **Customer Interaction**: Engage with customers in a friendly and professional manner, addressing inquiries and providing information about our offerings.3. **Updating Records**: Maintain accurate data by updating customer information and call outcomes in our database system.4. **Meeting Targets**: Work towards achieving daily and monthly sales targets while ensuring quality service and customer satisfaction.5. **Feedback Collection**: Gather customer feedback regarding our products and services, and report any issues or suggestions for improvement.Required Skills and Expectations:We are looking for a female candidate who has completed at least the 10th grade and has strong communication skills. A friendly and persuasive approach is essential, along with the ability to handle rejection gracefully. You should be proficient in speaking clearly and effectively to convey information. Basic computer skills will be helpful for maintaining records. Since this role requires full-time commitment, a positive attitude and eagerness to learn will set you apart as a successful Telecalling Executive.

We are seeking a dedicated Customer Support Executive to join our team in Vijay Nagar, Indore. This role is crucial for providing excellent support to our customers and ensuring their queries are handled promptly and effectively.Key Responsibilities:- **Customer Interaction**: Engage with customers via phone, email, or chat to understand their issues and provide appropriate solutions, ensuring a positive experience with the company.- **Issue Resolution**: Analyze and resolve customer complaints in a timely manner, demonstrating empathy and patience, which helps to retain customer loyalty.- **Product Knowledge**: Stay updated on our products and services to guide customers accurately and confidently, which empowers customers to make informed decisions.- **Record Keeping**: Maintain accurate records of customer interactions and transactions, ensuring all information is up-to-date for future references and escalation if necessary.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, both verbal and written, to convey information clearly and efficiently. A good listener is essential to understand customer needs and concerns. Basic computer skills and proficiency in relevant software applications are also required. Candidates should have a problem-solving mindset, with the ability to adapt to different situations and handle customer inquiries with professionalism. Being a 12th pass is required, and while previous experience is not necessary, a willingness to learn and grow in a fast-paced environment is important.

Job Description:We are hiring Customer Support professionals for an International Voice Process (Career Counseling role). The candidate will interact with U.S.-based clients, understand their needs, guide them with appropriate career solutions, and ensure a smooth support experience.Requirements:Excellent English communication skillsAbility to handle international calls confidentlyComfortable working in night shiftGood listening and problem-solving skillsPrior international calling experience preferredBenefits:Fixed salary + performance incentivesPaid trainingInternational client exposureGrowth opportunities

We are looking for a Telecaller to join our team Affiliana Tellecalling marketing companyto handle customer calls provide exceptional customer support and resolve queries related to industry.The role offers an attractive in hand salary 15k to 20 k salary opportunities for growth.

We are looking for a BPO Telecaller to join our team at AFFILIANA COMPANY. This role involves managing essential data processes, ensuring accuracy, and providing administrative support. Get a salary of 18000 - 20000 along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies, and resolve them promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is below 10th and 0 - Fresher. The position requires strong organizational skills, attention to detail, and the ability to handle multiple tasks.

We are looking for a dedicated and enthusiastic Telecaller to join our team in Dewas, MP. The ideal candidate will be responsible for making outbound calls to potential customers, explaining our products or services, and addressing customer inquiries. The role involves achieving daily and weekly targets, maintaining accurate customer records, and providing excellent customer service. Basic computer skills are required, and prior telecalling experience is preferred, though not mandatory. Strong communication skills in Hindi is essential, along with the ability to handle customer queries with professionalism. This position is open to female candidates. If you're looking for an opportunity to grow in a dynamic work environment, apply now!

[12:30 pm, 10/2/2026] HR JASLIN: We're Urgently HiringCompany : Magnum Group Job Role: Customer support associate - Bhopal location (Telecollection M.pocket)Designation: Customer support associate Salary: 15282 CTC (+ PF and ESIC)In-hand: 11470 TotalIncentive upto 10kJob Description Minimum education qualification should be 12th Pass Hindi communication skill Male/Female both can apply.. Candidate Should Be Flexible With Window ( 9 Hours) ( 8am-5pm; 9am-6pm; 10am-7pm)Job Location - Magnum Group 1st floor Ashima mall Hoshangabad Road BhopalRegards* Jaslin Mary HR Magnum Group*Contact- 9329805474HR JASLIN

Key Responsibilities:1. Make outbound calls to potential customers: Tele callers are responsible for reaching out to potential customers via phone calls to promote products or services offered by the company.2. Explain product or service details: They need to provide detailed information about the products or services to interested customers and address any queries they may have.3. Maintain customer database: Tele callers are required to keep a record of customer interactions and update the database with relevant information for future reference.4. Follow-up with customers: They need to follow up with customers who have shown interest in the products or services to ensure customer satisfaction and potentially make a sale.Required Skills and Expectations:1. Good communication skills: Tele callers must have excellent verbal communication skills to effectively interact with customers over the phone.2. Basic computer knowledge: They should be familiar with using computers and software applications to update customer records and communicate with team members.3. Patience and persistence: Tele callers need to be patient and persistent in dealing with different types of customers and handling rejections professionally.4. Clear voice and pronunciation: It is essential for tele callers to have a clear voice and proper pronunciation to ensure effective communication with customers.

Chat ProcessJob Description Candidate should be minimum 12th Pass ( undergraduate). Original mark sheet will be required at the time of joining. Fresher applying should have Aadhar seeded with a nationalized bank account & should not have worked previously anywhere in NAPS. Experience is considered for those who have min. 6 months BPO experience on paper. Candidate should have excellent typing speed of 35 WPM. Candidate should have good communication skills. ( Skill 4 & above). It will be 9 hours of shift ( Working window Morning 7 AM to Night 2 AM). Rotational shifts for Male candidate on the above mentioned working window. Salary offered will be Rs.20,500/-CTC P.M. (19,000 in-hand without PF) to experience candidates & 15000 stipend(in-hand) will be provided to fresher candidates.

As a Customer Care Executive, you will be responsible for providing exceptional customer service to resolve inquiries and issues efficiently. This includes responding to customer inquiries via phone, email, and chat, addressing complaints, and ensuring customer satisfaction.Key responsibilities include answering customer inquiries promptly and professionally, resolving customer complaints in a timely manner, escalating complex issues to the appropriate department, maintaining customer records and documentation, and actively seeking to improve customer service processes.The ideal candidate should have excellent communication skills, both written and verbal, a patient and empathetic attitude towards customers, the ability to multitask and problem-solve efficiently, and a strong attention to detail. Additionally, candidates should be proficient in using basic computer applications and have a good understanding of customer service principles. A high school diploma or equivalent is required, and prior customer service experience is preferred but not mandatory.

We are Hiring Enthusiastic and Confident Telecalling Executives to Handle Outbound and Inbound Calls, Explain Our Financial Services and Generate Leads.

We are hiring a person with good communication skills. And this is a job related to a solar company.

- Make outbound calls to potential customers: You will be responsible for making calls to prospective customers to promote products or services offered by the company.- Maintain customer records: You will need to accurately record and update customer information in the database during and after each call for future reference.- Provide information to customers: You will need to effectively communicate details about products or services, answer queries, and provide information to customers to generate interest and potentially secure sales.- Follow up with customers: It will be your responsibility to follow up with customers who have shown interest but have not yet made a purchase, in order to convert leads into sales.- Meet monthly targets: You will be expected to meet or exceed monthly sales targets set by the company to contribute towards the overall sales goals.Skills and Expectations:- Excellent communication skills in Hindi: As a telecaller, you must have strong verbal communication skills in Hindi to effectively engage with customers over the phone.- Basic sales acumen: A basic understanding of sales techniques and the ability to persuade and convince customers is essential for this role.- Ability to work in a fast-paced environment: You should be able to work efficiently in a fast-paced work environment to make a high volume of calls and achieve targets.- Good presentation skills: You should possess good presentation skills to effectively pitch products or services to customers over the phone.- Team player: You should be a team player and collaborate with colleagues to achieve common sales goals.

Job Description: Customer Support Associate (Male Candidates only)Cogent E Services - Indore, Madhya PradeshCogent E Services is seeking motivated and customer-focused male individuals to join our team in Indore as Customer Support Associates. We require excellent communication skills and fluency in English and/or Hindi.Key Responsibilities- Handle inbound and outbound customer inquiries professionally across various channels.- Resolve customer issues, provide accurate info, and offer timely solutions in English/Hindi.- Document customer interactions accurately in the CRM system.- Maintain high customer satisfaction by following service standards.- Collaborate with team members to escalate and resolve complex issues.- Stay updated on product knowledge, policies, and procedural changes.Required Qualifications- Fluency in English and/or Hindi (both is an advantage).- Minimum educational qualification: High School Diploma or Graduation (must not be pursuing any degree).- Strong verbal and written communication skills.- Excellent listening, problem-solving, and de-escalation skills.- Able to work in a fast-paced environment and handle multiple tasks.- Must be willing to work in rotational shifts (06:00 AM to 02:00 AM).What We Offer- Competitive salary (20k-25k CTC) and performance incentives.- Comprehensive training and professional development opportunities.- Supportive and dynamic work environment.- Opportunities for career growth.

We have vacant of 50 Customer Service Associate Jobs in Indore Experience Required : 1 Year Educational Qualification : 12th Pass Skill Customer Care, BPO Operations, International BPO, English, Good Communication Skills etc.Work from Office, 5 days working, Rotational Shifts

Job Openings for 25 BPO Customer Support Executive Jobs for Freshers in Indore having Educational qualification of : 12th Pass with Good knowledge in BPO Operations, Domestic BPO, Customer Support etc.

Job Title: Team Leader International BPO CampaignLocation: IndoreJob Type: Full-TimeShift: [Night Shift/Rotational Shifts depending on campaign]Experience Required: Minimum 1 year as Team Leader in an International BPO processJob Summary:We are seeking a dynamic and experienced Team Leader to manage and lead a team of customer service or sales agents in an international BPO process. The ideal candidate should have prior leadership experience in any international campaign and a strong understanding of performance metrics, coaching, and operational excellence.Key Requirements:Minimum 1 year of experience as a Team Leader in an international BPO process (Voice/Non-Voice/Chat/Email).Strong understanding of BPO KPIs and SLA management.Excellent communication, interpersonal, and leadership skills.Proficiency in MS Office tools (Excel, PowerPoint, Word).Ability to work in a fast-paced, target-driven environment.Flexibility to work in night shifts or rotational shifts.

Now hiring- Team LeaderIndustry: BPORole- Team Leader OprationEligibility: 1. 12th pass/ Graduate2. Male & Female candidates can apply3. Minimum 1 year Experience required in Sales E-commerce & Team Leader4. Excellent English Communication Salary: 20K To 23K CTC + incentiveShift Timings:9 AM - 6 PM 10 AM - 7 PMWorking Days:6 Days working Rotational week offJob Location:Xtranet Technologies Ltd Z-24 in front of vishal mega mart zone1MP nagar bhopalWhy Join Us?- Great opportunity to build a career in the BPO sector- Competitive salary + performance-based incentives- Professional work environment- Strong growth and learning opportunitiesApply Now & Start Your Journey With Xtranet BPORegards,Ritika Malviya HR 6263272193Xtranet BPO private limited

Urgent Requirement For The Position Below:-Cse (Customer Support Executive) Domestic Process Bpo.Need Good Communication Skills Freshers And Experienced Both Can Apply.Salary :- 17K (14K Inhand + 3K Incentive)Timing:- 9:00Am-6:00Pm (1 Hour Break)Week Off:- RotationalNational HolidaysContact Us-Ritika Malviya 6263272193Please Share With The References Who Need A Job.Address:- Xtranet Technologies Pvt Ltd Z-24 In Front Of Vishal Mega Mart Zone1Mp?Nagar?Bhopal

Urgent requirement for the position below:-CSE(customer support executive) domestic process BPO.Need good communication skills experience- minimum 6 month Salary :- 17k (14k inhand + 3k incentive)Timing:- 9:00am-6:00pm (1 hour break)Week off:- RotationalNational HolidaysContact Us-Ritika Malviya 6263272193Please share with the references who need a job.Address:- Xtranet Technologies Pvt Ltd Z-24 in front of vishal mega mart zone1MPnagarbhopal

WE ARE HIRING ENTHUSIASTIC AND CONFIDENT TELECALLING EXECUTIVES TO HANDLE OUTBOND AND INBND CALLS, EXPLAIN OUR FINANCIAL AND INVESTING SERVICES AND GENERATE LEADS.EXPLAIN COMPANY SERVICES CLEARLY, HANDLE COUSTMER QUERIES PROFESSIONALLY, GENERATE LEADS AND FOLLOWUP REGULARLY, MAINTAIN CALL RECORDS AND COUSTMER DATA......

Good Communication Skills, Basic Computers, Relationship Manager, Marketing Communication, Presentation Skills, Motivating Skill, BPO Sales, English, BPO Call Center