BPO Job Vacancies in Madhya Pradesh

Job Opening: Chat Support ExecutiveWe are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives. And Chat support executives Job Role:Handle customer queries via call, chat, or emailProvide accurate information and resolve customer concernsMaintain a positive and professional attitudeRecord customer interactions in the systemFollow company guidelines and quality standards Multiple Processes Available:Voice Process (Inbound/Outbound)Non-Voice Process (Chat/Email)Blended Process Salary:12,000 - 15,000 per month (Based on experience & process)Performance incentives available Eligibility: Age criteria = 18 to 35Minimum 12th Pass / GraduateGood communication skillsBasic computer knowledgeFreshers & experienced candidates both can apply Shift:Day & Rotational shifts available Location:Magnum Group,Chinar fortune city, groundfloor, Bhopal (M.P) Google Maps Location:https://maps.app.goo.gl/uG3S4Kg6FxF5VqZx5HR. Lokranjan KadweyContact- 7869153156Share your resume- Lokranjankadwey@magnumgroup.co.in

We are looking for a Calling Executive to join our team in Indore, India. This part-time position is suitable for freshers who have completed at least the 10th grade. The role involves customer care calling and chatting, where you will assist customers with their inquiries and provide information about our services.Key responsibilities include:- Handling customer calls and chats: You will engage with customers, answer their questions, and resolve their issues while ensuring a positive experience.- Providing information: Clear communication about our products and services is essential, so you will need to convey information accurately and effectively.The ideal candidate should have:- Good communication skills: You must be able to articulate clearly and engage customers positively.- Basic computer knowledge: Familiarity with using computers and chat applications is important for handling customer interactions efficiently.- Patience and empathy: A friendly and understanding approach is key when dealing with customer concerns.Additional work requirements include a reliable mobile device to conduct calls and chats from home. Applicants must also be prepared for a security deposit and joining fee, which are refundable. This position allows for flexible working hours, accommodating your schedule while ensuring commitment to customer service. If you are eager to start your career in customer service, this opportunity is perfect for you.

Hiring: International Voice Process - IndorePosition: International Voice Process ExecutiveLocation: IndoreEligibility:Freshers & Experienced candidates can applyMinimum Qualification: Graduate Salary:21,000 CTCWork Schedule:5 Days Working2 Rotational Week OffsKey Requirements:Good English communication skillsWillingness to work in rotational shiftsCustomer service mindsetBasic computer knowledgePerks & Benefits:Attractive salary packageCareer growth opportunitiesFriendly work environmentTraining provided for freshersApply Now!Interested candidates can share their resume or contact us for more details.

Customer Support Executive Handle customer calls, queries, and complaints professionally.Provide accurate information and resolve customer issues.Maintain customer records and update details in the system.Coordinate with internal teams when required.Ensure good customer satisfaction and timely follow-up.Good communication skills and basic computer knowledge required.

We are seeking a dedicated and enthusiastic Telecaller to join our team in Indore. The ideal candidate will possess excellent communication skills and a passion for customer service.Key Responsibilities:1. Outbound Calling: Make calls to potential clients to promote our products and services, aiming to generate interest and secure appointments.2. Customer Interaction: Engage with customers to understand their needs, answer queries, and provide necessary information, ensuring a positive experience.3. Record Keeping: Maintain accurate records of calls made and customer interactions in our database for future reference and follow-up.4. Feedback Collection: Gather feedback from clients to help improve our offerings and assist in developing strategies for better customer engagement.5. Team Collaboration: Work closely with other team members to reach sales targets and contribute to the overall success of the company.Required Skills and Expectations:Candidates should have a minimum of 1 year and a maximum of 7 years of experience in a telecalling or customer service role. A high school diploma (12th pass) is essential. Strong verbal communication skills in Hindi are necessary for effective customer interaction. Candidates must be able to work efficiently in a team and handle customer objections calmly. A proactive attitude and the ability to learn quickly are also expected to thrive in our dynamic work environment.T

Join our team as a Customer Care Associate in Indore, where you will play a vital role in ensuring a positive experience for our customers. If you have a passion for helping others and are eager to develop your skills, this is the perfect opportunity for you.As a Customer Care Associate, your key responsibilities will include:- Customer Support: Interact with customers through various channels to address their inquiries, resolve issues, and provide assistance with our services and products. Your friendly demeanor will help create a welcoming atmosphere for all clients.- Problem Solving: Identify customer concerns and work diligently to find effective solutions. You will be empowered to address issues promptly and efficiently, enhancing customer satisfaction.- Communication: Maintain clear and respectful communication with customers and colleagues. This involves actively listening, providing relevant information, and ensuring that customers feel heard and valued.- Record Keeping: Document customer interactions and inquiries in the system. Accurate records will help improve service and ensure follow-ups are timely and efficient.To excel in this role, candidates should possess strong communication skills, both verbal and written. A positive attitude and the ability to work well under pressure are essential. Being a team player will aid in collaborating with colleagues to solve problems efficiently. Finally, prior experience is not necessary, making it an excellent opportunity for recent graduates or those looking to start their careers in customer service.

We are looking for a Customer Support Executive to serve as the primary link between our company and our customers. This part-time role allows you to work from home and is suitable for candidates with little to no experience. In this position, you will answer customer queries, process requests efficiently, and resolve any complaints they may have. Providing excellent service is key to maintaining customer satisfaction and loyalty. Key responsibilities include:- Responding to customer inquiries via phone or email, ensuring that all questions are addressed promptly.- Processing customer requests accurately and in a timely manner to meet customer needs.- Resolving complaints by identifying the issue and providing effective solutions, which may involve escalating concerns when necessary.Required skills and expectations for this role include:- Strong communication skills, both verbal and written, to effectively interact with customers.- A positive attitude and problem-solving abilities to enhance customer experiences.- Basic computer skills and familiarity with email platforms to manage queries and requests.- Patience and empathy, as you will need to handle customer concerns with understanding and care.This role requires a completed 12th grade education, and no prior experience is necessary, making it an ideal opportunity for those looking to start a career in customer service. If you are dedicated to helping others and want to contribute to a positive customer experience, we encourage you to apply.

We are looking for a dedicated Calling Executive to join our team in Chhindwara. This is a full-time position ideal for individuals who are eager to start their career in customer service or sales.Key Responsibilities:- Make Outgoing Calls: You will be responsible for making calls to potential customers and clients to introduce our products and services.- Assist with Customer Queries: Handle incoming customer inquiries and provide necessary information in a polite and efficient manner.- Update Customer Records: Maintain and update databases with customer interactions and feedback to ensure accurate tracking of calls.- Achieve Targets: Work towards meeting daily and monthly calling targets set by the team leader.- Provide Feedback: Share insights from customer interactions to help improve products and customer experience.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential for interacting clearly with customers and colleagues.- Problem-Solving Ability: The candidate should be able to address and resolve customer issues quickly and effectively.- Basic Computer Knowledge: Familiarity with basic computer operations and software is necessary for updating records and managing calls.- Positive Attitude: A friendly and positive demeanor is important for building rapport with customers.- Team Player: The ideal candidate should work well in a team environment, collaborating with others to achieve common goals. This role is an excellent opportunity for freshers or those with minimal experience. If you are motivated and eager to learn, we encourage you to apply.

We are looking for a dedicated and enthusiastic Customer Support Executive to join our team in Indore. In this full-time role, you will play a crucial part in ensuring a positive experience for our customers.Key Responsibilities:- Responding to Customer Inquiries: You will handle customer questions and concerns via phone, email, or chat, ensuring timely and accurate responses.- Resolving Issues: You will assist customers in troubleshooting their problems, providing solutions or escalating issues to the appropriate department as needed.- Maintaining Customer Records: You will be responsible for updating customer information in our database, ensuring all records are accurate and current.- Providing Product Information: You will educate customers about our products and services, helping them understand features and benefits.- Gathering Customer Feedback: You will collect feedback from customers regarding their experiences and suggestions to help improve our services.Required Skills and Expectations:- Communication Skills: Clear and effective verbal and written communication skills are essential to interact with customers and provide information accurately.- Problem-Solving Abilities: You should be able to think critically and resolve customer issues promptly while providing a positive experience.- Empathy and Patience: Understanding customer feelings and concerns is crucial, so possessing a caring attitude is important.- Basic Computer Proficiency: Familiarity with computers and common software applications is needed to navigate customer management systems.- Team Player: You should be comfortable working in a team environment while also being able to work independently. This role is ideal for individuals seeking to start or build a career in customer service.

We are seeking a dedicated and enthusiastic Customer Support Executive to join our team in Indore. This is a full-time work-from-home position perfect for freshers who have completed their 12th grade. In this role, you will be the first point of contact for our customers, helping them with inquiries and providing excellent service.- Respond to Customer Queries: You will handle customer questions via phone, email, or chat, ensuring they receive timely and accurate information.- Provide Solutions: Its essential to understand customer issues and provide effective solutions, helping them resolve problems quickly and efficiently.- Record Interaction Details: You will log all customer interactions in our system to maintain accurate records for future reference and to enhance service.- Follow Up with Customers: After resolving issues, you will follow up to ensure customers are satisfied and their concerns have been addressed.- Collaborate with Team Members: Working closely with colleagues is crucial for sharing knowledge and improving support processes together.To succeed in this role, you need excellent communication skills and a friendly attitude. Being patient and empathetic towards customers is important, as well as having strong problem-solving abilities. Basic computer knowledge and proficiency in using various communication tools will also be beneficial. A positive mindset and a willingness to learn are key expectations for this position, as you will be encountering different customer scenarios regularly.

We are looking for a Male Telecaller to join our team in Gwalior. Ideal candidates will have 0 to 2 years of experience and should have completed their 12th grade. This is a full-time position requiring you to work from the office.As a Telecaller, you will handle various responsibilities including making outbound calls to potential customers. You will promote our products and services while aiming to achieve sales targets. Additionally, you will need to maintain accurate records of calls and customer interactions in our database.Your key responsibilities will include:1. Outbound Calling: Make calls to potential clients, introduce products, and explain their benefits clearly to encourage purchases.2. Lead Generation: Identify and qualify potential customers, gathering necessary information to understand their needs and interests.3. Follow-ups: Regularly follow up with potential customers who have shown interest, providing additional information and addressing their questions.4. Documentation: Keep detailed records of calls made, outcomes of conversations, and customer feedback for ongoing improvements.To succeed in this role, you should possess strong communication skills, a friendly and persuasive tone, and good listening abilities. You must be able to work well under pressure and handle rejection gracefully. Basic computer skills are necessary to log interactions and follow up effectively. A positive attitude and eagerness to learn are also essential for growth in this position.

We're Hiring Customer Service Associate (CSA) Bhopal Location: Gandhinagar, Bhopal Shift: Between 8:00 AM

As an International Telecaller, you will play a crucial role in connecting with clients and promoting our services in various global markets. You will be based in our office at Ayodhya Bypass and will work full-time.Key Responsibilities:- Outbound Calling: Make calls to potential clients across different countries to introduce our products and services, aiming to generate interest and secure leads.- Customer Follow-Up: Maintain communication with existing clients to ensure satisfaction and address any queries they may have, enhancing client relationships.- Data Entry and Management: Accurately input call data and client information into our database, ensuring all records are up to date and easily accessible.- Meeting Targets: Achieve monthly call and sales targets, contributing to overall team goals and demonstrating your effectiveness in the role.- Feedback Collection: Gather insights from clients during calls to provide valuable feedback to the management team for improving services and products.Required Skills and Expectations:Candidates should possess excellent communication skills in English, with the ability to speak clearly and confidently. A friendly and persuasive personality is essential for engaging clients effectively. Basic computer skills are required for data entry tasks, and being organized will help you manage multiple calls and clients smoothly. We expect candidates to be self-motivated, adaptable, and willing to learn about international markets. Previous experience in telecalling is a plus, but not mandatory; freshers are welcome to apply.

A Customer Care Executive (CCE) acts as the bridge between an organization and its customers. For a graduate with at least 6 months of experience, a typical job description (JD) focuses on resolving inquiries, managing accounts, and maintaining satisfaction.Core Responsibilities Inquiry Resolution: Address customer complaints and inquiries via calls, email, or chat in a timely manner.Relationship Management: Build trust and rapport with customers to ensure brand loyalty and retention.Sales & Up-selling: Identify opportunities to cross-sell or upgrade products/services during interactions.Documentation: Accurately update and maintain customer records in the CRM system.Expected Skills & RequirementsEducation: A completed bachelor's degree in any stream.Experience: 6 months to 1 year in a customer support, BPO, or sales environment.Communication: Excellent verbal and written communication skills in the required languages (e.g., English, Hindi, local dialects).Soft Skills: Active listening, patience, problem-solving, and a high degree of empathy.Technical Aptitude: Basic computer literacy and familiarity with CRM tools.

As a Customer Support Executive, you will be a vital part of our team, helping to ensure that customers receive top-notch service. You will interact directly with customers to assist them with their inquiries and resolve any issues they may have.Key Responsibilities:- Respond to Customer Inquiries: Address customer questions via phone, email, or chat, ensuring that all inquiries are handled efficiently and professionally.- Resolve Issues: Handle customer complaints and issues by providing solutions or escalating them to the appropriate department for further assistance.- Maintain Records: Keep accurate records of customer interactions, transactions, and feedback to track issues and improve service quality.- Provide Product Information: Educate customers about our products and services, helping them make informed decisions and ensuring their satisfaction.- Follow Up: Conduct follow-ups with customers to ensure their issues have been resolved and that they are satisfied with the service provided.Required Skills and Expectations:- Communication Skills: You should have strong verbal and written communication skills to interact with customers clearly and professionally.- Problem-Solving Ability: The role requires you to think quickly and resolve issues effectively, so a solution-oriented mindset is essential.- Team Player: Collaboration with colleagues and other departments is important, so you must be able to work well in a team environment.- Basic Computer Proficiency: Familiarity with computers and common software applications is necessary to manage customer inquiries and support tools.- Positive Attitude: A friendly and patient demeanor is crucial to provide excellent customer service and maintain a positive experience for our clients.

We are looking for a Tellecaller to join our team at our RNT Marg location. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in a dynamic environment. The position is full-time and requires you to work from the office.Key Responsibilities:- Make Outbound Calls: You will reach out to potential customers to introduce our services and products, helping to generate interest and leads.- Provide Information: As a Tellecaller, you will provide clear and accurate information about company offerings, responding to any questions from customers.- Update Customer Records: You will maintain accurate records of calls and customer data in our database, ensuring all information is up-to-date.- Follow Up: You will follow up with potential leads to move them further along the sales process, keeping track of notes from conversations.- Achieve Targets: You will work towards achieving daily and monthly call and conversion targets, contributing to the overall success of the sales team.Required Skills and Expectations:- Strong verbal communication skills are essential to effectively convey information and build rapport with customers.- Good listening skills are necessary to understand customer needs and provide appropriate solutions.- Basic computer proficiency is required for updating records and using call software.- A positive attitude and willingness to learn will help you succeed in this role.- Being self-motivated and able to work in a team environment is important for achieving individual and team goals.

Now hiring- Team LeaderIndustry: BPORole- Team Leader OprationEligibility: 1. 12th pass/ Graduate2. Male & Female candidates can apply3. Minimum 1 year Experience required in Sales E-commerce & Team Leader4. Excellent English Communication Salary: 20K To 23K CTC + incentiveShift Timings:9 AM - 6 PM 10 AM - 7 PMWorking Days:6 Days working Rotational week offJob Location:Xtranet Technologies Ltd Z-24 in front of vishal mega mart zone1MP nagar bhopalWhy Join Us?- Great opportunity to build a career in the BPO sector- Competitive salary + performance-based incentives- Professional work environment- Strong growth and learning opportunitiesApply Now & Start Your Journey With Xtranet BPORegards,Ritika Malviya HR 6263272193Xtranet BPO private limited

Urgent Requirement For The Position Below:-Cse (Customer Support Executive) Domestic Process Bpo.Need Good Communication Skills Freshers And Experienced Both Can Apply.Salary :- 17K (14K Inhand + 3K Incentive)Timing:- 9:00Am-6:00Pm (1 Hour Break)Week Off:- RotationalNational HolidaysContact Us-Ritika Malviya 6263272193Please Share With The References Who Need A Job.Address:- Xtranet Technologies Pvt Ltd Z-24 In Front Of Vishal Mega Mart Zone1Mp?Nagar?Bhopal

Urgent requirement for the position below:-CSE(customer support executive) domestic process BPO.Need good communication skills experience- minimum 6 month Salary :- 17k (14k inhand + 3k incentive)Timing:- 9:00am-6:00pm (1 hour break)Week off:- RotationalNational HolidaysContact Us-Ritika Malviya 6263272193Please share with the references who need a job.Address:- Xtranet Technologies Pvt Ltd Z-24 in front of vishal mega mart zone1MPnagarbhopal

Job Opening: Chat Support ExecutivennWe are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives. And Chat support executivesnn Job Role:nnHandle customer queries via call, chat, or emailnProvide accurate information and resolve customer concernsnMaintain a positive and professional attitudenRecord customer interactions in the systemnFollow company guidelines and quality standardsn Multiple Processes Available:nnVoice Process (Inbound/Outbound)nNon-Voice Process (Chat/Email)nBlended Processn Salary:nn12,000 - 15,000 per month (Based on experience & process)nPerformance incentives availablen Eligibility: nAge criteria = 18 to 35nMinimum 12th Pass / GraduatenGood communication skillsnBasic computer knowledgenFreshers & experienced candidates both can applyn Shift:nnDay & Rotational shifts availablen Location:nnMagnum Group,Chinar fortune city, groundfloor, Bhopal (M.P) Google Maps Location:nhttps://maps.app.goo.gl/uG3S4Kg6FxF5VqZx5nnHR. Lokranjan KadweynContact- 7869153156nShare your resume- Lokranjankadwey@magnumgroup.co.in