BPO Job Vacancies in Pune

As a Customer Care Executive in Pune, you will play a vital role in ensuring customer satisfaction and support. In this full-time position, your main responsibilities will include:- **Handling Customer Inquiries**: You will respond to customer questions and concerns via phone, email, or chat, ensuring they receive accurate information and assistance in a timely manner.- **Resolving Complaints**: You will address customer complaints with empathy and professionalism, working to resolve issues efficiently and effectively.- **Maintaining Records**: You will document customer interactions and maintain accurate records to help identify trends and improve service quality.- **Collaborating with Teams**: You will work closely with other departments, such as sales and technical support, to provide customers with comprehensive solutions.- **Providing Product Information**: You will assist customers by explaining product features, benefits, and pricing, helping them make informed decisions.To be successful in this role, candidates should have the following skills and expectations:- **Communication Skills**: Strong verbal and written communication skills are essential for effectively interacting with customers.- **Problem-Solving Ability**: You should be able to think critically and find solutions to customer issues quickly.- **Customer-Focused Attitude**: A commitment to providing excellent service and ensuring customer satisfaction is crucial.- **Team Player**: You should work collaboratively with colleagues to address customer needs efficiently.- **Technology Proficiency**: Basic computer skills and familiarity with customer relationship management (CRM) software will be beneficial. Candidates must have completed at least the 12th grade and possess 1 to 5 years of experience in customer service or a related field.

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Callflex Corporation Pvt. Ltd. is hiring Telecallers / Collection Associates for an outbound domestic voice process. The role involves contacting customers to provide EMI payment reminders and follow up on EMI collections.

We are looking for a motivated and friendly Tele Caller to join our team in Pune. As a Tele Caller, your main duty will be to communicate with potential customers, understand their needs, and provide information about our services. This role is perfect for freshers who are eager to start their career in customer service.Key Responsibilities:- **Making Outbound Calls**: You will be responsible for calling customers and introducing our products or services to them, aiming to generate interest and potential sales.- **Understanding Customer Needs**: During calls, you will listen to customers to understand their requirements, ensuring you can provide relevant information and assistance.- **Maintaining Records**: Keeping accurate records of calls made and customer interactions is essential for tracking progress and follow-ups.- **Providing Information**: You will explain our services, answer questions, and resolve any initial concerns that customers may have to help them make informed decisions.- **Achieving Targets**: You will work towards achieving assigned targets by effectively engaging with customers and encouraging them to inquire more about our offerings.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education and possess excellent communication skills in both English and local languages. A friendly and professional demeanor is important for building rapport with customers. Basic computer knowledge and proficiency in using phone systems are required. A positive attitude, good listening skills, and the ability to work in a team are essential qualities for success in this role. Being a quick learner and adapting to new situations will help you thrive as a Tele Caller.

As an International Customer Support Executive, you will play a vital role in ensuring our customers receive exceptional service and support. Your main responsibilities will include:- **Responding to Customer Inquiries**: You will answer questions and resolve issues for customers via phone, email, or chat, ensuring they feel valued and understood.- **Providing Product Information**: You will assist customers by giving detailed information about our products and services, helping them make informed decisions.- **Handling Complaints**: If a customer is unhappy, you will listen to their complaints, offer solutions, and follow up until the issue is resolved, maintaining a positive relationship.- **Maintaining Customer Records**: You will input and update customer information in our system accurately, allowing for efficient service and follow-up.- **Coordinating with Other Departments**: When a customers issue requires additional support, you will work with other teams to ensure a swift resolution.To succeed in this role, you should have good communication skills, both written and verbal, and be comfortable working in a fast-paced environment. A strong ability to listen actively and empathize with customers is essential. You should be detail-oriented with strong problem-solving skills and have the drive to help others. Proficiency in English and familiarity with international customer service practices will be advantageous. Previous experience in a customer service role is preferred, but a positive attitude and eagerness to learn are equally important.

We are looking for a dedicated Customer Service Associate to join our team in Pune. This role is essential for ensuring customer satisfaction and providing timely support. **Key Responsibilities:**- **Respond to Customer Inquiries:** Address questions and resolve issues via phone, email, or chat, ensuring a helpful and friendly experience for customers.- **Maintain Accurate Records:** Document customer interactions and feedback in our system to help improve service quality and address recurring issues.- **Assist with Product Information:** Provide detailed information about our products and services, guiding customers in their choices and enhancing their experience.- **Resolve Complaints:** Handle customer complaints with empathy and efficiency, aiming for a satisfactory resolution to foster loyalty.- **Collaborate with Team Members:** Work closely with colleagues to share insights and improve service procedures, contributing to a positive team environment.**Required Skills and Expectations:**- Candidates should have completed at least their 12th grade education.- Strong communication skills are essential for effectively interacting with customers and addressing their needs.- A positive attitude and a willingness to learn are crucial for adapting to new challenges and improving service quality.- Basic knowledge of computer systems and software for documentation and communication purposes is important.- Experience in customer service is preferred but not required; we welcome fresh talent who are eager to grow in this field.

Make outbound calls to customers for EMI payment remindersFollow up with customers regarding pending EMI paymentsMaintain accurate call records and customer informationEnsure professional and polite communication with customers

Outbound Calling: Contacting prospective clients to introduce and promote personal loan products.Sales & Conversion: Converting leads into applications by explaining interest rates, eligibility criteria, and repayment terms.Document Collection: Assisting customers with filling out applications and collecting necessary documents.

Co Commerce Company is Hiring! Were growing fast and looking for passionate individuals to join our growing team! Vacancies Available:1. Hiring Department File Submission, Documentation & Candidate Shortlisting 2. Business Development Work Online working through the company's official website & application to grow Company business 3. Team Leader Staff Management, Guidance & Regular Performance Updates Required Skills: Strong Management Skills Excellent Communication Ability Good Leadership Quality What We Offer: Work Timings: 9 AM 5 PM Starting Income: 20,000 22,000 (Based on position)Sunday OFF Location: Katraj, Pune, Maharashtra For more details, contact:HR

Were Hiring Customer Support Executive Real Estate Voice Process Location:2/1516, Off Paud Phata Rd, Pandurang Colony,Erandwane, Pune, Maharashtra 411052 Shift: 10:00 AM 7:00 PM (Fixed Day Shift) Working Days: 6 Days (1 Rotational Week Off between MondayFriday) Job OverviewWe are hiring Customer Support Executives for our Real Estate Voice Process. Candidates should have good to excellent English communication skills and confidence in handling customer conversations over calls. Roles & ResponsibilitiesHandle inbound & outbound calls related to real estate inquiriesCommunicate clearly and professionally with customers in EnglishUnderstand customer requirements and provide accurate informationMaintain proper call records and customer detailsFollow company scripts, processes, and quality standardsEnsure a positive customer experience and build strong rapportAchieve daily and monthly performance targetsCoordinate with internal teams when required Eligibility Criteria:Experience: Minimum 6 months BPO experience(Freshers with fluent English can apply)Qualification: HSC (12th Pass) requiredAge Criteria: 20 to 40 yearsSkills Required:Good to Excellent English speaking & conversational skillsCustomer-focused mindsetBasic computer knowledge Apply NowInterested candidates can apply by sharing their resume at: hr@talentmeshsolutions.com

We Are Hiring Customer Support (International Voice Process)We are looking for enthusiastic and customer-focused professionals to join our team. If you have strong communication skills and a passion for helping customers, we would love to connect with you.Position: Customer Support International Voice ProcessExperience: 04 YearsQualification: Any Full-Time GraduateWork Mode: Work from Office (Mandatory)Shifts: 247 Rotational Shifts with Weekly OffPrimary Location: BengaluruWalk-in Interviews Available At: Bengaluru, Pune, Hyderabad, and KolkataFreshers are most welcomeKey Responsibilities: Handle customer queries and resolve client issues via calls, chat, and email. Analyze customer concerns and provide effective resolutions. Demonstrate strong problem-solving skills and ownership of customer issues. Ensure a positive customer experience and respect customers time. Manage time effectively and adhere to process guidelines.Requirements: Excellent communication skills in English. Strong analytical and problem-solving abilities. Open to working in a 247 shift environment. Candidate must be fully vaccinated (as per company policy). Interested candidates can apply or share their resumes:Email: barkha.kwalityjobs@gmail.comWhatsApp: +91 9512846484

Job DescriptionWe are looking for confident and fluent Inbound Sales Executives to handle incoming customer calls. The role involves understanding customer needs, providing accurate information, and converting inbound inquiries into successful sales while maintaining a high standard of customer experience.This role is ideal for candidates with strong English communication skills who enjoy interacting with people and have a natural ability to persuade and close.______________Key Responsibilities Handle inbound calls from interested customers Understand customer requirements and recommend suitable products or services Communicate clearly and professionally in English Convert inbound inquiries into sales opportunities Build rapport and trust with customers Maintain high call quality and customer satisfaction Achieve individual and team sales targets______________Requirements Excellent spoken English Strong communication and interpersonal skills Sales mindset with the ability to persuade and close Confidence in handling inbound customer conversations Willingness to work in US shift______________Preferred (Not Mandatory) Experience in inbound sales, voice process, or customer support BPO / international calling experience______________What We Offer Fixed salary + attractive performance-based incentives Saturday & Sunday fixed off US shift exposure Training and ongoing sales support Career growth opportunities

Uk/Us International Voice HiringUk Collection Process And Us Canadian ProcessPune LocationOnline Interview 3 RoundsExperience In International Bpo Voice With Good Communication Skills MandatoryUk Shift From 12Pm Onwards9Hrs ShiftSal 4.5LpaCanadian Shift Is Night ShiftSal 5Lpa Max2 Way Cabs2 Rotational Off5 Days Working

We are looking for a Telesales Executive for our automobile sales team. The candidate will talk to customers on phone and explain our vehicle details.Key Responsibilities:Call customers and tell them about cars/bikes and offersExplain vehicle features, price, and finance optionsAnswer customer questions politelyFollow up with interested customersFix appointments for showroom visit or test driveMaintain customer details and call recordsRequirements:Basic communication skillsComfortable talking on phoneMinimum 12th pass (graduate preferred)Sales experience is a plus (freshers can apply)Basic knowledge of automobiles is goodSkills Required:Good communicationConvincing skillsCustomer handlingPositive attitudeBenefits:Fixed salary + incentivesTraining will be providedGrowth opportunity

Ensure team performance meets defined quality, productivity, and compliance metrics.Provide constructive feedback, coaching, and mentoring based on call audit findings.Prepare and share daily, weekly, and monthly quality & performance reports with management.Identify training needs and coordinate with the training team for skill enhancement.Handle escalations and ensure timely resolution of customer and process-related issues.Monitor attendance, adherence, and shrinkage of team members.Implement process improvements to enhance customer satisfaction and reduce error rates.Ensure compliance with internal policies, SOPs, and regulatory guidelines.

As a Telecaller in Parvati, Pune, you will be responsible for making outbound calls to potential customers to generate leads or set appointments. You will also handle incoming calls and provide information about products or services.Key responsibilities include making cold calls to prospective customers to introduce products or services, following up on leads provided by marketing team, answering incoming calls and addressing customer inquiries, and maintaining a database of customer information.The ideal candidate should have excellent communication skills, both verbal and written, be persuasive and patient, have a friendly and professional phone manner, and be able to work well under pressure. A minimum of 1 year of experience in telemarketing or customer service is required, and a 10th pass educational qualification is sufficient for this role. Being able to work full time from the office in Parvati is also required for this position.

Job Opening: UK process CRM Executive (Female)Experience: 02 Years (Freshers can apply)Location: ____Shift: UK shifttime - 2.00pm to 11.00pm Week off - Saturday half day / Sunday off Qualification: 12th Pass / GraduateJob Role:Make outbound calls to UK clients.Update and manage customer details in CRM software.Follow up with customers and schedule appointments.Maintain call records and daily reports.Provide basic information and customer support.Requirements:Female candidate preferred.Excel sheets , Email writing and handling Good English communication skills.Basic computer & CRM knowledge (training provided).Comfortable with UK shift Confident, polite, and target-oriented.Salary: salary + incentivesBenefits: Incentives, trainingRegards mayuri 9637388822

As a Business Promoter, your main responsibility will be to promote our products or services to potential customers in Pune, India. This involves conducting market research, creating marketing strategies, and implementing promotional campaigns to increase sales and brand awareness. You will also be required to build relationships with clients and customers to increase customer loyalty and retention.Key responsibilities include:- Conducting market research to identify potential target customers and market trends.- Developing marketing strategies to promote products or services effectively.- Implementing promotional campaigns through various channels such as social media, email, and events.- Building relationships with clients and customers to increase customer loyalty and retention.- Monitoring and analyzing the success of promotional campaigns and making necessary adjustments.Required skills and expectations:- A graduate with 0-2 years of experience in marketing or sales.- Strong communication and interpersonal skills.- Ability to work independently as well as part of a team.- Good organizational and time management skills.- Knowledge of marketing principles and techniques.- Willingness to learn and adapt to new strategies and technologies.

Job Title: International Collection ProcessLocation: Pune, KharadiShifts: US ShiftsExperience: Freshers & Experienced Candidates WelcomeEligibility: Undergraduates can ApplyCommunication Skills: Looking for Candidates with Strong Communication SkillsJob Description:We are hiring for the International Collection Process and invite freshers, undergraduates, and experienced candidates to apply. This is an excellent opportunity to be part of a dynamic team, working on international client accounts to follow up on overdue payments. If you have good communication skills and a desire to work in a target-driven environment, we would love to hear from you!Key Responsibilities:Contact international clients to follow up on overdue payments.Maintain accurate records of payments and outstanding balances.Collaborate with team members and management to resolve payment issues.Ensure compliance with international financial regulations and company policies.Provide excellent customer service while maintaining professionalism.Requirements:Strong verbal and written communication skills.Ability to work in a fast-paced, target-driven environment.Detail-oriented with good problem-solving abilities.Freshers, undergraduates, and candidates with prior experience in collections, customer service, or finance are welcome to apply.What We Offer:Free Transport to and from the workplace.Uncapped Incentives based on performance.US Shifts to cater to international clients.Training provided for freshers.Opportunity to work with an international team and gain global exposure.Career growth and advancement opportunities.

Job DescriptionWe are looking for confident and fluent Inbound Sales Executives to handle incoming customer calls. The role involves understanding customer needs, providing accurate information, and converting inbound inquiries into successful sales while maintaining a high standard of customer experience.This role is ideal for candidates with strong English communication skills who enjoy interacting with people and have a natural ability to persuade and close.______________Key Responsibilities Handle inbound calls from interested customers Understand customer requirements and recommend suitable products or services Communicate clearly and professionally in English Convert inbound inquiries into sales opportunities Build rapport and trust with customers Maintain high call quality and customer satisfaction Achieve individual and team sales targets______________Requirements Excellent spoken English Strong communication and interpersonal skills Sales mindset with the ability to persuade and close Confidence in handling inbound customer conversations Willingness to work in US shift______________Preferred (Not Mandatory) Experience in inbound sales, voice process, or customer support BPO / international calling experience______________What We Offer Fixed salary + attractive performance-based incentives Saturday & Sunday fixed off US shift exposure Training and ongoing sales support Career growth opportunities

Make outbound calls to customers for EMI payment remindersFollow up with customers regarding pending EMI paymentsMaintain accurate call records and customer informationEnsure professional and polite communication with customers

Monitor and evaluate inbound and outbound voice calls to ensure quality and process compliance.Conduct regular call audits based on defined quality scorecards and SOPs.Provide detailed feedback and coaching to agents to improve call handling and customer experience.Identify quality gaps, root causes, and recommend corrective actions.Prepare and maintain daily, weekly, and monthly QA reports.Track agent performance trends and share insights with Team Leaders and Management.Participate in calibration sessions with operations and training teams.

Good Communication SkillsInsurance Knowledge should be able to grab it Freshers are welcome;