BPO Job Vacancies in Indore

We are looking for a Calling Executive to join our team in Indore, India. This part-time position is suitable for freshers who have completed at least the 10th grade. The role involves customer care calling and chatting, where you will assist customers with their inquiries and provide information about our services.Key responsibilities include:- Handling customer calls and chats: You will engage with customers, answer their questions, and resolve their issues while ensuring a positive experience.- Providing information: Clear communication about our products and services is essential, so you will need to convey information accurately and effectively.The ideal candidate should have:- Good communication skills: You must be able to articulate clearly and engage customers positively.- Basic computer knowledge: Familiarity with using computers and chat applications is important for handling customer interactions efficiently.- Patience and empathy: A friendly and understanding approach is key when dealing with customer concerns.Additional work requirements include a reliable mobile device to conduct calls and chats from home. Applicants must also be prepared for a security deposit and joining fee, which are refundable. This position allows for flexible working hours, accommodating your schedule while ensuring commitment to customer service. If you are eager to start your career in customer service, this opportunity is perfect for you.

Hiring: International Voice Process - IndorePosition: International Voice Process ExecutiveLocation: IndoreEligibility:Freshers & Experienced candidates can applyMinimum Qualification: Graduate Salary:21,000 CTCWork Schedule:5 Days Working2 Rotational Week OffsKey Requirements:Good English communication skillsWillingness to work in rotational shiftsCustomer service mindsetBasic computer knowledgePerks & Benefits:Attractive salary packageCareer growth opportunitiesFriendly work environmentTraining provided for freshersApply Now!Interested candidates can share their resume or contact us for more details.

Customer Support Executive Handle customer calls, queries, and complaints professionally.Provide accurate information and resolve customer issues.Maintain customer records and update details in the system.Coordinate with internal teams when required.Ensure good customer satisfaction and timely follow-up.Good communication skills and basic computer knowledge required.

We are seeking a dedicated and enthusiastic Telecaller to join our team in Indore. The ideal candidate will possess excellent communication skills and a passion for customer service.Key Responsibilities:1. Outbound Calling: Make calls to potential clients to promote our products and services, aiming to generate interest and secure appointments.2. Customer Interaction: Engage with customers to understand their needs, answer queries, and provide necessary information, ensuring a positive experience.3. Record Keeping: Maintain accurate records of calls made and customer interactions in our database for future reference and follow-up.4. Feedback Collection: Gather feedback from clients to help improve our offerings and assist in developing strategies for better customer engagement.5. Team Collaboration: Work closely with other team members to reach sales targets and contribute to the overall success of the company.Required Skills and Expectations:Candidates should have a minimum of 1 year and a maximum of 7 years of experience in a telecalling or customer service role. A high school diploma (12th pass) is essential. Strong verbal communication skills in Hindi are necessary for effective customer interaction. Candidates must be able to work efficiently in a team and handle customer objections calmly. A proactive attitude and the ability to learn quickly are also expected to thrive in our dynamic work environment.T

Join our team as a Customer Care Associate in Indore, where you will play a vital role in ensuring a positive experience for our customers. If you have a passion for helping others and are eager to develop your skills, this is the perfect opportunity for you.As a Customer Care Associate, your key responsibilities will include:- Customer Support: Interact with customers through various channels to address their inquiries, resolve issues, and provide assistance with our services and products. Your friendly demeanor will help create a welcoming atmosphere for all clients.- Problem Solving: Identify customer concerns and work diligently to find effective solutions. You will be empowered to address issues promptly and efficiently, enhancing customer satisfaction.- Communication: Maintain clear and respectful communication with customers and colleagues. This involves actively listening, providing relevant information, and ensuring that customers feel heard and valued.- Record Keeping: Document customer interactions and inquiries in the system. Accurate records will help improve service and ensure follow-ups are timely and efficient.To excel in this role, candidates should possess strong communication skills, both verbal and written. A positive attitude and the ability to work well under pressure are essential. Being a team player will aid in collaborating with colleagues to solve problems efficiently. Finally, prior experience is not necessary, making it an excellent opportunity for recent graduates or those looking to start their careers in customer service.

We are looking for a dedicated and enthusiastic Customer Support Executive to join our team in Indore. In this full-time role, you will play a crucial part in ensuring a positive experience for our customers.Key Responsibilities:- Responding to Customer Inquiries: You will handle customer questions and concerns via phone, email, or chat, ensuring timely and accurate responses.- Resolving Issues: You will assist customers in troubleshooting their problems, providing solutions or escalating issues to the appropriate department as needed.- Maintaining Customer Records: You will be responsible for updating customer information in our database, ensuring all records are accurate and current.- Providing Product Information: You will educate customers about our products and services, helping them understand features and benefits.- Gathering Customer Feedback: You will collect feedback from customers regarding their experiences and suggestions to help improve our services.Required Skills and Expectations:- Communication Skills: Clear and effective verbal and written communication skills are essential to interact with customers and provide information accurately.- Problem-Solving Abilities: You should be able to think critically and resolve customer issues promptly while providing a positive experience.- Empathy and Patience: Understanding customer feelings and concerns is crucial, so possessing a caring attitude is important.- Basic Computer Proficiency: Familiarity with computers and common software applications is needed to navigate customer management systems.- Team Player: You should be comfortable working in a team environment while also being able to work independently. This role is ideal for individuals seeking to start or build a career in customer service.

We are seeking a dedicated and enthusiastic Customer Support Executive to join our team in Indore. This is a full-time work-from-home position perfect for freshers who have completed their 12th grade. In this role, you will be the first point of contact for our customers, helping them with inquiries and providing excellent service.- Respond to Customer Queries: You will handle customer questions via phone, email, or chat, ensuring they receive timely and accurate information.- Provide Solutions: Its essential to understand customer issues and provide effective solutions, helping them resolve problems quickly and efficiently.- Record Interaction Details: You will log all customer interactions in our system to maintain accurate records for future reference and to enhance service.- Follow Up with Customers: After resolving issues, you will follow up to ensure customers are satisfied and their concerns have been addressed.- Collaborate with Team Members: Working closely with colleagues is crucial for sharing knowledge and improving support processes together.To succeed in this role, you need excellent communication skills and a friendly attitude. Being patient and empathetic towards customers is important, as well as having strong problem-solving abilities. Basic computer knowledge and proficiency in using various communication tools will also be beneficial. A positive mindset and a willingness to learn are key expectations for this position, as you will be encountering different customer scenarios regularly.

A Customer Care Executive (CCE) acts as the bridge between an organization and its customers. For a graduate with at least 6 months of experience, a typical job description (JD) focuses on resolving inquiries, managing accounts, and maintaining satisfaction.Core Responsibilities Inquiry Resolution: Address customer complaints and inquiries via calls, email, or chat in a timely manner.Relationship Management: Build trust and rapport with customers to ensure brand loyalty and retention.Sales & Up-selling: Identify opportunities to cross-sell or upgrade products/services during interactions.Documentation: Accurately update and maintain customer records in the CRM system.Expected Skills & RequirementsEducation: A completed bachelor's degree in any stream.Experience: 6 months to 1 year in a customer support, BPO, or sales environment.Communication: Excellent verbal and written communication skills in the required languages (e.g., English, Hindi, local dialects).Soft Skills: Active listening, patience, problem-solving, and a high degree of empathy.Technical Aptitude: Basic computer literacy and familiarity with CRM tools.

We are looking for a Tellecaller to join our team at our RNT Marg location. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in a dynamic environment. The position is full-time and requires you to work from the office.Key Responsibilities:- Make Outbound Calls: You will reach out to potential customers to introduce our services and products, helping to generate interest and leads.- Provide Information: As a Tellecaller, you will provide clear and accurate information about company offerings, responding to any questions from customers.- Update Customer Records: You will maintain accurate records of calls and customer data in our database, ensuring all information is up-to-date.- Follow Up: You will follow up with potential leads to move them further along the sales process, keeping track of notes from conversations.- Achieve Targets: You will work towards achieving daily and monthly call and conversion targets, contributing to the overall success of the sales team.Required Skills and Expectations:- Strong verbal communication skills are essential to effectively convey information and build rapport with customers.- Good listening skills are necessary to understand customer needs and provide appropriate solutions.- Basic computer proficiency is required for updating records and using call software.- A positive attitude and willingness to learn will help you succeed in this role.- Being self-motivated and able to work in a team environment is important for achieving individual and team goals.

We are looking for a dedicated Telecaller to join our team in Indore. The ideal candidate will be responsible for connecting with potential clients and providing them with information about our services. This role is perfect for individuals who have strong communication skills and a passion for customer service.Key Responsibilities:- Making Outbound Calls: You will initiate calls to potential customers, introducing our services and understanding their needs.- Updating Customer Information: Accurately record and manage customer data in our database to ensure that all information is current and accessible.- Handling Queries: Respond to customer inquiries and provide clear and helpful answers to their questions about our offerings.- Promoting Products/Services: Actively promote our products or services during calls, emphasizing their benefits and encouraging customers to take action.- Meeting Targets: Work towards achieving set call quotas and other performance metrics to contribute to team success.- Report Generation: Prepare daily or weekly reports on call activities and outcomes to share with management.Required Skills and Expectations:Candidates should possess excellent verbal communication skills and have a friendly, persuasive demeanor. Strong listening skills are essential to understand customer needs. Basic computer skills are necessary for data entry and record keeping. While prior experience in telecalling is preferred, it is not mandatory; candidates with a passion for learning and a willingness to develop their skills will be considered. A minimum educational qualification of 12th grade is required.

We are seeking a dedicated Customer Support Executive to join our team in Vijay Nagar, Indore. This role is crucial for providing excellent support to our customers and ensuring their queries are handled promptly and effectively.Key Responsibilities:- Customer Interaction: Engage with customers via phone, email, or chat to understand their issues and provide appropriate solutions, ensuring a positive experience with the company.- Issue Resolution: Analyze and resolve customer complaints in a timely manner, demonstrating empathy and patience, which helps to retain customer loyalty.- Product Knowledge: Stay updated on our products and services to guide customers accurately and confidently, which empowers customers to make informed decisions.- Record Keeping: Maintain accurate records of customer interactions and transactions, ensuring all information is up-to-date for future references and escalation if necessary.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, both verbal and written, to convey information clearly and efficiently. A good listener is essential to understand customer needs and concerns. Basic computer skills and proficiency in relevant software applications are also required. Candidates should have a problem-solving mindset, with the ability to adapt to different situations and handle customer inquiries with professionalism. Being a 12th pass is required, and while previous experience is not necessary, a willingness to learn and grow in a fast-paced environment is important.

Job Description:We are hiring Customer Support professionals for an International Voice Process (Career Counseling role). The candidate will interact with U.S.-based clients, understand their needs, guide them with appropriate career solutions, and ensure a smooth support experience.Requirements:Excellent English communication skillsAbility to handle international calls confidentlyComfortable working in night shiftGood listening and problem-solving skillsPrior international calling experience preferredBenefits:Fixed salary + performance incentivesPaid trainingInternational client exposureGrowth opportunities

Key Responsibilities:1. Make outbound calls to potential customers: Tele callers are responsible for reaching out to potential customers via phone calls to promote products or services offered by the company.2. Explain product or service details: They need to provide detailed information about the products or services to interested customers and address any queries they may have.3. Maintain customer database: Tele callers are required to keep a record of customer interactions and update the database with relevant information for future reference.4. Follow-up with customers: They need to follow up with customers who have shown interest in the products or services to ensure customer satisfaction and potentially make a sale.Required Skills and Expectations:1. Good communication skills: Tele callers must have excellent verbal communication skills to effectively interact with customers over the phone.2. Basic computer knowledge: They should be familiar with using computers and software applications to update customer records and communicate with team members.3. Patience and persistence: Tele callers need to be patient and persistent in dealing with different types of customers and handling rejections professionally.4. Clear voice and pronunciation: It is essential for tele callers to have a clear voice and proper pronunciation to ensure effective communication with customers.

As a Customer Care Executive, you will be responsible for providing exceptional customer service to resolve inquiries and issues efficiently. This includes responding to customer inquiries via phone, email, and chat, addressing complaints, and ensuring customer satisfaction.Key responsibilities include answering customer inquiries promptly and professionally, resolving customer complaints in a timely manner, escalating complex issues to the appropriate department, maintaining customer records and documentation, and actively seeking to improve customer service processes.The ideal candidate should have excellent communication skills, both written and verbal, a patient and empathetic attitude towards customers, the ability to multitask and problem-solve efficiently, and a strong attention to detail. Additionally, candidates should be proficient in using basic computer applications and have a good understanding of customer service principles. A high school diploma or equivalent is required, and prior customer service experience is preferred but not mandatory.

We are hiring a person with good communication skills. And this is a job related to a solar company.

Job Description: Customer Support Associate (Male Candidates only)Cogent E Services - Indore, Madhya PradeshCogent E Services is seeking motivated and customer-focused male individuals to join our team in Indore as Customer Support Associates. We require excellent communication skills and fluency in English and/or Hindi.Key Responsibilities- Handle inbound and outbound customer inquiries professionally across various channels.- Resolve customer issues, provide accurate info, and offer timely solutions in English/Hindi.- Document customer interactions accurately in the CRM system.- Maintain high customer satisfaction by following service standards.- Collaborate with team members to escalate and resolve complex issues.- Stay updated on product knowledge, policies, and procedural changes.Required Qualifications- Fluency in English and/or Hindi (both is an advantage).- Minimum educational qualification: High School Diploma or Graduation (must not be pursuing any degree).- Strong verbal and written communication skills.- Excellent listening, problem-solving, and de-escalation skills.- Able to work in a fast-paced environment and handle multiple tasks.- Must be willing to work in rotational shifts (06:00 AM to 02:00 AM).What We Offer- Competitive salary (20k-25k CTC) and performance incentives.- Comprehensive training and professional development opportunities.- Supportive and dynamic work environment.- Opportunities for career growth.

We have vacant of 50 Customer Service Associate Jobs in Indore Experience Required : 1 Year Educational Qualification : 12th Pass Skill Customer Care, BPO Operations, International BPO, English, Good Communication Skills etc.Work from Office, 5 days working, Rotational Shifts

Job Openings for 25 BPO Customer Support Executive Jobs for Freshers in Indore having Educational qualification of : 12th Pass with Good knowledge in BPO Operations, Domestic BPO, Customer Support etc.

Hiring for 15 BPO Telecaller Jobs in Pune Station Road, Delhi Gate, Surat, Surat, Gujral Nagar, Jalandhar, Jawaharnagar(GujaratRefinery) Rajkot, Ujjain, Indira Nagar, Patna, Indore, Bhopal, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass, B.A, B.C.A, B.Com with Good knowledge in Customer Support, Customer Care etc.

Job Title: Team Leader International BPO CampaignLocation: IndoreJob Type: Full-TimeShift: [Night Shift/Rotational Shifts depending on campaign]Experience Required: Minimum 1 year as Team Leader in an International BPO processJob Summary:We are seeking a dynamic and experienced Team Leader to manage and lead a team of customer service or sales agents in an international BPO process. The ideal candidate should have prior leadership experience in any international campaign and a strong understanding of performance metrics, coaching, and operational excellence.Key Requirements:Minimum 1 year of experience as a Team Leader in an international BPO process (Voice/Non-Voice/Chat/Email).Strong understanding of BPO KPIs and SLA management.Excellent communication, interpersonal, and leadership skills.Proficiency in MS Office tools (Excel, PowerPoint, Word).Ability to work in a fast-paced, target-driven environment.Flexibility to work in night shifts or rotational shifts.