Array ( [0] => bpo [1] => gurgaon ) 200+ BPO Jobs in Gurgaon,Business Process Outsourcing Job Vacancies in Gurgaon Haryana
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BPO Job Vacancies in Gurgaon

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Openings For Telecaller || Freshers & Experienced

Arogyam Ayurveda

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Gurgaon
Domestic BPO Inbound Outbound Calling Microsoft Excel Calling Tele Sales Telesales
Make outbound calls to prospective students and explain available courses and services.Handle inbound inquiries and provide accurate information.Maintain follow-ups with leads and convert them into admissions.Maintain professional communication and ensure excellent customer service.Achieve daily/weekly/monthly call and admission targets.Work closely with the academic and sales team to ensure smooth workflow.
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12th Pass Freshers For Customer Care Executive

Star Airways

  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are looking for a Customer Care Executive who is enthusiastic and ready to assist customers with their inquiries and needs. As a vital part of our team, you will play a key role in delivering excellent customer service. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls, emails, and messages from customers, providing accurate information and solutions in a friendly manner. - **Resolve Issues:** Address customer complaints or concerns effectively, ensuring that problems are resolved in a timely fashion to maintain customer satisfaction. - **Maintain Records:** Keep detailed records of customer interactions and transactions for future reference and reporting purposes. - **Follow Up:** Reach out to customers after their inquiries to confirm that issues are resolved and to ensure they are satisfied with the service received. - **Collaborate with Teams:** Work with other departments to relay customer feedback and help improve products or services. **Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to engage with customers clearly. A positive attitude and patience are essential to handle various customer personalities. You should be comfortable using computers and navigational tools to record interactions and find product information. While prior experience is not necessary, a willingness to learn and adapt is vital. A 12th-grade education or equivalent is required. You should be able to work independently in a home environment and manage your time efficiently.
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Telesales Executive Jobs For Freshers - Gurgaon

Ak Global Management Services

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Gurgaon Sector 18
Outbound Calling KPO Online Sales Domestic BPO Voice Process Cold Calling
Job Title: Specialist - Tele SalesProcess: Personal Loan
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Tele Caller (1-3 Years)

Gainers Realtors

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Outbound Calling Domestic BPO Voice Process Cold Calling Convincing Power BPO Call Center Telesales Outbound Sales Microsoft Excel
We are looking for a dedicated Tele Caller to join our team in Gurgaon. The ideal candidate will have 1 to 3 years of experience in telecalling and a graduate degree. This full-time role requires you to work from the office.Key Responsibilities:- **Make Outbound Calls:** You will reach out to potential clients, introducing our services and gathering information to make a strong impression.- **Engage with Clients:** Use effective communication skills to build rapport with customers and address their queries to encourage interest.- **Follow Up:** Keep track of calls made and follow up with leads to ensure potential customers have all necessary information.- **Record Keeping:** Maintain accurate records of conversations, insights, and client feedback in our database.- **Collaborate with Team:** Work closely with the sales and marketing teams to share insights and support overall business strategies.Required Skills and Expectations:Candidates must possess strong verbal communication skills with the ability to speak clearly and confidently. You should be proficient in handling objections and be persuasive. Basic computer skills and familiarity with CRM software are essential for managing client information. A positive attitude and a willingness to learn will contribute to your success in this role. It is also crucial to be self-motivated, organized, and capable of managing your time effectively to meet performance targets.
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Freshers & Experience || Part Time || BPO Telecaller

Easywork Odoo Company

  • 0 - 2 yrs
  • Gurgaon
Customer Support Cold Calling Good Communication
We are looking for a dedicated BPO Telecaller to join our team in Gurgaon, India. This part-time work-from-home position is ideal for individuals who have a passion for communication and a desire to build their careers in customer service. Experience is not mandatory, making this an excellent opportunity for freshers.The key responsibilities include:1. **Customer Interaction**: Engage with customers over the phone to address their inquiries, provide information about services, and assist with order placements. Clear and polite communication is essential to ensure customer satisfaction.2. **Record Maintaining**: Keep detailed logs of customer interactions, feedback, and inquiries in our database. Accurate record-keeping helps in following up on customer needs and improving service quality.3. **Problem Solving**: Identify customer issues and provide effective solutions or escalate them to the concerned department. Being proactive in addressing concerns will enhance customer trust and loyalty.4. **Promoting Services**: Inform customers about ongoing promotions or new services. Sharing information in a persuasive yet respectful manner can help boost sales.To succeed in this role, candidates need excellent verbal communication skills, a friendly attitude, and basic computer knowledge. Being organized and able to manage time effectively is crucial since this role requires working independently. A willingness to learn and adapt will make a candidate thrive in this fast-paced environment.
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Customer Service Associate - Full Time - Freshers

Job Copilot

  • Fresher
  • 4.8 Lac/Yr
  • Gurgaon
Customer Care Cons Customer Relationship BPO Operations Domestic BPO Chat Support
Urgently requirement for Customer Service Associate. The candidate should have Knowledge about Customer Service.
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Female - Telecaller - Udyog Vihar Phase V Gurgaon

AIP Astro Pvt Ltd

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Udyog Vihar Phase V Gurgaon
Microsoft Excel Outbound Calling Inbound Domestic BPO
We are looking for a dedicated female Telecaller to join our team in Udyog Vihar Phase V. The ideal candidate should have at least one year of experience in telecalling and should be a minimum of 12th grade pass.**Key Responsibilities:**- **Make Outbound Calls:** You will be required to reach out to potential customers over the phone to promote our products or services, ensuring clear communication and engagement.- **Provide Information:** Explain the features and benefits of our offerings to customers, answering their queries effectively and persuasively.- **Customer Follow-up:** Regularly follow up with leads to convert them into sales, maintaining a record of conversations and customer preferences.- **Record Keeping:** Maintain accurate records of calls, customer interactions, and transactions in the database for future reference and reporting.- **Team Collaboration:** Work closely with the sales and marketing teams to share feedback and improve calling strategies, contributing to overall team objectives.**Required Skills and Expectations:**The candidate should possess excellent communication and interpersonal skills to connect with customers effectively. A persuasive attitude and the ability to listen actively are essential. Strong organizational skills are necessary for managing customer records and follow-ups. The Telecaller should be self-motivated and able to work under pressure to meet targets. Proficiency in basic computer skills, along with a friendly demeanor, will enhance the overall customer experience. Additionally, a commitment to providing exceptional customer service is crucial.
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Business Development Executive (US and UK Accounting Outsourcing)

Capital Placement Services

  • 2 - 7 yrs
  • 8.5 Lac/Yr
  • Gurgaon
Sales UK Sales US Sales International Sales Account Sales
Industry: US and UK Accounting OutsourcingRole SummaryWe are seeking a dynamic and results-driven International Business Development Executive to drive new client acquisition in the US and UKmarket in bookkeeping, financial due diligence, advisory services, CFO Services, and others.The candidate will be responsible for identifying prospects, executing outbound outreach, and generating qualified leads for our services.Key ResponsibilitiesIdentify and research potential clients (CPAs, EAs, accounting firms) and generate leads in the US.Identify and generate leads from international clients, primarily small to medium sized businesses in need of bookkeeping, accounting, and taxservices.Generate and nurture leads via cold calling, LinkedIn, website and decks outreach, and email campaigns.Coordinate discovery calls, demos, and meetings between prospects and senior leadership.Meet or exceed monthly targets for activity, lead generation, opportunity creation, and revenue.Target oriented individual with prior track record of achieving at least 75% of the targets including MQLs followed by revenue targets.Maintain a strong pipeline of qualified opportunities to ensure consistent monthly conversions.Monitor and report on performance metrics such as lead conversion, revenue, and client satisfaction.Provide regular updates and market insights to senior management.Stay informed on industry trends and competitor activity.Skills and QualificationsBachelors in Business, Marketing, Finance, or related field (Masters preferred).3-5 years of international business development experience, preferably in Finance, Accounting, tax services or US B2B sales.Strong understanding of the US & North American market.Excellent sales, negotiation, and cross-cultural communication skills.Proficient in navigating organizational hierarchies and engaging decision-makers.Self-driven with a strong track record in meeting and exceeding sales targets.Team player with ability to work independently.Proficiency in CRM tools, Microsoft Office, and market research tools.Multilingual ability is a plus.BenefitsCompetitive salary with commission.Opportunities for international travel and networking.Professional development opportunities.5 Days workingMNC CompanySatish KohliP- 9891750342 W- 7895263093capitalplacement02@gmail.com
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Jobs by Popular Location

BPO Customer Support Executive Jobs For 12th Pass Freshers

Prolegion Private Limited

  • 0 - 2 yrs
  • Gurgaon
Customer Support Communication Basic Computer Skills
Job Tittle: Customer Service Executive BPOJob Location: GurgaonEmployment Type: Full-timeExperience: 0-2 yearsATS Link: https://www.prolegion.com/marketplace/391cd186-8821-496b-991d-40d03809c20e/customer-service-executive--bpo?utm_source=placementindiaJob Summary:We are looking for a Customer Service Executive to join our BPO team. The ideal candidate will be responsible for handling customer queries, resolving issues efficiently, and delivering a positive customer experience through voice, chat, or email support.Key Responsibilities:Handle inbound and/or outbound customer calls professionallyRespond to customer queries via phone, email, or chatResolve customer complaints and provide appropriate solutionsMaintain accurate records of customer interactions in CRM systemsFollow communication scripts and company guidelinesMeet quality, productivity, and customer satisfaction targetsEscalate complex issues to the relevant department when requiredEnsure timely follow-ups with customersRequired Skills & Qualifications:Minimum qualification: 12th pass / Graduate (any stream)Excellent verbal and written communication skillsBasic computer knowledge (MS Word, Email, CRM tools)Ability to handle customers politely and patientlyGood problem-solving and listening skillsPreferred Skills:Prior experience in BPO / Call Center / Customer Support (freshers can also apply)Knowledge of customer service standards and practicesAbility to work under pressure and meet targetsBenefits:Attractive salary + performance incentivesPaid training providedCareer growth opportunitiesFriendly and professional work environmentDay shifts only (Domestic process)
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Customer Care Associate - Gurgaon Fresher

FutureCarve Career Solution

  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Gurgaon
Domestic BPO International BPO Customer Guidance Customer Support
Responsibilities Handle customer queries and promote services Provide product/service information to customers Maintain customer satisfaction and documentation Eligibility Qualification: Graduation Mandatory Experience: Minimum 1 year telesales experience required Skills: Good English & Hindi communication
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Tele Caller - Full Time

TieIn HR Support

  • 1 yrs
  • 3.0 Lac/Yr
  • Gurgaon Sector 18
Good Communication Listener Customer Relationship Domestic BPO Voice Process Inbound
We are looking for a dedicated Tele Caller to join our team in Gurgaon Sector 18. The ideal candidate should have at least 1 year of experience and be a 12th-grade pass. This role involves making outbound calls to potential clients and providing them with information about our products and services.Key Responsibilities:1. **Outbound Calling**: You will make calls to a list of potential clients, introducing our services and understanding their needs, helping to generate leads and drive sales.2. **Customer Interaction**: You will engage with customers professionally and courteously, addressing any questions or concerns they may have about our products and offering suitable solutions.3. **Data Entry**: Accurately record call details and maintain customer information in our database to ensure up-to-date records for future reference.4. **Follow-Up**: After the initial call, you will follow up with clients who show interest, ensuring they have all required information and persuading them to make a purchase.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, both verbal and written. You must be comfortable speaking on the phone and engaging with potential customers. A strong understanding of sales techniques will be beneficial. You should be organized and able to manage multiple calls efficiently. Being friendly, persuasive, and resilient in the face of challenges is essential to succeed in this role. A positive attitude and a willingness to learn are important qualities we value.
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Looking For Telesales Executive

Skill Bridge 4 Learners

  • 1 - 3 yrs
  • Gurgaon
Outbound Calling Domestic BPO International BPO Inbound Marketing Online Sales Marketing Communication Voice Process
For more details contact me directly Ms Kajal Rajput 9990120011
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Looking For Quality Analyst

Talent Futures Services

  • 1 - 3 yrs
  • 2.8 Lac/Yr
  • Gurgaon
International BPO Executive Domestic BPO Quality Analyst Audit
*Hiring for Quality Consultant / Quality Analyst**5 days working weekends off**Location: Gurugram (Work from Office)**Experience: 13 years in international voice or domestic cce**Salary: 1.5 2.75 LPA**Key Responsibilities*Conduct call audits and quality monitoringCoach agents to improve performance and customer experienceEnsure adherence to quality standards and processes*Eligibility*Graduate in any stream6 months international or 18 months domestic process experience (CSA/CSR/CSE)Strong English communication (verbal & written)Willing to work in a 247 international processSkills Required:Quality Audit, Call Monitoring, Quality AnalysisPerks:Travel reimbursementIn-house cafeteria & game zoneFree parkingInterview: 2 video rounds, same-day offer
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Hiring Tellecaller For Gurgaon

Core Corporates

  • 1 - 4 yrs
  • Gurgaon
Sales Call Outbound Calls Domestic BPO Outbound Calling Voice Process
Make outbound calls to prospective customersGenerate and follow up on leadsProvide accurate information about services offered by the companyMaintain proper records of calls and customer responsesAchieve daily and monthly calling targetsEnsure customer satisfaction through effective communication
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Hiring Telesales Executive For Gurgaon (Female Only)

Dolphinarium Translogistics Private Limited

  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Tele Caller Sales BPO MS-excel MS Word Lead Generation Online Sales Negotiation Skills
Join our team as a Telesales Executive in Gurgaon, India. As a Telesales Executive, you will be responsible for making outbound calls to potential customers to promote our products or services.Key responsibilities include:1. Making outbound calls to potential customers: You will be responsible for reaching out to potential customers to introduce them to our products or services.2. Generating sales leads: You will need to effectively communicate the benefits of our products or services to encourage potential customers to make a purchase.3. Achieving sales targets: You will be expected to meet or exceed sales targets set by the company.4. Providing excellent customer service: You will need to address any customer inquiries or concerns in a professional and timely manner.To excel in this role, you should have strong communication skills, a friendly and persuasive demeanor, and the ability to work well under pressure. Prior experience in telesales or customer service is preferred. A high school diploma or equivalent is required. This position is full-time and requires you to work from office. We are looking for a female candidate to join our team.
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Customer Support Specialist - Freshers

Belivers HR

  • Fresher
  • 6.0 Lac/Yr
  • Gurgaon
Voice Process Chat Process Cold Calling Customer Support Outbound Calling Customer Care International BPO International Voice Process BPO Call Center Call Center BPO Customer Support Voice Process Domestic Voice Process Inbound Voice Process Good Communication Skills
Top BPO in India is Hiring Hiring for International Voice or International Blended Process Location: Gurgaon VoiceEducation: Grad/UGVersant: Voice 65Experience: 1 year of international contact centre experience CTC: Upto 5.50 LPAMIV: 2500Take Home: 38,061 (Max based on last salary)
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Hiring For Tele Caller

H2H Infra Estate LLP

  • 2 - 3 yrs
  • 2.5 Lac/Yr
  • Gurgaon Sector 49
Outbound Calling Voice Process Domestic BPO Marketing Communication Motivating Skill Cold Calling Convincing Power Negotiation Skills
Make outbound and handle inbound callsExplain real estate project and property detailsGenerate and qualify leadsFix site visit appointmentsFollow up with interested customersHandle customer queries and objectionsMaintain call records and update CRM/dataAchieve assigned sales targetsMaintain clear, polite, and professional communication
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Customer Support Executive (Freshers) Gurgaon

We Place Consulting

  • Fresher
  • 2.5 Lac/Yr
  • Gurgaon Sector 21
Communication Skills Customer Relationship BPO Voice Inbound Calls Customer Support Domestic BPO International BPO Voice Process Telephone Handling
A Customer Service Executive role for international and domestic process . Must have excellent English communication skills.
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Hiring Freshers || Call Center Executive

MK Job Consultancy

  • 0 - 6 yrs
  • 30.0 Lac/Yr
  • Gurgaon Sector 44
Condition Monitoring Outbound Calling International Call Center Customer Support Domestic BPO Voice Process International BPO Cold Calling BPO Non Voice BPO Sales Inbound Process Call Center Inbound Voice Process BPO Sales
The Call Center Associate will be responsible for handling incoming and outgoing calls in a professional manner. This includes answering customer inquiries, resolving issues, and providing information about products or services. The associate will need to maintain a positive attitude and excellent communication skills to ensure customer satisfaction.Key responsibilities include:- Answering incoming calls promptly and professionally- Responding to customer inquiries and resolving issues in a timely manner- Providing information about products or services accurately- Maintaining a high level of customer service at all times- Recording customer interactions and transactions accurately in the systemThe ideal candidate should possess strong communication skills, be able to multitask, and have a customer-centric approach. Attention to detail and the ability to work well under pressure are also important for this role. Previous customer service experience is preferred, but not required. A minimum of a 12th pass education level is necessary for this position.
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Female - Tele Caller - MG Road Gurgaon

Spacewood Furnishers Private Limited

  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • MG Road Gurgaon
Domestic BPO Voice Process Inbound Negotiation Skills Convincing Power Cold Calling Microsoft Excel Telemarketing Tele Sales Telesales Voice Support
Job Description: Telecaller (Female)Company: Spacewood Furnishers Private LimitedLocation: Gurugram (MG Road)Employment Type: Full-time (Work From Office)Role OverviewWe are seeking a Telecaller with good English communication skills. The role involves calling company-provided online leads and updating customer details in the CRM portal. There are no sales targets in this role.Key Responsibilities:-Make outbound calls to customers from company-provided online leads-Service information and handle basic customer queries-Maintain and update customer records in the CRM portal-Follow up with customers when required-Ensure accurate documentation and communication*Qualifications & Requirements:-Education: Graduate-Experience: Fresher to 2 years-Good English communication skills-Basic excel knowledge and ability to work on CRM software*Benefits-No sales targets-Training will be provided by the company-Company-provided mobile SIM and laptopContact and whatsapp your updated resume on 8130564400 or email to monika@spacewood.co.in
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Urgent Requirement For Telesales Executive

FutureCarve Career Solution

  • 1 - 5 yrs
  • 3.3 Lac/Yr
  • Gurgaon Sector 18
Marketing Outbound Calling Marketing Communication Lead Generation Interpersonal Skills Domestic BPO Voice Process Convincing Power Cold Calling English Language BPO Sales
Responsibilities* Handle customer queries and promote services* Provide product/service information to customers* Maintain customer satisfaction and documentationMin 1 Year Telesales exp required
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Customer Service Associate Jobs For 12th Pass Freshers

We Place Consulting

  • 0 - 4 yrs
  • 3.3 Lac/Yr
  • Gurgaon Sector 21
Customer Relationship Customer Care Cold Calling Chat Support Customer Support Customer Service Inbound Calls International BPO Voice Process BPO Voice Domestic BPO
Customer Service role is basically resolving consumers complaints through phone calls and providing the support if they are facing any kind of problem ol in Using the services than the customer service executive resolve thier problem and taking feedback from them .
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BPO Telecaller Jobs For 12th Pass Freshers

Star Airways

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a BPO Telecaller to join our team in Gurgaon. This role is ideal for individuals who are new to the workforce or have up to two years of experience. As a telecaller, you will communicate with customers over the phone and help them with their inquiries.Key Responsibilities:1. **Contact Customers:** You will make calls to existing and potential customers to provide information about products and services. Your ability to communicate clearly will be crucial in explaining details effectively.2. **Answer Inquiries:** You will respond to customer questions and concerns. This requires patience and understanding, as you will need to listen carefully and provide accurate information.3. **Maintain Records:** You will be responsible for documenting customer interactions in detail. Accurate record-keeping is essential to ensure follow-ups and track customer feedback.4. **Follow Scripts:** You will use prepared scripts during calls to ensure consistency and to provide all necessary information to customers. Familiarity with the script will help you manage conversations smoothly.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade and must be willing to work full-time from home. Strong communication skills in English and Hindi are essential. A positive attitude, problem-solving ability, and good listening skills will help you succeed in this role. We expect you to be punctual and self-motivated, ready to help our customers with their needs.
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Hiring Fresher - Chat Support Executive - Gurgaon

Star Airways

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
As a Chat Support Executive, you will provide excellent customer service through online chat platforms. You will assist customers by answering their questions and resolving issues promptly and effectively.Key Responsibilities:- **Customer Interaction:** Engage with customers through chat, addressing their inquiries and concerns in a friendly manner. You should listen actively and understand their needs to provide accurate responses.- **Problem Resolution:** Identify customer issues and troubleshoot them efficiently. You may need to guide customers through solutions or escalate complex issues to appropriate teams if necessary.- **Product Knowledge:** Maintain up-to-date knowledge of our products and services. You will need to explain features and benefits clearly to customers, helping them make informed decisions.- **Documentation:** Accurately document interactions with customers using internal systems. This will help in tracking issues and improving service quality based on customer feedback.Required Skills and Expectations:- Strong communication skills, both written and verbal, are essential for conveying information clearly and effectively. You should be able to interact confidently with customers.- Basic computer skills are necessary, including familiarity with chat software and online navigation. A good typing speed will also help in responding to customers promptly.- A positive attitude and a willingness to learn are vital, especially for those with less experience. Teamwork and adaptability will support your success in this role.
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BPO Executive (Freshers) Patna/Chandigarh/Gurgaon

Star Airways

Outbound Calling Customer Care BPO Operations Domestic BPO BPO Non Voice Outbound Sales BPO Sales BPO
We are looking for 870 BPO Executive Posts in Delhi, Gurgaon, Amritsar, Chandigarh, Lucknow, Kanpur, Bhopal, Gwalior, Jaipur, Patna, with deep knowledge in Outbound Calling, Customer Care, BPO Operations, Domestic BPO, BPO Non Voice, Outbound Sales, BPO Sales, BPO and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc
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BPO Executive (US) For Mnc Company in Gurgaon (5 Days)

Capital Placement Services

  • 1 - 7 yrs
  • 6.5 Lac/Yr
  • Gurgaon
Business Process Outsourcing BPO Voice US Process International Process BPO Outsourcing
Job descriptionManage a high volume of inbound customer calls in a timely and professional manner.Identify and assess customers' needs to achieve satisfaction, providing accurate and complete information.Required Candidate profileExcellent proficiency in spoken English communicationCall Center Representative or in a similar customer service position.Timing - 7 pm to 4 pm
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US Customer Care Call Center in Udyog Vihar Gurgaon Haryana

Capital Placement Services

Calling International Business International Call Center BPO Voice US Process
Job Description Customer Support Executive (US Process)Location: Udyog Vihar, Gurgaon, HaryanaShift Timing: Night Shift (7:00 PM IST 4:00 AM IST)Employment Type: Full-timeGender Requirement: Male Candidates OnlyAbout the RoleWe are seeking highly skilled Customer Support Executives to handle inbound and outbound communication with US-based clients. The ideal candidate will be fluent in English, possess excellent soft skills, and be able to handle sensitive conversations with professionalism and empathy.Key ResponsibilitiesHandle customer queries, complaints, and requests over phone, email, or chat with precision and politeness.Provide accurate information, resolve issues, and ensure a positive client experience.Demonstrate strong problem-solving skills to address customer concerns effectively.Maintain records of customer interactions in CRM tools.Collaborate with internal teams to escalate and resolve issues promptly.Uphold company reputation by communicating with patience, diplomacy, and respect.Required Skills & QualificationsFluent in spoken and written English with neutral/US accent preferred.Strong interpersonal skills and ability to manage delicate client interactions.Minimum 25 years of experience in international (US/UK) voice processes preferred.Excellent listening, comprehension, and conflict-resolution skills.Ability to work in a night shift environment.Graduate in any discipline.Compensation & BenefitsCompetitive salary up to 1,00,000 per month for deserving candidates.Performance incentives.Health insurance and night shift allowance.capitalplacement02@gmail.com
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Tele Caller (Female Candidates Only)

Capital Placement Services

  • 1 - 7 yrs
  • 3.0 Lac/Yr
  • Bhondsi Gurgaon
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO Inbound Negotiation Skills Convincing Power Cold Calling BPO Non Voice Outbound Sales BPO Sales English Voice Support Calling BPO Call Center Computer Skills Telemarketing Tele Marketing Typing Skills BPO Telesales Tele Sales
*Responsibilities:Handle inbound and outbound calls to prospective customers.Provide product/service information and generate interest.Maintain daily call records and update CRM.Follow up on leads and convert inquiries into sales appointments.Achieve daily/weekly calling .Skills Required:-Excellent communication and convincing skills.Basic computer proficiency (MS Office, email, CRM).Positive attitude and ability to work under pressure
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