Managing incoming calls and customer inquiries Able to provide a satisfactory answer.A high attention to details The ability to multi-task and stay organized Ability to work quickly under pressure Desired Candidate Candidate must be comfortable with work from office Ability to communicate clearly and professionally , both verbally and in writing Has a pleasant , patient and friendly attitudeCandidates must have a problem solving attitude. Role: Telecaller Industry Type: Call Centre / BPO / KPO / ITES / LPO Functional Area: ITES / BPO / KPO / LPO / Customer Service Number of Vacancy: 2 Gender[ Male / Female ] Job Country India Responsibilities: Handle customers inbound and outbound calls. Solving queries, telling them about products/offers/services Follow communication scripts when handling different topics Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targetsMinimum Requirement: Good Communication Skills Good Problem-solving skills over the call High energy levelApply for this positionFull Name *Email *Phone *Cover Letter *Upload CV/Resume *No file chosenAllowed Type(s): .pdf, .doc, .docxBy using this form you agree with the storage and handling of your data by this website. *