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Airport Passenger Service Associate Jobs

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  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Air Ticketing Airport Ticketing Air Freight Air Traffic Control Air Cargo Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills Airport Ramp Air Ticketing Reservation Good Communication Personality Development Custo Hawrah
As an Airport Passenger Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for passengers traveling through the airport. This position is suitable for individuals who are committed to providing exceptional customer service.nnKey Responsibilities:nn1. Passenger Assistance: You will greet passengers and assist them with check-in procedures, baggage handling, and other travel-related inquiries, ensuring a friendly and helpful atmosphere.nn2. Information Management: You will provide accurate information about flight schedules, airport services, and other relevant details to help passengers navigate their travel experience.nn3. Handling Complaints: Address any passenger complaints or concerns promptly and professionally, striving to resolve issues to enhance their travel experience.nn4. Coordination: Coordinate with various airport departments to ensure passengers receive necessary services, including boarding assistance and special needs accommodations.nn5. Monitoring Operations: Keep an eye on flight status updates and relay important information to passengers, ensuring they are informed about any changes.nnRequired Skills and Expectations:nnCandidates must have completed their 12th grade education and possess excellent communication and interpersonal skills. You should be friendly, patient, and able to work in a fast-paced environment. A customer-focused attitude is essential, along with the capability to handle stressful situations with a calm demeanor. Prior experience in customer service is a plus, although not mandatory, as training will be provided.
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  • 0 - 3 yrs
  • 6.0 Lac/Yr
  • Patna
Aviation Ground Staff Activities Time Management
We are looking for an enthusiastic Airport Passenger Service Associate in Patna, India. This role involves assisting passengers with various needs at the airport, ensuring a smooth and pleasant travel experience. Key Responsibilities:1. Check-in Assistance: Help passengers with the check-in process, including processing ticketing and baggage to ensure timely boarding.2. Customer Support: Provide helpful and friendly support to passengers, answering questions about flights, airport services, and travel procedures.3. Airport Coordination: Work closely with airline staff and airport personnel to manage passenger flow and address any issues during check-in or boarding.4. Handle Complaints: Listen to passenger concerns and resolve minor issues, maintaining a positive airport experience.5. Safety Procedures: Adhere to all safety regulations and airport procedures to ensure the well-being of passengers and staff.Required Skills and Expectations:Candidates must possess strong communication skills and a friendly demeanor as they interact with diverse travelers. Attention to detail is important for accurate processing and managing various forms of travel documents. The ideal candidate should show a commitment to excellent customer service, have the ability to remain calm under pressure, and be willing to learn quickly. A positive attitude, along with a desire to help others, will contribute to a successful career in this fast-paced environment. No prior experience is necessary, making this a great entry-level opportunity for enthusiastic individuals.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Darjeeling
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nWe are seeking a dedicated Airport Customer Service Associate to join our team in Darjeeling. This role is ideal for those looking to start their careers in customer service at an airport environment, offering a chance to interact with diverse travelers and ensure a pleasant travel experience.nnKey Responsibilities:nn1. Assist Passengers: Greet and assist travelers with check-in procedures, answer questions, and provide information about flights and airport services, ensuring that all interactions are friendly and informative.nn2. Facilitate Smooth Operations: Help manage the check-in and boarding processes, ensuring that passengers are properly guided and that all procedures are followed efficiently.nn3. Handle Queries and Complaints: Address passenger inquiries and concerns promptly, providing solutions or escalating issues to ensure a satisfactory resolution.nn4. Maintain Airport Standards: Keep customer service areas tidy and organized, ensuring that all materials, such as brochures and forms, are readily available for passengers.nnRequired Skills and Expectations:nnCandidates should have completed at least 10th grade and possess excellent communication skills to interact with passengers effectively. A positive attitude and problem-solving abilities are crucial for addressing various customer needs. The ability to work well in a team, along with a willingness to learn and adapt, are also essential for success in this fast-paced airport environment. The position is full-time and requires working from the office. Previous experience is not mandatory, making this an excellent opportunity for those beginning their career in customer service.
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  • Fresher
  • 7.0 Lac/Yr
  • Ranchi
Aviation Ground Staff Activities
We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Ranchi, India. This entry-level position is ideal for freshers who have completed their 10th grade and want to start a career in the travel industry.Key Responsibilities:- Customer Support: Assist passengers at the airport by answering inquiries, providing flight information, and guiding them through check-in and boarding processes. - Check-In Assistance: Help passengers with the check-in procedures, including verifying tickets, issuing boarding passes, and tagging luggage to ensure smooth travel experiences.- Problem Resolution: Address any issues or complaints from passengers, working to find solutions in a timely and courteous manner to maintain a positive environment.- Safety and Security Protocols: Ensure compliance with airport safety regulations and procedures, helping maintain a secure environment for all travelers.Required Skills and Expectations:Candidates should have strong communication skills, both verbal and written, to effectively interact with passengers from diverse backgrounds. Good interpersonal skills are essential to provide excellent customer service. An ability to work in a fast-paced environment and remain calm under pressure is necessary. Flexibility in working hours, including weekends and holidays as needed, will be expected. A friendly and approachable demeanor will enhance the passenger experience and contribute to the overall team success.
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Hiring For 12th Pass Freshers - Airport Passenger Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities Customer Service Executive
As an Airport Passenger Service Associate in Kolkata, you will provide essential support to passengers traveling through the airport. Your primary goal will be to ensure a smooth and pleasant experience for travelers.Key Responsibilities:- Customer Assistance: Serve as the first point of contact for passengers, helping them with check-ins, ticketing, and boarding procedures. You will provide information about flight schedules and gate changes.- Luggage Handling: Assist passengers with their luggage, ensuring it is checked in correctly and reaching the right destination. You will also help with lost and found items.- Problem Solving: Address any issues that passengers may encounter, such as missed flights or baggage discrepancies. You will be responsible for finding quick and effective solutions to help travelers.- Safety and Security: Adhere to all airport safety and security protocols, ensuring a secure environment for all passengers and staff.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills in English and Hindi. A friendly and positive attitude is essential, as you will be interacting with diverse passengers daily. Basic computer skills are required to assist with check-in processes and documentation. Being a team player and having the ability to work in a fast-paced environment is important. Flexibility in working hours, including weekends and holidays, is expected in this role.
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Freshers For Ground Staff - Hyderabad

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Hyderabad
Ground Staff Ground Staff Executive Ground Operations Staff Air Ticketing Executive Customer Relationship Executive Customer Relationship Officer Airport Passenger Service Associate Passport Checking Officer Ticket Checking Staff Ticket Support Executive Cabin Crew Air Cargo Air Hostess Ground Hostess Flight Attendant
We are seeking enthusiastic individuals for the role of Ground Staff in Hyderabad. This position is suitable for candidates with experience ranging from 0 to 6 years, and a minimum education of 12th pass is required. The job is full-time and will be based in the office. Key Responsibilities:- Passenger Assistance: Help passengers with check-in, boarding, and baggage handling, ensuring a smooth and pleasant travel experience. - Ticketing Support: Assist with ticket requests and confirmations, providing accurate information to customers regarding flight details and services.- Baggage Services: Manage the handling and transportation of luggage, ensuring it is loaded and unloaded safely and efficiently.- Information Services: Provide clear and timely information to passengers about flight schedules, delays, and any other inquiries, enhancing customer satisfaction.- Safety and Security Compliance: Adhere to safety regulations and security protocols to maintain a safe environment for passengers and staff.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to interact with passengers effectively. A customer-centric attitude is essential to provide excellent service. Being organized and detail-oriented is crucial for managing tasks accurately. Basic knowledge of flight operations and airport procedures is beneficial, although not mandatory. Ability to work in a team and handle high-pressure situations is expected. Flexibility in work hours, including weekends and holidays, is important to meet operational demands.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities Fresher
We are looking for an Airport Passenger Service Associate in Kolkata to provide excellent service to travelers. This role is perfect for those who enjoy working with people and ensuring a smooth travel experience for passengers.Key Responsibilities:- Passenger Assistance: Greet and assist passengers at check-in and boarding gates, answering their questions and ensuring they receive the support they need.- Check-in Services: Help passengers check in for their flights, including managing luggage and issuing boarding passes, ensuring a quick and efficient process.- Information Provider: Provide accurate flight information and updates to passengers, helping them navigate the airport and understand flight schedules.- Problem Resolution: Address passenger concerns or issues calmly and effectively, working to find solutions in a challenging environment.Required Skills and Expectations:Candidates should have a friendly and positive attitude, with strong communication skills to interact with diverse groups of people. Attention to detail is important to ensure accurate information is provided and processes are followed correctly. A good ability to work under pressure and manage time effectively is essential, as the airport environment can be fast-paced. Since this role is at an airport, candidates should be willing to work in shifts, including weekends and holidays, to meet the needs of travelers. An educational background of at least 10th pass is required, and prior experience in customer service is a plus but not mandatory.
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  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Aviation Cargo Handling Basic Computer Skills Airport Operation Ground Handling Airport Cargo
We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This role is ideal for someone with a passion for customer service and an interest in the aviation industry.Key Responsibilities:- Customer Interaction: Assist passengers with check-in, boarding procedures, and luggage handling to ensure a smooth travel experience.- Information Assistance: Provide accurate information to passengers about flight schedules, gate changes, and policies to improve their travel journey.- Problem Solving: Address passenger inquiries and concerns promptly, using effective communication skills to resolve issues calmly and professionally.- Safety Compliance: Ensure all safety protocols and procedures are followed, maintaining a safe environment for both passengers and staff.- Team Collaboration: Work closely with team members and other airport staff to ensure seamless operations and high-quality service delivery.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication and interpersonal skills. A friendly attitude and a willingness to assist others are essential. Successful candidates will be detail-oriented, able to think on their feet, and demonstrate problem-solving abilities. Previous experience in customer service is an advantage, but not mandatory, as we will provide training. Applicants should be flexible with working hours, including early mornings, weekends, and holidays. A strong commitment to providing exceptional service is crucial for success in this role.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities
As an Airport Passenger Service Associate in Kolkata, you will play a vital role in ensuring passengers have a smooth and pleasant experience at the airport. This position is ideal for recent school graduates looking to start their career in the aviation industry.Key Responsibilities:- Check-in Assistance: You will help passengers with the check-in process, ensuring they receive their boarding passes and any necessary information for their flights.- Baggage Handling: Workers in this role will assist passengers with their luggage, making sure they are tagged correctly and directed to the right areas for boarding.- Customer Support: You will address passenger inquiries and concerns, providing them with clear and helpful information about flights, airport facilities, and other travel-related services.- Coordination with Team Members: You will work closely with other airport staff, ensuring efficient operations and smooth service delivery to passengers.Required Skills and Expectations:Candidates should possess strong communication skills to interact effectively with passengers from diverse backgrounds. Attention to detail is crucial for managing check-in processes and baggage correctly. A friendly and approachable demeanor is essential, as you will be the face of the airports customer service. Basic computer skills are expected, as you will be using airport systems to assist passengers. A willingness to work in a fast-paced environment and flexibility with shifts is important for success in this role.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Golaghat
Airport Ticketing Airline Operations Airport Operation Customer Relationship Passenger Handling Airline Customer Service
As an Airport Customer Service Associate, you will play a vital role in ensuring travelers have a pleasant experience at the airport. Your main duties will include:- Assisting Passengers: Help travelers with check-in procedures, guiding them through the airport processes to ensure a smooth journey.- Addressing Inquiries: Answer questions from passengers regarding flight schedules, baggage policies, and airport facilities, providing accurate information to enhance their experience.- Handling Complaints: Listen to passenger concerns and resolve issues calmly and effectively, helping to maintain a positive atmosphere.- Coordinating with Airlines: Work closely with various airline staff to ensure passengers receive timely and accurate updates about their flights.- Maintaining Safety Standards: Follow all airport regulations and safety protocols, ensuring a secure environment for both passengers and staff.- Conducting Airport Services: Assist with special requests like wheelchair assistance and lost baggage services, ensuring all passengers feel accommodated.To excel in this role, you should have strong communication skills to interact effectively with passengers and team members. Being friendly and approachable is essential, as you will be the first point of contact for travelers. Organizational skills and attention to detail are important for managing multiple tasks efficiently. You should also be able to work in a fast-paced environment, sometimes handling stressful situations calmly. A passion for customer service and the ability to work cooperatively as part of a team will be key to your success in this position.
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Hiring Fresher - Airport Passenger Service Associate - Jammu

Namo Airways Services India Private Limited

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Jammu
Aviation Aviation Security Airline Operations Airlines Executive Airline Ground Staff Airline Customer Service Airlines Transition Captain Airlines Cabin Crew Airport Representative Airport Ticketing Airport Operation Ticket Booking Air Ticketing Customer Relationship
Key Responsibilities:1. Assisting passengers: Helping passengers with their inquiries, providing information about flights, handling check-in procedures, assisting with baggage check-in, and guiding passengers through security checks.2. Ensuring passenger safety: Following all security protocols and safety regulations, monitoring passenger behavior, and reporting any suspicious activities or baggage.3. Handling customer service: Resolving passenger complaints, addressing any issues or concerns, and providing excellent customer service at all times.4. Ticketing and booking: Managing ticketing processes, handling flight reservations, processing ticket changes or cancellations, and ensuring accurate ticket information.5. Coordinating with the airline staff: Collaborating with airline crew members, ground staff, and other airport personnel to ensure seamless operations and efficient service delivery.Required Skills and Expectations:1. Excellent communication skills: Ability to communicate effectively with passengers, airline staff, and other airport personnel in a clear and polite manner.2. Strong customer service skills: A commitment to providing exceptional service to passengers, handling complaints professionally, and ensuring a positive experience for travelers.3. Attention to detail: Ability to accurately handle ticketing processes, check-in procedures, and baggage handling while ensuring all information is correct.4. Knowledge of aviation industry: Understanding of airline operations, airport procedures, security protocols, and safety regulations to ensure passenger safety and compliance.5. Team player: Willingness to collaborate with other team members, work in a fast-paced environment, and contribute to a positive and supportive work culture.
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Ground Staff Activities Aviation
- Greeting passengers: Welcome passengers as they enter the airport terminal, providing a positive first impression and helping them feel comfortable.- Assisting with check-in procedures: Aid passengers with check-in processes, including luggage check-in, issuing boarding passes, and guiding them to the security checkpoint.- Providing information: Offer assistance and answer any questions passengers may have regarding flight schedules, gate locations, airport facilities, and amenities.- Handling passenger inquiries: Address passenger concerns, complaints, or special requests promptly and professionally to ensure a pleasant travel experience.- Ensuring passenger safety: Follow security protocols and procedures to maintain a safe and secure environment for all passengers and airport staff.- Liaising with other airport departments: Collaborate with airline staff, security personnel, and other airport employees to ensure smooth operations and efficient passenger services.Skills and Expectations:1. Strong communication skills to interact effectively with passengers from diverse backgrounds.2. Ability to multitask and prioritize tasks in a fast-paced and dynamic airport environment.3. Customer service-oriented mindset to provide exceptional assistance and support to passengers.4. Basic computer proficiency to operate check-in systems and access flight information.5. Adherence to safety and security protocols to uphold airport regulations and standards.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Dimapur
Customer Relationship Airport Ticketing Airline Customer Service Airline Operations Airport Operation Passenger Handling
We are seeking friendly and professional individuals to assist passengers with check-in, boarding, inquiries, and overall airport experience. Responsibilities include handling customer concerns, providing flight updates, and coordinating with airline and ground staff to ensure smooth operations. The ideal candidate should have strong communication skills and a calm attitude under pressure. Only applicants aged 18 to 27 are eligible to apply.
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Aviation Ground Staff Activities
Responsibilities:1. Greet and welcome passengers as they arrive at the airport terminal2. Assist passengers with check-in, boarding, and retrieving luggage3. Provide information on flight schedules, boarding procedures, and airport facilities4. Handle passenger inquiries, complaints, and requests in a professional and courteous manner5. Ensure the safety and security of passengers throughout their travel experience6. Communicate effectively with airline personnel, security staff, and other airport associates
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Aviation Ground Staff Activities
Hiring for 36 Airport Passenger Service Associate Jobs in Burdwan, Kolkata, jharkhand, Biharsharif, Nalanda, Jamui, Patna, Malda, Uttar Dinajpur, Nandgram, Ghaziabad, Haldia, Sonarpur, Kolkata, for Freshers,Required Educational Qualification is : Higher Secondary, B.A with Good knowledge in Aviation, Ground Staff Activities etc.
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Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
Airport Staff WantedLocation: DelhiWe are seeking enthusiastic and customer-focused individuals to join our client's team. If you have excellent communication skills and a passion for delivering exceptional service, we invite you to apply.Positions Available:Customer Service AgentAirport Operations StaffSecurity PersonnelAirport Ramp ExecutiveGround Handling StaffKey Responsibilities:Provide excellent customer service to passengersEnsure smooth airport operationsMaintain security protocolsAssist with ground handling activitiesRequirements:Previous experience in customer service or airport operations (desirable)Strong communication and interpersonal skillsAbility to work in a fast-paced environmentFlexibility to work varied shiftsIf you're looking for a dynamic career in the aviation industry, send your CV and contact details.Regards,Naukristan Employment Consultancy Services
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Ground Staff Cabin Crew
We have vacant of 58 Airport Passenger Service Associate 2025 Jobs in Kolkata,Kolkata South, Kolkata,Behala, Kolkata,Bhubaneswar,Ranchi,Ramgarh,Nadia,Hooghly,Patna,Asansol, for Freshers Educational Qualification : Higher Secondary, Secondary School, Diploma, Bachelor of Hotel Management, Other Bachelor Degree Skill Ground Staff,Cabin Crew etc.
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Airport Passenger Service Associate

Skytech Aviation Services Pvt Ltd

  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Ahmedabad
Aviation Ground Staff Activities
Hiring for 65 Airport Passenger Service Associate Jobs in Ahmedabad, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.B.A, B.Com, B.Ed, B.Sc with Good knowledge in Aviation,Ground Staff Activities etc.
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  • 0 - 1 yrs
  • Ranchi
Aviation Ground Staff Activities Airport Passenger Service
Prepare for inquiriesStudy products, services, and customer service processes Respond to inquiriesCommunicate with customers in person, over the phone, or via email. Understand the inquiry, review previous inquiries and responses, and gather and research information. Resolve issuesHandle and resolve complaints, or refer complex matters to professional or managerial staff. Document inquiriesDocument inquiries and responses in customers' accounts. Fill out forms after each interaction to determine frequent customer feedback or questions. Improve serviceRecommend improved processes and identify new product and service applications. Participate in meetings with the customer service team to develop new strategies. CSAs may also perform other tasks, such as: Assisting customers with purchases, orders, and/or deliveries Implementing stock control and security procedures Performing routine cash and/or administrative customer transactions Following up with customers Escalating customer inquiries Some skills that CSAs may need include: Great interpersonal skills Being well versed in English and Hindi Strong organizational skills Outstanding problem-solving skills Being a hard-working individual Being able to handle pressure
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Ground Staff Activities Airport Passengers Service
We have Vacant of 599 Airport Passengers Service Associate Jobs in Amritsar Road, Kapurthala,Mohali Sector 68,Ludhiana Sector 40, for Freshers Educational Qualification : Higher Secondary Skill Ground Staff Activities Etc.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Bhubaneswar
Aviation Ground Staff Activities
As an Airport Passenger Service Associate, you will play a vital role in enhancing the travel experience for passengers at the airport. Your main duties will include:- Greeting Passengers: Welcome passengers as they arrive at the airport, making them feel comfortable and valued.- Checking In: Assist passengers with check-in procedures, ensuring their bags are tagged correctly and they receive the necessary boarding passes.- Providing Information: Offer detailed information about flight schedules, gate changes, and airport services to help passengers navigate the airport smoothly.- Handling Queries: Address any questions or concerns from passengers regarding their travel plans, helping to solve issues promptly.- Assisting with Special Needs: Provide support to passengers with special requirements, including the elderly, families with children, or those with disabilities.- Maintaining Cleanliness: Ensure that the passenger service area remains tidy and organized for a pleasant environment.To be successful in this role, candidates should possess good communication skills to interact effectively with passengers and team members. Patience and empathy are essential, as you will be dealing with travelers who may be stressed, especially during busy times. A basic understanding of airport operations will be beneficial. Being a team player and having a positive attitude is crucial, as you will work closely with colleagues to deliver excellent service. A minimum educational qualification of 10th pass is required, and a willingness to learn on the job is important, especially for freshers or those with less than a year of experience.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
We are seeking a friendly and customer-focused Airport Customer Service Associate to join our team in Kolkata. This entry-level position requires strong communication skills and a passion for helping travelers.Key Responsibilities:1. Assisting Passengers: Greet passengers and help them with check-in processes, providing information about flight schedules and gate numbers.2. Handling Inquiries: Respond to customer questions about services, policies, and airport facilities in a clear and courteous manner.3. Managing Complaints: Address and resolve passenger issues or complaints, ensuring a positive travel experience.4. Luggage Service: Assist with luggage handling, ensuring it is processed timely and accurately for flights.5. Collaboration: Work closely with airline staff and other departments to ensure smooth operations and efficient service delivery.Required Skills and Expectations:Candidates should possess strong interpersonal skills and a positive attitude. Excellent communication skills in English and Hindi are essential for interacting effectively with diverse passengers. The ability to remain calm under pressure and solve problems quickly is crucial. Computer literacy is required for using check-in systems and managing passenger information. A high school diploma (10th pass) is necessary, and this role is suitable for those with minimal to no prior experience. Flexibility to work various shifts, including weekends and holidays, is expected to meet the needs of airport operations.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Airline Operations Airport Cargo Airport Operation Ground Management Aviation Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Ground Operation Airport Ramp
As an Airport Passenger Service Associate based in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for travelers. This is a full-time office role suitable for candidates with minimal experience.Key Responsibilities:- Customer Assistance: Greet and assist passengers at various airport points, addressing their inquiries or concerns to ensure they feel welcomed and supported.- Check-in Support: Help passengers with the check-in process, including verifying documents and issuing boarding passes, to facilitate an efficient boarding experience.- Luggage Handling: Assist with luggage check-in and delivery, ensuring that passengers' baggage is properly tagged and safely transported.- Flight Information: Provide up-to-date information about flight schedules, delays, and boarding gates, helping passengers stay informed.- Problem Resolution: Address and resolve passenger issues or complaints promptly and professionally, enhancing overall customer satisfaction.- Safety Procedures: Adhere to all safety and security protocols, ensuring a secure environment for both passengers and staff.To succeed in this role, candidates should possess strong communication skills to interact with diverse individuals and display a friendly demeanor at all times. Basic problem-solving skills are essential for addressing passenger concerns effectively. A cooperative attitude is also important, as teamwork is crucial in a busy airport setting. Candidates must have completed at least the 10th grade and should be comfortable working in a fast-paced environment while being responsible and reliable.
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  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Kota
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Air Traffic Control Air Cargo Ground Handling Air Freight Airport Operation Air Ticketing Airport Supervisor Passenger Support Ground Operation Airline Customer Service Problem Solving Customer Manager Staff Management Ground Manager Good Communication Skills Customer Relationship Ticket Booking
We are looking for an enthusiastic Airport Passenger Service Associate based in Kota, India. This full-time position is ideal for individuals who are eager to embark on a rewarding career in the aviation industry, whether you have no experience or up to five years.nnKey responsibilities include assisting passengers with check-in and boarding processes. You will ensure that all passengers receive prompt and courteous service, guiding them to their gates and answering their inquiries. You will also manage luggage handling and provide information about flight status, ensuring a smooth travel experience. nnAdditionally, you will be responsible for maintaining a clean and organized work area while adhering to safety and security protocols. Teamwork is essential, and you will collaborate with colleagues and airport staff to ensure efficient operations. nnTo be successful in this role, a minimum education requirement is completing the 12th grade. Candidates should have good communication skills and a friendly demeanor to engage effectively with passengers. Being detail-oriented and organized is also important for managing passenger needs and operational tasks efficiently. Candidates should be adaptable and ready to work in a fast-paced environment while demonstrating a commitment to customer satisfaction and safety. A positive attitude and willingness to learn are key qualities that will help you thrive in this position.
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Airport Passenger Service Associate || Freshers & Experienced

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Udaipur
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Air Traffic Control Air Cargo Ground Handling Air Freight Airport Operation Air Ticketing Airport Supervisor Passenger Support Ground Operation Airline Customer Service Problem Solving Customer Manager Staff Management Ground Manager Good Communication Skills Customer Relationship Ticket Booking
Join our team as an Airport Passenger Service Associate in Udaipur, India. This full-time position is ideal for individuals with 0-5 years of experience who have completed their 12th grade. nnKey Responsibilities:nn- Customer Assistance: Interact with passengers at the airport, providing them with information and support regarding flight details, boarding procedures, and terminal facilities. This ensures they have a smooth experience from arrival to departure.nn- Check-in Process: Facilitate the check-in process by verifying passenger documentation and issuing boarding passes, helping to streamline the flow of travelers through the airport.nn- Baggage Handling: Assist passengers with their baggage, including informing them about baggage policies and addressing any issues that may arise during handling.nn- Lost and Found Services: Aid passengers in locating lost items or reporting missing baggage. This will involve completing necessary documentation and following up to ensure the issue is resolved.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to effectively interact with diverse passengers. Attention to detail is essential for accurately handling check-in procedures and baggage claims. A friendly demeanor and a customer-focused attitude are important, as the role requires providing excellent service in a fast-paced environment. nnAdditionally, candidates must be adaptable and able to handle varying situations that can occur in an airport setting, working collaboratively with colleagues and other airport staff to ensure an efficient passenger experience.
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Airport Passenger Service Associate Fresher

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Surat
Air Ticketing Airport Ticketing Airport Operation Ticket Booking Air Ticketing Reservation Ground Operation Good Communication Housekeeping Cargo Handling Internal Communication Airport Cargo Aviation Security Ground Staff Activities Ground Handling Personality Development Ground Management Customer Relationship Customer Care Customer Handling Customer Management Baggage Handling Multitasking Ability Ticketing Assistance Customer Service
As an Airport Passenger Service Associate, you will play a vital role in ensuring a positive experience for travelers at the airport. Your key responsibilities will include:- Greeting Passengers: You will warmly welcome passengers as they arrive at the airport, helping them feel comfortable and recognized.- Check-In Assistance: You will guide travelers through the check-in process, ensuring they have the necessary documents and helping them with luggage when needed.- Providing Information: You will answer questions from passengers regarding flight schedules, terminal facilities, and airport services, helping them navigate the airport efficiently.- Handling Complaints: You will assist in resolving any issues or complaints travelers may have, ensuring they receive the appropriate support and solutions promptly.- Coordinating with Airline Staff: You will collaborate with airline personnel to streamline services and maintain effective communication for seamless passenger flow.Required skills and expectations include having a friendly and positive attitude, excellent communication skills to interact effectively with diverse passengers, and the ability to work in a fast-paced environment. You should be adaptable and capable of handling stressful situations calmly. Attention to detail is crucial for managing passenger information accurately. A high school diploma is required, and prior customer service experience is preferred but not mandatory, making this role suitable for both fresh graduates and those with up to five years of experience.
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Hiring Freshers || Ground Staff

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Guwahati
Ground Staff Ground Staff Executive Ground Operations Staff Air Ticketing Executive Customer Relationship Executive Customer Relationship Officer Airport Passenger Service Associate Passport Checking Officer Ticket Checking Staff Ticket Support Executive Cabin Crew Air Cargo Air Hostess Ground Hostess Flight Attendant
We are looking for dedicated Ground Staff to join our team in Guwahati. In this full-time role, you will play an essential part in ensuring a smooth experience for our customers at the airport.Key Responsibilities:- Customer Assistance: Greet passengers and help them with check-in procedures, luggage handling, and boarding processes to enhance their travel experience.- Luggage Management: Ensure proper tagging, loading, and unloading of luggage, ensuring all bags are handled safely and efficiently.- Safety Compliance: Follow all safety regulations and procedures to maintain a secure environment for both passengers and staff.- Information Support: Provide accurate information regarding flights, delays, and airport services to passengers, ensuring they receive timely updates.- Team Collaboration: Work closely with other staff members in various departments to ensure efficient operations and communication throughout the airport.Required Skills and Expectations:Candidates should possess a minimum educational qualification of 12th pass. Good communication skills in English and local languages are essential for interacting with passengers. A positive attitude and strong customer service skills are crucial, as you will be the face of our service. Teamwork is vital, as you will be collaborating with colleagues in a fast-paced environment. Flexibility in working hours is expected, including availability during weekends and holidays. Previous experience in a customer-facing role is an advantage but not mandatory. A keen eye for detail and the ability to handle pressure will help ensure successful performance in this dynamic role.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Coimbatore
Ground Staff Ground Staff Executive Ground Operations Staff Air Ticketing Executive Customer Relationship Executive Customer Relationship Officer Airport Passenger Service Associate Passport Checking Officer Ticket Checking Staff Ticket Support Executive Cabin Crew Air Cargo Air Hostess Ground Hostess Flight Attendant
We are looking for dedicated Ground Staff to join our team in Coimbatore. This is a full-time position suitable for individuals with 0 to 6 years of experience and a minimum education level of 12th pass.Key Responsibilities:- Customer Service: Engage with passengers at the airport, assisting with boarding and luggage handling to ensure a pleasant travel experience.- Check-in Assistance: Help passengers with check-in procedures, including printing boarding passes and verifying travel documents.- Luggage Handling: Manage the loading and unloading of luggage, ensuring that all bags are handled with care and delivered to the correct destination.- Safety Procedures: Follow safety protocols and regulations while performing duties, ensuring a secure environment for both passengers and staff.- Communication: Interact with airport teams and passengers, conveying information about flight schedules and gate changes effectively.- Problem Solving: Address and resolve passenger inquiries or concerns quickly and professionally to maintain high customer satisfaction levels.Required Skills and Expectations:Candidates must have excellent communication skills, both verbal and written, to interact well with passengers and colleagues. A friendly and approachable demeanor is essential for customer service roles. Basic computer skills are required to assist with check-in tasks efficiently. Additionally, candidates should be able to work in a fast-paced environment and handle multiple tasks effectively. Punctuality, teamwork, and a professional appearance are crucial aspects expected from all Ground Staff members.
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Bangalore
Fire Supervisor Help Desk Executive Receptionist Airport Passenger Service Associate Passenger Handling Guest Relations Customer Relationship Fire & Safety Fire Officer Safety Fire & Safety Supervisor Fire & Safety Engineer
We are looking for 43 Urgent Vacancy For Fire Safety Officers Posts in Jammu, Srinagar, Jamshedpur, Ranchi, Belagavi, Bellary, Mangalore, Bidar, Gulbarga, Hubli, with deep knowledge in Help Desk Executive, receptionist, Airport Passenger Service Associate, Passenger Handling, Guest Relations, Customer Relationship, fire and Required Educational Qualification is : Secondary School, Vocational Course, Diploma, B.C.A, B.Com, Bachelor of Hotel Management, B.Sc, Other Bachelor Degree, Any Master Degree
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Passenger Service Passenger Handling Passport Checking
greeting passengers and checking their tickets and passports against the passenger list using computerised systems. asking security questions, allocating seats and giving out boarding cards and luggage labels. weighing luggage and charging the passenger extra if the luggage is overweight.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Ahmedabad
Airport Manager Aviation Ground Staff Activities
We have vacant of 50 Airport Passenger Service Associate Jobs in Ahmedabad, for Freshers Educational Qualification : Higher Secondary, Vocational Course, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed Skill Airport Manager,Aviation,Ground Staff Activities etc.
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Opening For Airport Passenger Service Associate

Skytech Aviation Services Pvt Ltd

Aviation Ground Staff Activities
We have vacant of 55 Airport Passenger Service Associate Jobs in Ranchi,Bokaro,Jamshedpur, for Freshers Educational Qualification : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, B.A, B.Sc Skill aviation,ground staff activities etc.
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Ground Staff Customer Relationship Airport Passenger Service Associate
Job Openings for 58 Airport Passenger Service Assistant-Kolkata 2025 Jobs for Freshers in Kolkata,Bhubaneswar,Ranchi,Guwahati,Dumka,Patna,Jashpur, Chhattisgarh,Raipur, Chhattisgarh,Asansol,Durgapur, having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in Ground Staff,Customer Relationship etc.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Airport Guwahati
Customer Relationship Airport Ticketing Airline Customer Service Airline Operations Airport Operation Passenger Handling
We are seeking friendly and professional individuals to assist passengers with check-in, boarding, inquiries, and overall airport experience. Responsibilities include handling customer concerns, providing flight updates, and coordinating with airline and ground staff to ensure smooth operations. The ideal candidate should have strong communication skills and a calm attitude under pressure. Only applicants aged 18 to 27 are eligible to apply.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Shillong
Customer Relationship Airport Ticketing Airline Customer Service Airline Operations Airport Operation Passenger Handling
We are seeking friendly and professional individuals to assist passengers with check-in, boarding, inquiries, and overall airport experience. Responsibilities include handling customer concerns, providing flight updates, and coordinating with airline and ground staff to ensure smooth operations. The ideal candidate should have strong communication skills and a calm attitude under pressure. Only applicants aged 18 to 27 are eligible to apply.
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Fresher hiring for Airport Passenger Service Associate

Skyview India Academy Private Limited

  • Fresher
  • 6.0 Lac/Yr
  • Ranchi
Aviation Ground Staff Activities
Job Openings for 8 Airport Passenger Service Associate Jobs for Freshers in Nagaon, Assam, having Educational qualification of : Higher Secondary with Good knowledge in Aviation, Ground Staff Activities etc.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Durgapur
Aviation Ground Staff Activities Fresher Management Skills Customer Support
As an Airport Passenger Service Associate, you will play a vital role in enhancing the travel experience for passengers. Your main responsibilities will include the following:- Customer Assistance: Provide clear and friendly assistance to passengers at various airport locations, ensuring they receive help with check-in, boarding, and general inquiries.- Check-in Support: Assist passengers with the check-in process by ensuring they have necessary documents, guiding them through self-service kiosks, and handling baggage check.- Boarding Process Management: Facilitate the smooth boarding of passengers, ensuring they enter the aircraft in an orderly manner and that all safety protocols are followed.- Information Services: Offer accurate information regarding flight schedules, gate changes, and airport facilities, helping to keep passengers updated and informed.- Problem Resolution: Address passenger concerns or complaints professionally, working to resolve any issues that may arise during their travel experience.To be successful in this role, candidates should possess strong communication skills, with the ability to interact positively with a diverse range of people. Attention to detail is important to ensure all procedures and regulations are followed correctly. A positive attitude and the ability to work in a fast-paced environment are essential, along with basic computer skills. Since this position is entry-level, prior experience is not required, but a willingness to learn and adapt quickly is expected. You should be a team player who can remain calm under pressure while delivering excellent service to passengers.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Gaya
Aviation Ground Staff Activities
We are looking for a dedicated Airport Passenger Service Associate to provide excellent support to travelers at Gaya Airport. This role is ideal for individuals who enjoy helping others and want to start their career in the aviation industry.As an Airport Passenger Service Associate, you will be responsible for various tasks that ensure a smooth travel experience for passengers. You will greet and assist passengers at check-in counters, helping them with luggage and answering queries. You will also provide information about flight schedules, boarding procedures, and any necessary travel documentation. Additionally, you will help manage passenger flow at departure gates and ensure that all safety protocols are followed.To be successful in this role, you should have strong communication skills in both English and Hindi to assist a diverse group of passengers effectively. Attention to detail is crucial as you will manage various passenger needs and ensure their comfort. You should be friendly and approachable, with a customer-focused attitude. Punctuality and a professional appearance are essential, as you will be representing the airport and its services. A willingness to learn and adapt in a fast-paced environment is important, and previous experience or training in customer service is a plus, but not required.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Dumka
Aviation Ground Staff Activities Passenger Handling Writing Skills Good Communication Skills
As an Airport Passenger Service Associate, you will play a crucial role in providing excellent customer service to passengers at the airport. Your responsibilities will include:- Greeting Passengers: Welcome passengers as they arrive at the airport, providing a friendly atmosphere to enhance their travel experience.- Check-in Assistance: Help passengers with the check-in process, ensuring they understand the procedures and have all necessary documents ready.- Baggage Handling: Assist passengers in managing their luggage, including checking bags in and providing information on baggage claim.- Information Desk Support: Provide accurate information about flight schedules, gate changes, and airport services to help passengers navigate the airport.- Ticketing Support: Assist with ticket queries, helping passengers understand their options and direct them to the appropriate airline counter when needed.- Customer Feedback Handling: Listen to passenger feedback or concerns and address them promptly or escalate when necessary to ensure customer satisfaction.To excel in this role, you should possess strong communication and interpersonal skills to engage effectively with passengers. Being detail-oriented is essential for managing check-in processes and addressing inquiries accurately. A positive and empathetic attitude will help you create a welcoming environment. Basic computer skills are also necessary to navigate airline systems and provide information efficiently. Additionally, punctuality and a professional appearance are important as you will be representing airline services directly to travelers.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Jalpaiguri
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nWe are seeking a dedicated Airport Customer Service Associate to join our team in Jalpaiguri, India. This entry-level role is perfect for those looking to start their career in customer service at an airport. The position requires a passion for helping others and ensuring a pleasant travel experience.nnKey Responsibilities:nn- Assist Passengers: Provide support to travelers during check-in and boarding processes, ensuring a smooth and friendly experience.n- Handle Inquiries: Respond to customer questions and concerns promptly, offering solutions and guidance regarding flights and airport services.n- Manage Documentation: Verify passenger documentation and ensure all necessary information is accurately processed for travel.n- Collaborate with Team Members: Work closely with colleagues to ensure all services are delivered efficiently and in a coordinated manner.nnRequired Skills and Expectations:nnCandidates should have completed at least the 10th grade and have little to no prior experience, making this an excellent role for new entrants. Strong communication skills are essential, as you will be interacting with diverse passengers and addressing their needs. A customer-focused attitude is crucial, as is the ability to work in a fast-paced environment. Reliability, teamwork, and a willingness to learn will help you succeed in this role. Be prepared to work from the office and engage actively with travelers daily.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Ambedkar Nagar
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nJoin our team as an Airport Customer Service Associate, where you will play a vital role in ensuring a positive experience for travelers at the airport. This position is ideal for individuals looking to start their career in customer service.nnKey Responsibilities:nn- Customer Assistance: Welcome passengers and provide information about flights, boarding procedures, and airport facilities to ensure a smooth travel experience.n- Check-in Support: Assist travelers with the check-in process, including luggage handling and issuing boarding passes.n- Problem Resolution: Address customer complaints and queries promptly, offering solutions to enhance their travel experience.n- Communication: Work collaboratively with airport staff and airline personnel to share important information and ensure smooth operations.nnRequired Skills and Expectations:nnCandidates should have a minimum education level of 10th grade and possess a strong commitment to customer service. You will need good communication skills, both verbal and written, to effectively assist travelers. A friendly and positive attitude is essential in this role, as you will be interacting with a diverse range of passengers. Basic problem-solving abilities will help you address customer concerns efficiently. Since this is an office-based position, punctuality and a professional demeanor are expected. Previous experience is not required, making this an excellent opportunity for individuals with little to no work history.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Cuttack
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nJoin our team as an Airport Customer Service Associate in Cuttack, India. This role is perfect for individuals starting their careers, offering you the opportunity to develop skills in customer service at one of the busiest environments.nnKey Responsibilities:nn- Assist Passengers: Welcome and guide passengers throughout their airport journey, ensuring they have all necessary information for a smooth travel experience.n n- Address Inquiries: Respond to questions and concerns regarding flights, check-in procedures, and terminal facilities, providing clear and accurate information.nn- Manage Check-Ins: Facilitate the check-in process for passengers by verifying identification and ensuring all necessary documentation is completed correctly.nn- Resolve Issues: Identify and resolve passenger issues or complaints promptly, demonstrating a commitment to excellent service and maintaining a positive airport atmosphere.nnRequired Skills and Expectations:nnCandidates should have a minimum education of 10th grade and must be willing to work full-time from the office. We value strong communication skills, ensuring clear and friendly interactions with passengers. A proactive attitude and problem-solving abilities are essential, as you will be working in a dynamic environment. Being a team player is crucial, as collaboration with colleagues enhances customer service. Basic computer proficiency is needed for handling check-in systems and information queries.
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Hiring Freshers || Airport Customer Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Airport Ticketing Customer Relationship Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for travelers at the airport. This position is ideal for those starting their careers in customer service.Key Responsibilities:1. Customer Assistance: Help passengers with ticketing, check-in, and baggage inquiries, ensuring they receive timely and accurate information.2. Handling Queries: Address customer questions and concerns about flight schedules, cancellations, and airport services, providing clear and concise solutions.3. Check-in Services: Facilitate the check-in process efficiently, guiding travelers through necessary steps and ensuring that all procedures are followed correctly.4. Problem Resolution: Manage and resolve any customer issues or complaints with professionalism, ensuring that each traveler feels valued and understood.5. Documentation Support: Assist passengers with necessary documentation and ensure compliance with airport regulations for smooth travel.Required Skills and Expectations:Candidates should have good communication skills in English and local languages to effectively interact with a diverse range of passengers. A commitment to providing exceptional customer service is essential. You should be able to work well under pressure and adapt to a busy airport environment. Basic computer skills are important for handling check-in systems and inquiries. Flexibility and the willingness to work varied shifts, including weekends and holidays, are also expected. A completed education up to the 12th grade is required.
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Airport Customer Service Associate || Freshers & Experienced

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Passenger Handling Airline Operations Airport Operation Customer Relationship Airport Ticketing Airline Customer Service
As an Airport Customer Service Associate, you will play a vital role in providing excellent service to passengers. You will support travelers with their inquiries and ensure they have a pleasant experience.Key Responsibilities:- Assist Passengers: Answer questions about flight schedules, check-in procedures, and baggage information, providing clear guidance to travelers.- Handle Complaints: Address customer complaints with patience and professionalism, finding solutions to ensure customer satisfaction.- Provide Information: Offer information about airport facilities, services, and emergency procedures to help travelers have a safe experience.- Coordinate with Airlines: Communicate with airline representatives to resolve issues such as flight changes or delays, ensuring that all parties are informed and updated.- Maintain Records: Keep accurate records of customer interactions and incidents, which will help improve service and streamline processes.Required Skills and Expectations:- Communication Skills: You must have strong verbal and written communication skills to interact with diverse passengers and convey information clearly.- Customer Service Orientation: A friendly and helpful attitude is essential for creating a positive experience for travelers.- Problem-Solving Skills: You should be able to think on your feet and resolve issues effectively under pressure.- Tech-Savvy: Familiarity with technology and the ability to use software for customer service is important, as you will be working from home.- Time Management: Efficiently manage your time to handle multiple inquiries and tasks in a busy environment. This part-time position requires you to be proactive and dedicated to providing outstanding service to airport travelers.
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Hiring Freshers || Airport Customer Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • Fresher
  • 4.3 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
Join our team as an Airport Customer Service Associate in Patna, India. This full-time position is perfect for freshers looking to start their careers in the aviation industry.Key Responsibilities:1. Customer Assistance: Greet and assist passengers with inquiries about their flights, luggage, and airport facilities, ensuring a positive customer experience.2. Check-In Support: Help passengers with the check-in process, including issuing boarding passes and tagging luggage, to facilitate smooth boarding procedures.3. Problem Resolution: Address passenger issues or complaints promptly and effectively, providing solutions to enhance customer satisfaction.4. Information Provision: Offer accurate and timely flight information, including delays and gate changes, to keep customers informed during their travel.5. Collaboration: Work closely with airline staff and other airport departments to ensure efficient operations and communication.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th pass. Strong communication skills in English and local languages are essential for effective interaction with passengers. You should be friendly, approachable, and able to work in a fast-paced environment. Attention to detail and problem-solving skills are crucial for addressing customer needs efficiently. A commitment to delivering exceptional service and a team-oriented attitude will help you succeed in this role.
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  • Fresher
  • 3.8 Lac/Yr
  • Kolkata
Customer Care Associate Communication Computer Customer Relationship Passenger Handling
deal with passenger flight queries. verify travel documents and provide boarding passes. weigh luggage and collect any excess weight charges. take care of children travelling alone, VIPs and people who need assistance.* Listen to customers' questions and concerns and provide answers or responses.* Provide information about products and services.* Take orders, calculate charges, and process billing or payments.* Review customer accounts and make changes, if necessary.* Handle returns or complaints.if you have any queries, you can contact this number + 91 9330374107
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Kolkata, you will be responsible for providing excellent customer service to passengers at the airport. Your key responsibilities will include assisting passengers with flight information, ticketing, and check-in processes. You will also handle inquiries, complaints, and requests in a professional and friendly manner.To excel in this role, you must possess good communication skills and be able to work efficiently in a fast-paced environment. A high school diploma or equivalent is required, and previous customer service experience is preferred but not mandatory. You should be familiar with airport operations and have a polite and helpful attitude towards customers.As an Airport Customer Service Associate, you will be the first point of contact for passengers, so it is crucial to be punctual, well-groomed, and have a positive attitude. You should also be able to work well in a team and follow company policies and procedures to ensure a smooth experience for all passengers.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Hyderabad
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate, you will be responsible for providing exceptional customer service to passengers at the airport. Your key responsibilities will include assisting passengers with check-in procedures, ticketing, and baggage handling. You will also be required to handle any passenger inquiries or concerns efficiently and professionally. The ideal candidate should possess strong customer relationship skills and have a good understanding of airport operations. Experience in airline ticketing and customer service will be beneficial for this role. Additionally, excellent communication and interpersonal skills are essential for effectively interacting with passengers and ensuring a positive experience. A high school diploma or equivalent is required for this position, and having prior experience in a similar role will be an advantage. Overall, we are looking for a team-oriented individual who is committed to providing top-notch service to airport customers.
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  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Ranchi
Airline Customer Service Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling
As an Airport Customer Service Associate in Ranchi, India, you will play a vital role in ensuring a pleasant travel experience for passengers. This position is suitable for candidates with little to no experience, making it an excellent entry point into the aviation industry. Key Responsibilities:1. Passenger Assistance: Greet passengers warmly, provide information about flights, and assist with check-in procedures. Your friendly approach will help travelers feel welcome and informed.2. Baggage Handling: Help passengers with their baggage inquiries, ensuring all luggage is checked in correctly and efficiently. You will ensure that bags are labeled properly to avoid any confusion.3. Communication: Maintain regular communication with airline staff and other departments to relay important flight information. Clear communication is essential for smooth operations and customer satisfaction.4. Problem Resolution: Address passenger concerns or complaints promptly and professionally. Your ability to listen and resolve issues will enhance the overall customer experience.5. Documentation: Ensure all necessary paperwork is completed accurately, including boarding passes and baggage tags. Attention to detail is crucial to prevent any operational errors.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to interact effectively with diverse passengers. Attention to detail, a problem-solving attitude, and the ability to work under pressure are essential. A commitment to providing excellent service and a willingness to learn will set you apart in this role.
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  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Varanasi
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Varanasi, you will play a vital role in ensuring a pleasant travel experience for passengers. You will help with check-ins, answer questions, and provide information about flights and services.Key Responsibilities:1. Check-in Assistance: Help passengers with the check-in process, ensuring they have the necessary documents and guiding them through the procedures to minimize wait times.2. Customer Support: Respond to inquiries from passengers about flight schedules, baggage policies, and airport facilities, ensuring they receive accurate and helpful information.3. Problem Resolution: Address any challenges faced by passengers, such as flight delays or cancellations, and provide solutions or alternatives to enhance their travel experience.4. Safety Compliance: Ensure all safety and security protocols are followed during interactions with passengers and while handling their personal belongings.Required Skills and Expectations:Candidates should have a high school diploma (12th pass) and preferably some prior experience in customer service, though freshers are welcome. Strong communication skills are essential for effectively interacting with passengers. You should have a friendly and approachable demeanor, demonstrating an ability to handle stressful situations calmly. Being attentive to detail and having good problem-solving skills will help provide the best service to each traveler. The role requires a willingness to work full-time in an office environment at the airport, where you will engage with diverse people daily.
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  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Surat
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate, you will play an essential role in ensuring that travelers have a pleasant experience at the airport. This position involves assisting passengers with their inquiries and providing support throughout their journey.Key Responsibilities:1. Passenger Assistance: Greet passengers, provide information about flight schedules, and assist with check-in processes. You will help passengers navigate the airport and answer any questions they may have.2. Baggage Handling Support: Assist passengers with baggage-related issues, such as lost luggage or missing items. You will guide them through the procedures to resolve these issues efficiently.3. Situation Management: Handle customer complaints and concerns in a calm and professional manner. You will work to find solutions and ensure a satisfactory resolution for the passengers.4. Information Dissemination: Stay updated on flight changes and airport services to communicate accurate information to passengers. You are the primary source of information for travelers during their time at the airport.Required Skills and Expectations:To succeed in this role, you should have strong communication skills and the ability to work well under pressure. A friendly demeanor and problem-solving skills are essential, as you will often deal with people in various situations. Previous experience in customer service is helpful but not required. You should be willing to work in a fast-paced environment and adapt to changing situations as needed. A high school diploma is required for this full-time position.
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  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp Customer Relationship Passenger Handling Airport Operation Customer Service Customer Support Guest Handling Ground Operation Ground Management Good Communication Skills
As an Airport Passenger Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for passengers traveling through the airport. Your primary responsibilities will include:- Greeting Passengers: Welcoming travelers as they arrive and assisting them with any questions or concerns they may have, creating a positive first impression.- Check-in Assistance: Helping passengers check in by guiding them through the process and ensuring they have the necessary documents ready for verification.- Handling Baggage: Assisting passengers with their luggage, including tagging and directing them to the appropriate baggage claim areas.- Providing Information: Offering up-to-date information regarding flight schedules, boarding gates, and airport services to ensure passengers are well-informed.- Resolving Issues: Addressing any concerns or problems that arise during the travel experience, such as ticketing errors or flight delays, while maintaining a calm and professional demeanor.To succeed in this role, you should have excellent communication skills to interact effectively with passengers and team members. A friendly and approachable attitude is essential, as well as the ability to work under pressure in a fast-paced environment. Basic computer skills are necessary for managing check-in systems. Additionally, you should be punctual and reliable, as flights operate on strict schedules, and your presence is important for maintaining operational smoothness. Previous experience in customer service is a plus, but not mandatory.
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  • 0 - 4 yrs
  • 6.0 Lac/Yr
  • Asansol
Ground Staff Activities Aviation
We are looking for an Airport Passenger Service Associate to provide excellent customer service and support to passengers at Asansol Airport. This full-time position is suitable for individuals with varying levels of experience, including freshers.As an Airport Passenger Service Associate, your key responsibilities will include:1. Assisting Passengers: You will help passengers with check-in procedures, guiding them through luggage drop-off and boarding processes, ensuring a smooth travel experience.2. Providing Information: You will answer passenger queries about flight schedules, airport facilities, and services, ensuring they have all the necessary information.3. Handling Issues: You will address any problems or complaints from passengers professionally and swiftly, working to find satisfactory resolutions.4. Coordinating with Staff: You will work closely with airport staff and security teams to ensure all procedures are followed and that passengers receive prompt assistance.5. Ensuring Safety and Cleanliness: You will help maintain a safe and clean environment in the airport terminals.To excel in this role, you should have a friendly and approachable demeanor, strong communication skills, and the ability to work under pressure. Attention to detail and a commitment to providing excellent customer service are essential. You should be willing to learn and adapt to different situations. Basic knowledge of handling passengers and a willingness to work flexible hours, including weekends and holidays, is expected.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kokrajhar
Aviation Ground Staff Activities
As an Airport Passenger Service Associate in Kokrajhar, you will play a vital role in ensuring a smooth and pleasant experience for passengers at the airport. Your responsibilities will include:- Customer Assistance: Greet and assist passengers, ensuring they have all necessary information for their journey, including flight details and airport services.- Check-in Support: Help passengers with the check-in process, answer questions regarding baggage policies, and ensure a seamless transition to boarding.- Problem Resolution: Address any issues or concerns raised by passengers, providing quick solutions to enhance customer satisfaction.- Information Dissemination: Provide accurate information about flight schedules, gate changes, and airport services to keep passengers informed at all times.- Safety Protocols: Follow all safety and security guidelines to ensure a secure environment for passengers and staff within the airport.To be successful in this role, candidates should possess the following skills and qualities:- Communication Skills: Strong verbal communication skills are essential for interacting with passengers and colleagues effectively.- Customer Service Orientation: A friendly and helpful attitude is crucial for providing excellent support to travelers.- Team Player: Ability to work collaboratively with fellow staff members to contribute to a smooth operation.- Attention to Detail: Being attentive to small details helps in processing information accurately and complying with regulations.- Adaptability: The ability to adjust quickly to changes in a fast-paced environment is important in the airport setting. A minimum of a 12th-grade education is required, and prior experience is a plus but not mandatory.
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