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Airport Passenger Service Associate Jobs

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  • 0 - 4 yrs
  • 4.8 Lac/Yr
  • Rewa
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
We are seeking an Airport Passenger Service Associate to provide excellent support and assistance to passengers at our Rewa location. This full-time role is suitable for individuals with 0 to 4 years of experience and requires a minimum education of 12th grade.nnKey Responsibilities:nn1. Passenger Assistance: Greet and assist passengers with check-in, boarding, and luggage inquiries to ensure a smooth travel experience.nn2. Information Provision: Provide accurate information about flight schedules, gate changes, and airport services, helping passengers navigate the airport efficiently.nn3. Issue Resolution: Address and resolve passenger concerns or complaints promptly, maintaining a positive and friendly demeanor to enhance customer satisfaction.nn4. Coordination with Team: Work collaboratively with other airport staff to ensure all passenger needs are met, facilitating a seamless operation.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills and a customer-focused attitude. A basic understanding of airport operations is preferred but not essential. Being able to work in a fast-paced environment and manage multiple tasks efficiently is necessary. Candidates should also be reliable and punctual, demonstrating a commitment to providing outstanding service at all times. A positive attitude and the ability to work as part of a team are essential for success in this role.
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Airport Passenger Service Associate - Kolkata

Aervista Institute of Aviation & Hospitality Management

  • Fresher
  • 4.5 Lac/Yr
  • Kolkata
Aviation Interpersonal Skills Grooming Basic Computer Skills
As an Airport Passenger Service Associate in Kolkata, you will play a vital role in ensuring a smooth travel experience for passengers at the airport. This position is suitable for recent graduates looking to start their careers in the aviation industry.nnKey Responsibilities: nYour primary duty will be to assist passengers with check-in and boarding processes. You will help to answer inquiries, provide information about flights, and assist with baggage handling. It is important to maintain a friendly and professional demeanor at all times, addressing any passenger concerns promptly. Additionally, you may help organize and prepare travel documents, ensuring everything is in order for a hassle-free journey.nnRequired Skills and Expectations: nWe are looking for individuals who are excellent communicators with strong interpersonal skills. Its essential to have a customer-oriented attitude, as you will interact with travelers from diverse backgrounds. Being detail-oriented and organized will help you perform tasks accurately under time constraints. Adaptability and teamwork are vital, as you will collaborate with other airport staff to create a seamless experience for passengers. nnThis full-time position is located at the airport, requiring you to work from the office. Fresh graduates with a positive outlook and a passion for customer service are encouraged to apply.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Gurgaon
Aviation Ground Staff Activities Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent Airline Operations Assistant Aviation Executive Flight Booking Executive Airline Helpdesk Executive Passenger Handling Executive Aviation Fresher
We are looking for an Airport Passenger Service Associate in Gurgaon, India. This role is ideal for individuals with 0 to 5 years of experience and requires at least a 10th-grade education. As part of our team, you will assist passengers and ensure a smooth travel experience.nnKey Responsibilities:nn1. Passenger Assistance: Provide support to passengers at the airport, helping them with check-in, boarding, and other inquiries to enhance their travel experience.nn2. Customer Service: Maintain a friendly and professional demeanor while addressing passengers' needs and resolving any issues that may arise.nn3. Information Dissemination: Share accurate information regarding flight schedules, boarding gates, and related updates to keep passengers informed.nn4. Coordination with Staff: Collaborate with airline staff and security personnel to ensure a safe and efficient airport environment for all travelers.nn5. Problem Solving: Handle situations that may require immediate attention, ensuring passengers feel supported and their concerns are addressed promptly.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills and be capable of working in a team-oriented environment. A strong customer service mindset is essential, as you will be interacting with passengers from diverse backgrounds. Being able to manage stress in a fast-paced environment is important, along with a willingness to learn and adapt. An enthusiasm for helping others and a passion for the travel industry will greatly enrich your experience in this role.
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  • Fresher
  • 4.3 Lac/Yr
  • Lucknow
Ground Staff Activities Aviation
We are looking for an enthusiastic Airport Passenger Service Associate in Lucknow Airport. This role is perfect for freshers who have completed their 12th grade and are eager to kick-start their career in the aviation industry.Key Responsibilities:- Customer Assistance: Greet passengers, provide information regarding flight schedules, check-in procedures, and answer any queries to ensure a smooth travel experience.- Check-In Support: Assist passengers during the check-in process, including baggage handling, to facilitate efficient boarding for their flights.- Problem Resolution: Address and resolve passenger concerns or complaints promptly, ensuring a high level of customer satisfaction and comfort.- Safety Protocols: Adhere to airport safety and security regulations, ensuring compliance with all procedures while maintaining a safe environment for travelers.Required Skills and Expectations:Candidates should have excellent communication skills, both verbal and written, to effectively interact with passengers from diverse backgrounds. A friendly attitude and strong customer service orientation are crucial for this role. Additionally, the ability to work in a fast-paced airport environment while remaining calm under pressure is essential. Flexibility in working hours is expected to accommodate shifts, as the airport operates around the clock. Strong teamwork is vital to collaborate efficiently with fellow associates and other departments.
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Hiring Freshers || Airport Passenger Service Associate

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Raipur
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Aircraft Handling Airline Customer Service Airport Ramp Customer Relationship Air Ticketing Ticket Booking Communication Skills Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination
We are seeking an Airport Passenger Service Associate to assist passengers at our Raipur location. This role is ideal for individuals looking to start their careers in the aviation sector, offering opportunities for growth and development in a dynamic environment.nnKey Responsibilities:nn1. Customer Assistance: Greet and assist passengers with check-in, baggage handling, and boarding processes, ensuring they have a pleasant experience.nn2. Information Provision: Provide accurate information about flight schedules, gate changes, and airport facilities to passengers in a friendly and approachable manner.nn3. Problem Resolution: Address and resolve passenger issues or complaints efficiently while maintaining a calm and professional demeanor.nn4. Collaboration: Work closely with other airport staff and departments to ensure smooth operations and effective communication among teams.nn5. Safety Compliance: Follow all safety and security procedures in accordance with airport regulations to ensure a safe environment for both passengers and staff.nnRequired Skills and Expectations:nnCandidates should have a minimum of a 12th-grade education. Effective communication skills in English and local languages are essential for interacting with passengers. A friendly and helpful attitude is important, along with the ability to work well under pressure. Experience in customer service or a related field is a plus, but not mandatory. Flexibility in working hours, including weekends and holidays, is expected.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Bhubaneswar
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
As an Airport Passenger Service Associate, you will play a crucial role in ensuring a smooth and pleasant travel experience for passengers at the airport. This position requires friendly interaction and effective communication with travelers.Key Responsibilities:- Check-in Assistance: Help passengers with the check-in process, ensuring they have all necessary documents and provide them with boarding passes.- Baggage Handling Support: Guide passengers on baggage policies and assist them with any queries regarding their luggage.- Passenger Queries: Address any questions or concerns from travelers, providing them with accurate information regarding flights, services, and airport facilities.- Boarding Support: Assist during the boarding process to ensure it is efficient, helping to organize passengers and ensuring they board their flights smoothly.- Customer Service: Deliver excellent customer service to enhance the passenger experience, being approachable and positive at all times.- Problem Resolution: Manage any issues or complaints from passengers promptly and professionally, escalating matters when necessary.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to interact effectively with passengers. A friendly demeanor and a willingness to assist are crucial for this role. Basic knowledge of airport operations and procedures is beneficial, but not essential. Attention to detail and the ability to stay calm under pressure are important traits. A high school education (10th pass) is required, and candidates should be eager to learn in a fast-paced environment. Previous experience in customer service is a plus but not necessary.
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  • 0 - 6 yrs
  • 20.0 Lac/Yr
  • Jammu
Cabin Crew Cabin Attendant Airlines Cabin Crew Air Hostess Flight Attendant Flight Steward Flight Stewardess Ground Staff Passenger Handling Passenger Support Passenger Service Executive Airport Passenger Service Associate Guest Relation Executive Airport Operation Airport Representative
Job TitleCabin Crew / Cabin AttendantDepartmentFlight Operations / In-Flight ServicesLocationsJammuSrinagarLehShimlaKullu-ManaliAmritsarLudhianaBathindaJalandharDehradunChandigarhJob SummaryA Cabin Crew member is responsible for ensuring the safety, security, comfort, and satisfaction of passengers throughout the flight. The role involves conducting safety demonstrations, assisting passengers during boarding and disembarkation, providing excellent customer service, serving meals and beverages, responding to medical or emergency situations, and ensuring compliance with aviation safety regulations.Cabin Crew members represent the airline's brand and are expected to maintain high standards of professionalism, grooming, communication, and hospitality.Key Responsibilities1. Passenger Safety- Conduct pre-flight safety inspections of the aircraft cabin.- Check emergency equipment before every flight.- Ensure safety equipment is functional and accessible.- Verify emergency exits remain unobstructed.- Demonstrate safety procedures before takeoff.- Ensure passengers comply with safety regulations.- Monitor cabin security throughout the flight.- Handle emergency situations calmly and efficiently.- Administer first aid when required.- Coordinate emergency evacuation if necessary.2. Passenger Service- Welcome passengers professionally.- Assist passengers during boarding.- Help passengers locate assigned seats.- Assist with cabin baggage storage.- Provide assistance to elderly passengers, children, and passengers with disabilities.- Offer special assistance to pregnant passengers.- Resolve passenger concerns courteously.- Maintain a positive travel experience.3. Food & Beverage Service- Prepare meal carts.- Serve meals and refreshments.- Offer beverages according to airline service standards.- Handle special meal requests.- Monitor passenger dietary requirements.- Maintain food hygiene standards.- Collect used trays after meal service.- Manage onboard inventory.4. Cabin Management- Ensure cabin cleanliness.- Monitor lavatory cleanliness.- Maintain cabin temperature and lighting.- Secure cabin before takeoff and landing.- Conduct regular cabin checks.- Assist passengers during turbulence.- Ensure seat belts are fastened when required.5. Emergency Responsibilities- Respond to fire emergencies.- Handle decompression situations.- Manage medical emergencies.- Perform CPR if trained.- Use emergency equipment correctly.- Guide passengers during emergency landings.- Manage security threats.- Coordinate with cockpit crew during emergencies.6. Documentation- Complete flight reports.- Record onboard incidents.- Prepare inventory reports.- Report passenger complaints.- Submit lost-and-found reports.- Record medical incidents.- Maintain accurate service records.7. Customer Care- Handle customer complaints professionally.- Resolve service issues promptly.- Provide information regarding flight schedules.- Assist with missed connections.- Offer special attention to VIP passengers.- Support nervous or anxious passengers.- Maintain excellent customer satisfaction.8. Teamwork- Coordinate with pilots.- Work closely with fellow cabin crew.- Assist ground staff during boarding.- Coordinate with catering teams.- Support maintenance staff when necessary.- Participate in crew briefings and debriefings.Daily DutiesBefore Flight- Attend pre-flight briefing.- Review flight information.- Check weather updates.- Verify passenger information.- Inspect safety equipment.- Prepare cabin.- Check catering supplies.- Ensure emergency equipment is operational.During Boarding- Welcome passengers.- Verify seating.- Assist with luggage.- Help special-needs passengers.- Conduct safety checks.- Ensure cabin readiness.During Flight- Conduct safety demonstrations.- Serve meals and beverages.- Respond to passenger requests.- Monitor cabin safety.- Perform regular cabin inspections.- Handle emergencies if required.After Landing- Assist passengers during disembarkation.- Inspect aircraft cabin.- Complete documentation.- Report incidents.- Secure company equipment.Required QualificationsEducational Qualification- 10+2 (Higher Secondary) minimum.- Diploma or Bachelor's degree preferred.- Cabin Crew or Hospitality certification is an advantage.Preferred SkillsTechnical Skills- Aviation safety procedures- Emergency response- First aid and CPR- Passenger handling- Cabin equipment operation- Food and beverage service- Aviation regulations- DocumentationSoft Skills- Excellent communication- Customer service orientation- Teamwork- Leadership- Time management- Problem-solving- Decision-making- Patience- Adaptability- Professional appearance- Positive attitude- Stress management- Conflict resolution- Cultural awarenessPhysical Requirements- Good overall health and physical fitness.- Ability to stand and walk for extended periods.- Ability to lift and store cabin baggage.- Good vision (corrected vision acceptable as per airline policy).- Ability to swim (required by many airlines).- No visible tattoos or piercings where prohibited by airline policy.- Professional grooming standards.Working Conditions- Rotational shifts.- Domestic and international flights.- Night duties.- Weekend and holiday work.- Long flying hours.- Jet lag and changing time zones.- Frequent travel.Equipment Used- Safety and emergency equipment- Public address (PA) system- Interphone- Meal carts- First aid kits- Fire extinguishers- Automated External Defibrillator (AED)- Emergency slides and life jacketsKey Performance Indicators (KPIs)- Passenger satisfaction scores- Safety compliance- On-time cabin readiness- Service quality- Complaint resolution- Emergency preparedness- Grooming and professionalism- Team performance- Accuracy of flight documentationCareer Progression- Cabin Crew / Flight Attendant- Senior Cabin Crew- Lead Cabin Crew- Cabin Supervisor- Purser / Cabin Manager- In-Flight Service Manager- Cabin Crew Trainer- Quality & Safety Auditor- Base Manager- Cabin Services ManagerSalary (India - Approximate)- Fresher: 25,000-45,000 per month- Experienced (2-5 years): 45,000-80,000 per month- Senior Cabin Crew: 80,000-1,50,000+ per month- International airlines may offer significantly higher compensation, along with layover allowances and travel benefits.
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  • 0 - 6 yrs
  • 25.0 Lac/Yr
  • Mumbai
Air Hostess Flight Attendant Flight Steward Flight Stewardess Customer Service Executive Customer Support Passengers Handling Passenger Service Airport Passenger Service Associate Cabin Crew Cabin Attendant Airlines Cabin Crew Ground Hostess
Job TitleAir Hostess LocationsMumbaiJob SummaryAn Air Hostess is responsible for ensuring the safety, comfort, and satisfaction of passengers during flights. The role includes welcoming passengers, conducting safety demonstrations, serving meals and beverages, handling emergencies, and maintaining excellent customer service standards throughout the journey.Key ResponsibilitiesPassenger Service- Welcome passengers onboard in a professional and friendly manner.- Assist passengers with seating arrangements and cabin luggage.- Provide information regarding flight schedules, safety procedures, and onboard services.- Ensure passengers are comfortable throughout the flight.Safety & Security- Conduct pre-flight safety checks of emergency equipment.- Demonstrate safety procedures and emergency protocols to passengers.- Ensure all passengers comply with aviation safety regulations.- Handle emergency situations calmly and efficiently.- Administer first aid when required.In-Flight Operations- Serve meals, snacks, and beverages to passengers.- Maintain cleanliness and hygiene inside the aircraft cabin.- Monitor passenger behavior and address any issues professionally.- Coordinate with pilots and ground staff for smooth operations.Customer Relationship Management- Resolve passenger complaints and concerns politely.- Deliver high-quality hospitality and customer experience.- Assist elderly passengers, children, and passengers with special needs.Documentation & Reporting- Prepare flight reports and incident documentation.- Maintain records of onboard sales and inventory if applicable.Required Skills- Excellent communication and interpersonal skills.- Strong customer service and hospitality skills.- Good problem-solving and decision-making ability.- Ability to remain calm under pressure.- Teamwork and coordination skills.- Grooming and professional appearance.- Basic knowledge of aviation safety procedures.Educational Qualification- Minimum: 10+2 (Higher Secondary).- Diploma or Degree in Hospitality, Aviation, or Tourism preferred.- Cabin Crew certification is an advantage.Eligibility Criteria- Good command of English and Hindi.- Pleasant personality and positive attitude.- Physically fit and medically healthy.- Good eyesight and hearing.- Ability to swim is preferred by many airlines.Experience- Freshers can apply.- Prior experience in hospitality, customer service, hotel management, or aviation is an added advantage.Working Conditions- Rotational shifts including nights, weekends, and holidays.- Domestic and international travel opportunities.- Long working hours and time-zone adjustments.Salary Range (India)- Fresher: 25,000 - 45,000 per month- Experienced Cabin Crew: 50,000 - 1,20,000+ per month- International airlines may offer higher salary packages and travel benefits.
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  • Fresher
  • 7.0 Lac/Yr
  • Ranchi
Aviation Ground Staff Activities
We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Ranchi, India. This entry-level position is ideal for freshers who have completed their 10th grade and want to start a career in the travel industry.Key Responsibilities:- Customer Support: Assist passengers at the airport by answering inquiries, providing flight information, and guiding them through check-in and boarding processes. - Check-In Assistance: Help passengers with the check-in procedures, including verifying tickets, issuing boarding passes, and tagging luggage to ensure smooth travel experiences.- Problem Resolution: Address any issues or complaints from passengers, working to find solutions in a timely and courteous manner to maintain a positive environment.- Safety and Security Protocols: Ensure compliance with airport safety regulations and procedures, helping maintain a secure environment for all travelers.Required Skills and Expectations:Candidates should have strong communication skills, both verbal and written, to effectively interact with passengers from diverse backgrounds. Good interpersonal skills are essential to provide excellent customer service. An ability to work in a fast-paced environment and remain calm under pressure is necessary. Flexibility in working hours, including weekends and holidays as needed, will be expected. A friendly and approachable demeanor will enhance the passenger experience and contribute to the overall team success.
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Hiring For 12th Pass Freshers - Airport Passenger Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities Customer Service Executive
As an Airport Passenger Service Associate in Kolkata, you will provide essential support to passengers traveling through the airport. Your primary goal will be to ensure a smooth and pleasant experience for travelers.Key Responsibilities:- Customer Assistance: Serve as the first point of contact for passengers, helping them with check-ins, ticketing, and boarding procedures. You will provide information about flight schedules and gate changes.- Luggage Handling: Assist passengers with their luggage, ensuring it is checked in correctly and reaching the right destination. You will also help with lost and found items.- Problem Solving: Address any issues that passengers may encounter, such as missed flights or baggage discrepancies. You will be responsible for finding quick and effective solutions to help travelers.- Safety and Security: Adhere to all airport safety and security protocols, ensuring a secure environment for all passengers and staff.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills in English and Hindi. A friendly and positive attitude is essential, as you will be interacting with diverse passengers daily. Basic computer skills are required to assist with check-in processes and documentation. Being a team player and having the ability to work in a fast-paced environment is important. Flexibility in working hours, including weekends and holidays, is expected in this role.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities Fresher
We are looking for an Airport Passenger Service Associate in Kolkata to provide excellent service to travelers. This role is perfect for those who enjoy working with people and ensuring a smooth travel experience for passengers.Key Responsibilities:- Passenger Assistance: Greet and assist passengers at check-in and boarding gates, answering their questions and ensuring they receive the support they need.- Check-in Services: Help passengers check in for their flights, including managing luggage and issuing boarding passes, ensuring a quick and efficient process.- Information Provider: Provide accurate flight information and updates to passengers, helping them navigate the airport and understand flight schedules.- Problem Resolution: Address passenger concerns or issues calmly and effectively, working to find solutions in a challenging environment.Required Skills and Expectations:Candidates should have a friendly and positive attitude, with strong communication skills to interact with diverse groups of people. Attention to detail is important to ensure accurate information is provided and processes are followed correctly. A good ability to work under pressure and manage time effectively is essential, as the airport environment can be fast-paced. Since this role is at an airport, candidates should be willing to work in shifts, including weekends and holidays, to meet the needs of travelers. An educational background of at least 10th pass is required, and prior experience in customer service is a plus but not mandatory.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities
As an Airport Passenger Service Associate in Kolkata, you will play a vital role in ensuring passengers have a smooth and pleasant experience at the airport. This position is ideal for recent school graduates looking to start their career in the aviation industry.Key Responsibilities:- Check-in Assistance: You will help passengers with the check-in process, ensuring they receive their boarding passes and any necessary information for their flights.- Baggage Handling: Workers in this role will assist passengers with their luggage, making sure they are tagged correctly and directed to the right areas for boarding.- Customer Support: You will address passenger inquiries and concerns, providing them with clear and helpful information about flights, airport facilities, and other travel-related services.- Coordination with Team Members: You will work closely with other airport staff, ensuring efficient operations and smooth service delivery to passengers.Required Skills and Expectations:Candidates should possess strong communication skills to interact effectively with passengers from diverse backgrounds. Attention to detail is crucial for managing check-in processes and baggage correctly. A friendly and approachable demeanor is essential, as you will be the face of the airports customer service. Basic computer skills are expected, as you will be using airport systems to assist passengers. A willingness to work in a fast-paced environment and flexibility with shifts is important for success in this role.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Golaghat
Airport Ticketing Airline Operations Airport Operation Customer Relationship Passenger Handling Airline Customer Service
As an Airport Customer Service Associate, you will play a vital role in ensuring travelers have a pleasant experience at the airport. Your main duties will include:- Assisting Passengers: Help travelers with check-in procedures, guiding them through the airport processes to ensure a smooth journey.- Addressing Inquiries: Answer questions from passengers regarding flight schedules, baggage policies, and airport facilities, providing accurate information to enhance their experience.- Handling Complaints: Listen to passenger concerns and resolve issues calmly and effectively, helping to maintain a positive atmosphere.- Coordinating with Airlines: Work closely with various airline staff to ensure passengers receive timely and accurate updates about their flights.- Maintaining Safety Standards: Follow all airport regulations and safety protocols, ensuring a secure environment for both passengers and staff.- Conducting Airport Services: Assist with special requests like wheelchair assistance and lost baggage services, ensuring all passengers feel accommodated.To excel in this role, you should have strong communication skills to interact effectively with passengers and team members. Being friendly and approachable is essential, as you will be the first point of contact for travelers. Organizational skills and attention to detail are important for managing multiple tasks efficiently. You should also be able to work in a fast-paced environment, sometimes handling stressful situations calmly. A passion for customer service and the ability to work cooperatively as part of a team will be key to your success in this position.
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Hiring Fresher - Airport Passenger Service Associate - Jammu

Namo Airways Services India Private Limited

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Jammu
Aviation Aviation Security Airline Operations Airlines Executive Airline Ground Staff Airline Customer Service Airlines Transition Captain Airlines Cabin Crew Airport Representative Airport Ticketing Airport Operation Ticket Booking Air Ticketing Customer Relationship
Key Responsibilities:1. Assisting passengers: Helping passengers with their inquiries, providing information about flights, handling check-in procedures, assisting with baggage check-in, and guiding passengers through security checks.2. Ensuring passenger safety: Following all security protocols and safety regulations, monitoring passenger behavior, and reporting any suspicious activities or baggage.3. Handling customer service: Resolving passenger complaints, addressing any issues or concerns, and providing excellent customer service at all times.4. Ticketing and booking: Managing ticketing processes, handling flight reservations, processing ticket changes or cancellations, and ensuring accurate ticket information.5. Coordinating with the airline staff: Collaborating with airline crew members, ground staff, and other airport personnel to ensure seamless operations and efficient service delivery.Required Skills and Expectations:1. Excellent communication skills: Ability to communicate effectively with passengers, airline staff, and other airport personnel in a clear and polite manner.2. Strong customer service skills: A commitment to providing exceptional service to passengers, handling complaints professionally, and ensuring a positive experience for travelers.3. Attention to detail: Ability to accurately handle ticketing processes, check-in procedures, and baggage handling while ensuring all information is correct.4. Knowledge of aviation industry: Understanding of airline operations, airport procedures, security protocols, and safety regulations to ensure passenger safety and compliance.5. Team player: Willingness to collaborate with other team members, work in a fast-paced environment, and contribute to a positive and supportive work culture.
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Ground Staff Activities Aviation
- Greeting passengers: Welcome passengers as they enter the airport terminal, providing a positive first impression and helping them feel comfortable.- Assisting with check-in procedures: Aid passengers with check-in processes, including luggage check-in, issuing boarding passes, and guiding them to the security checkpoint.- Providing information: Offer assistance and answer any questions passengers may have regarding flight schedules, gate locations, airport facilities, and amenities.- Handling passenger inquiries: Address passenger concerns, complaints, or special requests promptly and professionally to ensure a pleasant travel experience.- Ensuring passenger safety: Follow security protocols and procedures to maintain a safe and secure environment for all passengers and airport staff.- Liaising with other airport departments: Collaborate with airline staff, security personnel, and other airport employees to ensure smooth operations and efficient passenger services.Skills and Expectations:1. Strong communication skills to interact effectively with passengers from diverse backgrounds.2. Ability to multitask and prioritize tasks in a fast-paced and dynamic airport environment.3. Customer service-oriented mindset to provide exceptional assistance and support to passengers.4. Basic computer proficiency to operate check-in systems and access flight information.5. Adherence to safety and security protocols to uphold airport regulations and standards.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Dimapur
Customer Relationship Airport Ticketing Airline Customer Service Airline Operations Airport Operation Passenger Handling
We are seeking friendly and professional individuals to assist passengers with check-in, boarding, inquiries, and overall airport experience. Responsibilities include handling customer concerns, providing flight updates, and coordinating with airline and ground staff to ensure smooth operations. The ideal candidate should have strong communication skills and a calm attitude under pressure. Only applicants aged 18 to 27 are eligible to apply.
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Aviation Ground Staff Activities
Responsibilities:1. Greet and welcome passengers as they arrive at the airport terminal2. Assist passengers with check-in, boarding, and retrieving luggage3. Provide information on flight schedules, boarding procedures, and airport facilities4. Handle passenger inquiries, complaints, and requests in a professional and courteous manner5. Ensure the safety and security of passengers throughout their travel experience6. Communicate effectively with airline personnel, security staff, and other airport associates
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Aviation Ground Staff Activities
Hiring for 36 Airport Passenger Service Associate Jobs in Burdwan, Kolkata, jharkhand, Biharsharif, Nalanda, Jamui, Patna, Malda, Uttar Dinajpur, Nandgram, Ghaziabad, Haldia, Sonarpur, Kolkata, for Freshers,Required Educational Qualification is : Higher Secondary, B.A with Good knowledge in Aviation, Ground Staff Activities etc.
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Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
Airport Staff WantedLocation: DelhiWe are seeking enthusiastic and customer-focused individuals to join our client's team. If you have excellent communication skills and a passion for delivering exceptional service, we invite you to apply.Positions Available:Customer Service AgentAirport Operations StaffSecurity PersonnelAirport Ramp ExecutiveGround Handling StaffKey Responsibilities:Provide excellent customer service to passengersEnsure smooth airport operationsMaintain security protocolsAssist with ground handling activitiesRequirements:Previous experience in customer service or airport operations (desirable)Strong communication and interpersonal skillsAbility to work in a fast-paced environmentFlexibility to work varied shiftsIf you're looking for a dynamic career in the aviation industry, send your CV and contact details.Regards,Naukristan Employment Consultancy Services
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Ground Staff Cabin Crew
We have vacant of 58 Airport Passenger Service Associate 2025 Jobs in Kolkata,Kolkata South, Kolkata,Behala, Kolkata,Bhubaneswar,Ranchi,Ramgarh,Nadia,Hooghly,Patna,Asansol, for Freshers Educational Qualification : Higher Secondary, Secondary School, Diploma, Bachelor of Hotel Management, Other Bachelor Degree Skill Ground Staff,Cabin Crew etc.
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  • Fresher
  • 3.8 Lac/Yr
  • Kolkata
Customer Care Associate Communication Computer Customer Relationship Passenger Handling
deal with passenger flight queries. verify travel documents and provide boarding passes. weigh luggage and collect any excess weight charges. take care of children travelling alone, VIPs and people who need assistance.* Listen to customers' questions and concerns and provide answers or responses.* Provide information about products and services.* Take orders, calculate charges, and process billing or payments.* Review customer accounts and make changes, if necessary.* Handle returns or complaints.if you have any queries, you can contact this number + 91 9330374107
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Kolkata, you will be responsible for providing excellent customer service to passengers at the airport. Your key responsibilities will include assisting passengers with flight information, ticketing, and check-in processes. You will also handle inquiries, complaints, and requests in a professional and friendly manner.To excel in this role, you must possess good communication skills and be able to work efficiently in a fast-paced environment. A high school diploma or equivalent is required, and previous customer service experience is preferred but not mandatory. You should be familiar with airport operations and have a polite and helpful attitude towards customers.As an Airport Customer Service Associate, you will be the first point of contact for passengers, so it is crucial to be punctual, well-groomed, and have a positive attitude. You should also be able to work well in a team and follow company policies and procedures to ensure a smooth experience for all passengers.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Hyderabad
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate, you will be responsible for providing exceptional customer service to passengers at the airport. Your key responsibilities will include assisting passengers with check-in procedures, ticketing, and baggage handling. You will also be required to handle any passenger inquiries or concerns efficiently and professionally. The ideal candidate should possess strong customer relationship skills and have a good understanding of airport operations. Experience in airline ticketing and customer service will be beneficial for this role. Additionally, excellent communication and interpersonal skills are essential for effectively interacting with passengers and ensuring a positive experience. A high school diploma or equivalent is required for this position, and having prior experience in a similar role will be an advantage. Overall, we are looking for a team-oriented individual who is committed to providing top-notch service to airport customers.
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  • 0 - 6 yrs
  • 20.0 Lac/Yr
  • Chennai
Cabin Crew Cabin Attendant Airlines Cabin Crew Air Hostess Flight Attendant Flight Steward Flight Stewardess Ground Staff Passenger Handling Passenger Support Passenger Service Executive Airport Passenger Service Associate Guest Relation Executive Airport Operation Airport Representative
Job TitleCabin Crew / Cabin AttendantDepartmentFlight Operations / In-Flight ServicesLocationsChennaiCoimbatoreTiruchirapalliMaduraiSalemThoothukkudiVelloreHosurKadapaKurnoolJob SummaryA Cabin Crew member is responsible for ensuring the safety, security, comfort, and satisfaction of passengers throughout the flight. The role involves conducting safety demonstrations, assisting passengers during boarding and disembarkation, providing excellent customer service, serving meals and beverages, responding to medical or emergency situations, and ensuring compliance with aviation safety regulations.Cabin Crew members represent the airline's brand and are expected to maintain high standards of professionalism, grooming, communication, and hospitality.Key Responsibilities1. Passenger Safety- Conduct pre-flight safety inspections of the aircraft cabin.- Check emergency equipment before every flight.- Ensure safety equipment is functional and accessible.- Verify emergency exits remain unobstructed.- Demonstrate safety procedures before takeoff.- Ensure passengers comply with safety regulations.- Monitor cabin security throughout the flight.- Handle emergency situations calmly and efficiently.- Administer first aid when required.- Coordinate emergency evacuation if necessary.2. Passenger Service- Welcome passengers professionally.- Assist passengers during boarding.- Help passengers locate assigned seats.- Assist with cabin baggage storage.- Provide assistance to elderly passengers, children, and passengers with disabilities.- Offer special assistance to pregnant passengers.- Resolve passenger concerns courteously.- Maintain a positive travel experience.3. Food & Beverage Service- Prepare meal carts.- Serve meals and refreshments.- Offer beverages according to airline service standards.- Handle special meal requests.- Monitor passenger dietary requirements.- Maintain food hygiene standards.- Collect used trays after meal service.- Manage onboard inventory.4. Cabin Management- Ensure cabin cleanliness.- Monitor lavatory cleanliness.- Maintain cabin temperature and lighting.- Secure cabin before takeoff and landing.- Conduct regular cabin checks.- Assist passengers during turbulence.- Ensure seat belts are fastened when required.5. Emergency Responsibilities- Respond to fire emergencies.- Handle decompression situations.- Manage medical emergencies.- Perform CPR if trained.- Use emergency equipment correctly.- Guide passengers during emergency landings.- Manage security threats.- Coordinate with cockpit crew during emergencies.6. Documentation- Complete flight reports.- Record onboard incidents.- Prepare inventory reports.- Report passenger complaints.- Submit lost-and-found reports.- Record medical incidents.- Maintain accurate service records.7. Customer Care- Handle customer complaints professionally.- Resolve service issues promptly.- Provide information regarding flight schedules.- Assist with missed connections.- Offer special attention to VIP passengers.- Support nervous or anxious passengers.- Maintain excellent customer satisfaction.8. Teamwork- Coordinate with pilots.- Work closely with fellow cabin crew.- Assist ground staff during boarding.- Coordinate with catering teams.- Support maintenance staff when necessary.- Participate in crew briefings and debriefings.Daily DutiesBefore Flight- Attend pre-flight briefing.- Review flight information.- Check weather updates.- Verify passenger information.- Inspect safety equipment.- Prepare cabin.- Check catering supplies.- Ensure emergency equipment is operational.During Boarding- Welcome passengers.- Verify seating.- Assist with luggage.- Help special-needs passengers.- Conduct safety checks.- Ensure cabin readiness.During Flight- Conduct safety demonstrations.- Serve meals and beverages.- Respond to passenger requests.- Monitor cabin safety.- Perform regular cabin inspections.- Handle emergencies if required.After Landing- Assist passengers during disembarkation.- Inspect aircraft cabin.- Complete documentation.- Report incidents.- Secure company equipment.Required QualificationsEducational Qualification- 10+2 (Higher Secondary) minimum.- Diploma or Bachelor's degree preferred.- Cabin Crew or Hospitality certification is an advantage.Preferred SkillsTechnical Skills- Aviation safety procedures- Emergency response- First aid and CPR- Passenger handling- Cabin equipment operation- Food and beverage service- Aviation regulations- DocumentationSoft Skills- Excellent communication- Customer service orientation- Teamwork- Leadership- Time management- Problem-solving- Decision-making- Patience- Adaptability- Professional appearance- Positive attitude- Stress management- Conflict resolution- Cultural awarenessPhysical Requirements- Good overall health and physical fitness.- Ability to stand and walk for extended periods.- Ability to lift and store cabin baggage.- Good vision (corrected vision acceptable as per airline policy).- Ability to swim (required by many airlines).- No visible tattoos or piercings where prohibited by airline policy.- Professional grooming standards.Working Conditions- Rotational shifts.- Domestic and international flights.- Night duties.- Weekend and holiday work.- Long flying hours.- Jet lag and changing time zones.- Frequent travel.Equipment Used- Safety and emergency equipment- Public address (PA) system- Interphone- Meal carts- First aid kits- Fire extinguishers- Automated External Defibrillator (AED)- Emergency slides and life jacketsKey Performance Indicators (KPIs)- Passenger satisfaction scores- Safety compliance- On-time cabin readiness- Service quality- Complaint resolution- Emergency preparedness- Grooming and professionalism- Team performance- Accuracy of flight documentationCareer Progression- Cabin Crew / Flight Attendant- Senior Cabin Crew- Lead Cabin Crew- Cabin Supervisor- Purser / Cabin Manager- In-Flight Service Manager- Cabin Crew Trainer- Quality & Safety Auditor- Base Manager- Cabin Services ManagerSalary (India - Approximate)- Fresher: 25,000-45,000 per month- Experienced (2-5 years): 45,000-80,000 per month- Senior Cabin Crew: 80,000-1,50,000+ per month- International airlines may offer significantly higher compensation, along with layover allowances and travel benefits.
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Freshers For Ground Staff - Hyderabad

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Hyderabad
Ground Staff Ground Staff Executive Ground Operations Staff Air Ticketing Executive Customer Relationship Executive Customer Relationship Officer Airport Passenger Service Associate Passport Checking Officer Ticket Checking Staff Ticket Support Executive Cabin Crew Air Cargo Air Hostess Ground Hostess Flight Attendant
We are seeking enthusiastic individuals for the role of Ground Staff in Hyderabad. This position is suitable for candidates with experience ranging from 0 to 6 years, and a minimum education of 12th pass is required. The job is full-time and will be based in the office. Key Responsibilities:- Passenger Assistance: Help passengers with check-in, boarding, and baggage handling, ensuring a smooth and pleasant travel experience. - Ticketing Support: Assist with ticket requests and confirmations, providing accurate information to customers regarding flight details and services.- Baggage Services: Manage the handling and transportation of luggage, ensuring it is loaded and unloaded safely and efficiently.- Information Services: Provide clear and timely information to passengers about flight schedules, delays, and any other inquiries, enhancing customer satisfaction.- Safety and Security Compliance: Adhere to safety regulations and security protocols to maintain a safe environment for passengers and staff.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to interact with passengers effectively. A customer-centric attitude is essential to provide excellent service. Being organized and detail-oriented is crucial for managing tasks accurately. Basic knowledge of flight operations and airport procedures is beneficial, although not mandatory. Ability to work in a team and handle high-pressure situations is expected. Flexibility in work hours, including weekends and holidays, is important to meet operational demands.
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Hiring Freshers || Ground Staff

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Guwahati
Ground Staff Ground Staff Executive Ground Operations Staff Air Ticketing Executive Customer Relationship Executive Customer Relationship Officer Airport Passenger Service Associate Passport Checking Officer Ticket Checking Staff Ticket Support Executive Cabin Crew Air Cargo Air Hostess Ground Hostess Flight Attendant
We are looking for dedicated Ground Staff to join our team in Guwahati. In this full-time role, you will play an essential part in ensuring a smooth experience for our customers at the airport.Key Responsibilities:- Customer Assistance: Greet passengers and help them with check-in procedures, luggage handling, and boarding processes to enhance their travel experience.- Luggage Management: Ensure proper tagging, loading, and unloading of luggage, ensuring all bags are handled safely and efficiently.- Safety Compliance: Follow all safety regulations and procedures to maintain a secure environment for both passengers and staff.- Information Support: Provide accurate information regarding flights, delays, and airport services to passengers, ensuring they receive timely updates.- Team Collaboration: Work closely with other staff members in various departments to ensure efficient operations and communication throughout the airport.Required Skills and Expectations:Candidates should possess a minimum educational qualification of 12th pass. Good communication skills in English and local languages are essential for interacting with passengers. A positive attitude and strong customer service skills are crucial, as you will be the face of our service. Teamwork is vital, as you will be collaborating with colleagues in a fast-paced environment. Flexibility in working hours is expected, including availability during weekends and holidays. Previous experience in a customer-facing role is an advantage but not mandatory. A keen eye for detail and the ability to handle pressure will help ensure successful performance in this dynamic role.
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Ground Staff Customer Relationship Airport Passenger Service Associate
Job Openings for 58 Airport Passenger Service Assistant-Kolkata 2025 Jobs for Freshers in Kolkata,Bhubaneswar,Ranchi,Guwahati,Dumka,Patna,Jashpur, Chhattisgarh,Raipur, Chhattisgarh,Asansol,Durgapur, having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in Ground Staff,Customer Relationship etc.
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Hiring Freshers || Airport Customer Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Airport Ticketing Customer Relationship Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for travelers at the airport. This position is ideal for those starting their careers in customer service.Key Responsibilities:1. Customer Assistance: Help passengers with ticketing, check-in, and baggage inquiries, ensuring they receive timely and accurate information.2. Handling Queries: Address customer questions and concerns about flight schedules, cancellations, and airport services, providing clear and concise solutions.3. Check-in Services: Facilitate the check-in process efficiently, guiding travelers through necessary steps and ensuring that all procedures are followed correctly.4. Problem Resolution: Manage and resolve any customer issues or complaints with professionalism, ensuring that each traveler feels valued and understood.5. Documentation Support: Assist passengers with necessary documentation and ensure compliance with airport regulations for smooth travel.Required Skills and Expectations:Candidates should have good communication skills in English and local languages to effectively interact with a diverse range of passengers. A commitment to providing exceptional customer service is essential. You should be able to work well under pressure and adapt to a busy airport environment. Basic computer skills are important for handling check-in systems and inquiries. Flexibility and the willingness to work varied shifts, including weekends and holidays, are also expected. A completed education up to the 12th grade is required.
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Airport Customer Service Associate || Freshers & Experienced

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Passenger Handling Airline Operations Airport Operation Customer Relationship Airport Ticketing Airline Customer Service
As an Airport Customer Service Associate, you will play a vital role in providing excellent service to passengers. You will support travelers with their inquiries and ensure they have a pleasant experience.Key Responsibilities:- Assist Passengers: Answer questions about flight schedules, check-in procedures, and baggage information, providing clear guidance to travelers.- Handle Complaints: Address customer complaints with patience and professionalism, finding solutions to ensure customer satisfaction.- Provide Information: Offer information about airport facilities, services, and emergency procedures to help travelers have a safe experience.- Coordinate with Airlines: Communicate with airline representatives to resolve issues such as flight changes or delays, ensuring that all parties are informed and updated.- Maintain Records: Keep accurate records of customer interactions and incidents, which will help improve service and streamline processes.Required Skills and Expectations:- Communication Skills: You must have strong verbal and written communication skills to interact with diverse passengers and convey information clearly.- Customer Service Orientation: A friendly and helpful attitude is essential for creating a positive experience for travelers.- Problem-Solving Skills: You should be able to think on your feet and resolve issues effectively under pressure.- Tech-Savvy: Familiarity with technology and the ability to use software for customer service is important, as you will be working from home.- Time Management: Efficiently manage your time to handle multiple inquiries and tasks in a busy environment. This part-time position requires you to be proactive and dedicated to providing outstanding service to airport travelers.
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Hiring Freshers || Airport Customer Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • Fresher
  • 4.3 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
Join our team as an Airport Customer Service Associate in Patna, India. This full-time position is perfect for freshers looking to start their careers in the aviation industry.Key Responsibilities:1. Customer Assistance: Greet and assist passengers with inquiries about their flights, luggage, and airport facilities, ensuring a positive customer experience.2. Check-In Support: Help passengers with the check-in process, including issuing boarding passes and tagging luggage, to facilitate smooth boarding procedures.3. Problem Resolution: Address passenger issues or complaints promptly and effectively, providing solutions to enhance customer satisfaction.4. Information Provision: Offer accurate and timely flight information, including delays and gate changes, to keep customers informed during their travel.5. Collaboration: Work closely with airline staff and other airport departments to ensure efficient operations and communication.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th pass. Strong communication skills in English and local languages are essential for effective interaction with passengers. You should be friendly, approachable, and able to work in a fast-paced environment. Attention to detail and problem-solving skills are crucial for addressing customer needs efficiently. A commitment to delivering exceptional service and a team-oriented attitude will help you succeed in this role.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Bhubaneswar
Aviation Ground Staff Activities
As an Airport Passenger Service Associate, you will play a vital role in enhancing the travel experience for passengers at the airport. Your main duties will include:- Greeting Passengers: Welcome passengers as they arrive at the airport, making them feel comfortable and valued.- Checking In: Assist passengers with check-in procedures, ensuring their bags are tagged correctly and they receive the necessary boarding passes.- Providing Information: Offer detailed information about flight schedules, gate changes, and airport services to help passengers navigate the airport smoothly.- Handling Queries: Address any questions or concerns from passengers regarding their travel plans, helping to solve issues promptly.- Assisting with Special Needs: Provide support to passengers with special requirements, including the elderly, families with children, or those with disabilities.- Maintaining Cleanliness: Ensure that the passenger service area remains tidy and organized for a pleasant environment.To be successful in this role, candidates should possess good communication skills to interact effectively with passengers and team members. Patience and empathy are essential, as you will be dealing with travelers who may be stressed, especially during busy times. A basic understanding of airport operations will be beneficial. Being a team player and having a positive attitude is crucial, as you will work closely with colleagues to deliver excellent service. A minimum educational qualification of 10th pass is required, and a willingness to learn on the job is important, especially for freshers or those with less than a year of experience.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
We are seeking a friendly and customer-focused Airport Customer Service Associate to join our team in Kolkata. This entry-level position requires strong communication skills and a passion for helping travelers.Key Responsibilities:1. Assisting Passengers: Greet passengers and help them with check-in processes, providing information about flight schedules and gate numbers.2. Handling Inquiries: Respond to customer questions about services, policies, and airport facilities in a clear and courteous manner.3. Managing Complaints: Address and resolve passenger issues or complaints, ensuring a positive travel experience.4. Luggage Service: Assist with luggage handling, ensuring it is processed timely and accurately for flights.5. Collaboration: Work closely with airline staff and other departments to ensure smooth operations and efficient service delivery.Required Skills and Expectations:Candidates should possess strong interpersonal skills and a positive attitude. Excellent communication skills in English and Hindi are essential for interacting effectively with diverse passengers. The ability to remain calm under pressure and solve problems quickly is crucial. Computer literacy is required for using check-in systems and managing passenger information. A high school diploma (10th pass) is necessary, and this role is suitable for those with minimal to no prior experience. Flexibility to work various shifts, including weekends and holidays, is expected to meet the needs of airport operations.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Airline Operations Airport Cargo Airport Operation Ground Management Aviation Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Ground Operation Airport Ramp
As an Airport Passenger Service Associate based in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for travelers. This is a full-time office role suitable for candidates with minimal experience.Key Responsibilities:- Customer Assistance: Greet and assist passengers at various airport points, addressing their inquiries or concerns to ensure they feel welcomed and supported.- Check-in Support: Help passengers with the check-in process, including verifying documents and issuing boarding passes, to facilitate an efficient boarding experience.- Luggage Handling: Assist with luggage check-in and delivery, ensuring that passengers' baggage is properly tagged and safely transported.- Flight Information: Provide up-to-date information about flight schedules, delays, and boarding gates, helping passengers stay informed.- Problem Resolution: Address and resolve passenger issues or complaints promptly and professionally, enhancing overall customer satisfaction.- Safety Procedures: Adhere to all safety and security protocols, ensuring a secure environment for both passengers and staff.To succeed in this role, candidates should possess strong communication skills to interact with diverse individuals and display a friendly demeanor at all times. Basic problem-solving skills are essential for addressing passenger concerns effectively. A cooperative attitude is also important, as teamwork is crucial in a busy airport setting. Candidates must have completed at least the 10th grade and should be comfortable working in a fast-paced environment while being responsible and reliable.
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Fresher hiring for Airport Passenger Service Associate

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Gaya
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Aircraft Handling Airline Customer Service Airport Ramp Customer Relationship Air Ticketing Ticket Booking Communication Skills Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination
Join our team as an Airport Passenger Service Associate in Gaya, India. This role is ideal for individuals who enjoy interacting with people and have a passion for the aviation industry. nnKey Responsibilities:n- Assist Passengers: Provide support to passengers by answering questions, offering directions, and helping with boarding and check-in processes.n- Manage Check-in Procedures: Facilitate smooth check-in and boarding processes by verifying passenger information and issuing boarding passes.n- Handle Customer Inquiries: Address any passenger inquiries or concerns professionally, ensuring a positive travel experience.n- Support Team Operations: Collaborate with fellow associates and airport staff to ensure smooth daily operations at the passenger service desk.nnRequired Skills and Expectations:nCandidates should have a minimum of 12th-grade education and may have between 0 to 5 years of experience in customer service or a related field. Strong communication skills are essential, as you will engage with diverse passengers. A friendly demeanor and a proactive attitude are crucial to ensuring a pleasant experience for all travelers. Attention to detail and the ability to handle stressful situations calmly are also important traits for success in this role. Individuals must be willing to work full-time from the office and be flexible with working hours to accommodate flight schedules.
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Hiring Freshers || Airport Passenger Service Associate

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Guwahati
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Aircraft Handling Airline Customer Service Airport Ramp Customer Relationship Air Ticketing Ticket Booking Communication Skills Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination
As an Airport Passenger Service Associate in Guwahati, you will play a vital role in ensuring a smooth and pleasant experience for our passengers at the airport. This position is suitable for individuals with 0 to 5 years of experience, and a minimum education of 12th pass is required.nnKey Responsibilities:nn- Passenger Assistance: You will greet passengers, offer help with check-in procedures, and ensure their luggage is handled correctly. Your warm demeanor will help create a positive first impression of the airport.nn- Issue Resolution: When passengers face issues, such as flight delays or cancellations, you will provide clear information and assist them in finding solutions. Your ability to remain calm under pressure will be important in these situations.nn- Safety Compliance: Ensuring that all safety protocols are followed during passenger interactions is crucial. You will be trained to handle emergencies and assess situations to maintain safety and security.nn- Customer Feedback: Collecting feedback from passengers will be part of your role to improve service quality. You will listen to passenger concerns and relay them to management.nnRequired Skills and Expectations:nnSuccessful candidates should have excellent communication skills and a friendly attitude, as interacting with diverse travelers is essential. You should be able to work only from the office and adapt quickly to a fast-paced environment. Being a team player and having a commitment to excellent customer service will help you thrive in this role.
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12th Pass Freshers For Airport Passenger Service Associate

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Indore
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Aircraft Handling Airline Customer Service Airport Ramp Customer Relationship Air Ticketing Ticket Booking Communication Skills Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination
Join a dynamic team as an Airport Passenger Service Associate in Indore, India. This role is perfect for candidates with 0 to 5 years of experience and requires a minimum educational qualification of 12th grade. You will play a crucial role in enhancing the travel experience for passengers.nnKey Responsibilities:nn- Customer Assistance: Help passengers with check-in procedures, baggage handling, and boarding processes to ensure a smooth travel experience.n- Information Provision: Provide accurate information regarding flight schedules, terminal facilities, and airline services to passengers and their families.n- Problem Resolution: Address any passenger concerns or issues promptly and professionally, maintaining a calm demeanor in busy situations.n- Documentation Handling: Ensure that all necessary paperwork, including boarding passes and baggage tags, is processed accurately and efficiently.nnRequired Skills and Expectations:nnIdeal candidates should possess strong communication skills and have a friendly, approachable demeanor. Basic problem-solving abilities are essential to effectively address passenger inquiries and challenges. Being detail-oriented is crucial for managing documentation accurately. Teamwork is important, as you will be collaborating with other airport staff. A willingness to learn and adapt in a fast-paced environment is expected, making this an excellent opportunity for individuals looking to start their career in the aviation industry.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Bhubaneswar
Ground Staff Activities Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent
We are looking for enthusiastic individuals to join our team as Airport Staff in Bhubaneswar, India. This full-time role is ideal for candidates with varying levels of experience, from freshers to those with a few years of work history. A minimum education level of 10th pass is required.nnKey Responsibilities:nn- Customer Service: Provide assistance to passengers at various airport locations, ensuring all inquiries and needs are addressed promptly and professionally. You will play a vital role in creating a welcoming atmosphere for travelers.nn- Check-In Assistance: Help passengers with the check-in process, verifying travel documents and ensuring smooth flow at counters. You will be responsible for guiding travelers through the steps needed to complete their check-in efficiently.nn- Baggage Handling: Assist in the management of passenger luggage, ensuring that bags are properly loaded and unloaded. Attention to detail is crucial here to prevent any loss or damage to personal belongings.nn- Safety Compliance: Maintain awareness of safety procedures and protocols throughout the airport. You will need to adhere to all security measures to create a safe environment for everyone.nnTo succeed in this role, candidates should possess strong communication skills and a friendly demeanor, as interacting with passengers is a key part of the job. Being flexible and a team player is essential, as airport operations often require adapting to changing situations.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Goa
Ground Staff Activities Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent
We are looking for dedicated individuals to join our team as Ground Staff in Goa, India. This full-time position is ideal for candidates with 0 to 5 years of experience and requires a minimum education level of 12th pass.nnKey Responsibilities:nn1. Customer Service: Engage with passengers, assist them with inquiries, check-in processes, and luggage handling to ensure a pleasant travel experience.n2. Coordination: Work closely with other airport staff to ensure seamless operations, addressing any issues that arise during flight operations.n3. Safety and Security: Conduct safety checks and ensure compliance with safety regulations, maintaining a secure environment for all passengers and staff.n4. Documentation: Manage and process necessary paperwork, including boarding passes and luggage tags, ensuring accuracy and attention to detail.nnRequired Skills:nnStrong communication skills are essential for interacting with passengers and colleagues effectively. Teamwork is crucial, as you will be coordinating with various departments. A positive attitude and the ability to handle stressful situations will enhance your performance in this role. Attention to detail is vital in maintaining safety standards and ensuring efficiency in operations.nnExpectations:nnCandidates should possess a willingness to learn and adapt to new processes. Flexibility with work hours is important, as you may need to work in shifts. A professional appearance and demeanor are expected, as you will be representing the company while interacting with the public.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Ranchi
Customer Relationship Air Ticketing Ticket Booking Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent Airline Operations Assistant Aviation Executive Flight Booking Executive Airline Helpdesk Executive Passenger Handling Executive Aviation Fresher
Join our team as an Airport Ticketing Staff member in Ranchi, India. This role is ideal for individuals looking to start or advance their careers in the travel industry.nnKey Responsibilities:nn- Ticket Booking and Management: Assist passengers with booking flight tickets, making changes, and managing reservations to ensure a smooth travel experience.n n- Customer Service: Provide excellent support to customers by answering inquiries, addressing concerns, and guiding them through the ticketing process with a friendly attitude.n n- Documentation Verification: Check necessary travel documents to confirm travel eligibility and ensure compliance with airline regulations.n n- Problem Resolution: Address any issues or discrepancies in ticketing and collaborate with relevant departments to find solutions effectively.nnRequired Skills:nn- Communication Skills: Strong verbal communication skills are essential for interacting professionally with passengers and staff.n n- Attention to Detail: Accuracy is crucial in managing bookings and handling travel documents to avoid errors.n n- Teamwork Ability: Willingness to work collaboratively in a team environment, supporting colleagues to provide the best service to customers.n n- Basic Computer Proficiency: Familiarity with computers is needed for managing ticketing systems and databases efficiently. nnCandidates should have completed at least the 10th grade, with 0 to 5 years of experience. A positive attitude and eagerness to learn are key to succeeding in this full-time office role.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Durgapur
Aviation Ground Staff Activities Fresher Management Skills Customer Support
As an Airport Passenger Service Associate, you will play a vital role in enhancing the travel experience for passengers. Your main responsibilities will include the following:- Customer Assistance: Provide clear and friendly assistance to passengers at various airport locations, ensuring they receive help with check-in, boarding, and general inquiries.- Check-in Support: Assist passengers with the check-in process by ensuring they have necessary documents, guiding them through self-service kiosks, and handling baggage check.- Boarding Process Management: Facilitate the smooth boarding of passengers, ensuring they enter the aircraft in an orderly manner and that all safety protocols are followed.- Information Services: Offer accurate information regarding flight schedules, gate changes, and airport facilities, helping to keep passengers updated and informed.- Problem Resolution: Address passenger concerns or complaints professionally, working to resolve any issues that may arise during their travel experience.To be successful in this role, candidates should possess strong communication skills, with the ability to interact positively with a diverse range of people. Attention to detail is important to ensure all procedures and regulations are followed correctly. A positive attitude and the ability to work in a fast-paced environment are essential, along with basic computer skills. Since this position is entry-level, prior experience is not required, but a willingness to learn and adapt quickly is expected. You should be a team player who can remain calm under pressure while delivering excellent service to passengers.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Gaya
Aviation Ground Staff Activities
We are looking for a dedicated Airport Passenger Service Associate to provide excellent support to travelers at Gaya Airport. This role is ideal for individuals who enjoy helping others and want to start their career in the aviation industry.As an Airport Passenger Service Associate, you will be responsible for various tasks that ensure a smooth travel experience for passengers. You will greet and assist passengers at check-in counters, helping them with luggage and answering queries. You will also provide information about flight schedules, boarding procedures, and any necessary travel documentation. Additionally, you will help manage passenger flow at departure gates and ensure that all safety protocols are followed.To be successful in this role, you should have strong communication skills in both English and Hindi to assist a diverse group of passengers effectively. Attention to detail is crucial as you will manage various passenger needs and ensure their comfort. You should be friendly and approachable, with a customer-focused attitude. Punctuality and a professional appearance are essential, as you will be representing the airport and its services. A willingness to learn and adapt in a fast-paced environment is important, and previous experience or training in customer service is a plus, but not required.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Dumka
Aviation Ground Staff Activities Passenger Handling Writing Skills Good Communication Skills
As an Airport Passenger Service Associate, you will play a crucial role in providing excellent customer service to passengers at the airport. Your responsibilities will include:- Greeting Passengers: Welcome passengers as they arrive at the airport, providing a friendly atmosphere to enhance their travel experience.- Check-in Assistance: Help passengers with the check-in process, ensuring they understand the procedures and have all necessary documents ready.- Baggage Handling: Assist passengers in managing their luggage, including checking bags in and providing information on baggage claim.- Information Desk Support: Provide accurate information about flight schedules, gate changes, and airport services to help passengers navigate the airport.- Ticketing Support: Assist with ticket queries, helping passengers understand their options and direct them to the appropriate airline counter when needed.- Customer Feedback Handling: Listen to passenger feedback or concerns and address them promptly or escalate when necessary to ensure customer satisfaction.To excel in this role, you should possess strong communication and interpersonal skills to engage effectively with passengers. Being detail-oriented is essential for managing check-in processes and addressing inquiries accurately. A positive and empathetic attitude will help you create a welcoming environment. Basic computer skills are also necessary to navigate airline systems and provide information efficiently. Additionally, punctuality and a professional appearance are important as you will be representing airline services directly to travelers.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Airport Guwahati
Customer Relationship Airport Ticketing Airline Customer Service Airline Operations Airport Operation Passenger Handling
We are seeking friendly and professional individuals to assist passengers with check-in, boarding, inquiries, and overall airport experience. Responsibilities include handling customer concerns, providing flight updates, and coordinating with airline and ground staff to ensure smooth operations. The ideal candidate should have strong communication skills and a calm attitude under pressure. Only applicants aged 18 to 27 are eligible to apply.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Shillong
Customer Relationship Airport Ticketing Airline Customer Service Airline Operations Airport Operation Passenger Handling
We are seeking friendly and professional individuals to assist passengers with check-in, boarding, inquiries, and overall airport experience. Responsibilities include handling customer concerns, providing flight updates, and coordinating with airline and ground staff to ensure smooth operations. The ideal candidate should have strong communication skills and a calm attitude under pressure. Only applicants aged 18 to 27 are eligible to apply.
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Fresher hiring for Airport Passenger Service Associate

Skyview India Academy Private Limited

  • Fresher
  • 6.0 Lac/Yr
  • Ranchi
Aviation Ground Staff Activities
Job Openings for 8 Airport Passenger Service Associate Jobs for Freshers in Nagaon, Assam, having Educational qualification of : Higher Secondary with Good knowledge in Aviation, Ground Staff Activities etc.
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  • 0 - 2 yrs
  • 7.0 Lac/Yr
  • Kolkata
Airline Operations Aviation Aviation Security Car Driver Heavy Driver Device Drivers Vehicle Driver Light Driver Airport Passenger Service Associate Truck Driving
Core Job Roles and Types Airport Shuttle / Courtesy Driver: Operates hotel, parking lot, or rental-car vans/buses along set routes or on-demand schedules to move large groups of passengers. Airport Chauffeur / Limo Driver: Provides private, high-end travel for corporate executives, diplomats, or luxury travelers, often involving name-board arrivals inside the terminal. App-Based / Cab Driver: Connects with passengers via platforms like Uber or local taxi networks to manage high-volume terminal pick-ups and drop-offs. Crew / Staff Transport Driver: Dedicated driver contracted by airlines or ground-handling agencies to shuttle pilots, cabin crew, or ground staff to and from hotels and hangars.Key Responsibilities Passenger Transport: Pick up and drop off travelers safely, following traffic laws and airport curb-side protocols. Luggage & Cargo Handling: Assist passengers with loading, unloading, and carrying heavy suitcases or equipment into and out of the vehicle. Flight & Schedule Tracking: Monitor real-time flight arrival and departure boards to adjust pick-up times for delays or early landings. Vehicle Maintenance & Cleanliness: Perform daily pre-trip safety checks (tires, brakes, fuel, oil) and keep the interior and exterior of the car clean. Route & GPS Navigation: Plan optimal routes using GPS tools to bypass heavy traffic, road closures, or airport congestion. Customer Service: Greet clients politely, offer courteous assistance to elderly or disabled passengers, and handle inquiries or lost-item reports with patience. Trip & Financial Logging: Track mileage, manage toll receipts, collect fares or process corporate vouchers, and submit shift logs to dispatch.
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  • 0 - 3 yrs
  • 6.0 Lac/Yr
  • Patna
Aviation Ground Staff Activities Time Management
We are looking for an enthusiastic Airport Passenger Service Associate in Patna, India. This role involves assisting passengers with various needs at the airport, ensuring a smooth and pleasant travel experience. Key Responsibilities:1. Check-in Assistance: Help passengers with the check-in process, including processing ticketing and baggage to ensure timely boarding.2. Customer Support: Provide helpful and friendly support to passengers, answering questions about flights, airport services, and travel procedures.3. Airport Coordination: Work closely with airline staff and airport personnel to manage passenger flow and address any issues during check-in or boarding.4. Handle Complaints: Listen to passenger concerns and resolve minor issues, maintaining a positive airport experience.5. Safety Procedures: Adhere to all safety regulations and airport procedures to ensure the well-being of passengers and staff.Required Skills and Expectations:Candidates must possess strong communication skills and a friendly demeanor as they interact with diverse travelers. Attention to detail is important for accurate processing and managing various forms of travel documents. The ideal candidate should show a commitment to excellent customer service, have the ability to remain calm under pressure, and be willing to learn quickly. A positive attitude, along with a desire to help others, will contribute to a successful career in this fast-paced environment. No prior experience is necessary, making this a great entry-level opportunity for enthusiastic individuals.
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  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp Customer Relationship Passenger Handling Airport Operation Customer Service Customer Support Guest Handling Ground Operation Ground Management Good Communication Skills
As an Airport Passenger Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for passengers traveling through the airport. Your primary responsibilities will include:- Greeting Passengers: Welcoming travelers as they arrive and assisting them with any questions or concerns they may have, creating a positive first impression.- Check-in Assistance: Helping passengers check in by guiding them through the process and ensuring they have the necessary documents ready for verification.- Handling Baggage: Assisting passengers with their luggage, including tagging and directing them to the appropriate baggage claim areas.- Providing Information: Offering up-to-date information regarding flight schedules, boarding gates, and airport services to ensure passengers are well-informed.- Resolving Issues: Addressing any concerns or problems that arise during the travel experience, such as ticketing errors or flight delays, while maintaining a calm and professional demeanor.To succeed in this role, you should have excellent communication skills to interact effectively with passengers and team members. A friendly and approachable attitude is essential, as well as the ability to work under pressure in a fast-paced environment. Basic computer skills are necessary for managing check-in systems. Additionally, you should be punctual and reliable, as flights operate on strict schedules, and your presence is important for maintaining operational smoothness. Previous experience in customer service is a plus, but not mandatory.
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Hiring Freshers || Airport Customer Service Associate

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Aurangabad
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nWe are looking for a friendly and service-oriented Airport Customer Service Associate to join our team in Aurangabad, Bihar. This role is ideal for individuals who enjoy helping others and want to start their career in a dynamic airport environment.nnKey Responsibilities:nn1. Passenger Assistance: Greet and assist passengers with check-in processes, baggage handling, and any inquiries they may have, ensuring a smooth travel experience.nn2. Information Provision: Provide accurate information about flight schedules, gate changes, and other airport services to help passengers navigate the airport easily.nn3. Problem Resolution: Address passenger concerns and resolve issues related to flights, baggage, or other services, demonstrating empathy and effective communication.nn4. Collaboration: Work closely with other airport staff and departments to ensure seamless operations and timely responses to passenger needs.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills and a friendly demeanor, as this role involves constant interaction with travelers from diverse backgrounds. Attention to detail is important, as accuracy in providing information is crucial. The ideal candidate should demonstrate a willingness to learn and adapt to various situations, showing commitment to providing excellent customer service. Punctuality and reliability are also essential, given the nature of the airport environment. A basic education of 10th pass is required, and previous experience is not mandatory.
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Airport Customer Service Associate Jobs For 10th Pass Freshers

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nAs an Airport Customer Service Associate in Patna, you will play a crucial role in ensuring a smooth and enjoyable travel experience for passengers. With minimal experience required, this entry-level position offers an excellent opportunity to start your career in the aviation industry.nnKey Responsibilities:nn1. Passenger Assistance: You will greet passengers at the airport, providing them with essential information and helping them navigate through various processes, such as check-in and boarding.nn2. Issue Resolution: Address any concerns or complaints from passengers, working to resolve issues promptly and effectively to enhance customer satisfaction.nn3. Information Sharing: Provide accurate details about flight schedules, boarding gates, and airport facilities to ensure that passengers feel informed and confident during their travel.nn4. Team Collaboration: Work closely with other airport staff to maintain efficient operations and deliver high-quality service to all travelers.nnRequired Skills and Expectations:nnCandidates should have completed at least their 10th grade. Strong communication and interpersonal skills are essential for interacting with diverse passengers. You should be able to handle pressure and remain calm in busy environments. A friendly demeanor and a willingness to help others is crucial. Being a team player who can easily adapt to changing situations will also be beneficial in this role.
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Airport Customer Service Associate (Freshers) Deogarh

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Deogarh
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nJoin our team as an Airport Customer Service Associate in Deogarh, India. This entry-level position is perfect for those looking to start their career in the aviation industry. You will play a vital role in ensuring a positive experience for travelers at the airport.nnKey Responsibilities:nn- Welcome Passengers: Greet travelers warmly as they arrive, creating a friendly and welcoming atmosphere.n- Assist with Check-In: Guide passengers through the check-in process to ensure a smooth and efficient experience.n- Provide Information: Offer accurate information regarding flight schedules, gate changes, and airport services.n- Address Customer Concerns: Handle inquiries and resolve any issues passengers may have, demonstrating patience and professionalism.n- Coordinate Baggage Services: Assist passengers with baggage-related queries and ensure their needs are met during their travels.nnRequired Skills and Expectations:nnTo succeed in this role, candidates should have a minimum education of 10th Pass. We are looking for individuals with excellent communication skills and a friendly demeanor. A passion for helping others and the ability to work well in a team environment are essential. Attention to detail and a positive attitude will help you thrive in a fast-paced airport setting. No prior experience is required, making this a great opportunity for those new to the workforce.
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