Airport Passenger Service Associate || Freshers & Experienced

We are looking for a dedicated Airport Passenger Service Associate in Kolkata, India. This full-time position is ideal for individuals with 0 to 1 year of experience who have completed at least their 10th grade education.

In this role, you will be the first point of contact for passengers, providing them with essential support and information to enhance their travel experience.

Key responsibilities include:

1. **Greeting Passengers**: Welcome passengers as they arrive at the airport, ensuring they feel comfortable and valued.

2. **Check-In Assistance**: Help passengers with the check-in process, including ticket verification and luggage handling.

3. **Information Providing**: Answer questions regarding flights, boarding times, and airport facilities, ensuring that all information is clear and accurate.

4. **Handling Complaints**: Address and resolve passenger complaints or issues with patience and professionalism, escalating matters when necessary.

5. **Coordinating Services**: Work with other airport staff to ensure smooth operations during peak hours, contributing to efficient travel services.

You should have strong communication skills, a friendly demeanor, and the ability to work well under pressure. Attention to detail and customer service skills are essential, as you will be dealing directly with passengers. Punctuality and a professional appearance are expected, as you represent the airport and the airline services. Being a team player and having a positive attitude will help create a great travel experience for all passengers.

• Experience

  0 - 1 Years

• No. of Openings

  36

• Education

  10th Pass

• Role

  Airport Passenger Service Associate

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata