Airport Passenger Service Associate (Freshers) Kolkata

We are looking for an Airport Passenger Service Associate in Kolkata to provide excellent service to travelers. This role is perfect for those who enjoy working with people and ensuring a smooth travel experience for passengers.

Key Responsibilities:

- **Passenger Assistance**: Greet and assist passengers at check-in and boarding gates, answering their questions and ensuring they receive the support they need.

- **Check-in Services**: Help passengers check in for their flights, including managing luggage and issuing boarding passes, ensuring a quick and efficient process.

- **Information Provider**: Provide accurate flight information and updates to passengers, helping them navigate the airport and understand flight schedules.

- **Problem Resolution**: Address passenger concerns or issues calmly and effectively, working to find solutions in a challenging environment.

Required Skills and Expectations:

Candidates should have a friendly and positive attitude, with strong communication skills to interact with diverse groups of people. Attention to detail is important to ensure accurate information is provided and processes are followed correctly. A good ability to work under pressure and manage time effectively is essential, as the airport environment can be fast-paced. Since this role is at an airport, candidates should be willing to work in shifts, including weekends and holidays, to meet the needs of travelers. An educational background of at least 10th pass is required, and prior experience in customer service is a plus but not mandatory.

• Experience

  0 - 1 Years

• No. of Openings

  23

• Education

  10th Pass

• Role

  Airport Passenger Service Associate

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata