Airport Ground Staff Job Vacancies in Mangalore

Responsibilities:1. Ensure the safe and efficient handling of aircraft on the ground, including marshalling, towing, and baggage handling2. Assist with passenger boarding and disembarkation, including checking boarding passes and directing passengers to their seats3. Conduct safety checks on aircraft before and after flights, including securing doors and checking emergency equipment4. Communicate effectively with flight crews, air traffic control, and other ground staff to ensure the smooth operation of flights

We are looking for dedicated Airport Staff to join our team in Mangalore, India. Ideal candidates should have experience ranging from 1 to 7 years and be at least high school graduates.nnKey Responsibilities:n- Customer Service: Assist passengers with check-in, baggage handling, and provide helpful information to ensure a smooth airport experience.n- Security Procedures: Follow and enforce airport security protocols to maintain a safe environment for all travelers.n- Team Collaboration: Work closely with other airport staff and departments to coordinate activities and improve overall efficiency.nnRequired Skills and Expectations:nCandidates must have strong communication skills to effectively interact with passengers and staff. Attention to detail is crucial to ensure compliance with safety regulations. A proactive attitude and ability to work in a busy environment are essential for handling various tasks under pressure. Flexibility in work hours is important as the role may require shifts during weekends and holidays. Being a team player with strong interpersonal skills will contribute to a positive atmosphere at the airport. nnIf you are passionate about travel and providing exceptional service in a fast-paced environment, we invite you to apply and join our dynamic airport team!

An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-28,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.

We are seeking an Accounts & Finance Executive to support our finance team in managing financial transactions and records. The role is based in Mangalore and is suitable for candidates with 0 to 6 years of experience.Key Responsibilities:- Manage Accounts Payable and Receivable: Handle invoices and ensure timely payments are made and received. This includes tracking overdue payments and resolving any discrepancies.- Prepare Financial Statements: Assist in creating accurate and timely financial reports, including balance sheets and profit and loss statements, to help management understand the companys financial position.- Maintain Financial Records: Organize and update financial documents, ensuring all transactions are recorded accurately in accounting software.- Assist in Budget Preparation: Support the finance team in developing budgets by providing historical data and financial insights.- Conduct Reconciliations: Regularly reconcile bank statements and accounts to ensure accuracy and identify any discrepancies.Required Skills and Expectations:- Knowledge of basic accounting principles is essential. A foundational understanding will help you effectively perform the tasks required for this role.- Proficiency in using accounting software and Microsoft Excel is expected, as it is crucial for managing financial data.- Strong attention to detail and organizational skills are vital to ensure accurate financial reporting.- Good communication skills will help you collaborate effectively with team members and address any queries with external clients or vendors.- A proactive attitude towards learning and adapting to new financial practices is encouraged to grow in this role.

As an Air Ticketing Executive, you will be responsible for facilitating flight bookings and providing excellent customer service. You will work in an office environment in Mangalore, engaging directly with customers and travel agents to ensure smooth travel arrangements.Key Responsibilities:- Flight Reservations: Handle customer inquiries and assist with booking air tickets according to their travel preferences and schedules, ensuring accurate and timely reservations.- Ticketing Support: Manage the issuance of tickets, including changes and cancellations, needing attention to details to avoid errors and provide a smooth travel experience.- Customer Interactions: Provide assistance to customers over the phone or in-person, addressing questions, solving issues, and ensuring satisfaction with the services provided.- Fare Quoting: Research and provide information on flight fares, promotions, and availability, ensuring customers receive competitive pricing for their travel plans.- Documentation Management: Maintain and organize records of bookings, ticketing transactions, and customer communications for future reference and compliance.Required Skills and Expectations:Candidates should have strong communication skills, enabling them to interact effectively with clients. Basic computer proficiency is essential, as you will be using booking software. Attention to detail is crucial to prevent booking errors. A positive attitude towards customer service will help build trust and rapport with clients. This role is open to individuals with 0 to 6 years of experience, making it an excellent opportunity for both freshers and seasoned professionals looking to expand their careers in the travel industry.

As an Airport Ground Staff member in Mangalore, you will play a vital role in ensuring smooth operations at the airport. Your responsibilities will include:- Check-in Assistance: Help passengers through the check-in process by verifying their documents and issuing boarding passes, ensuring quick and efficient handling.- Baggage Handling: Assist with the loading and unloading of luggage, ensuring that baggage is securely transported to the right locations to guarantee passenger satisfaction.- Customer Service: Provide information and support to passengers regarding flight details, boarding times, and other inquiries, enhancing their travel experience.- Security Procedures: Collaborate with security teams to follow safety protocols and assist in maintaining a secure environment at the airport.- Coordination: Work closely with airline crews and other ground staff to coordinate boarding processes and ensure timely flight departures.To be successful in this role, you should possess strong communication skills to interact effectively with passengers and team members. A positive attitude and a customer-oriented mindset are essential, as is the ability to work in a fast-paced environment. Attention to detail and reliability are crucial for handling tasks accurately. Flexibility in working hours is often required, as airports operate round-the-clock. Strong teamwork skills will also help you to thrive in this collaborative workspace. This opportunity is open to freshers who have completed at least their 10th grade.

An Air Ticketing Executive is responsible for handling flight reservations, ticket issuance, cancellations, and customer support. The role involves working with airline reservation systems, coordinating with clients, and ensuring smooth travel arrangements while delivering excellent customer service. Key Responsibilities:Handle domestic and international flight bookingsIssue, reissue, and cancel air ticketsManage reservation systems like Amadeus GDS, Galileo GDS, or Sabre GDSProvide customers with flight schedules, fares, and travel informationAssist with visa, travel insurance, and itinerary planningHandle customer queries via phone, email, or in personCoordinate with airlines for seat availability and special requestsProcess refunds and handle ticket amendmentsMaintain booking records and documentationEnsure compliance with airline policies and regulationsAchieve sales targets (if applicable in travel agencies) Qualifications:Minimum: 12th Pass or GraduateDiploma or certification in Travel & Tourism / Aviation (preferred) Experience:Freshers can apply1-3 years experience preferred in ticketing or travel industry Skills Required:Knowledge of airline reservation systems (GDS)Good communication and interpersonal skillsBasic computer knowledge (MS Office, email handling)Attention to detail and accuracyProblem-solving and customer handling skillsAbility to work under pressure and meet deadlines Technical Skills:Ticketing software proficiency (Amadeus, Galileo, Sabre)Fare calculation and itinerary planningUnderstanding of airline codes and terminology Working Conditions:Rotational shifts (including weekends & holidays)Office-based or airport-based roleFast-paced work environment Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 70,000+ per month

We are looking for enthusiastic Cabin Crew members to join our team in Mangalore. As a vital part of our airline, you will be responsible for ensuring the safety, comfort, and enjoyment of our passengers throughout their journey.Key Responsibilities:- Ensure Passenger Safety: You will be trained to handle emergency situations and must follow safety procedures to keep all passengers secure during flights.- Provide Excellent Customer Service: You will greet passengers, assist with boarding, and attend to their needs to ensure a pleasant travel experience.- Serve Food and Beverages: You will manage meal and drink service, catering to a variety of passenger preferences and ensuring timely delivery.- Maintain Cabin Cleanliness: You will keep the cabin tidy and ensure that all equipment, such as life vests and oxygen masks, are in good condition.- Respond to Passenger Queries: You will assist passengers with any questions or concerns they may have, providing helpful information throughout the flight.Required Skills and Expectations:- A minimum of 12th-grade education is necessary.- Candidates with 0 to 6 years of experience are encouraged to apply.- Strong communication skills to interact effectively with passengers and team members are required.- A friendly and approachable demeanor with a focus on customer service.- Ability to work in a fast-paced environment and handle stressful situations calmly.- Team player who collaborates well with other cabin crew members to ensure smooth operations.

Ground Staff are responsible for assisting passengers and ensuring smooth airport operations on the ground. They handle passenger services, baggage handling, check-in procedures, boarding, and coordination with airline and airport authorities to maintain safety and efficiency.Key ResponsibilitiesAssist passengers during check-in, boarding, and arrival procedures.Verify passenger tickets, passports, and travel documents.Issue boarding passes and baggage tags.Provide information about flight schedules, delays, and gate changes.Handle passenger queries, complaints, and special assistance requests.Coordinate with airline crew, security, and airport authorities.Ensure proper loading and unloading of passenger baggage.Assist passengers with wheelchairs, elderly passengers, and unaccompanied minors.Maintain safety and security regulations at the airport.Ensure smooth boarding and deboarding of passengers.Skills RequiredExcellent communication and customer service skillsAbility to work in team environmentsProblem-solving and quick decision-making abilityProfessional appearance and attitudeBasic computer knowledgeAbility to work in rotational shifts including nights and weekendsQualificationMinimum 10+2 (Higher Secondary) or Graduate in any disciplineDiploma or certification in Aviation, Hospitality, or Travel Management (preferred)ExperienceFreshers can applyPrior experience in customer service, hospitality, or aviation is an advantageSalary (India Approx.)18,000 35,000 per month for freshersHigher with experience and airline company

An Air Ticketing Executive handles flight reservations, ticket issuance, rebooking, and customer travel support. The job sits at the intersection of airline systems, fare rules, and passenger service, and is common in airlines, travel agencies, OTAs, and airport offices.Key ResponsibilitiesCreate, modify, and cancel flight bookings.Issue tickets and process reissues, reroutes, refunds, and voids.Quote fares, taxes, and service fees.Advise customers on baggage, visa, and travel policies.Handle special service requests (meals, seats, wheelchairs, UMNR).Coordinate with airlines for schedule changes or disruptions.Maintain accurate PNR and payment records.Meet sales and service quality targets.Daily Work ActivitiesChecking availability and best fares.Responding to calls, emails, or walk-in clients.Monitoring queues for time limits and ticketing deadlines.Updating passengers about delays or cancellations.Preparing daily sales and cash reports.Skills & CompetenciesKnowledge of fare construction and airline rules.Familiarity with Global Distribution Systems (GDS).Good communication and persuasive skills.Accuracy with data entry and payments.Ability to manage irate or stressed travelers.Time management and multitasking.

As an air hostess, your primary role is to ensure the safety, comfort, and satisfaction of passengers during flights. You will work closely with the flight crew and provide exceptional service to create a welcoming environment for travelers.Key Responsibilities:- Passenger Safety and Security: Conduct safety demonstrations and ensure passengers comply with safety regulations throughout the flight.- Customer Service: Greet passengers warmly, assist them with seating arrangements, and attend to their needs during the flight.- Food and Beverage Service: Serve meals and drinks, catering to passengers dietary preferences and ensuring a pleasant dining experience.- Emergency Preparedness: Be trained to handle emergency situations, providing guidance and support to passengers in case of any unforeseen incidents.- Communication: Maintain clear communication with the flight crew and relay important information to passengers as needed.- Cleanliness and Maintenance: Ensure the cabin is kept clean and tidy, checking that all amenities are stocked and available for use.Required Skills and Expectations:- Excellent communication skills in English and local languages to interact effectively with passengers.- Strong customer service orientation, showing empathy and professionalism in all interactions.- Ability to work in a team environment, cooperating with other crew members to ensure smooth operations.- Physical fitness and stamina to handle the demands of long flights and active duty.- A positive attitude, adaptability, and the ability to remain calm under pressure. Candidates should have a minimum educational qualification of 12th Pass and can be freshers or have up to six years of experience. The role requires working from the office and involves being on flights frequently.

As a Human Resource Executive, you will play a vital role in supporting our HR department and enhancing employee satisfaction. Your primary responsibilities will include:- Recruitment Assistance: Help with the hiring process by posting job openings, screening resumes, and scheduling interviews to ensure we attract the best candidates.- Employee Onboarding: Assist in welcoming new employees, providing them with the necessary documents and training materials to help them settle into their roles smoothly.- Communication Facilitation: Act as a point of contact for employee inquiries and concerns, fostering a positive work environment by maintaining open communication.- Record Keeping: Maintain accurate employee records, including personal information, attendance, and performance evaluations, ensuring all data is kept confidential and organized.- Policy Implementation: Help disseminate company policies and procedures to employees, ensuring everyone is aware of their rights and responsibilities.- Support Training Initiatives: Assist in organizing training and development sessions to promote employee growth and skill enhancement.Required skills and expectations include:- Strong communication skills to interact effectively with all levels within the organization.- Ability to maintain confidentiality and handle sensitive information with discretion.- Basic knowledge of HR practices and labor laws to ensure compliance.- Proficiency in using office software and handling administrative tasks.- A proactive approach to problem-solving and the ability to work well within a team.- A positive attitude and a willingness to learn, especially for candidates with little to no experience. We welcome candidates with 0 to 6 years of experience and a minimum education level of 12th pass. This is a full-time office-based role located in Mangalore.

Responsibilities:1. Issuing, reissuing, and cancelling air tickets for customers.2. Handling customer inquiries and providing information on flight schedules, fares, and availability.3. Coordinating with airlines to confirm reservations and resolve any booking issues.4. Ensuring compliance with airline policies and procedures.5. Assisting customers with check-in and boarding procedures.6. Handling customer complaints and offering solutions to ensure customer satisfaction.7. Maintaining accurate records of ticketing transactions.

We are looking for 649 Air Ticketing Staff Posts in Kochi/Cochin, Trivandrum/Thiruvananthapuram, Kannur, Kozhikode/Calicut, Mangalore, Ranchi, Dibrugarh, South Sikkim, Darjeeling, Shillong, with deep knowledge in Air Ticketing, Ticket Booking, Customer Relationship, Ground Staff, Ground Hostess, Airport Ground Staff, Airline Ground Staff, Ground Staff Executive, Ground Handling Staff, Airport Ticketing, Airport Staff, Airport Executive and Required Educational Qualification is : 12th Pass

Responsibilities:1. Ensure the safe and efficient handling of aircraft on the ground, including marshalling, towing, and baggage handling2. Assist with passenger boarding and disembarkation, including checking boarding passes and directing passengers to their seats3. Conduct safety checks on aircraft before and after flights, including securing doors and checking emergency equipment4. Communicate effectively with flight crews, air traffic control, and other ground staff to ensure the smooth operation of flights