- responsible for assisting in the handling of all passenger and cargo baggage at the airport terminal. this includes loading and unloading baggage onto aircraft and ensuring it is securely stowed.
- assisting in the transportation of passengers between the terminal and aircraft using airport vehicles such as trolleys or buses. ensuring passengers board and disembark safely.
- conducting safety checks on baggage and cargo to ensure compliance with airport security regulations. reporting any discrepancies or issues to the supervisor.
- communicating effectively with passengers to provide assistance and directions as needed. handling inquiries and resolving issues related to baggage or passenger services.
- maintaining cleanliness and orderliness of the airport terminal and surrounding area. this includes clearing trash, debris, and snow during inclement weather.
skills and expectations:
- excellent communication skills to interact with passengers and team members effectively.
- ability to follow instructions and adhere to safety protocols and procedures.
- physical stamina and strength to lift heavy baggage and endure long periods of standing and walking.
- attention to detail to ensure accuracy in handling baggage and cargo.
- flexibility to work in shifts and adapt to changing work conditions at the airport.