Airport Ground Staff Job Vacancies in Guwahati Airport

Airport Ground Staff Ensure Smooth Airline Operations and Passenger Satisfaction By Handling Check-ins, Ticketing, Baggage, Boarding, and Providing Crucial Support for Special Needs Passengers, all While Working in Shifts to Manage Everything from Ramp Services (guiding Planes) to Ensuring Aircraft Readiness with Cleaning and Catering, Ensuring a Safe and Comfortable Journey from Start to Finish. key Responsibilities:passenger Services: Greeting Passengers, Checking Documents, Issuing Boarding Passes, Assisting with Special Needs (elderly, Disabled, Minors), Confirming Reservations, and Providing Flight Info.baggage Handling: Tagging, Loading, Unloading, and Tracking Luggage, Plus Handling Lost or Damaged Bag Complaints.ramp Services: Guiding Aircraft To/from Gates, Coordinating Refueling, Cleaning, and Communicating with Pilots.security & Safety: Conducting Security Checks, Enforcing Regulations, and Ensuring Overall Airport Safety.operations: Selling Tickets, Coordinating with Cabin Crew, Managing Flight Delays/cancellations, and Ensuring Aircraft are Provisioned. core Skills & Traits:excellent Communication & Interpersonal Skills.customer-oriented & Problem-solving Abilities.ability to Work Under Pressure and in Shifts.professional Appearance and Positive Attitude. common Roles:passenger Service Agent: Focuses On Check-in, Boarding, and Customer Inquiries.ramp Agent: Works On the Tarmac, Managing Aircraft Loading/unloading.security Personnel: Handles Screenings and Access Control.customer Service Rep: Addresses Complaints and Provides Information.

THIS IS FLY HIGH AVIATEINTERESTED CANDIDATE WHO WANTS TO WORK INSIDE THE AIRPORT (AVIATION SECTOR) THIS IS THE RIGHT PLACE. WE HIRE CANDIDATE THROUGH INTERVIEW, AFTER PROVIDING TRAINING CANDIDATE DIRECTLY PLACED INSIDE THE AIRPORTCONTACT-7578826287

Airport Ground Staff plays a vital role in ensuring the smooth operation of an airport and providing excellent customer service to passengers. Responsibilities of Airport Ground Staff include:1. Greeting passengers and helping them with check-in and boarding procedures2. Assisting passengers with their luggage and ensuring it is properly handled3. Directing passengers to the appropriate departure gates and providing information about flight schedules4. Ensuring the safety and security of passengers while they are in the airport.

As an airhostess, also known as a flight attendant, your primary responsibility is to ensure the safety and comfort of airline passengers. Here are some key roles and responsibilities:*Pre-Flight*1. *Prepare cabin*: Ensure the cabin is clean, tidy, and prepared for departure.2. *Check safety equipment*: Verify that all safety equipment, such as life jackets and oxygen masks, are in working order.3. *Review flight details*: Familiarize yourself with flight details, including passenger manifest, flight route, and weather conditions.*In-Flight*1. *Greet passengers*: Welcome passengers aboard and ensure they are seated safely.2. *Serve food and beverages*: Provide food and beverage service to passengers.3. *Provide safety briefings*: Deliver safety briefings and demonstrations to passengers.4. *Handle emergencies*: Respond to medical emergencies, turbulence, or other unexpected events.5. *Maintain cabin cleanliness*: Ensure the cabin remains clean and tidy throughout the flight.*Post-Flight*1. *Clean cabin*: Clean and prepare the cabin for the next flight.2. *Restock supplies*: Restock food, beverages, and other supplies.3. *Submit reports*: Complete reports on any incidents or issues that occurred during the flight.*Additional Responsibilities*1. *First aid*: Provide basic first aid to passengers.2. *Conflict resolution*: Manage conflicts or difficult situations with passengers.3. *Crew coordination*: Collaborate with other crew members to ensure smooth flight operations.4. *Safety inspections*: Conduct regular safety inspections to ensure compliance with regulations.As an airhostess, your role is not only to ensure passenger safety but also to provide exceptional customer service and create a positive flying experience.

AGE-18 TO 28QUALIFICATION- 10TH PASS/12TH PASS/GRADUATEINTERVIEW LOCATION- GUWAHATIBENIFIT- PF,ESICBOTH MALE AND FEMALE CAN APPLYFRESHER AND EXPERIENCE CAN APPLY

Customer inquiriesAnswering customer questions via email, chat, phone, or social media. They may also provide technical support for product and service issues. ComplaintsHandling customer complaints and returns, and resolving issues quickly and effectively. They may also escalate complex issues to managers. Customer service processManaging the customer service process, including documenting calls, inquiries, and actions. They may also follow up with customers to confirm resolution. Customer service accountsReviewing customer accounts and transactions, and keeping track of customer service accounts. They may also enter customer details into company databases. Other responsibilitiesProviding quotations, checking product availability, and handling payment transactions. They may also work with sales teams to create better ways to address customer complaints, and monitor customer satisfaction levels. CSAs may also need to adhere to a company's policies and procedures, and complete basic clerical work such as word processing, copying, and filing.

Ground Staff Ground staff at an airport have a wide range of responsibilities that are crucial to the smooth operation of airline services. Some of their key responsibilities include:Passenger Assistance: Ground staff are often the first point of contact for passengers at the airport. They assist with check-in procedures, baggage drop-off, and provide information about flight schedules, boarding gates, and other relevant details. They also help passengers with special needs or those requiring assistance.Baggage Handling: Ground staff are responsible for managing the movement of baggage from check-in counters to the aircraft and vice versa. This includes ensuring that baggage is properly tagged, loaded onto the correct flights, and delivered to passengers upon arrival.Call HR bunny Molhotra Aircraft Servicing: Ground staff oversee the servicing of aircraft between flights. This includes tasks such as refueling, cleaning the cabin, restocking supplies, and performing routine safety checks.Ramp Operations: Ground staff coordinate the movement of aircraft on the tarmac, including guiding them to and from parking positions, loading and unloading cargo, and ensuring the safe movement of ground support equipment.Security and Safety: Ground staff play a critical role in maintaining security and safety standards at the airport. They may conduct security screenings, monitor restricted areas, and respond to emergencies or incidents as part of the airport's overall security measures.Customer Service: Ground staff are responsible for providing excellent customer service to passengers, addressing their inquiries, and resolving any issues that may arise during their time at the airport.Communication and Coordination: Ground staff must effectively communicate and coordinate with various departments, including airline operations, air traffic control, and other airport service providers, to ensure that flights depart and arrive on schedule.

I am HR Anup Jyoti Nath and I am working as HR in Skyway group and I need candidates who are interested pursue their career in Airline industry. So I am posting this add here. Feel free to contact me anytime and I'll assist you with further details. We are having our office at Lachit Nagar, Guwahati (Adityam Building, Next to Barbecue Nation).(Note: We are a genuine Airline recruitment company and in Assam have our office only at Ulubari, Guwahati. We have the best placement history in Assam and for genuine proof we also have a money back guarantee.)Thank you.

Job Description:We're looking for enthusiastic individuals to join our Ground Staff team, ensuring smooth airport operations and exceptional passenger experiences. Whether it's assisting passengers, managing check-in, or coordinating ground activities, you'll be a vital part of our aviation family.Qualifications:Minimum Graduation required Age between 18 - 27 years.Benefits:Training in customer service and airport operations.Career advancement opportunities within the aviation industry.Attractive compensation package with additional benefits.

Urgent requirement for female ground stuff

Limited seats for 10th pass, 12th pass and graduated candidates for all type of airport and airlines job.Starting salary 25k to 50k per month + PF + ESIC + Food Allowance + Travel Allowance + Accommodation + Cabin + every Six month salary increment.Ground Staff:Join the dynamic world of aviation as ground staff, where you'll play a crucial role in ensuring the smooth operations of airports. Responsibilities include passenger assistance, baggage handling, and coordinating aircraft movements on the ground.Cargo Handling:Embark on a career in cargo handling, managing the efficient transport of goods via air travel. From loading and unloading cargo to ensuring its safe and timely delivery, you'll be an essential part of the logistics chain that keeps the aviation industry moving.Retail and Utilities:Work at the heart of airport services, providing passengers with exceptional retail experiences and essential utilities. From duty-free shops to food services and information desks, contribute to creating a positive and enjoyable environment for travelers.Cabin Crew:As a member of the cabin crew, elevate the travel experience for passengers by ensuring their safety, comfort, and well-being during flights. Deliver exceptional customer service, handle in-flight emergencies, and create a welcoming atmosphere on board.In each role, you'll become an integral part of the aviation ecosystem, contributing to the overall success and efficiency of air travel.

This department manages the activities at the airport pertaining to passenger travel, security checks and ramp responsibilities. Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform. They are also responsible for complying with regulatory requirements and making each flight execution flawless and on-time. From boarding the flight on-time, keeping their baggage safe, cleaning the aircraft and managing on-board refreshments, they do it all wearing a smile. Sounds good? Well, we are always on a look out for warm, optimistic and ever so helpful people who want to make a difference to our customers' journeys.

Ground staff ensures the safety and comfort of passengers, including checking in baggage, providing information, assisting disabled passengers, confirming ...

1. Customer service representative - responsible for assisting passengers with their inquiries, check-in procedures, and baggage handling.2. Ramp agent - responsible for loading and unloading aircraft, directing aircraft movements, and performing other ramp-related tasks.3. Baggage handler - responsible for handling passengers' baggage and ensuring it is loaded and unloaded correctly.4. Flight dispatcher - responsible for coordinating flight plans, communicating with pilots, and ensuring the safety of the flight.5. Ground operations supervisor - responsible for overseeing the day-to-day operations of the airport and ensuring that all staff are performing their tasks efficiently.6. Aircraft cleaner - responsible for cleaning and maintaining the interior and exterior of aircraft.7. Security officer - responsible for enforcing security procedures and protecting the airport from potential threats.8. Maintenance worker - responsible for performing routine maintenance tasks, such as cleaning and fixing equipment, to keep the airport running smoothly.

To deal with passengers and give them support accordingly.

Dear Candidate,Greeting for the dayDESIGNATION :-1.AIR-TICKETING OFFICER**SALARY:- 45 TO 65k +CAB +MEALS ADVANTAGES->We are Hiring for the jobs for the position of Air Ticketing /Ground Staff /Cabin Crew / Maintenance EngineerPerks :1.PF + ESI2.Over Time with Accommodation3.Good Communication Skills & pleasing personality4.Educational Qualification : 10th & 12th pass or above

As an air cabin crew, you'll need to:be professional, punctual and courteous at all timesattend a pre-flight briefing, during which you'll be assigned your working positions for the upcoming flight. Crew are informed of flight details, the schedule, the number of infants on board and if there are passengers with any special requirements, such as diabetic passengers or passengers in wheelchairscarry out pre-flight duties, including checking the safety equipment and doing security checks, ensuring the aircraft is clean and tidy and that information in the seat pockets is up to date and all meals, drinks and stock are on boardwelcome passengers on board and direct them to their seatsinform passengers of the aircraft about safety procedures and ensure that all hand luggage is securely stored awaycheck all seat belts and galleys are secure prior to take-offmake announcements on behalf of the pilot and answer questions during the flightserve meals and refreshmentssell duty-free goods and advise passengers of any allowance restrictions in force at their destinationreassure passengers and ensure they follow safety procedures correctly in emergency situationsdeal with any difficult or inebriated passengers (who may be acting in a rude or anti-social way) politely but firmly, to ensure the safety and comfort of everyone on the flight.

This department manages the activities at the airport pertaining to passenger travel, security checks and ramp responsibilities. Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform. They are also responsible for complying with regulatory requirements and making each flight execution flawless and on-time. From boarding the flight on-time, keeping their baggage safe, cleaning the aircraft and managing on-board refreshments, they do it all wearing a smile. Sounds good? Well, we are always on a look out for warm, optimistic and ever so helpful people who want to make a difference to our customers' journeys.

Deals with passenger enquiries about flight departures and arrivalsIssuance of tickets to the passenger after confirming their reservationsIssuance of Boarding Cards to Bonafide passengers after validating their photo IDTagging their baggage to the correct destination after noting down the correct baggage weightAdheres to the standard allowances given for passengers Check in Baggage and charging excessbaggage tax from passengers for baggage exceeding the standard allowanceEfficient Handling for passengers requiring special assistance like Expectant mother, Old Agepassengers, Passenger with infant/ small child and informing the Duty Officer and Manager for thesameProper reconciliation of passengers at the Boarding gates for their respective flightsSupervises the Baggage Loading/Offloading of the respective flights thereby ensures that correctbaggage are loaded in the flightEnsures the baggage are offloaded from the flight for passenger who is not traveling on that flightVerifies the position of Transit Passengers and inform Duty OfficersFollow Company Policy onGrooming and Uniforms StandardsAlcohol and Drug ConsumptionEnsures that Staff follow the policies and procedures as per Companys Airport Services ManualEnsures that Ramp equipment are effectively use for quick turnaround of aircraftEnsures during flight arrivals that baggage are properly kept on the arrival BeltEnsures a proper complained/report is filed for passengers lost or missing baggageEnsures that correct passenger/baggage/cargo count along with the fuel figure is passed to the Loadand Trim Staff for preparation of Load Sheet.Ensures that all Operational communication( written or verbal) are action promptlyEnsures that staff should report as per the reporting time rosteredEnsures that Staff should follow correct procedures for Carriage of Arms and Ammunition, etc.For more details kindly contact to HR team