Airport Ground Staff Female 12th Pass Jobs in Surguja

We are looking for Airport Ground Staff to join our team in Surguja. This is a full-time position suitable for freshers who have completed their 12th grade. The role involves various tasks to ensure smooth operations at the airport. **Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in procedures, provide information about flights, and guide them through airport services for a hassle-free travel experience.- **Luggage Handling:** Manage the loading and unloading of passengers' luggage, ensuring it is handled with care and delivered promptly to the right location.- **Ticketing Support:** Assist in issuing boarding passes, and explain baggage allowances and airport policies to travelers, making sure they understand important travel information.- **Safety Compliance:** Adhere to safety regulations and airport protocols to maintain a secure environment for passengers and staff, contributing to overall safety.- **Customer Service:** Provide excellent customer service by addressing inquiries and resolving complaints, ensuring a positive impression of the airports services.**Required Skills and Expectations:**Candidates should possess good communication skills to interact effectively with passengers and colleagues. Basic computer skills are essential for handling check-in procedures and ticketing. A friendly and approachable demeanor is important, as the role involves constant interaction with travelers. Attention to detail is necessary to ensure accurate luggage handling and compliance with safety measures. Flexibility in working hours is expected, as shifts may vary based on flight schedules.