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Airport Executive 10th Pass Fresher Jobs in Patna

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  • Fresher
  • 5.5 Lac/Yr
  • Patna
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
We are looking for enthusiastic individuals to join our team as Airport Staff in Patna. This is a full-time role ideal for freshers, where you will play a key part in ensuring smooth airport operations.**Key Responsibilities:**- **Customer Service:** Greet and assist passengers, providing them with the necessary information regarding flights, gate changes, and airport facilities.- **Check-In Support:** Help passengers with the check-in process, ensuring they have all required documents ready and guiding them through the procedure.- **Baggage Handling:** Assist in managing luggage and other travel items, ensuring they are correctly tagged and transported to avoid mishaps.- **Safety Compliance:** Ensure adherence to safety protocols and regulations within the airport to maintain a secure environment for passengers and staff.- **Problem Resolution:** Address passenger queries and concerns, providing prompt solutions or escalating issues to senior staff when necessary.**Required Skills and Expectations:**Candidates must have completed at least the 10th grade. Strong communication skills in English and local languages are essential for interacting with diverse passengers. Candidates should be friendly, approachable, and able to work in a team. A good understanding of customer service principles is also important. Punctuality and a professional appearance are required, as well as the ability to handle stressful situations calmly. Flexibility to work various shifts, including weekends and holidays, is essential.
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Patna
Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Airline Operations Airport Operation Hospitality Interpersonal Skills Cargo Handling Passenger Handling Ground Management Ticket Booking Customer Relationship Airline Executive Boarding Pass Associate Boarding Pass Checking Airport Ticketing Customer Care
As a Boarding Pass Executive in Patna, you will play a crucial role in ensuring passengers have a smooth check-in experience at the airport. This position is suitable for both freshers and those with some experience, requiring only a 12th-grade education. Key Responsibilities: - **Passenger Check-In**: Assist in the check-in process by issuing boarding passes and ensuring passengers are informed about their flight details. - **Customer Service**: Provide excellent customer service, addressing any inquiries or concerns passengers may have to enhance their travel experience. - **Document Verification**: Ensure all travel documents, such as ID and tickets, are valid and properly checked before boarding. - **Coordination with Staff**: Work closely with airport staff and cabin crew to ensure all processes run smoothly and efficiently. - **Problem Resolution**: Handle any issues that arise, such as flight delays or cancellations, and provide appropriate solutions to passengers.Required Skills and Expectations: Candidates must have strong communication and interpersonal skills to interact effectively with passengers and team members. Attention to detail is essential to ensure accuracy in document verification and check-in processes. A positive attitude and the ability to handle stressful situations gracefully are important. Being a quick learner and adapting to a fast-paced environment will help you succeed in this role. Additionally, being punctual and reliable is key to maintaining smooth flight schedules.
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  • Fresher
  • 8.0 Lac/Yr
  • Patna
Air Ticketing Aircraft Maintenance Aviation Customer Service Ground Staff Activities Aviation Security Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
We are looking for enthusiastic and reliable Ground Staff to join our team in Patna. This full-time position is perfect for freshers who have completed at least 10th grade and are eager to start their careers in the aviation or customer service industry.**Key Responsibilities:**- **Check-in Assistance:** Help passengers with the check-in process, ensuring that they have all necessary documents and are correctly guided to their next steps.- **Baggage Handling:** Ensure that luggage is loaded and unloaded safely and efficiently while taking care to prevent damage.- **Customer Support:** Provide excellent service to passengers, answering questions and resolving concerns to enhance their travel experience.- **Boarding Procedures:** Assist in boarding the aircraft by checking tickets and guiding passengers to their seats promptly.- **Safety Compliance:** Follow all safety protocols and guidelines to ensure a safe environment for both staff and passengers.**Required Skills and Expectations:**Candidates should possess strong communication skills to interact effectively with customers and team members. A friendly and approachable demeanor is essential to provide a welcoming atmosphere. Attention to detail is important for tasks such as checking documents and handling luggage properly. Ability to work in a fast-paced environment is necessary, as the role involves managing multiple tasks efficiently. Teamwork and collaboration are crucial, as you will often work closely with other staff members to ensure smooth operations. A positive attitude and a willingness to learn will greatly contribute to your success in this position.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Patna
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for committed and motivated Airport Ground Staff to join our team in Patna, India. This role is ideal for individuals who are passionate about the aviation industry and enjoy working in a dynamic environment. Key responsibilities include:- **Passenger Assistance:** Help passengers with check-in procedures, luggage handling, and boarding processes to ensure a smooth travel experience. You will guide them to the correct gates and provide information about their flights.- **Baggage Handling:** Manage the loading and unloading of luggage onto and off the aircraft. Proper handling is vital to prevent damage and ensure that all passenger belongings are accounted for.- **Customer Service:** Address passenger queries and concerns in a friendly and efficient manner. You will play a key role in creating a positive impression of the airline.- **Safety Protocols:** Ensure compliance with safety regulations and protocols. You will support the implementation of health and safety measures at the airport.- **Team Collaboration:** Work closely with other airport staff and departments to ensure a high level of operational efficiency. Teamwork is essential for maintaining effective airport operations.Required skills include strong communication and interpersonal abilities, the ability to work under pressure, and a dedication to customer service. You should be adaptable, as airport environments can change rapidly. A basic level of computer proficiency is also beneficial for managing check-in systems. Commitment and a professional attitude are essential in this full-time role.
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  • Fresher
  • 7.5 Lac/Yr
  • Patna
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Air Port Ground Staff member based in Patna, your role will be crucial in ensuring smooth operations at the airport. You will be the first point of contact for passengers and play a key role in their travel experience.**Key Responsibilities:**- **Check-In Assistance:** Help passengers during the check-in process by guiding them with their luggage and ensuring all necessary documents are in order.- **Baggage Handling:** Manage the loading and unloading of luggage, ensuring that items are safely transported and delivered to the correct flight.- **Customer Service:** Provide excellent service by answering passenger inquiries, helping with flight information, and resolving any issues that may arise.- **Safety and Security Checks:** Conduct inspections to ensure safety protocols are followed, reporting any irregularities to the appropriate authorities.- **Passenger Boarding:** Assist in the boarding process, ensuring that passengers are guided efficiently to their seats and are following all protocols.**Required Skills and Expectations:**- Strong communication skills are essential, as you will be interacting with passengers and making announcements.- A friendly and customer-focused attitude is important to create a positive experience for travelers.- Attention to detail is necessary to ensure that all safety and security measures are met.- Ability to work in a fast-paced environment and handle stressful situations calmly.- Basic computer skills are preferred for check-in systems and scheduling.Freshers with at least a 10th-grade education are welcome to apply for this full-time office position.
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Airport Ramp Executive || Freshers & Experienced

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Patna
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.
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  • Fresher
  • 5.5 Lac/Yr
  • Patna
Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Ground Operation Grooming Airport Cargo Basic Computer Skills
We are looking for dedicated and enthusiastic individuals to join our team as Ground Staff in Patna. This full-time position is perfect for freshers who have completed at least 10th grade. As a Ground Staff member, you will play a crucial role in ensuring the smooth operation of our services. **Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in and boarding processes, ensuring they have all necessary documents and information.- **Baggage Handling:** Safely handle and transport passenger luggage, ensuring it is properly labeled and delivered to the correct location.- **Customer Service:** Provide excellent service to all passengers, addressing queries and complaints politely and efficiently.- **Safety Checks:** Conduct safety checks on equipment and work areas to maintain a secure environment for both staff and passengers.- **Coordination with Teams:** Work closely with other team members and departments to ensure seamless operations throughout all processes.**Required Skills and Expectations:**Candidates should have strong communication skills to engage effectively with customers and colleagues. A friendly and approachable demeanor is essential to provide a positive experience for passengers. Attention to detail is important for tasks such as baggage handling and safety checks. Although no prior experience is required, a willingness to learn and adapt to a fast-paced environment is essential. Candidates should be reliable, punctual, and ready to work various shifts as needed.
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  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Patna
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Aviation Cargo Handling Basic Computer Skills
As an Airport Operations Executive, you will play a vital role in ensuring smooth daily airport operations in Patna. You will assist with various tasks related to passenger and flight handling, contributing to an efficient and pleasant travel experience.Key responsibilities include:1. **Passenger Assistance**: You will greet travelers, assist with check-in procedures, and provide information regarding flights, gates, and boarding times to ensure a seamless journey.2. **Flight Coordination**: Monitoring flight schedules and communicating any changes to passengers and staff is crucial. You will help coordinate activities related to arrivals and departures.3. **Baggage Handling**: You will help manage baggage processes, ensuring that luggage is efficiently tracked and delivered to the correct flights and destinations.4. **Safety Compliance**: Adhering to safety protocols and regulations is essential. You will assist in ensuring that all operations comply with airport safety standards to maintain a secure environment.5. **Customer Service**: Providing excellent customer service is key. You will address passenger queries and resolve issues promptly, enhancing the overall airport experience.Required skills and expectations include being detail-oriented, possessing strong communication abilities, and having a friendly demeanor. The ideal candidate should be able to work independently and in a team, showing flexibility to adapt to changing situations. A positive attitude and willingness to learn will help you succeed in this dynamic airport environment.
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  • 0 - 1 yrs
  • 14.0 Lac/Yr
  • Patna
Good Communication Fine Personality
As an Airport Ground Staff in Patna, your main role will be to ensure smooth operations at the airport. You will work in a team to support passengers and airline services. This position is suitable for candidates with little to no experience, making it a great starting point for those looking to enter the aviation industry.**Key Responsibilities:**- **Check-in Assistance:** Help passengers with check-in processes, ensuring that they have all necessary documents and bags tagged correctly.- **Baggage Handling:** Safely transport luggage to and from the aircraft while ensuring it is loaded and unloaded efficiently.- **Customer Service:** Provide excellent service to passengers by answering queries, assisting with boarding processes, and resolving any issues.- **Safety Compliance:** Adhere to safety protocols and airport regulations at all times to maintain a safe environment for all travelers.- **Coordination:** Work together with airline staff and other ground crew members to ensure timely departures and arrivals of flights.**Required Skills and Expectations:**- You should have a minimum education level of 10th pass. Basic knowledge of airport operations is a plus.- Strong communication skills are essential to engage effectively with passengers and fellow staff.- A friendly and approachable demeanor is important for providing excellent customer service.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- A keen attention to detail to ensure that procedures are followed accurately. Candidates should be prepared for a full-time work schedule and demonstrate a willingness to learn and adapt to new challenges in the aviation sector.
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  • Fresher
  • Patna
Airline Operations Airport Operation Aviation Hospitality Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling
Job descriptionWork Role:Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputation.Benefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sector.Role: Ground StaffIndustry Type: Aviation
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  • Fresher
  • 6.0 Lac/Yr
  • Patna
Air Cargo Air Ticketing Reservation
Air Executive Officer Duty DescriptionThe duties and responsibilities of an air executive officer in an airline context include overseeing the strategic direction of the airline, making high-level decisions, and ensuring operational excellence. They work closely with other top executives and the board of directors to establish policies and business objectives. Executive officers have the final decision-making power and often participate in the development and implementation of strategic plans, marketing strategies, and significant business decisions. They also represent the airline in negotiations with customers, suppliers, government officials, and other key contacts to secure the airline's position. Additionally, executive officers must ensure the airline is continually growing, profitable, and moving towards achieving its mission and long-term goals.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Patna
Aircraft Maintenance Airline Operations Hospitality Airport Operation Cabin Crew Activities Aviation Ground Staff Activities Interpersonal Skills Ground Handling Aviation Security
As an Airport Ground Staff member in Patna, India, you will be responsible for assisting passengers during arrivals and departures, ensuring their safety and comfort throughout their journey. You will also be required to handle baggage, perform security checks, and assist with boarding procedures. Key responsibilities include greeting passengers, checking boarding passes, directing passengers to their gates, coordinating with flight crew and ground staff, and ensuring smooth and efficient operations at the airport. We are looking for candidates who have completed their 10th grade education, with excellent communication skills and a customer-oriented attitude. Attention to detail, the ability to work under pressure, and a professional demeanor are essential for this role. Prior experience in the aviation industry is not required, but a willingness to learn and adapt to new situations is highly valued. Successful candidates will be able to work independently or as part of a team, with a strong focus on safety and customer service. If you are looking to kickstart your career in the aviation industry and thrive in a fast-paced environment, this position as Airport Ground Staff is an exciting opportunity for you.
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  • Fresher
  • 4.0 Lac/Yr
  • Patna
Airport Ticketing Customer Service Aviation Security Aviation
Join our team as Airport Staff in Patna! Your main responsibilities will include helping with ticketing, providing exceptional customer service, ensuring aviation security, and assisting with general airport duties. No prior experience is required, just a 10th pass education and a passion for the aviation industry. Great opportunity for freshers to start their career in a dynamic work-from-home environment.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Patna
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Customer Service Representative Customer Service Professional Customer Service Specialist Customer Care Representative Customer Support Representative Customer Service Customer Agent Customer Care Agent Airport Ticketing Ground Staff Ground Staff Executive
As an Airport Supervisor, you will be responsible for overseeing various airport operations and ensuring smooth functioning of day-to-day activities. Your key responsibilities will include managing airport staff, coordinating passenger support services, handling ground operations, and supervising airline ticketing and cargo operations. You will also be required to ensure excellent customer service, resolve issues efficiently, and communicate effectively with both staff and passengers. To excel in this role, you should have good communication skills, a strong ability to problem solve, and experience in customer management. Additionally, you must possess a high school diploma or equivalent qualification and have up to 5 years of experience in the aviation industry. Your role will be crucial in maintaining the efficiency and safety of airport operations, making your contribution essential to the overall success of the airline industry.
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Fresher hiring for Air Ticketing Executive

Namo Airways Services India Private Limited

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Patna
Aviation Aviation Security Airline Operations Airlines Executive Airline Ground Staff Airline Customer Service Airlines Transition Captain Airlines Cabin Crew Airport Representative Airport Ticketing Airport Operation Ticket Booking Air Ticketing Customer Relationship
- Greet and assist passengers: Airport Ticketing Staff are responsible for greeting passengers at the airport, answering their queries, and assisting them with ticketing and boarding procedures.- Process ticket sales: This role involves selling tickets to passengers, processing payments, and issuing boarding passes in a timely and efficient manner.- Handle customer inquiries: Airport Ticketing Staff must address customer inquiries and complaints professionally, providing accurate information and resolving issues to ensure passenger satisfaction.- Coordinate with airline staff: This position requires collaboration with airline employees to ensure smooth operations, including coordinating boarding procedures, baggage handling, and flight schedules.- Maintain ticketing equipment: Airport Ticketing Staff are responsible for operating and maintaining ticketing equipment, such as computers and printers, to facilitate ticket sales and check-in processes.- Assist with boarding procedures: This role involves assisting passengers with boarding procedures, including checking passports, issuing boarding passes, and directing passengers to their boarding gates.Required skills and expectations:- Excellent communication skills to interact with passengers and airline staff effectively.- Strong customer service skills to address inquiries and resolve issues promptly.- Basic computer skills to operate ticketing equipment and process payments efficiently.- Knowledge of airport procedures and airline operations to assist passengers effectively.- Ability to work in a fast-paced environment and adapt to changing circumstances.
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Cabin Crew Fresher

Indo Job Solutions

Guest Handling Customer Service Hospitality Cabin Crew Complaint Handling Communication Interpersonal Skills Teamwork Leadership Ground Staff Positive Attitude Airline Procedures Flight Attendant Flight Operator
Job SummaryThe Cabin Crew is responsible for ensuring the safety, comfort, and well-being of passengers throughout the flight. The role includes conducting safety procedures, providing exceptional customer service, managing in-flight operations, and maintaining a high standard of professionalism and hospitality in accordance with airline policies and aviation regulations. Key Responsibilities1. Passenger Safety & SecurityConduct pre-flight cabin safety checks and ensure equipment readiness.Deliver mandatory safety demonstrations and briefings to passengers.Ensure compliance with aviation safety, security, and regulatory standards.Respond promptly and effectively during in-flight emergencies or medical situations.Monitor cabin for suspicious behavior, safety hazards, or security threats.2. Customer Service & HospitalityGreet passengers with a warm, professional welcome and assist with boarding.Provide high-quality in-flight service including meals, refreshments, and amenities.Attend to passenger requests, concerns, and special needs respectfully.Maintain a calm, friendly, and helpful approach to ensure a pleasant travel experience.Manage conflicts or difficult passenger situations with diplomacy and empathy.3. In-Flight Operations & Service DeliveryCoordinate with flight crew and ground staff for smooth operations.Manage cabin preparation, cleanliness, and seat arrangement before, during, and after flight.Handle in-flight announcements as required.Promote and sell duty-free products and manage cash/POS transactions.Ensure proper documentation and reporting after each flight.4. Teamwork & Professional ConductWork collaboratively with cabin and cockpit crew to deliver a safe and premium experience.Maintain grooming, uniform, and professional behavior as per airline standards.Participate in briefings, training sessions, and performance reviews. Required Skills & CompetenciesStrong hospitality and customer service orientationExcellent communication and interpersonal skillsSafety awareness and emergency handling abilityEmotional intelligence, patience, and cultural sensitivityAbility to stay calm under pressure and manage challenging situationsTeamwork, time-management, and multitasking abilities Qualifications & ExperienceEducation: Minimum 10+2 (Higher Secondary) or Diploma/Degree (Hospitality/Aviation preferred)Experience: Freshers welcome; prior hospitality or customer service experience is an advantageCertifications:First Aid & CPR (Preferred)Safety & Emergency Procedure Training (Provided by airline post-selection) Physical & Medical RequirementsMedically fit as per airline/aviation standardsGood eyesight and hearingWell-groomed with a professional appearance
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Ground Operation HR Team Leader Data Entry Aviation Air Ticketing Ticketing Officer Airport Ticketing
We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.Ground Staff Responsibilities:Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers
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Ground Staff Activities Aviation
- Greeting passengers: Welcome passengers as they enter the airport terminal, providing a positive first impression and helping them feel comfortable.- Assisting with check-in procedures: Aid passengers with check-in processes, including luggage check-in, issuing boarding passes, and guiding them to the security checkpoint.- Providing information: Offer assistance and answer any questions passengers may have regarding flight schedules, gate locations, airport facilities, and amenities.- Handling passenger inquiries: Address passenger concerns, complaints, or special requests promptly and professionally to ensure a pleasant travel experience.- Ensuring passenger safety: Follow security protocols and procedures to maintain a safe and secure environment for all passengers and airport staff.- Liaising with other airport departments: Collaborate with airline staff, security personnel, and other airport employees to ensure smooth operations and efficient passenger services.Skills and Expectations:1. Strong communication skills to interact effectively with passengers from diverse backgrounds.2. Ability to multitask and prioritize tasks in a fast-paced and dynamic airport environment.3. Customer service-oriented mindset to provide exceptional assistance and support to passengers.4. Basic computer proficiency to operate check-in systems and access flight information.5. Adherence to safety and security protocols to uphold airport regulations and standards.
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Customer Service Ground Handling Ground Staff Activities Hard Working Airport Cargo Grooming Basic Computer Skills Aviation Good Communication Skills
- Customer Service: Provide excellent customer service to passengers by assisting with check-in, baggage handling, boarding, and resolving any inquiries or issues.- Ground Handling: Assist in ground operations such as marshalling, towing, refueling, and guiding aircraft to their gates.- Ground Staff Activities: Perform various tasks on the ground including maintaining cleanliness in the terminal, loading/unloading luggage, and assisting passengers with special needs.- Hard Working: Ability to work efficiently under pressure, handle multiple tasks simultaneously, and adhere to strict deadlines.- Airport Cargo: Assist in handling and transporting cargo safely and efficiently.- Grooming: Maintain a professional appearance by adhering to grooming standards set by the airline.- Basic Computer Skills: Ability to navigate basic computer programs and systems for data entry and communication purposes.- Aviation: Understand the basics of aviation industry operations and safety protocols.- Good Communication Skills: Ability to communicate effectively with passengers, colleagues, and superiors in a clear and concise manner. Expectations:- Must be a 12th pass candidate with a willingness to learn and work hard.- Should be able to work in a fast-paced environment and adapt to changing situations quickly.- Must possess a positive attitude and be a team player.- Should be punctual, responsible, and able to follow instructions accurately.- Ability to work in shifts, including nights, weekends, and holidays.
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Airline Reservation Systems Ticketing and Fare Calculation Airline Codes and Terminologies Flight Scheduling Visa Documentation Customer Service Communication Multilingual Communication Administrative Skills Operational Skills Time Management Multi Tasking Staff Problem-Solving Skills Analytical Skills Teamwork Interpersonal Skills
Job Summary:The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves handling customer inquiries, providing fare quotations, processing payments, and ensuring compliance with airline policies and travel regulations. The executive acts as the primary point of contact between customers and airlines, ensuring a smooth and satisfactory booking experience.Key Responsibilities: 1. Flight Booking & TicketingHandle flight reservations, ticket issuance, reissuance, and cancellations through Global Distribution Systems (GDS) such as Amadeus, Galileo, Sabre, or Abacus.Verify passenger information, travel routes, and fare accuracy before ticket issuance.Manage Passenger Name Records (PNRs) and ensure timely updates and confirmations.Process refunds, date changes, and ticket exchanges as per airline rules and policies. 2. Customer Service & CommunicationInteract professionally with clients to provide flight options, fare quotes, and travel advice.Respond to queries regarding baggage rules, flight schedules, and visa requirements.Handle customer complaints and resolve booking issues promptly.Maintain high levels of courtesy, patience, and professionalism in all communications. 3. Documentation & CoordinationMaintain accurate records of bookings, sales reports, and customer details.Coordinate with airlines, consolidators, and travel partners for group bookings or special services.Ensure that all travel documentation (tickets, itineraries, receipts, and invoices) is delivered accurately and on time.Reconcile daily ticket sales and prepare financial or audit reports when required. 4. System & Policy ManagementKeep updated with changes in airline fares, schedules, and reservation systems.Ensure compliance with IATA and airline regulations, refund policies, and security procedures.Stay informed about travel restrictions, visa requirements, and COVID/travel advisories when applicable.Qualifications and Requirements:Minimum qualification: 10+2 (HSC); Bachelors degree in Travel, Tourism, or Hospitality preferred.Diploma or certification in Air Ticketing / IATA / Travel & Tourism is highly desirable.13 years of experience in airline ticketing or travel agency operations preferred.Proficiency in GDS systems (Amadeus, Galileo, Sabre, Abacus).Strong computer literacy (MS Office, Email, CRM tools).Excellent communication, interpersonal, and customer service skills.Attention to detail and ability to work under pressure.Key Skills:Airline reservation and GDS proficiencyTicketing and fare calculationCustomer relationship managementProblem-solving and multitaskingKnowledge of IATA codes and travel documentationCommunication and teamworkAccuracy and time managementBehavioral Attributes:Courteous and professional demeanorPatience and adaptabilityTeam spirit and collaborationIntegrity and confidentialityPositive attitude and willingness to learnPerformance Indicators:Accuracy and timeliness of ticket issuanceCustomer satisfaction and feedback ratingsSales targets and revenue contributionCompliance with airline policies and travel regulationsEfficiency in handling booking amendments and cancellations
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Freshers & Experience || Full Time || Air Ticketing Executive

Namo Airways Services India Private Limited

Aviation Aviation Security Airline Operations Airlines Executive Airline Ground Staff Airline Customer Service Airlines Transition Captain Airlines Cabin Crew Airport Representative Airport Ticketing Airport Operation Ticket Booking Air Ticketing Customer Relationship
We are looking for 179 Airport Ticketing Staff Posts in Gaya, Darbhanga, Kanpur, Lucknow, Gorakhpur, Ranchi, Patna, Delhi, Noida, Surat, with deep knowledge in Aviation, Aviation Security, Airline Operations, Airlines Executive, Airline Ground Staff, Airline Customer Service, Airlines Transition Captain, Airlines Cabin Crew, Airport Representative, Airport Ticketing, Airport Operation, Ticket Booking, Air Ticketing, Customer Relationship and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Pharma
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Patna
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management Air Ticketing Aircraft Maintenance Customer Service Aviation Security Grooming Basic Computer Skills Hard Working Airport Cargo
Join our team as Ground Staff in Patna, India. This entry-level position is ideal for fresh graduates or those with up to two years of experience. Your role will involve directly supporting airport operations to ensure everything runs smoothly and efficiently.Key Responsibilities:1. **Passenger Assistance**: Help passengers with check-in procedures, baggage handling, and boarding processes to ensure a seamless travel experience.2. **Customer Service**: Provide excellent customer service by addressing passenger queries and assisting them with any issues related to their flights.3. **Baggage Management**: Ensure proper handling, loading, and unloading of baggage to avoid any loss or damage, contributing to overall customer satisfaction.4. **Safety and Security**: Assist in maintaining safety and security protocols by ensuring that all procedures are followed during passenger boarding and disembarkation.5. **Coordination**: Work closely with airline staff and other ground services to facilitate efficient airport operations and minimize delays.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade. Strong communication and interpersonal skills are essential for interacting effectively with passengers. You should be detail-oriented, organized, and capable of working in a fast-paced environment. A willingness to learn and adapt, along with the ability to work as part of a team, is crucial for success in this role. Basic knowledge of airport operations is a plus but is not mandatory for entry-level candidates.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Patna
Air Ticketing Airline Operations Airport Operation Aviation Air Freight Cargo Handler Cargo Staff Airport Cargo Cargo Warehouse Airport Ramp
As an Airline Ramp Executive, you will play a crucial role in ensuring smooth operations on the airport ramp. Your main responsibilities will include:- **Loading and Unloading Baggage**: You will be responsible for handling passengers' luggage and cargo, ensuring it is loaded and unloaded safely and efficiently to meet flight schedules.- **Guiding Aircraft**: You will assist in guiding aircraft during their arrival and departure, ensuring that pilots have clear directions and that all safety protocols are followed.- **Equipment Operation**: You will operate various types of ground support equipment, such as baggage carts and tugs, ensuring they are used properly and maintained in good condition.- **Ensuring Safety**: It will be your duty to adhere to strict safety regulations during operations. You will monitor the ramp area to prevent any accidents and maintain a safe working environment.- **Communication**: You will communicate effectively with the flight crew and other ground staff to coordinate activities and resolve any issues that may arise efficiently.To succeed in this role, you should have a high school education (12th pass) and possess good physical fitness, as the job requires moving and lifting heavy items. Strong communication skills and teamwork abilities are essential, as you will work closely with diverse teams in a fast-paced environment. Attention to detail and a commitment to safety are also important to ensure the well-being of both passengers and staff. A positive attitude and willingness to learn will help you thrive in this role.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Patna
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ticketing Basic Computer Skills Customer Service Personality Development Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations
As an Airport Terminal Services Agent, you will play a crucial role in ensuring a seamless travel experience for passengers. This position requires an enthusiastic attitude and a strong commitment to customer service.**Key Responsibilities:**- **Passenger Check-In Support:** Assist passengers during the check-in process, ensuring they have all required documents and helping them with baggage tagging and seat selection.- **Boarding Assistance:** Manage the boarding process for flights, ensuring that all passengers board efficiently and in an orderly manner.- **Customer Service:** Provide help to passengers with inquiries about flights, airport facilities, and services, ensuring they feel supported throughout their airport experience.- **Baggage Handling Coordination:** Monitor and assist with baggage handling to ensure that luggage is loaded and unloaded correctly and promptly.- **Reporting Issues:** Identify and report any issues that may arise during operations, such as flight delays or passenger concerns, to ensure quick resolution.- **Safety Compliance:** Adhere to all safety and security regulations at the airport to ensure a safe environment for both passengers and staff.**Required Skills and Expectations:**Candidates should have a minimum of a 12th-grade education and 0-2 years of work experience in a customer-focused role. Strong communication skills, both verbal and written, are essential to interact with passengers and team members effectively. You should be able to work well under pressure and in a fast-paced environment. A friendly demeanor and problem-solving abilities will help in addressing passenger needs efficiently. Flexibility in work hours, including weekends and holidays, is expected.
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Airport Operation Aviation Hospitality Ground Handling Passenger Handling Airport Cargo
Job Openings for 26 Airport Ground Staff Jobs for Freshers in Ranchi, Deoghar, Darbhanga, Patna, Koch Bihar, Bhubaneswar, odisha, Sitamarhi, Bihar, Bokaro Steel City bokaro, Bhadrak, having Educational qualification of : Higher Secondary, B.A with Good knowledge in Airport Operation, Aviation, Hospitality, Ground Handling, Passenger Handling, Airport Cargo etc.
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Aviation Ground Staff Activities
Hiring for 36 Airport Passenger Service Associate Jobs in Burdwan, Kolkata, jharkhand, Biharsharif, Nalanda, Jamui, Patna, Malda, Uttar Dinajpur, Nandgram, Ghaziabad, Haldia, Sonarpur, Kolkata, for Freshers,Required Educational Qualification is : Higher Secondary, B.A with Good knowledge in Aviation, Ground Staff Activities etc.
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Ground Staff Activities Ground Handling Air Traffic Control Hospitality Aviation Cabin Crew Activities Airline Operations
Ground staff at an airport are responsible for ensuring smooth and efficient operations on the ground, supporting passengers and aircraft. Their duties include passenger check-in, baggage handling, aircraft preparation, and providing customer service. They play a vital role in ensuring a safe and comfortable travel experience for passengers and the efficient turnaround of aircraft.Here's a more detailed breakdown of common ground staff responsibilities:Passenger-related duties:Check-in:Assisting passengers with checking in for their flights, providing boarding passes, and addressing their inquiries.Baggage handling:Tagging and checking in baggage, ensuring its safe and timely delivery to the destination.Passenger assistance:Providing information and directions, helping passengers with special needs, and assisting with delayed or cancelled flights.Boarding and deboarding:Ensuring passengers board the aircraft safely and efficiently, and assisting with deboarding.Aircraft-related duties:Aircraft turnaround:Preparing the aircraft for the next flight, including cleaning, restocking, and ensuring necessary supplies are available.Ground handling:Marshaling aircraft into position, operating ground support equipment like tugs and conveyor belts, and guiding aircraft during taxiing and parking.Maintenance support:Assisting with minor repairs and maintenance checks, ensuring aircraft safety.Additional duties:Security: Implementing security protocols and conducting security checks.Customer service: Providing information, addressing inquiries, and assisting passengers with their needs.Ticketing and reservations: Issuing tickets and handling flight reservations.Communication: Maintaining communication with flight crews, air traffic control, and other ground staff.Emergency response: Being prepared to respond to emergencies and participating in drills
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Cabin Crew Cabin Attendant Airlines Cabin Crew Crew Manager Crew Member Air Hostess Flight Attendant Ground Staff Airport Executive Airport Operation Airport Representative Airport Cargo
As a Cabin Crew member, you will be responsible for ensuring the safety and comfort of passengers on board the aircraft. This includes providing excellent customer service, conducting pre-flight safety checks, serving meals and beverages, and assisting passengers during the flight.Key responsibilities include:- Greeting passengers as they board the aircraft- Conducting safety demonstrations and briefing passengers on emergency procedures- Serving meals and beverages to passengers- Assisting passengers with their luggage and seating arrangements
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Ground Staff Ground Operations Staff Ground Handling Staff Ground Staff Supervisor Ground Staff Security Airport Manager Airport Operation Airport Representative Airport Executive Air Ticketing Executive Guest Relation Executive
Ground Staff are responsible for assisting passengers and airline personnel during airport operations. Their duties include checking in passengers, handling baggage, and coordinating boarding procedures. Ground Staff also work to ensure the safety and security of all airport guests.Key Responsibilities:- Greet passengers and provide assistance with check-in procedures- Assist passengers with boarding and disembarking from aircraft- Handle and process baggage to ensure timely delivery- Coordinate with airline staff to ensure efficient operations- Monitor and maintain airport security protocols
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Air Hostess Flight Attendant Flight Steward Flight Stewardess Flight Supervisor Attendant Airhostess Senior Cabin Crew Ground Staff Airport Operation Guest Relation Executive Guest Relations Manager
An Air Hostess, also known as a Flight Attendant or Cabin Crew, is responsible for ensuring the safety and comfort of passengers on board an aircraft. The primary responsibilities of an Air Hostess include:- Ensuring the safety and security of passengers during flights- Conducting pre-flight safety briefings and demonstrating the use of safety equipment- Assisting passengers with boarding and disembarking the aircraft- Serving meals and beverages to passengers- Providing exceptional customer service to ensure a pleasant flying experience
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  • 0 - 1 yrs
  • 14.0 Lac/Yr
  • Arrah Garden Road Patna
Good Communication Fine Personality
As an Airport Ground Staff member, you will play a crucial role in providing high-quality service and support to passengers as they travel. Your main responsibilities will include:- **Passenger Check-in**: Assist passengers with the check-in process, ensuring they receive boarding passes and their luggage is properly tagged and processed.- **Baggage Handling**: Help in the loading and unloading of baggage from the aircraft, ensuring that all luggage is handled safely and efficiently.- **Customer Assistance**: Address passenger queries and concerns, providing information about flights, gate changes, and airport facilities to enhance their travel experience.- **Safety Compliance**: Follow all safety regulations and procedures to ensure the well-being of passengers and staff during airport operations.- **Team Collaboration**: Work closely with airline personnel, security staff, and other ground crew members to ensure smooth operations and effective communication.To succeed in this role, candidates should possess the following skills and expectations:- **Communication Skills**: Ability to communicate clearly and effectively with passengers and team members.- **Interpersonal Skills**: Friendly demeanor and the capability to handle customer inquiries with patience and professionalism.- **Attention to Detail**: Strong focus on accuracy while managing passenger information and baggage handling.- **Team Player**: Willingness to work collaboratively with others in a fast-paced environment.- **Flexibility**: Open to working in shifts, as airport operations can vary throughout the day and night.No prior experience is required, making this a great opportunity for enthusiastic individuals looking to start their careers in the aviation industry. A minimum educational qualification of 10th grade is necessary.
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  • 0 - 1 yrs
  • 14.0 Lac/Yr
  • Patna
Good Communication Fine Personality
As an Airport Ground Staff member, you will play an essential role in ensuring smooth operations at the airport. Your main focus will be on customer service and assisting passengers throughout their journey. **Key Responsibilities:**- **Check-in Assistance:** Help passengers with the check-in process, making sure they have all necessary documents and luggage properly tagged.- **Baggage Handling:** Safely handle and load passenger luggage onto the aircraft. Ensure that all bags are managed efficiently to prevent damage.- **Customer Engagement:** Provide excellent customer service by answering queries, assisting with boarding, and resolving any concerns from passengers.- **Security Protocols:** Follow all airport security protocols and guidelines, ensuring the safety of both passengers and staff during operations.- **Collaboration with Teams:** Work closely with other airport staff, including cabin crew and security personnel, to ensure seamless processes and operations.**Required Skills and Expectations:**- Strong communication skills to interact effectively with passengers and team members.- Good problem-solving abilities to handle unexpected situations or passenger inquiries.- Basic knowledge of airport procedures and operations is preferred, though training will be provided.- Ability to work in a fast-paced environment and manage multiple tasks at once.- Commitment to providing a positive experience for passengers, ensuring they feel comfortable and informed.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Patna
Aviation Ground Staff Activities
As an Airport Terminal Services Agent, you will play a crucial role in ensuring a smooth travel experience for passengers. Your primary focus will be on customer service, safety, and supporting airport operations. **Key Responsibilities:**- **Passenger Check-In Support:** Assist passengers with the check-in process, helping them with their travel documents and ensuring they understand boarding procedures. - **Baggage Handling:** Manage the handling of passenger baggage, ensuring it is loaded and unloaded correctly, and provide assistance with lost luggage claims. - **Customer Assistance:** Address passenger inquiries and concerns promptly, offering information about flight schedules, airport facilities, and services available. - **Safety Compliance:** Follow all safety regulations and guidelines to ensure a secure environment for passengers and staff, participating in safety briefings as required. - **Coordination with Flight Crews:** Liaise effectively with flight crews and other airport staff to communicate any issues or updates regarding flights. **Required Skills and Expectations:**Candidates should have excellent communication skills to interact effectively with passengers and staff. A friendly and helpful attitude is essential as you will be representing the airport. Basic problem-solving skills will help in addressing passenger issues efficiently. Attention to detail is necessary to ensure all procedures are followed correctly. Since this position is open to fresh graduates, a passion for customer service and the ability to work in a fast-paced environment are important. A collaborative spirit to work with a team and manage time effectively will also contribute to your success in this role.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Patna
Airport Operation Cargo Handling Cargo Handler Cargo Staff Airport Cargo Air Cargo
We are looking for a dedicated Air Export Executive to join our team in Patna, India. This entry-level position is ideal for enthusiastic individuals looking to start a career in logistics and air freight operations. Key Responsibilities:1. **Shipment Coordination:** You will manage the air export process, ensuring that shipments are prepared accurately and in a timely manner. This includes organizing documentation and coordinating with airlines and customers.2. **Customer Communication:** Maintain clear communication with clients throughout the shipping process. You will provide updates on shipment status and respond to any inquiries promptly.3. **Documentation Management:** You will handle essential paperwork, including bills of lading, invoices, and customs declarations. Accuracy is crucial to avoid delays.4. **Collaboration:** Work closely with team members and other departments to streamline operations and solve any shipping issues that may arise.Required Skills and Expectations:We require candidates with at least a 10th-grade education and an eagerness to learn. Basic computer skills and familiarity with office software are essential. A positive attitude and strong communication skills will help you succeed in this role. Attention to detail and the ability to work under pressure are important as you will be managing multiple shipments simultaneously. If you are motivated and ready to kickstart your career in the air freight industry, we encourage you to apply.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Patna
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ramp
We are looking for dedicated Ground Operations Staff to join our team in Patna. This role is essential for ensuring smooth ground operations in our facility.**Key Responsibilities:**- **Assisting in Baggage Handling:** You will help load and unload baggage from aircraft, ensuring all items are managed carefully and efficiently.- **Providing Customer Support:** Interact with passengers to assist them with inquiries, helping create a positive experience while traveling.- **Conducting Safety Checks:** Perform checks on equipment and the environment to ensure safety standards are met, keeping both staff and passengers safe.- **Following Operational Procedures:** Adhere to all operational guidelines and protocols, ensuring every task is completed according to company standards.- **Collaborating with Team Members:** Work closely with other staff to coordinate activities, fostering teamwork and ensuring operations run smoothly.**Required Skills and Expectations:**Candidates should have completed at least the 10th grade. You should be able to work well under pressure, as the environment can be fast-paced. Strong communication skills are important for interacting with both passengers and team members. Flexibility in working hours is expected, including weekends and holidays when needed. A positive attitude and willingness to learn will help you succeed in this role. Prior experience is not necessary but is considered a bonus. Join us to play a key role in delivering exceptional service and operations on the ground!
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Ground Handling Air Ticketing Comp Comptur Airline Ground Staff Airpot Airport Ticketing Airport Executive HR Architect Team Leader
We Requires 2 Air ticketing Executive (Domestic & International) at Lower Parel West.Position : Air Ticketing Executive (Domestic & International)Software : Amadeus software compulsoryContact Number=8533061117* Experience: 4 to 6 years* Salary: 20k to 35k* Position: 1Job Responsibilities:* Issuing Domestic/International flight tickets also amendments* Working on the GDS (AMADEUS) to process cancellations && refunds* Co-ordinating with the airlinesDesired Skill Sets & Experience:- Prior experience in Ticketing is preferred.- Working knowledge of Amadeus- Good communication skills to enable effective communication with customers as well as travel partnersFor Interview share me your Resume on hidden_email
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Ground Staff Executive Ground Operation Air Ticketing Air Freight Air Hostess Airport Ticketing Aviation Good Communication Skills Communication Skills
Job DescriptionDear Candidate,We are looking for a Dynamic Candidate with good Communication SkillsRoles And ResponsibilitiesGreeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.Desired Candidate Profile 10th,12th,Any degree,Diploma Qualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills,ticketing ground staff,RequirementsQualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills ground staff,Other Details
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New Vacancy For Ground Staff

Go Fly High Consultant

Ground Staff Ticketing Officer Airport Ticketing Ticketing Agent Aviation Data Entry Data Entry Operator Airport Operation HR Housekeeping Team Leader Air Hostess
Job DescriptionDear Candidate,We are looking for a Dynamic Candidate with good Communication SkillsRoles And ResponsibilitiesGreeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.Desired Candidate Profile 10th,12th,Any degree,Diploma Qualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills,ticketing ground staff,RequirementsQualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills ground staff,Other DetailsIndustryContact Number=8533061117
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Patna
Aviation Airport Cargo Air Cargo
As an Air Cargo Executive, you will play a vital role in managing air freight operations. Your responsibilities will include:- **Cargo Coordination**: You will oversee the scheduling and coordination of air cargo shipments to ensure timely delivery and compliance with airline regulations.- **Documentation Handling**: Responsible for preparing and managing all necessary shipping documents, including air waybills and customs declarations, to facilitate smooth transit.- **Customer Interaction**: You will assist customers by providing information on cargo status, shipping procedures, and resolving any issues that may arise.- **Rate Quotations**: You will provide accurate rate quotes to clients, ensuring transparency and competitiveness in pricing for air cargo services.- **Inventory Management**: Monitoring and tracking cargo inventory to maintain optimal efficiency and address any discrepancies in stock levels.- **Safety Compliance**: Ensure all cargo adheres to safety and security regulations set by aviation authorities for safe transport.To succeed in this role, you should have a keen attention to detail and strong organizational skills. Effective communication abilities are essential for interacting with clients and team members. A basic understanding of logistics and air cargo operations is beneficial, although not mandatory as training will be provided. Flexibility and a willingness to learn will greatly benefit your growth in this position. We expect you to be punctual, reliable, and capable of working in a fast-paced environment. A high school education (10th pass) is required.
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  • Fresher
  • 6.0 Lac/Yr
  • Patna
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
As an Airport Executive in Patna, you will play a crucial role in ensuring smooth operations at the airport. This position is ideal for freshers who have completed their 10th grade and are eager to begin a career in the aviation sector.**Key Responsibilities:**- **Customer Service:** You will assist passengers with check-in procedures, answer their questions, and provide information about flights, luggage, and airport facilities, ensuring a pleasant travel experience.- **Check-in Procedures:** You will help in checking passengers in for their flights, issuing boarding passes, and ensuring that they adhere to airline regulations and safety measures.- **Luggage Handling:** Assist with managing passenger luggage, including checking in, retrieving, and directing it to the appropriate areas, ensuring efficient and safe handling.- **Coordination with Airlines:** You will collaborate with airline staff to ensure all flight schedules are met, and any issues are addressed promptly, fostering teamwork in a fast-paced environment.- **Safety and Security Checks:** Participate in and support airport security protocols to ensure passenger safety and compliance with aviation regulations.**Required Skills and Expectations:**- Strong communication skills are essential, as you will interact with passengers and airline staff regularly.- A friendly and helpful attitude is necessary to provide excellent customer service in a busy environment.- Basic computer skills will help you manage passenger information and check-in processes efficiently.- A willingness to learn and adapt quickly to changes is important, as airport operations can vary daily.- You should be able to work in a team and handle pressure while maintaining a calm and professional demeanor.
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  • Fresher
  • 5.5 Lac/Yr
  • Patna
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member, you will play a crucial role in ensuring the smooth operation of airport services. This position requires you to be friendly, helpful, and dedicated to providing excellent customer service. **Key Responsibilities:**- **Check-In Assistance:** Help passengers with the check-in process, ensuring they have the correct documents and guiding them through the self-service kiosks.- **Baggage Handling:** Safely manage luggage, ensuring it is loaded and unloaded correctly and efficiently, minimizing any damage or loss.- **Customer Service:** Greet passengers warmly and assist them with inquiries, offering support and information about flights, boarding, and other services.- **Boarding Support:** Facilitate the boarding process by ensuring passengers board in an orderly manner and checking tickets and identification.- **Safety Procedures:** Follow and enforce airport safety regulations, ensuring compliance with security protocols at all times.**Required Skills and Expectations:**- **Communication Skills:** You must have strong verbal communication skills to interact clearly with passengers and team members.- **Team Player:** Ability to work effectively as part of a team is essential for a coordinated and efficient operation at the airport.- **Attention to Detail:** A keen eye for detail ensures that safety procedures are followed and customer needs are met accurately.- **Positive Attitude:** A friendly and approachable demeanor helps create a welcoming environment for passengers.- **Adaptability:** Be prepared to handle unexpected situations with a calm and positive approach, ensuring excellent service at all times.
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Aviation Hospitality Cabin Crew Activities Airline Operations Cargo Handling
An Airport Ground Staff is Responsible for Passenger Services like Check-in and Baggage Handling, Operational Support such as Managing Aircraft Loading and Maintenance Checks, and Ensuring Security and Safety Protocols are Followed for Smooth and Efficient Airport Operations. Key Tasks Include Assisting Travelers, Providing Flight Information, Managing Luggage, Coordinating with Flight Crews, and Handling Customer Issues to Ensure a Positive and Safe Travel Experience
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Fine Personality Airport Ground Staff
Airport Ground Staff are responsible for assisting passengers and ensuring the smooth operation of airport facilities. They play a crucial role in maintaining the overall efficiency and safety of airport operations.Responsibilities:1. Greeting and assisting passengers with check-in procedures2. Managing boarding processes and ensuring timely departure of flights3. Handling passenger inquiries and providing exceptional customer service4. Assisting in the coordination of baggage handling and loading5. Monitoring aircraft movements and ensuring the safety of passengers and aircraft
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  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Patna
Airport Ticketing Airline Operations Personality Development Basic Computer Skills Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Airport Cargo Air Ticketing Aircraft Maintenance Aviation Ground Handling Airport Ground Handling Hard Working Ground Operation Grooming
We are seeking dedicated and enthusiastic individuals for the Ground Staff position in Patna, India. The ideal candidate will support various operational functions in the airport environment, ensuring smooth processes and excellent customer service.Key Responsibilities:1. **Customer Assistance:** Greet and assist passengers at various points within the airport, addressing inquiries and providing information about flights and services.2. **Check-In Procedures:** Facilitate the check-in process, ensuring that passengers have the necessary documents and that baggage is handled properly.3. **Boarding Management:** Ensure orderly boarding of passengers onto flights, checking boarding passes, and assisting those in need.4. **Baggage Handling:** Manage baggage services, including loading and unloading luggage, keeping track of lost items, and ensuring timely delivery.5. **Safety and Security:** Uphold airport safety protocols, conducting checks to ensure compliance and addressing any security concerns promptly.Required Skills and Expectations:Candidates should have completed at least 12th grade and may have 0-6 years of experience in a related field. They must possess strong communication skills, a friendly demeanor, and the ability to work in a fast-paced environment. Problem-solving abilities and attention to detail are essential for success in this role. Reliability and teamwork spirit are crucial, as the position requires working closely with other staff members to ensure a positive experience for all passengers.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Patna
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Cargo Handling Aviation Security Ground Staff Activities Basic Computer Skills Personality Development Air Ticketing Aircraft Maintenance Grooming Ground Operation Airport Ground Handling Hard Working Ground Handling Airport Cargo
We are looking for enthusiastic Ground Staff to join our team in Patna. This role is perfect for individuals who enjoy working in a dynamic environment and want to start their career in the aviation industry. Freshers are welcome to apply.Key Responsibilities:1. Customer Service: Greet passengers, assist with check-ins, and answer inquiries to ensure a positive travel experience.2. Luggage Handling: Safely manage baggage and cargo, ensuring that all pieces are correctly tagged and delivered to the appropriate destinations.3. Ticketing Assistance: Support passengers in booking, changing, or canceling tickets, providing clear information on procedures and policies.4. Safety Compliance: Monitor safety regulations and procedures, ensuring a secure environment for both passengers and staff.5. Administrative Tasks: Handle paperwork related to check-ins, baggage claims, and other operational duties as needed.Required Skills and Expectations:Candidates must possess a minimum of a 12th-grade education and be willing to learn on the job. Good communication skills in English and local languages are essential for effective interaction with passengers. A friendly and approachable demeanor is crucial to providing excellent customer service. Strong attention to detail, especially in handling luggage and paperwork, is necessary. Applicants should be able to work efficiently in a team setting, showing flexibility and adaptability. Previous experience in customer service or related fields will be an advantage, though it is not mandatory. Overall, a positive attitude and readiness to tackle challenges are key to succeeding in this role.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Patna
Customer Relationship Ticket Booking Air Ticketing
We are seeking enthusiastic individuals to join our team as Airport Ticketing Staff in Patna, India. This role is ideal for those looking to start their career in the travel and tourism industry.Key Responsibilities:- **Ticket Sales**: Assist customers in purchasing tickets for flights by providing information on routes, fares, and schedules.- **Customer Service**: Address customer inquiries, resolve issues, and ensure a positive experience throughout the ticketing process.- **Check-in Assistance**: Help passengers with the check-in process, including baggage handling and printing boarding passes.- **Record Maintenance**: Keep accurate records of ticket sales and assist in managing inventory for available flights.- **Compliance**: Ensure adherence to airport regulations and procedures while dealing with ticketing and passenger services.Required Skills and Expectations:Candidates should have completed their 12th grade education. Strong communication and interpersonal skills are essential for effectively interacting with customers. Attention to detail is important for managing ticket information accurately. The ability to work in a fast-paced environment and adapt to changing situations is necessary. We seek individuals with a positive attitude who can work well in a team and are willing to learn. Prior experience in customer service is a plus, but not mandatory, as training will be provided. Being proficient in using computers and handling ticketing software will be beneficial. Flexibility in work hours, including weekends and holidays, is expected.
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Freshers & Experience || Full Time || Airport Ground Staff

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Patna
Airport Ground Staff
We are looking for enthusiastic Airport Ground Staff to join our team in Patna, India. This role is ideal for individuals who enjoy working in a fast-paced environment and are passionate about customer service.The primary responsibilities include assisting passengers with check-in procedures, helping them board flights, and ensuring the safe handling of luggage. You will also provide information about flight schedules and airport services.Key responsibilities:1. **Check-In Assistance**: You will help passengers during the check-in process by verifying their documents, issuing boarding passes, and checking in baggage.2. **Passenger Support**: Assisting passengers with queries regarding flights, schedules, and services available at the airport, ensuring they have a smooth travel experience.3. **Boarding Procedures**: You will ensure that passengers board the aircraft orderly and monitor the boarding process for any irregularities.4. **Luggage Handling**: Responsible for ensuring the proper handling, loading, and unloading of luggage to guarantee that it reaches the correct destination.5. **Safety Protocols**: Adhere to all safety measures and regulations to ensure the security of passengers and their belongings.Required skills and expectations include a high school diploma or equivalent, good communication skills in English and Hindi, and a friendly demeanor. Attention to detail, the ability to work under pressure, and a team-oriented attitude are essential traits for success in this role. Prior experience is not necessary; however, a willingness to learn and adapt is highly valued.
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Hiring Fresher - Cabin Crew - Patna

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Patna
Airport Ground Staff Cabin Crew
Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.
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Fresher hiring for Ground Staff

Aviindia Institute of Aviation and Hospitality Management

  • Fresher
  • 8.0 Lac/Yr
  • Patna
Airport Ground Staff
We are seeking enthusiastic and dedicated Ground Staff to join our team in Patna. This role is perfect for freshers looking to start their careers in the aviation industry.Key Responsibilities:- **Passenger Assistance:** Welcome and guide passengers through various processes, ensuring they feel comfortable and informed throughout their journey.- **Baggage Handling:** Manually check in luggage, ensuring items are safely loaded, tagged, and dispatched to the correct flights.- **Ticketing Support:** Assist passengers with ticket-related inquiries and provide accurate information about flight schedules and procedures.- **Safety Protocols:** Implement safety measures and ensure all operations comply with aviation regulations to maintain a secure environment.- **Communication:** Liaise with various departments, including security and boarding staff, to ensure smooth operations at the airport.Required Skills and Expectations:Candidates should have completed their 12th grade and possess good communication skills, as interaction with passengers is a key part of the job. A strong commitment to customer service and teamwork is essential, as ground staff play a critical role in creating a positive travel experience. Attention to detail is important for managing baggage and ensuring compliance with safety protocols. Enthusiasm for learning and adapting in a fast-paced environment is also expected. This position is office-based, and team collaboration is vital to our success.
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