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Airport Executive 10th Pass Fresher Jobs in Patna

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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
We are seeking dedicated Airport Staff to join our team in Patna, India. This full-time position is perfect for individuals who are eager to start their careers in the aviation industry.Key Responsibilities:1. Customer Service: Greet and assist passengers at the airport, providing information about flights, baggage, and airport facilities to ensure a pleasant travel experience.2. Check-in Assistance: Help passengers with the check-in process, including verifying tickets, issuing boarding passes, and managing baggage drop-off efficiently.3. Security Procedures: Ensure that passengers comply with airport security regulations by conducting checks and guiding them through security screening processes.4. Coordination with Crew: Work closely with airline crews and ground staff to ensure timely boarding, smooth operations, and effective communication.5. Problem Solving: Address any passenger concerns or issues, offering solutions and escalating matters as needed to maintain high standards of service.Required Skills and Expectations:Candidates should possess a minimum of a 12th-grade education and ideally have 0 to 2 years of experience in customer service. Strong communication skills are essential to clearly interact with passengers from diverse backgrounds. A friendly demeanor and the ability to work in a fast-paced environment are crucial. Attention to detail and a commitment to providing exceptional service will help ensure airport operations run smoothly and efficiently.
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  • 0 - 1 yrs
  • 14.0 Lac/Yr
  • Patna
Good Communication Fine Personality
As an Airport Ground Staff in Patna, your main role will be to ensure smooth operations at the airport. You will work in a team to support passengers and airline services. This position is suitable for candidates with little to no experience, making it a great starting point for those looking to enter the aviation industry.**Key Responsibilities:**- **Check-in Assistance:** Help passengers with check-in processes, ensuring that they have all necessary documents and bags tagged correctly.- **Baggage Handling:** Safely transport luggage to and from the aircraft while ensuring it is loaded and unloaded efficiently.- **Customer Service:** Provide excellent service to passengers by answering queries, assisting with boarding processes, and resolving any issues.- **Safety Compliance:** Adhere to safety protocols and airport regulations at all times to maintain a safe environment for all travelers.- **Coordination:** Work together with airline staff and other ground crew members to ensure timely departures and arrivals of flights.**Required Skills and Expectations:**- You should have a minimum education level of 10th pass. Basic knowledge of airport operations is a plus.- Strong communication skills are essential to engage effectively with passengers and fellow staff.- A friendly and approachable demeanor is important for providing excellent customer service.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- A keen attention to detail to ensure that procedures are followed accurately. Candidates should be prepared for a full-time work schedule and demonstrate a willingness to learn and adapt to new challenges in the aviation sector.
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Patna
Aircraft Maintenance Airline Operations Airport Operation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Ground Operation Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Management Cargo Handling Aviation Air Hostess Air Charter Operation Airport Staff Air Ticketing Airline Airlines Executive Airline Supervisor Airline Manager
**Airport Ground Staff Job Description - Patna (Bihar)****Job Title:** Airport Ground Staff**Location:** Patna, Bihar**Salary Range:**
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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • Patna
Airport Staff Aircraft Maintenance Airline Operations Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Aviation Airport Ground Handling Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Airport Cargo Ground Operation Ground Management Airport Operation
As an Airport Ground Staff, you will play a crucial role in ensuring that airline operations run smoothly. Your responsibilities will include various tasks that contribute to the overall efficiency and safety of airport services.**Key Responsibilities:**- **Customer Service:** Greet passengers warmly, assist with check-in processes, and provide information about flights, ensuring a pleasant experience for all travelers.- **Baggage Handling:** Safely manage passenger luggage, including loading and unloading bags from aircraft, and ensuring they are delivered correctly to the right destination.- **Boarding Assistance:** Help passengers during the boarding process by checking tickets, directing them to their seats, and ensuring compliance with safety regulations.- **Flight Coordination:** Collaborate with the flight crew and other ground staff to ensure timely departures and arrivals, sharing important updates with passengers as needed.- **Emergency Response:** Be prepared to assist during emergencies or irregular situations, following safety protocols and guiding passengers effectively.**Required Skills and Expectations:**- **Good Communication:** Must be able to communicate clearly and courteously with passengers and team members.- **Team Player:** Ability to work well in a team environment, contributing to a positive workplace.- **Problem-Solving Skills:** Quick thinking and ability to address issues that may arise during the course of work.- **Attention to Detail:** Ensure accuracy when handling passenger information and baggage.- **Punctuality and Reliability:** Show commitment to work by being punctual and dependable.Candidates with 0 to 2 years of experience, who have completed at least the 10th grade, are encouraged to apply for this full-time position in Patna.
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  • Fresher
  • Patna
Airline Operations Airport Operation Aviation Hospitality Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling
Job descriptionWork Role:Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputation.Benefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sector.Role: Ground StaffIndustry Type: Aviation
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  • Fresher
  • 11.0 Lac/Yr
  • Patna
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
Key Responsibilities:1. Provide excellent customer service and assistance to passengers at the ticketing counter.- Greet passengers, answer their queries, and assist them in booking or changing flights.2. Issue tickets, boarding passes, and baggage tags to passengers.- Ensure accurate information is provided on tickets and process payments efficiently.3. Handle reservations, bookings, and cancellations using computerized systems.- Update passenger information, assign seats, and handle flight schedule changes.4. Ensure compliance with airline policies, safety regulations, and security procedures.- Adhere to standard operating procedures to maintain a safe and secure environment for passengers.5. Collaborate with other airport staff, including ground crew and security personnel, to ensure smooth operations.- Coordinate with different departments to address passenger needs and resolve any issues promptly.Required Skills and Expectations:1. Good communication skills and a friendly demeanor.2. Basic computer knowledge to operate ticketing systems.3. Ability to work under pressure and handle customer complaints professionally.4. Attention to detail to accurately process tickets and follow procedures.5. Willingness to work in shifts, including evenings, weekends, and holidays.6. Ability to adapt to a fast-paced and dynamic work environment at the airport.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Patna
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Airport Cargo
Passenger Handling & Service:Check-in: Greeting passengers, verifying travel documents, issuing boarding passes, and weighing/tagging luggage.Boarding Gates: Scanning boarding passes, making announcements, boarding flights, and managing seat changes.Special Assistance: Assisting elderly, disabled passengers, and unaccompanied minors.Customer Service: Addressing queries, resolving complaints, and managing flight delays or cancellations.
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  • Fresher
  • 4.8 Lac/Yr
  • Patna
Airport Ramp Air Traffic Control Airport Executive
As an Air Ticketing Executive, you will play a crucial role in the travel and tourism industry. Your primary responsibility will be to assist customers in booking air tickets and managing their travel needs. **Key Responsibilities:**- **Ticket Booking:** Assist customers in selecting and booking flight tickets based on their preferences and budget, ensuring a smooth and efficient process.- **Customer Support:** Provide excellent customer service by answering inquiries related to flights, schedules, and ticket changes, making sure customers feel valued.- **Data Entry:** Accurately enter customer details and booking information into the system, maintaining high attention to detail to avoid errors.- **Payment Processing:** Handle payment transactions for ticket bookings, ensuring all financial processes are completed securely and accurately.- **Coordination:** Collaborate with airlines and travel partners to arrange ticket availability, updates, and issue resolution.- **Documentation:** Prepare and manage all necessary documentation for travel, including tickets, itineraries, and billing, ensuring compliance with company policies.To succeed in this role, you should possess strong communication skills, both verbal and written, to interact effectively with customers and partners. Being organized and detail-oriented is essential, as you will manage multiple bookings and customer requests efficiently. A positive attitude and a passion for the travel industry will help you thrive in this position. Familiarity with computer systems and travel booking platforms will be advantageous. Being a fresh graduate with a pass in 10th grade is acceptable for this entry-level role.
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  • Fresher
  • 6.0 Lac/Yr
  • Patna
Air Cargo Air Ticketing Reservation
Air Executive Officer Duty DescriptionThe duties and responsibilities of an air executive officer in an airline context include overseeing the strategic direction of the airline, making high-level decisions, and ensuring operational excellence. They work closely with other top executives and the board of directors to establish policies and business objectives. Executive officers have the final decision-making power and often participate in the development and implementation of strategic plans, marketing strategies, and significant business decisions. They also represent the airline in negotiations with customers, suppliers, government officials, and other key contacts to secure the airline's position. Additionally, executive officers must ensure the airline is continually growing, profitable, and moving towards achieving its mission and long-term goals.
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  • Fresher
  • 4.0 Lac/Yr
  • Patna
Airport Ticketing Customer Service Aviation Security Aviation
Join our team as Airport Staff in Patna! Your main responsibilities will include helping with ticketing, providing exceptional customer service, ensuring aviation security, and assisting with general airport duties. No prior experience is required, just a 10th pass education and a passion for the aviation industry. Great opportunity for freshers to start their career in a dynamic work-from-home environment.
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Fresher hiring for Air Ticketing Executive

Namo Airways Services India Private Limited

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Patna
Aviation Aviation Security Airline Operations Airlines Executive Airline Ground Staff Airline Customer Service Airlines Transition Captain Airlines Cabin Crew Airport Representative Airport Ticketing Airport Operation Ticket Booking Air Ticketing Customer Relationship
- Greet and assist passengers: Airport Ticketing Staff are responsible for greeting passengers at the airport, answering their queries, and assisting them with ticketing and boarding procedures.- Process ticket sales: This role involves selling tickets to passengers, processing payments, and issuing boarding passes in a timely and efficient manner.- Handle customer inquiries: Airport Ticketing Staff must address customer inquiries and complaints professionally, providing accurate information and resolving issues to ensure passenger satisfaction.- Coordinate with airline staff: This position requires collaboration with airline employees to ensure smooth operations, including coordinating boarding procedures, baggage handling, and flight schedules.- Maintain ticketing equipment: Airport Ticketing Staff are responsible for operating and maintaining ticketing equipment, such as computers and printers, to facilitate ticket sales and check-in processes.- Assist with boarding procedures: This role involves assisting passengers with boarding procedures, including checking passports, issuing boarding passes, and directing passengers to their boarding gates.Required skills and expectations:- Excellent communication skills to interact with passengers and airline staff effectively.- Strong customer service skills to address inquiries and resolve issues promptly.- Basic computer skills to operate ticketing equipment and process payments efficiently.- Knowledge of airport procedures and airline operations to assist passengers effectively.- Ability to work in a fast-paced environment and adapt to changing circumstances.
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Communication Skills Problem-Solving Ability Product & Service Knowledge Complaint Resolution Data Entry Technical Proficiency Time Management Chat Support Skills Telephonic Support Active Listening Positive Attitude Adaptability Professionalism Multitasking
Job Summary:The Customer Service Executive (CSE) is responsible for handling customer inquiries, resolving complaints, processing orders, and providing information about products and services. The role focuses on ensuring customer satisfaction through professional communication, problem-solving, and timely assistance via phone, email, chat, or in person.Key Responsibilities:Customer Interaction & SupportHandle inbound and outbound customer calls, chats, and emails.Respond to customer queries regarding products, services, billing, and policies.Provide accurate information and ensure a positive customer experience.Complaint Handling & ResolutionRecord and resolve customer complaints promptly.Escalate complex issues to senior staff or concerned departments when necessary.Follow up with customers to ensure problems are resolved to satisfaction.Order & Service ManagementProcess orders, returns, exchanges, and cancellations efficiently.Maintain accurate records of transactions and customer details.Coordinate with logistics or operations teams for timely delivery and support.Documentation & ReportingMaintain customer service logs, feedback, and daily activity reports.Update CRM (Customer Relationship Management) systems with all interactions.Analyze common customer issues and suggest improvements to processes.Team CollaborationWork closely with sales, marketing, technical, and accounts teams.Share insights and customer feedback for service or product enhancement.Customer RetentionBuild long-term relationships with customers through professional engagement.Promote loyalty programs, upselling, or cross-selling where appropriate.Required Skills & Competencies:Excellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Ability to work under pressure and manage multiple tasks.Good listening and interpersonal skills.Basic computer literacy proficiency in MS Office, CRM tools, and email systems.Attention to detail and ability to maintain confidentiality.Professional, polite, and customer-oriented behavior.Qualifications:Minimum Education: 12th pass / Graduate in any discipline.Preferred Experience: 13 years in customer service, call center, or client support role.Knowledge of CRM software or call-handling systems is an advantage.Work Environment:Office-based, call center, or hybrid setup.Rotational shifts may include weekends or holidays (as per company policy).Fast-paced and target-driven environment.
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Airline Reservation Systems Ticketing and Fare Calculation Airline Codes and Terminologies Flight Scheduling Visa Documentation Customer Service Communication Multilingual Communication Administrative Skills Operational Skills Time Management Multi Tasking Staff Problem-Solving Skills Analytical Skills Teamwork Interpersonal Skills
Job Summary:The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves handling customer inquiries, providing fare quotations, processing payments, and ensuring compliance with airline policies and travel regulations. The executive acts as the primary point of contact between customers and airlines, ensuring a smooth and satisfactory booking experience.Key Responsibilities: 1. Flight Booking & TicketingHandle flight reservations, ticket issuance, reissuance, and cancellations through Global Distribution Systems (GDS) such as Amadeus, Galileo, Sabre, or Abacus.Verify passenger information, travel routes, and fare accuracy before ticket issuance.Manage Passenger Name Records (PNRs) and ensure timely updates and confirmations.Process refunds, date changes, and ticket exchanges as per airline rules and policies. 2. Customer Service & CommunicationInteract professionally with clients to provide flight options, fare quotes, and travel advice.Respond to queries regarding baggage rules, flight schedules, and visa requirements.Handle customer complaints and resolve booking issues promptly.Maintain high levels of courtesy, patience, and professionalism in all communications. 3. Documentation & CoordinationMaintain accurate records of bookings, sales reports, and customer details.Coordinate with airlines, consolidators, and travel partners for group bookings or special services.Ensure that all travel documentation (tickets, itineraries, receipts, and invoices) is delivered accurately and on time.Reconcile daily ticket sales and prepare financial or audit reports when required. 4. System & Policy ManagementKeep updated with changes in airline fares, schedules, and reservation systems.Ensure compliance with IATA and airline regulations, refund policies, and security procedures.Stay informed about travel restrictions, visa requirements, and COVID/travel advisories when applicable.Qualifications and Requirements:Minimum qualification: 10+2 (HSC); Bachelors degree in Travel, Tourism, or Hospitality preferred.Diploma or certification in Air Ticketing / IATA / Travel & Tourism is highly desirable.13 years of experience in airline ticketing or travel agency operations preferred.Proficiency in GDS systems (Amadeus, Galileo, Sabre, Abacus).Strong computer literacy (MS Office, Email, CRM tools).Excellent communication, interpersonal, and customer service skills.Attention to detail and ability to work under pressure.Key Skills:Airline reservation and GDS proficiencyTicketing and fare calculationCustomer relationship managementProblem-solving and multitaskingKnowledge of IATA codes and travel documentationCommunication and teamworkAccuracy and time managementBehavioral Attributes:Courteous and professional demeanorPatience and adaptabilityTeam spirit and collaborationIntegrity and confidentialityPositive attitude and willingness to learnPerformance Indicators:Accuracy and timeliness of ticket issuanceCustomer satisfaction and feedback ratingsSales targets and revenue contributionCompliance with airline policies and travel regulationsEfficiency in handling booking amendments and cancellations
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Aviation Hospitality Cabin Crew Activities Airline Operations Cargo Handling
An Airport Ground Staff is Responsible for Passenger Services like Check-in and Baggage Handling, Operational Support such as Managing Aircraft Loading and Maintenance Checks, and Ensuring Security and Safety Protocols are Followed for Smooth and Efficient Airport Operations. Key Tasks Include Assisting Travelers, Providing Flight Information, Managing Luggage, Coordinating with Flight Crews, and Handling Customer Issues to Ensure a Positive and Safe Travel Experience
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Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Hiring for 15 Airport Ground Staff Jobs in Kolkata, Medinipur, Darjeeling, Patna, Jhargram, Andul, Howrah, Murshidabad, Kalimpong, Siliguri, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass, Other Bachelor Degree with Good knowledge in Aircraft Maintenance, Airline Operations, Airport Operation, Aviation, Hospitality, Aviation Security, Cabin Crew Activities, Ground Staff Activities, Interpersonal Skills, Ground Handling, Cargo Handling, Air Traffic Control, Passenger Handling, Airport Ground Handling, Airport Cargo, Ground Operation, Ground Management etc.
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Good Communication
Industry : Aviation / Airline / AerospaceKey Skills : Good Communication, Cabin Crew,Industry : Aviation / Airline / AerospaceFunction : Hotel / Restaurants / Travel / AirlinesPositions : 99Experience : 0 - 3 Yrs.Salary : INR 300000 - 3000000Location(s) of Job : Vijayawada, Visakhapatnam, Guwahati, Gwalior, Bathinda, Dehradun, Haridwar, Nainital, Uttarkashi, ChamoliQualification : Higher SecondarySecondary School, I.T.I., B.A, B.B.A, B.Com, B.Ed, Other Bachelor Degree, M.AGender Preference : AllHiring For : Own CompanySeeker will respond you at :DESCRIPTIONKey Responsibilities:1. Ensuring the safety and comfort of passengers during flights2. Conducting pre-flight briefings with the pilot and other cabin crew members3. Serving meals and drinks to passengers4. Assisting passengers with boarding and disembarking5. Performing safety demonstrations and emergency procedures6. Handling any in-flight emergencies or issues that may arise7. Maintaining cleanliness and organization in the aircraft cabin8. Providing excellent customer service to passengers at all times
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Airport Operation Aviation Hospitality Ground Handling Passenger Handling Airport Cargo
Job Openings for 26 Airport Ground Staff Jobs for Freshers in Ranchi, Deoghar, Darbhanga, Patna, Koch Bihar, Bhubaneswar, odisha, Sitamarhi, Bihar, Bokaro Steel City bokaro, Bhadrak, having Educational qualification of : Higher Secondary, B.A with Good knowledge in Airport Operation, Aviation, Hospitality, Ground Handling, Passenger Handling, Airport Cargo etc.
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Aircraft Maintenance Airline Operations Aviation Hospitality Airport Operation Ground Staff Activities Ground Handling Air Traffic Control Airport Cargo Airport Ground Handling Aviation Security
We are seeking dedicated and reliable individuals to join our team as Airport Ground Staff. As a member of our ground services team, you will play a crucial role in ensuring smooth airport operations and providing exceptional service to passengers. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.Benefits:Competitive salary and performance incentives.Health and wellness benefits.Paid time off and holidays.Contact number 7898127905Opportunities for career growth within the aviation industry.
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Ground Staff Cargo Handling
We have vacant of 79 Ground Staff Jobs in PATNA Airport /10th Pass 12th Pass / Any Graduate. Jobs in Patna,West Champaran,Sheikhpura, Bihar,Samastipur, Bihar,Saharsa, Bihar,Nawada Gaya,Munger, Bihar,Kishanganj, Bihar,Gopalganj,Bhojpur, for Freshers Educational Qualification : Higher Secondary, Secondary School Skill Ground Staff,Cargo Handling etc.
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Fine Personality Airport Ground Staff
Airport Ground Staff are responsible for assisting passengers and ensuring the smooth operation of airport facilities. They play a crucial role in maintaining the overall efficiency and safety of airport operations.Responsibilities:1. Greeting and assisting passengers with check-in procedures2. Managing boarding processes and ensuring timely departure of flights3. Handling passenger inquiries and providing exceptional customer service4. Assisting in the coordination of baggage handling and loading5. Monitoring aircraft movements and ensuring the safety of passengers and aircraft
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Airport Ground Staff Freshers Cargo Handling
Hiring for 50 Airport Ticketing Executive 2025 apply now Jobs in Bhubaneswar, Patna, Ranchi, Gaya, Paschim Bardhaman, Purba Bardhaman, Nadia, Hooghly, Howrah, Dhanbad, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.Pharma, Other Bachelor Degree with Good knowledge in Airport Ground Staff, freshers, Cargo Handling etc.
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Ground Staff
We are looking for 101 Airport Ground Staff-Freshers 2025 Posts in Kolkata, Paschim Bardhaman, Nadia, Dumka, Jhargram, Patna, Ranchi, Dhanbad, Bhubaneswar, Howrah, with deep knowledge in Ground Staff, freshers and Required Educational Qualification is : Higher Secondary, Secondary School, B.Com, B.Ed, Other Bachelor Degree
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Ground Staff Cabin Crew Freshers Utilities Hospitality Executive
Hiring for 70 Airlines-Ground Staff- Airport Jobs Jobs in Kolkata, Behala, Kolkata, Bhubaneswar, Balasore, Cuttack, Howrah, Durgapur, Raipur, Chhattisgarh, Ranchi, Patna, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Bachelor of Hotel Management, Other Bachelor Degree with Good knowledge in Ground Staff, Cabin Crew, freshers, Utilities, Hospitality Executive etc.
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Reservation Management Ticketing Procedures Data Entry Management Analytical Skills Administrative Skills Time Management Air Ticketing Executive Ground Staff Ground Handling Staff Airport Manager Airport Operation Airport Supervisor Airport Cargo Receptionist Front Desk Executive
The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves assisting passengers with flight schedules, fare details, cancellations, refunds, and rebooking, while ensuring high standards of customer service and accuracy in all ticketing operations. Key ResponsibilitiesMake flight bookings and reservations for customers using GDS systems (Amadeus, Galileo, Sabre, etc.).Issue, reissue, and cancel flight tickets according to airline policies and fare rules.Provide fare quotations, ticket options, and travel itineraries to clients.Handle customer queries related to schedules, baggage, visa, and travel documentation.Ensure accurate data entry for Passenger Name Records (PNR) and ticket details.Maintain up-to-date knowledge of airline regulations, routes, and promotions.Process refunds, date changes, and special requests as per airline procedures.Coordinate with airlines, travel partners, and customers to resolve issues.Maintain records of daily bookings, invoices, and sales reports.Cross-sell additional travel products (hotel bookings, insurance, tour packages, etc.).Ensure compliance with IATA and airline standards.Deliver excellent customer service and assist in post-ticketing support. Required Skills & CompetenciesStrong knowledge of Global Distribution Systems (GDS) Amadeus, Galileo, Sabre, or Worldspan.Understanding of airline fare rules, classes, and ticketing procedures.Excellent communication and interpersonal skills.Customer service orientation and problem-solving ability.Attention to detail and accuracy in data handling.Time management and ability to work in a fast-paced environment.Teamwork and coordination with operations and finance departments.Computer proficiency (MS Office, email, booking systems).Knowledge of travel documentation (passport, visa, etc.). Educational & Professional RequirementsMinimum Qualification: 10+2 / Graduate in any disciplineDiploma or certification in Aviation, Air Ticketing, or Travel & Tourism Management preferredExperience: 03 years (Freshers with relevant training can apply)Proficiency in English and local languages Work EnvironmentOffice-based or airport-based ticketing deskShift-based work, including weekends and holidaysRequires coordination with airlines and travel agents
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Cargo Handling Cargo Loading & Unloading Cargo Storage Cargo Documentation Baggage & Cargo Security Inventory Management Freight Forwarding Logistics Operations Ground Support Equipment Custom Clearance Export Import Documentation Teamwork Ground Staff Flight Attendant Customs Documentation Cargo Tracking
Position OverviewWe are seeking dedicated and detail-oriented Cargo Staff to join our ground operations team. The role involves handling cargo acceptance, storage, documentation, and loading/unloading activities to ensure safe and efficient cargo operations in compliance with airline and regulatory standards. Cargo staff play a vital role in supporting smooth logistics and timely cargo movement.Key ResponsibilitiesHandle cargo acceptance, verification, and processing in line with airline and IATA standards.Load and unload cargo, baggage, and mail safely using appropriate equipment.Ensure proper cargo identification, labeling, and segregation (perishable, hazardous, fragile, valuable).Maintain accurate cargo documentation including Air Waybills (AWB), manifests, and customs papers.Operate ground support equipment (forklifts, pallet jacks, ULDs, conveyor belts) safely and efficiently.Monitor cargo storage and warehouse operations to maintain order and safety.Assist with customs clearance procedures and ensure regulatory compliance.Ensure weight and balance distribution of cargo in accordance with aircraft load plans.Follow health, safety, and security protocols in all cargo handling operations.Coordinate with flight operations, ground handling teams, and freight forwarders to ensure timely cargo dispatch.Report irregularities, damaged goods, or security issues to supervisors.Required Skills & QualificationsHigh school diploma or equivalent (Bachelors degree preferred for supervisory roles).Prior experience in cargo, logistics, or ground handling (preferred but not always required).Knowledge of IATA/ICAO cargo handling and Dangerous Goods Regulations (DGR).Ability to operate ground support equipment (certification preferred).Basic computer literacy (MS Office, cargo tracking/reservation systems).Strong physical fitness for manual handling tasks.Good communication and teamwork skills.Attention to detail and commitment to safety standards.Ability to work in shifts, weekends, and under pressure.Preferred Skills (Nice to Have)Forklift / equipment operator certification.Multilingual communication skills for international operations.Familiarity with airline cargo systems (e.g., Cargospot, SkyChain, Hermes).Knowledge of cold chain handling (for perishable or medical cargo).
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Ground Staff Activities Ground Handling Air Traffic Control Hospitality Aviation Cabin Crew Activities Airline Operations
Ground staff at an airport are responsible for ensuring smooth and efficient operations on the ground, supporting passengers and aircraft. Their duties include passenger check-in, baggage handling, aircraft preparation, and providing customer service. They play a vital role in ensuring a safe and comfortable travel experience for passengers and the efficient turnaround of aircraft.Here's a more detailed breakdown of common ground staff responsibilities:Passenger-related duties:Check-in:Assisting passengers with checking in for their flights, providing boarding passes, and addressing their inquiries.Baggage handling:Tagging and checking in baggage, ensuring its safe and timely delivery to the destination.Passenger assistance:Providing information and directions, helping passengers with special needs, and assisting with delayed or cancelled flights.Boarding and deboarding:Ensuring passengers board the aircraft safely and efficiently, and assisting with deboarding.Aircraft-related duties:Aircraft turnaround:Preparing the aircraft for the next flight, including cleaning, restocking, and ensuring necessary supplies are available.Ground handling:Marshaling aircraft into position, operating ground support equipment like tugs and conveyor belts, and guiding aircraft during taxiing and parking.Maintenance support:Assisting with minor repairs and maintenance checks, ensuring aircraft safety.Additional duties:Security: Implementing security protocols and conducting security checks.Customer service: Providing information, addressing inquiries, and assisting passengers with their needs.Ticketing and reservations: Issuing tickets and handling flight reservations.Communication: Maintaining communication with flight crews, air traffic control, and other ground staff.Emergency response: Being prepared to respond to emergencies and participating in drills
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Patna
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are hiring Airport Ground Staff for Passenger Service - Check-In Baggage Handling and Customer Assistance at airport terminals.Responsibilities -Passenger check - in boardingCustomer service at countersBaggage scanning tag printingHelping passengers at gatesCoordination with security airlinesEligibility-10th 12th Pass and AboveAge - 18 - 37 MaleAge - 18 - 30 Female Fresher Welcome Good communication
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Patna
Customer Relationship Air Ticketing Ticket Booking
We are hiring Airport Ground Staff for Passenger Service - Check-In Baggage Handling and Customer Assistance at airport terminals.Responsibilities -Passenger check - in boardingCustomer service at countersBaggage scanning tag printingHelping passengers at gatesCoordination with security airlinesEligibility-10th 12th Pass and AboveAge - 18 37 MaleAge - 18 30 Female Fresher Welcome Good communicationSalary -18000 35000 + PF + ESIC + Overtime + Travel AllowanceJob Location -Kolkata Airport - Patna Airport - Ranchi Airport - Bhubaneswar AirportHow to Apply -
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Patna
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
We are looking for enthusiastic Airport Staff to join our team in Kolkata. This full-time position is ideal for individuals with a keen interest in aviation and excellent customer service skills. Whether you are new to the workforce or have limited experience, we welcome you to apply.Key Responsibilities:1. Check-in Assistance: Help passengers with check-in procedures by verifying their tickets and providing boarding passes.2. Customer Service: Offer excellent service by answering questions, addressing concerns, and providing information about flight schedules and airport facilities.3. Baggage Handling: Assist in the safe and proper handling of luggage, ensuring it gets to the correct destination efficiently.4. Airport Security Support: Work with security personnel to ensure compliance with safety regulations, helping to maintain a secure airport environment.5. Coordination with Airlines: Communicate effectively with airline staff to relay important information regarding flights and passenger needs.Required Skills and Expectations:Candidates should have completed at least 10th grade education. Good communication skills in English and local languages are essential for effective interaction with passengers. A positive attitude and the ability to work in a fast-paced environment are crucial. Flexibility to work in shifts, including weekends and holidays, is expected. Teamwork and a willingness to learn are important traits for this role. Successful candidates will be punctual and dedicated to providing a safe, pleasant travel experience for all passengers.
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  • Fresher
  • 9.5 Lac/Yr
  • Patna
Customer Retention Cargo Handling Cargo Handler Cargo Staff Airlines Executive Airline Manager Airline Customer Service Airline Ground Staff Airlines Transition Captain Airline Airlines Cabin Crew Airline Customer Service Representative Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Airport Manager Aviation Aviation Security Air Ticketing Air Hostess Air Traffic Control Customer Relation
As an Airport Customer Service Associate, you will play a vital role in ensuring a positive experience for travelers. You will be responsible for multiple tasks that help maintain smooth airport operations and assist customers effectively. **Key Responsibilities:**- **Customer Assistance:** Greet and help passengers with queries regarding flights, baggage, and airport facilities, ensuring they feel welcomed and informed.- **Check-In Support:** Assist travelers during the check-in process, guiding them through self-service kiosks or handling manual check-ins to ensure a quick and efficient process.- **Baggage Handling:** Provide information about baggage policies and help resolve any issues related to lost or delayed luggage, ensuring customer concerns are addressed promptly.- **Ticketing Service:** Offer support with ticket purchases, cancellations, and changes, maintaining accurate records and communicating necessary information to travelers.- **Emergency Response:** Be prepared to assist in emergency situations, providing calm and clear instructions to passengers while coordinating with the relevant airport teams.Required skills and expectations include:- A positive attitude and strong communication skills to interact with customers from diverse backgrounds.- Ability to work in a team and handle stressful situations calmly and efficiently.- A basic understanding of airport operations and customer service practices is preferred, though not mandatory for freshers.- Strong problem-solving skills to address customer issues effectively and swiftly.Candidates must have completed their 12th grade and be willing to work full-time from our office in Patna.
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Customer Relationship
We are looking for 20 Airport Ticketing Executive Posts in Patna, Kolkata, Howrah, Hooghly, Birbhum, Medinipur, Siliguri, Malda, Bankura, Bardhaman, with deep knowledge in Customer Relationship and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Pharma, B.Sc
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Hospitality Aviation Customer Service Aviation Security Airline Operations Airport Ticketing Cargo Handling Personality Development Direct Sales Ground Staff Activities
Hiring for 20 Airport Staff Jobs in Kolkata, Nadia, Malda, Patna, Hooghly, Howrah, Kolkata South, Kolkata, South 24 Parganas, North 24 Parganas, Purba Medinipur, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.C.A, B.B.A, B.Com, B.Sc, Other Bachelor Degree, Post Graduate Diploma, M.A with Good knowledge in Hospitality, Aviation, Customer Service, Aviation Security, Airline Operations, Airport Ticketing, Cargo Handling, Personality Development, Direct Sales, Ground Staff Activities etc. contact : 8981640910
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Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination Communication Skills
We are looking for 100 Ground Staff Posts in Kolkata, Agartala, Darjeeling, meghalaya, Malda, Nadia, Bhubaneswar, Patna, Ranchi, Kharagpur, with deep knowledge in Multitasking Ability, Safety Awareness, Customer Service, Problem Solving, Team Coordination, Communication Skills and Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree
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  • 0 - 1 yrs
  • 14.0 Lac/Yr
  • Arrah Garden Road Patna
Good Communication Fine Personality
As an Airport Ground Staff member, you will play a crucial role in providing high-quality service and support to passengers as they travel. Your main responsibilities will include:- **Passenger Check-in**: Assist passengers with the check-in process, ensuring they receive boarding passes and their luggage is properly tagged and processed.- **Baggage Handling**: Help in the loading and unloading of baggage from the aircraft, ensuring that all luggage is handled safely and efficiently.- **Customer Assistance**: Address passenger queries and concerns, providing information about flights, gate changes, and airport facilities to enhance their travel experience.- **Safety Compliance**: Follow all safety regulations and procedures to ensure the well-being of passengers and staff during airport operations.- **Team Collaboration**: Work closely with airline personnel, security staff, and other ground crew members to ensure smooth operations and effective communication.To succeed in this role, candidates should possess the following skills and expectations:- **Communication Skills**: Ability to communicate clearly and effectively with passengers and team members.- **Interpersonal Skills**: Friendly demeanor and the capability to handle customer inquiries with patience and professionalism.- **Attention to Detail**: Strong focus on accuracy while managing passenger information and baggage handling.- **Team Player**: Willingness to work collaboratively with others in a fast-paced environment.- **Flexibility**: Open to working in shifts, as airport operations can vary throughout the day and night.No prior experience is required, making this a great opportunity for enthusiastic individuals looking to start their careers in the aviation industry. A minimum educational qualification of 10th grade is necessary.
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  • 0 - 1 yrs
  • 14.0 Lac/Yr
  • Patna
Good Communication Fine Personality
As an Airport Ground Staff member, you will play an essential role in ensuring smooth operations at the airport. Your main focus will be on customer service and assisting passengers throughout their journey. **Key Responsibilities:**- **Check-in Assistance:** Help passengers with the check-in process, making sure they have all necessary documents and luggage properly tagged.- **Baggage Handling:** Safely handle and load passenger luggage onto the aircraft. Ensure that all bags are managed efficiently to prevent damage.- **Customer Engagement:** Provide excellent customer service by answering queries, assisting with boarding, and resolving any concerns from passengers.- **Security Protocols:** Follow all airport security protocols and guidelines, ensuring the safety of both passengers and staff during operations.- **Collaboration with Teams:** Work closely with other airport staff, including cabin crew and security personnel, to ensure seamless processes and operations.**Required Skills and Expectations:**- Strong communication skills to interact effectively with passengers and team members.- Good problem-solving abilities to handle unexpected situations or passenger inquiries.- Basic knowledge of airport procedures and operations is preferred, though training will be provided.- Ability to work in a fast-paced environment and manage multiple tasks at once.- Commitment to providing a positive experience for passengers, ensuring they feel comfortable and informed.
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Cabin Crew Cabin Attendant Airlines Cabin Crew Crew Manager Crew Member Air Hostess Flight Attendant Ground Staff Airport Executive Airport Operation Airport Representative Airport Cargo
As a Cabin Crew member, you will be responsible for ensuring the safety and comfort of passengers on board the aircraft. This includes providing excellent customer service, conducting pre-flight safety checks, serving meals and beverages, and assisting passengers during the flight.Key responsibilities include:- Greeting passengers as they board the aircraft- Conducting safety demonstrations and briefing passengers on emergency procedures- Serving meals and beverages to passengers- Assisting passengers with their luggage and seating arrangements
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Ground Staff Ground Operations Staff Ground Handling Staff Ground Staff Supervisor Ground Staff Security Airport Manager Airport Operation Airport Representative Airport Executive Air Ticketing Executive Guest Relation Executive
Ground Staff are responsible for assisting passengers and airline personnel during airport operations. Their duties include checking in passengers, handling baggage, and coordinating boarding procedures. Ground Staff also work to ensure the safety and security of all airport guests.Key Responsibilities:- Greet passengers and provide assistance with check-in procedures- Assist passengers with boarding and disembarking from aircraft- Handle and process baggage to ensure timely delivery- Coordinate with airline staff to ensure efficient operations- Monitor and maintain airport security protocols
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Flight Attendant Air Hostess Cabin Crew Flight Steward Flight Stewardess Ground Staff Ground Operations Staff Airport Manager Airport Operation Air Ticketing Executive Airport Ticketing Executive
Responsibilities:1. Ensuring the safety and comfort of passengers during flights.2. Greeting passengers as they board the aircraft and checking their tickets.3. Demonstrating safety procedures and equipment usage.4. Serving meals and beverages to passengers.5. Assisting passengers with their luggage and other needs.6. Making in-flight announcements and providing information about the flight.7. Handling any emergencies or unexpected situations that may arise during the flight.
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Good Communication Airport Ground Staff
Airport Ground Staff are responsible for ensuring the smooth and efficient operations of an airport. They perform a variety of duties to assist passengers and ensure their safety and satisfaction. Responsibilities include: 1. Greeting passengers as they arrive at the airport and assisting them with check-in procedures.2. Handling baggage and coordinating luggage loading and unloading.3. Directing passengers to their gates and assisting with any inquiries or issues.4. Ensuring the safety and security of passengers by following all airport regulations
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Customer Relationship Air Ticketing Ticket Booking
Hiring for 40 Air Ticketing Staff Jobs in Guwahati, Vijayawada, Patna, Gaya, Darbhanga, Bhagalpur, Muzaffarpur, Raipur, Chhattisgarh, Bilaspur, Chhattisgarh, Delhi NCR, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS with Good knowledge in Customer Relationship, Air Ticketing, Ticket Booking etc.
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Customer Relationship Air Ticketing Ticket Booking
We are looking for 30 Airport Ticketing Staff Posts in Patna, Ranchi, Kolkata, Delhi, Chandigarh, Amritsar, Delhi NCR, Visakhapatnam, Vijayawada, Jaipur, with deep knowledge in Customer Relationship, Air Ticketing, Ticket Booking and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, BDS, B.Sc
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Patna
Ground Staff Air Ticketing
Assist passengers during check-in, boarding, and deplaningLoad and unload luggage and other cargo to and from the aircraftHandle passenger inquiries about flight schedules, travel routes, and other flight-related issuesPerform inspection of the aircraft before and after flights for safetyEnsure the aircraft is clean and tidy for the passengersProvide first aid and support in case of emergenciesCoordinate and manage supplies of food and beverages for flightsHelp passengers with special needs, like the elderly, children, or those with disabilities.
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  • 0 - 3 yrs
  • 5.5 Lac/Yr
  • Patna
Ground Operation Cargo Handling Cargo Staff Cargo Executive Ramp Executive Airline Ramp Executive Ramp Service Agent Airline Ground Staff Ground Operations Staff Air Hostes Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative
A Cargo Officer manages the handling, documentation, and safe transport of cargo, ensuring compliance with aviation and regulatory standards while coordinating with logistics teams. HR SAGAARKey ResponsibilitiesCargo Handling and Operations: Oversee the loading, unloading, stowage, and dispatch of cargo to ensure safety, efficiency, and timely flight operations.Documentation and Compliance: Verify cargo documentation, maintain accurate records, and ensure compliance with aviation regulations, customs requirements, and hazardous materials guidelines.Entry-level positions may start as junior cargo officers or cargo agents, with opportunities to advance to senior cargo officer, supervisor, or lead roles overseeing larger teams and complex operations Himalayas...HR SAGAARSummaryA Cargo Officer plays a critical role in ensuring the safe, efficient, and compliant transport of cargo, combining operational expertise, regulatory knowledge, and strong coordination skills to maintain smooth logistics and flight operations.HR SAGAAR
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Patna
Ground Staff Activities Customer Service Personality Development Hospitality
Passenger Assistance: Helping passengers with check-in, boarding, and baggage handling, ensuring they have a comfortable and efficient experience.Customer Service: Providing information to passengers about flight schedules, cancellations, and gate changes, while resolving any inquiries or issues they may have
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Freshers & Experience || Full Time || Air Ticketing Executive

Namo Airways Services India Private Limited

Aviation Aviation Security Airline Operations Airlines Executive Airline Ground Staff Airline Customer Service Airlines Transition Captain Airlines Cabin Crew Airport Representative Airport Ticketing Airport Operation Ticket Booking Air Ticketing Customer Relationship
We are looking for 179 Airport Ticketing Staff Posts in Gaya, Darbhanga, Kanpur, Lucknow, Gorakhpur, Ranchi, Patna, Delhi, Noida, Surat, with deep knowledge in Aviation, Aviation Security, Airline Operations, Airlines Executive, Airline Ground Staff, Airline Customer Service, Airlines Transition Captain, Airlines Cabin Crew, Airport Representative, Airport Ticketing, Airport Operation, Ticket Booking, Air Ticketing, Customer Relationship and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Pharma
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Patna
Customer Relationship Air Ticketing Ticket Booking
We are looking for Airport Ticketing Staff in Patna, India, who will assist travelers with ticket bookings and provide excellent customer service. This is a full-time position ideal for individuals with 0 to 2 years of experience and a minimum education of 12th pass.Key Responsibilities:- **Ticket Booking**: Handle ticket reservations and cancellations efficiently using the appropriate systems to ensure customer satisfaction and accurate record-keeping.- **Customer Assistance**: Provide support to travelers by answering questions regarding flight schedules, ticket prices, and baggage policies. Maintain a professional demeanor to enhance the customer experience.- **Payment Processing**: Assist in processing payments for ticket purchases and ensure all transactions are handled securely and accurately.- **Problem Resolution**: Address any issues or complaints from customers promptly and effectively, seeking solutions to enhance their experience.- **Coordination with Airlines**: Communicate effectively with airlines for ticketing information, updates, and any required changes to bookings.Required Skills and Expectations:Candidates should possess strong communication skills to interact with customers in a friendly and clear manner. Basic computer proficiency is necessary for operating ticketing systems. Attention to detail is crucial to ensure accurate information is provided. Applicants should be team players who can work under pressure in a fast-paced environment, along with a willingness to learn and adapt to new procedures quickly. A customer-oriented attitude is essential for success in this role.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Patna
Aircraft Maintenance Airline Operations Airport Operation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Aviation Airport Cargo Ground Operation Ground Management
We are seeking dedicated Airport Ground Staff to join our team in Patna, India. This full-time position is ideal for individuals with a passion for the aviation industry who are starting their careers or have up to two years of experience. Key responsibilities include:1. **Passenger Assistance**: Help passengers with check-in, boarding, and other inquiries to ensure a smooth travel experience.2. **Baggage Handling**: Safely manage and transport luggage, ensuring it is loaded and unloaded correctly.3. **Customer Service**: Provide friendly and efficient service, addressing passenger concerns and resolving issues promptly.4. **Safety Compliance**: Follow safety regulations and protocols to maintain a secure airport environment.5. **Coordination**: Work closely with airline staff, security teams, and ground crew to ensure seamless operations.To succeed in this role, candidates should possess excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment. Attention to detail is crucial, especially when dealing with passenger information and baggage handling. Candidates must also be reliable and able to work various shifts, including nights and weekends. A high school diploma (12th pass) is required, and prior experience in customer service or a similar role is a plus but not mandatory. If you are eager to embark on a career in aviation and enjoy working with people, we encourage you to apply.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna City
Aircraft Maintenance Airline Operations Airport Operation Hospitality Aviation Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Airport Ground Staff are responsible for ensuring the smooth operations of the airport and assisting passengers with their travel needs. Some of the key responsibilities and skills required for this role include:1. Aircraft Maintenance: Understanding basic aircraft maintenance procedures and assisting in basic maintenance tasks.2. Airline Operations: Knowledge of airline operations and procedures to provide efficient service to passengers.3. Airport Operation: Understanding airport procedures and regulations to ensure compliance and efficiency in operations.4. Hospitality: Providing excellent customer service to passengers and assisting
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