As an Airport Representative, you will play a crucial role in ensuring smooth travel experiences for passengers at Patna Airport. You will assist travelers with check-in procedures, provide information about flights, and address their needs during their journey.
Key responsibilities include:
1. Check-in Assistance: Help passengers with the check-in process, ensuring their baggage and documents are in order for a smooth departure.
2. Flight Information: Provide timely updates about flight schedules, delays, and gate changes, ensuring that passengers are well-informed throughout their airport experience.
3. Customer Support: Address passenger inquiries and concerns, offering solutions and assistance to enhance their travel experience.
4. Coordination with Staff: Work closely with airline and airport staff to facilitate efficient operations and ensure passenger needs are met promptly.
5. Safety Compliance: Ensure that all safety regulations and protocols are followed, contributing to a secure airport environment.
To succeed in this role, you should possess excellent communication skills, a friendly demeanor, and a strong customer service focus. Being able to handle stressful situations and work in a fast-paced environment is essential. Flexibility with work hours is important, as airport operations run around the clock. You should have completed your 10th grade and have up to 4 years of relevant experience, though freshers are also welcome to apply.
Experience
0 - 4 Years
No. of Openings
50
Education
10th Pass
Role
Airport Representative
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
19 - 30 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, PF, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
kolkata mintopark