As an Airport Executive, you will play a vital role in ensuring smooth operations at the airport. Your responsibilities will include:
- Customer Service: Greet and assist passengers as they check in or board flights, providing them with information and answering their questions to enhance their travel experience.
- Check-In Processing: Handle check-in procedures by verifying passenger documentation and issuing boarding passes, ensuring that everything is accurate and efficient.
- Passenger Assistance: Help passengers with special needs, such as the elderly or those with disabilities, ensuring they receive the help they require to travel comfortably.
- Coordination with Airlines: Liaise between passengers and airlines to communicate flight schedules, delays, or cancellations, helping manage passenger expectations.
- Handling Queries and Complaints: Address any concerns or complaints from travelers promptly and professionally, ensuring that issues are resolved to maintain customer satisfaction.
- Security Procedures: Follow all airport security regulations diligently, assisting in maintaining the safety and security of passengers and staff.
To succeed in this role, candidates should possess the following skills:
- Strong communication skills in both verbal and written formats, ensuring clear interaction with passengers and team members.
- Good organizational abilities, allowing for efficient handling of multiple tasks and responsibilities.
- A friendly and approachable demeanor, promoting a positive atmosphere in a busy airport environment.
- Basic knowledge of airport operations is a plus, but not mandatory as on-the-job training will be provided.
Candidates should be enthusiastic and willing to work in a fast-paced environment, ready to adapt to changing situations as the airport operates continuously.
Experience
0 - 1 Years
No. of Openings
60
Education
10th Pass
Role
Airport Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, ESI, Food/Meals, Accommodation
Face Interview Location
kolkata