Airport Terminal Services Agent (Freshers) Patna

As an Airport Terminal Services Agent, you will play a crucial role in ensuring a smooth travel experience for passengers. Your primary focus will be on customer service, safety, and supporting airport operations.

Key Responsibilities:

- Passenger Check-In Support: Assist passengers with the check-in process, helping them with their travel documents and ensuring they understand boarding procedures.

- Baggage Handling: Manage the handling of passenger baggage, ensuring it is loaded and unloaded correctly, and provide assistance with lost luggage claims.

- Customer Assistance: Address passenger inquiries and concerns promptly, offering information about flight schedules, airport facilities, and services available.

- Safety Compliance: Follow all safety regulations and guidelines to ensure a secure environment for passengers and staff, participating in safety briefings as required.

- Coordination with Flight Crews: Liaise effectively with flight crews and other airport staff to communicate any issues or updates regarding flights.

Required Skills and Expectations:

Candidates should have excellent communication skills to interact effectively with passengers and staff. A friendly and helpful attitude is essential as you will be representing the airport. Basic problem-solving skills will help in addressing passenger issues efficiently. Attention to detail is necessary to ensure all procedures are followed correctly.

Since this position is open to fresh graduates, a passion for customer service and the ability to work in a fast-paced environment are important. A collaborative spirit to work with a team and manage time effectively will also contribute to your success in this role.

• Experience

  0 - 1 Years

• No. of Openings

  66

• Education

  10th Pass

• Role

  Airport Terminal Services Agent

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Kolkata