38

Air Ticketing Executive Job Vacancies in Gujarat

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  • Fresher
  • 4.5 Lac/Yr
  • Ahmedabad
Air Ticketing Customer Relationship Ticket Booking Airport Operation
Job Summary:The Ramp Officer is responsible for coordinating and supervising all aircraft ramp activities to ensure safe, timely, and efficient ground handling operations. This includes overseeing baggage and cargo loading/unloading, aircraft marshalling, fueling coordination, and maintaining ramp safety standards in compliance with airport and airline procedures.Job Summary:The Ramp Officer is responsible for coordinating and supervising all aircraft ramp activities to ensure safe, timely, and efficient ground handling operations. This includes overseeing baggage and cargo loading/unloading, aircraft marshalling, fueling coordination, and maintaining ramp safety standards in compliance with airport and airline procedures.Job Openings:- Ground Staff & Cabin Crew- Ticketing Officer- Driver- AOCSResponsibilities:- Provide the highest standard of service to our customers.- Ensure consistent delivery of the highest service standards.Gross Salary:1. Ground Staff:
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Ahmedabad
Ground Operation Cargo Handling Air Traffic Control Passenger Handling Ground Handling Airport Ground Handling Airport Cargo Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Aviation Ground Management Airport Operation Airline Operations Aircraft Maintenance Air Hostess Airport Ticketing Customer Service Direct Sales Personality Development Basic Computer Skills
As an Airport Staff member in Ahmedabad, you will play a vital role in ensuring smooth airport operations and providing excellent service to passengers. Your primary responsibilities will include:- **Check-In Assistance**: Help passengers with the check-in process, including verifying tickets and issuing boarding passes to ensure a seamless experience.- **Baggage Handling**: Manage passenger baggage, including loading and unloading luggage from planes, ensuring that it is processed carefully and promptly.- **Customer Service**: Address passenger inquiries and provide information about flights, airport facilities, and services to enhance their travel experience.- **Security Checks**: Assist in conducting security screenings of passengers and their belongings to maintain safety standards established by airport regulations.- **Ground Support**: Collaborate with ground crew to facilitate timely boarding and deplaning of passengers, contributing to overall operational efficiency.To succeed in this role, you should possess the following skills and expectations:- **Communication Skills**: Strong verbal communication is essential for interacting effectively with passengers and team members.- **Teamwork**: Ability to work as part of a team in a fast-paced environment, supporting your colleagues and ensuring operations run smoothly.- **Problem-Solving**: Capability to handle unexpected situations calmly and efficiently, ensuring passenger satisfaction.- **Attention to Detail**: A keen eye for detail to manage various tasks accurately and ensure compliance with safety regulations.- **Basic Technical Skills**: Familiarity with computers to assist in check-in and data entry tasks.This position is ideal for individuals who are motivated, eager to learn, and passionate about providing quality service in the aviation industry.
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Vadodara
Ground Staff Airport Jobs Airport Operation Airport Representative Air Traffic Control Air Ticketing Executive Front Desk Executive Passport Checking Staff Cabin Crew Air Hostess Avionics Aviation Ground Handling Staff Ground Management
We are seeking enthusiastic individuals to join our team as Ground Staff in Vadodara. This role is vital in ensuring smooth airport operations and providing great customer service. **Key Responsibilities:**- **Customer Interaction:** Engage with passengers at the airport, addressing their inquiries and providing accurate information to enhance their travel experience. - **Check-in Assistance:** Help passengers with the check-in process, including issuing boarding passes and managing luggage to ensure efficiency and satisfaction. - **Boarding Support:** Facilitate the boarding process by guiding passengers and ensuring that the departure schedule is followed. - **Lost and Found Management:** Assist in locating lost items and responding to lost luggage claims to help maintain customer trust. - **Safety Protocol Adherence:** Follow all airport safety and security measures to ensure a secure environment for passengers and staff. - **Team Collaboration:** Work closely with colleagues, including other ground staff and airline personnel, to create a cooperative and efficient working atmosphere. **Required Skills and Expectations:**Candidates should possess good communication skills to interact effectively with passengers. A friendly and approachable demeanor is essential for providing excellent customer service. Attention to detail is crucial for correctly processing passenger information and ensuring safety protocols are followed. The ability to work under pressure in a fast-paced environment is important, along with a flexible attitude towards shifts. A minimum of a 12th-grade education is required, and candidates with 0-6 years of experience are encouraged to apply.
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  • Fresher
  • 9.0 Lac/Yr
  • Ahmedabad
Airport Ticketing Airline Operations Aviation Hospitality Aviation Security Customer Service Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
Key Responsibilities:1. Provide excellent customer service and assistance to passengers at the ticketing counter.- Greet passengers, answer their queries, and assist them in booking or changing flights.2. Issue tickets, boarding passes, and baggage tags to passengers.- Ensure accurate information is provided on tickets and process payments efficiently.3. Handle reservations, bookings, and cancellations using computerized systems.- Update passenger information, assign seats, and handle flight schedule changes.4. Ensure compliance with airline policies, safety regulations, and security procedures.- Adhere to standard operating procedures to maintain a safe and secure environment for passengers.5. Collaborate with other airport staff, including ground crew and security personnel, to ensure smooth operations.- Coordinate with different departments to address passenger needs and resolve any issues promptly.Required Skills and Expectations:1. Good communication skills and a friendly demeanor.2. Basic computer knowledge to operate ticketing systems.3. Ability to work under pressure and handle customer complaints professionally.4. Attention to detail to accurately process tickets and follow procedures.5. Willingness to work in shifts, including evenings, weekends, and holidays.6. Ability to adapt to a fast-paced and dynamic work environment at the airport.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Ahmedabad
Air Ticketing Executive Ground Staff Admin Executive Administrative Executive Air Hostess Ground Hostess Ground Operation Airport Cargo Airport Representative Airport Supervisor Airport Manager Cabin Crew
An Air Ticketing Executive is responsible for booking flight tickets, managing travel itineraries, handling customer queries, and ensuring smooth ticketing operations. The role requires strong knowledge of airline systems, fare rules, and customer service skills. Key ResponsibilitiesBook domestic and international flight tickets using GDS systems (Amadeus, Galileo, Sabre).Provide accurate fare quotations and travel options to clients.Handle ticket reservations, cancellations, reissues, and refunds.Coordinate with airlines for seat availability, schedules, and special requests.Assist customers with travel-related queries (baggage, visa basics, policies).Maintain records of bookings and transactions.Ensure compliance with airline policies and company procedures.Handle group bookings and corporate travel requirements.Resolve customer complaints in a professional manner. Required Skills & CompetenciesKnowledge of GDS systems (Amadeus/Galileo/Sabre).Strong communication and customer service skills.Good knowledge of airline fare rules and ticketing procedures.Attention to detail and accuracy.Ability to work under pressure and meet deadlines.Basic computer proficiency (MS Office, email handling). Educational QualificationMinimum: 12th Pass (Higher Secondary)Preferred: Graduate in Travel & Tourism / Aviation / Hospitality ExperienceFresher or experienced candidates can apply.0-3 years of experience in ticketing or travel agency preferred. Work EnvironmentTravel agencies, airlines, airports, or tour operators.Rotational shifts may be required. Salary Range (India)Fresher: 15,000 - 25,000 per monthExperienced: 25,000 - 45,000+ per month
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10th Pass Freshers For Ground Staff

Aviation Job Placement Company

  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Ahmedabad
Computer Operator Ticketing Executive Airport Ground Staff Passport Checking Ticket Checking Staff Air Hostess Man Management Human Resource Offline Data Entry
Urgent Hiring For Ground StaffInterview Timing - 10 Am to 6 PmSalary Package - 30k to 35kJob Location - AhmedabadWork Experience - Fresher And 1 Year
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  • 0 - 6 yrs
  • 6.5 Lac/Yr
  • Vadodara
Ground Staff Air Ticketing Executive Front Desk Executive Cabin Crew Customer Relationship Manager Guest Handling Guest Representative Passport Checking Executive Air Hostess Flight Attendant Customer Relationship Air Ticketing Ticket Booking
Job Summary:An Air Ticketing Executive is responsible for handling flight ticket bookings, cancellations, reissuance, and customer queries at the airport ticketing counter. The role involves providing accurate fare information, assisting passengers with reservations, and ensuring smooth ticketing operations while delivering excellent customer service.Key Responsibilities:Issue, reissue, and cancel domestic and international flight ticketsHandle reservations using airline reservation systems (GDS such as Amadeus, Galileo, Sabre)Provide fare quotations and explain fare rules, baggage policies, and travel guidelinesAssist passengers with seat selection and special service requestsProcess refunds and manage ticket modificationsCoordinate with airline staff and ground operations teamVerify passenger details and travel documentsHandle last-minute bookings and airport ticketing requestsMaintain daily sales reports and transaction recordsResolve customer complaints in a professional mannerRequired Skills:Strong knowledge of airline ticketing proceduresFamiliarity with Global Distribution Systems (GDS)Excellent communication and customer service skillsBasic computer proficiencyAbility to handle cash and digital paymentsProblem-solving and multitasking abilityAttention to detail and accuracyAbility to work in rotational shiftsEligibility Criteria:Minimum qualification: 10+2 / Graduation preferredCertification in Aviation / Travel & Tourism is an advantageFreshers can apply (training provided)Prior experience in airline ticketing or travel agency preferredWork Environment:Airport ticketing countersRotational shifts including weekends and holidaysFast-paced customer service environment
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  • 0 - 6 yrs
  • 7.0 Lac/Yr
  • Vadodara
Air Ticketing Airport Ground Staff Ground Operation Ground Manager Airline Operations Airlines Executive Ground Staff Supervisor
- Assist with check-in operations: Help passengers check-in for their flights, issue boarding passes, and handle baggage check-in to ensure a smooth boarding process for all passengers.- Manage boarding process: Coordinate with airline crew to ensure passengers board the aircraft in an orderly and timely manner, while also assisting with any special needs or requests.- Provide customer service: Address passenger inquiries, resolve issues, and assist with any special requirements to ensure a pleasant experience for all travelers.- Monitor security procedures: Help ensure the safety and security of passengers by following all airport security protocols, including checking baggage and screening passengers as needed.- Maintain cleanliness: Keep the airport terminal and surrounding areas clean and organized to provide a pleasant environment for passengers and staff.Required skills and expectations:- Strong communication skills to effectively assist passengers and communicate with airline staff.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- Attention to detail to accurately check-in passengers, handle baggage, and ensure correct boarding procedures.- Customer service-oriented mindset to address passenger needs and provide assistance as required.- Ability to follow strict security protocols and ensure the safety of passengers and staff at all times.
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  • 0 - 1 yrs
  • 15.0 Lac/Yr
  • Dhola Rajkot
Air Ticketing Ground Staff Ground Management Airport Ground Staff Air Freight
- Responsible for issuing and re-issuing air tickets for customers: This involves ensuring accuracy in ticket details, pricing, and adherence to airline policies and regulations.- Assist customers with flight inquiries and booking reservations: Providing information on flight schedules, availability, fares, and assisting customers in booking their desired flights.- Coordinate with airlines and other departments to manage ticketing operations: Communicating with airlines to ensure smooth ticketing processes and resolving any issues that may arise.- Handle customer queries and complaints regarding ticketing: Addressing customer concerns, resolving complaints, and providing satisfactory solutions to ensure customer satisfaction.- Maintain accurate records of ticket sales and transactions: Keeping track of ticketing activities, sales reports, and financial transactions for record-keeping and auditing purposes.Skills and Expectations:- Strong communication and customer service skills: Ability to communicate effectively with customers, address their queries, and provide excellent service.- Attention to detail: Ensuring accuracy in ticketing details, pricing, and transactions to avoid errors.- Knowledge of air ticketing software and systems: Familiarity with ticketing systems and software used in the airline industry.- Ability to work in a fast-paced environment: Managing multiple tasks efficiently and working under pressure during peak travel times.- Basic math skills: Ability to calculate fares, taxes, and other ticketing-related charges accurately.
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  • 0 - 6 yrs
  • 8.0 Lac/Yr
  • Surat
Airport Operation Airport Executive Airport Representative Aviation Security Airlines Transition Captain Ground Staff Air Ticketing Cabin Crew Administration Data Entry Executive Computer Orator
Job Openings for 45 Airport Operations Executive Jobs for Freshers in Bangalore, Chennai, Hyderabad, Mumbai, Pune, Tiruchirappalli/Trichy, Kozhikode/Calicut, Guwahati, Ahmedabad, Bhubaneswar, having Educational qualification of : Higher Secondary, Secondary School, B.A, B.C.A, B.B.A, B.Com, BAMS, Bachelor of Hotel Management, B.Sc, Other Bachelor Degree with Good knowledge in Airline Operations, Airport Operation, Aviation, Ground Staff Activities, Ground Handling, Airport Cargo, Airport Ticketing, Airport Representative, Airport Supervisor, Aviation Trainer, viation, Aviation Security, Airline Customer Service, Ground Staff, admin, Back Office Assistant etc.
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  • Fresher
  • 3.3 Lac/Yr
  • Surat
Fresher Ground Staff Air Ticketing
1. Manage airport operations2. Handle passenger services3. Assist with baggage handling4. Provide customer support5. Maintain airport facilities*Requirements:*1. High school diploma or equivalent2. Excellent communication skills3. Ability to work in a fast-paced environment4. Physical stamina for lifting and standing5. Basic knowledge of airport operations*Work Environment:*1. Airports2. Customer service areas3. Baggage handling areas4. Airport facilities management
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Housekeeping Air Ticketing Airport Operation Internal Communication Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Aviation
Job Openings for 45 Ground Staff Executive Jobs for Freshers in Mumbai, Delhi, Bangalore, Hyderabad, Ahmedabad, Kolkata, Surat, Pune, Jaipur, Lucknow, having Educational qualification of : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BAMS, B.Sc with Good knowledge in Housekeeping, Air Ticketing, Airport Operation, Internal Communication, Ground Staff Activities, Ground Handling, Cargo Handling, Personality Development, Airport Cargo, Ground Management, Aviation etc.
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  • 0 - 5 yrs
  • 8.0 Lac/Yr
  • Ahmedabad
Cabin Crew Flight Attendant Airlines Cabin Crew Fresher Aviation Airport Staff Ground Staff Air Hostess Air Ticketing Airline Customer Service Air Ticketing Agent Team Work Development Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Executive Air Freight
Job Openings for 951 Hiring Fresher Candidates For Airport Staff Job In Ahmedabad Jobs for Freshers in Ahmedabad having Educational qualification of : 12th Pass, 10th Pass, I.T.I., B.A, B.Arch, B.C.A, B.Com, B.Sc, Post Graduate Diploma, M.A with Good knowledge in Airline Operations, Cabin Crew, Flight Attendant, Airline Customer Service etc.
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12th Pass Freshers For Airport Ground Staff

Namo Airways Services India Private Limited

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Surat
Aviation Aviation Security Airline Operations Airlines Executive Airline Ground Staff Airline Customer Service Airlines Transition Captain Airlines Cabin Crew Airport Representative Airport Ticketing Airport Operation Ticket Booking Air Ticketing Customer Relationship
- Responsible for assisting passengers during check-in and boarding processes at the airport. This includes guiding passengers to the correct check-in counters, assisting with baggage drop-off, and ensuring timely boarding.- Handle customer inquiries and provide excellent customer service throughout their airport experience. This involves addressing questions regarding flight schedules, delays, baggage policies, and other concerns passengers may have.- Ensure the safety and security of passengers by following strict aviation security protocols. This includes screening passengers and their belongings, monitoring terminal areas, and reporting any suspicious activities to the appropriate authorities.- Collaborate with airline staff and ground crew to coordinate efficient aircraft turnarounds. This involves communicating with pilots, cabin crew, and maintenance personnel to ensure all flights depart on time.- Assist with airport operations such as ticketing, gate assignments, and managing flight information displays. This role requires attention to detail and quick problem-solving skills to handle unexpected challenges.- Maintain a professional and courteous demeanor at all times when interacting with passengers and colleagues. Strong communication skills and a positive attitude are essential for this role.
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Air Ticketing Airline Operations Aviation Hospitality Cabin Crew Activities Ground Staff Activities Ground Handling Interpersonal Skills Personality Development Hostess Activities Grooming
Job Openings for 35 Airlines Cabin Crew Jobs for Freshers in Lucknow, Kanpur, Nagpur, Patna, Indore, Thane, Bhopal, Visakhapatnam, Vadodara, Firozabad, having Educational qualification of : 12th Pass, 10th Pass, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, BDS, B.Sc with Good knowledge in Air Ticketing, Airline Operations, Aviation, Hospitality, Cabin Crew Activities, Ground Staff Activities, Ground Handling, Interpersonal Skills, Personality Development, Hostess Activities, Grooming etc.
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Cabin Crew Air Hostess Flight Attendant Air Ticketing Executive Airport Staff Airport Manager Front Desk Manager Airport Operation Airport Representative Airport Jobs
As a Cabin Crew member, your responsibilities will include ensuring the safety and comfort of passengers onboard the aircraft, providing excellent customer service, serving meals and drinks, conducting safety demonstrations, and handling emergency situations. You will also be responsible for assisting passengers with any requests or questions they may have during the flight.To excel in this role, you must have strong communication and interpersonal skills, be well-groomed and professional in appearance, have a positive and friendly attitude, be able to work well in a team
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B.A Freshers For Bank Operation Executive

Scinext Group Skills & Technology Private Limited

Customer Care Back Office Processing Coordination Skills Back End Processing MS Office Word Basic Computers Computer Operations Backend Process Backend Typing Skills Basic Computer Skills Data Entry Documentation Microsoft Word Air Ticketing Strategic Communication Powerpoint Growth Strategy Convincing Power Communication System Computer Literate PPT
Axis Bank Young Bankers Program (ABYBP) Profile: Assistant Manager Axis Bank CTC: 4.42 LPA (Including Bonus & Benefits) Location: PAN India Program Details:4 Months Residential Training @ Manipal Academy, Bengaluru (5K/month stipend)3 Months Internship at Axis Bank branches5 Months On-the-Job Training (Full Salary)PG Diploma in Banking Services from MAHE after completion Eligibility:Graduate / Postgraduate (Any Stream) Min. 50% Marks or Final Year StudentsAge: Up to 30 YearsGood Communication Skills Benefits:Earn while you learnAssured job as Assistant Manager in Axis BankProfessional training + career growth in BFSI sector
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Urgent Requirement For Travel Executive

IIIEM Import Export Training Centre

  • 1 - 2 yrs
  • 5.0 Lac/Yr
  • Ahmedabad
Air Ticketing Interpersonal Skills Hotel Booking Negotiation Skills Travel Sales Outbound Tours Travel Coordination Tours Travel
Air ticket booking via GDS systems (Amadeus/Galileo) Hotel and travel package coordination Visa, insurance, and documentation assistance Handling client communication and backend travel operations (FIT / group tours)Additional Preferences: Strong communication skills Knowledge of international travel formalities Experience with Meetings, Conferences, and Exhibitions or corporate travel coordination will be considered a significant advantage.
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Airline Operations Aviation Hospitality Air Ticketing Ground Staff Activities Cabin Crew Activities Ground Handling Personality Development Interpersonal Skills Hostess Activities Basic Computer Skills Grooming
Candidate required for airport job
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Travel Officer

Rojgari Placements Pvt. Ltd

  • 1 - 7 yrs
  • 2.8 Lac/Yr
  • Rajkot
Travel Desk Ticking Booking Air Ticketing Flight Booking Travelling Officer Travelling Executive
Job Responsibilities:Handle all domestic and international travel arrangements (flight, train, hotel, visa, transport, etc.)Coordinate with travel agencies and vendors for bookings and quotationsManage end-to-end travel itineraries for employees, management, and guestsEnsure compliance with company travel policies and cost optimizationMaintain and update travel records and reportsHandle last-minute changes, cancellations, or emergencies efficientlySupport employees with travel-related queries and documentationNegotiate corporate rates with hotels, airlines, and transport agenciesProcess travel reimbursements and documentation as per finance requirementsEnsure all travel arrangements are seamless, safe, and cost-effectiveKey Skills Required:Excellent communication and negotiation skillsStrong organizational and multitasking abilityGood knowledge of travel platforms, ticketing portals, and visa processesAbility to handle pressure and resolve issues quicklyProficiency in MS Office, emails, and travel software/toolsQualification:Graduate / Diploma in Travel & Tourism / Hospitality preferred
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Freshers & Experience || Full Time || Air Ticketing Executive

Namo Airways Services India Private Limited

Aviation Aviation Security Airline Operations Airlines Executive Airline Ground Staff Airline Customer Service Airlines Transition Captain Airlines Cabin Crew Airport Representative Airport Ticketing Airport Operation Ticket Booking Air Ticketing Customer Relationship
We are looking for 179 Airport Ticketing Staff Posts in Gaya, Darbhanga, Kanpur, Lucknow, Gorakhpur, Ranchi, Patna, Delhi, Noida, Surat, with deep knowledge in Aviation, Aviation Security, Airline Operations, Airlines Executive, Airline Ground Staff, Airline Customer Service, Airlines Transition Captain, Airlines Cabin Crew, Airport Representative, Airport Ticketing, Airport Operation, Ticket Booking, Air Ticketing, Customer Relationship and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Pharma
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Ground Staff Ground Staff Activities Airport Ground Staff Customer Service Air Hostess Cabin Crew Ticketing & Reservation Staff Airport Duty Free Retail Store at Airport
The Primary Responsibility of An Airport Ground Staff is to Ensure the Safety and Comfort of Passengers Throughout Their Journey. this Role Involves Assisting Passengers with Check-in, Boarding, and Baggage Handling, as Well as Providing Information and Assistance to Passengers as Needed. key Responsibilities for Airport Ground Staff Include Performing Ground Staff Activities such as Check-in, Boarding, and Baggage Handling, as Well as Assisting Passengers with Any Queries or Issues They May Have.
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Air Ticketing Executive Ground Staff Ground Handling Staff Air Hostess Admin Executive Flight Attendant Air Traffic Control Cabin Crew Crew Manager Air Cargo
Responsibilities:1. Issuing, reissuing, and cancelling air tickets for customers.2. Handling customer inquiries and providing information on flight schedules, fares, and availability.3. Coordinating with airlines to confirm reservations and resolve any booking issues.4. Ensuring compliance with airline policies and procedures.5. Assisting customers with check-in and boarding procedures.6. Handling customer complaints and offering solutions to ensure customer satisfaction.7. Maintaining accurate records of ticketing transactions.
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Air Ticketing Air Ticketing Reservation Air Ticketing Executive Air Ticketing Staff Air Ticketing Associate Airport Ticketing Agent Ticket Booking Ticket Support Executive Ticket Checking Staff Ticketing Manager Ticketing Supervisor Accounts Exucative
Job Descriptionthe air ticketing agent is responsible for handling all aspects of air travel bookings and ensuring a seamless and efficient experience for clients. this includes gathering customer information, booking flights, issuing tickets, processing payments, and providing customer service before, during, and after travel.key responsibilities of an air ticketing agent include:1. booking and issuing airline tickets for clients based on their travel needs and preferences2. providing information on flight schedules, routes, and airfares.
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Ground Staff Air Ticketing Executive Passport Checking Staff Front Desk Executive Airport Manager Airport Operation Ground Staff Supervisor Cabin Crew Ground Staff Executive Airport Representative
Job Openings for 33 Urgent Hiring for Air Ticketing Executive at Airports Jobs for Freshers in Visakhapatnam, Guwahati, Vadodara, Bangalore, Kozhikode/Calicut, Bhopal, Goa, Mumbai, Salem, Siliguri, having Educational qualification of : Higher Secondary, Secondary School, B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Any Master Degree with Good knowledge in Air Ticketing , Passport Checking, Front Desk Airport, Airport Operation, Ground Staff Supervisor, Cabin Crew, Ground Staff Executive, Airport Representative etc.
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  • Fresher
  • 9.0 Lac/Yr
  • Surat
Airport Ticketing Airline Operations Aviation Hospitality Aviation Security Customer Service Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
Key Responsibilities:1. Provide excellent customer service and assistance to passengers at the ticketing counter.- Greet passengers, answer their queries, and assist them in booking or changing flights.2. Issue tickets, boarding passes, and baggage tags to passengers.- Ensure accurate information is provided on tickets and process payments efficiently.3. Handle reservations, bookings, and cancellations using computerized systems.- Update passenger information, assign seats, and handle flight schedule changes.4. Ensure compliance with airline policies, safety regulations, and security procedures.- Adhere to standard operating procedures to maintain a safe and secure environment for passengers.5. Collaborate with other airport staff, including ground crew and security personnel, to ensure smooth operations.- Coordinate with different departments to address passenger needs and resolve any issues promptly.Required Skills and Expectations:1. Good communication skills and a friendly demeanor.2. Basic computer knowledge to operate ticketing systems.3. Ability to work under pressure and handle customer complaints professionally.4. Attention to detail to accurately process tickets and follow procedures.5. Willingness to work in shifts, including evenings, weekends, and holidays.6. Ability to adapt to a fast-paced and dynamic work environment at the airport.
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Air Ticketing Ticket Booking Customer Relationship
Airport Ticketing Staff are responsible for assisting customers with booking airline tickets, providing information on flight schedules and fares, and ensuring a smooth and efficient check-in process. They must possess excellent customer service skills and be able to handle inquiries and complaints in a professional manner.Key responsibilities of an Airport Ticketing Staff include:- Greeting customers and assisting with ticket booking and reservations- Providing information on flight options, schedules, and fares- Processing ticket payments and issuing boarding passes
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  • Fresher
  • 4.0 Lac/Yr
  • Vadodara
Airport Ticketing Customer Service Basic Computer Skills
Job Openings for 289 Airport Staff Jobs for Freshers in Vadodara, having Educational qualification of : 12th Pass with Good knowledge in Airport Ticketing, Customer Service, Basic Computer Skills etc.
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  • 0 - 1 yrs
  • 16.0 Lac/Yr
  • Gariyadhar Bhavnagar
Ground Staff Ground Management Air Ticketing Air Cargo
Join Our Team as An Air Ticketing Executive 2025 in Gariyadhar, Bhavnagar! Responsibilities Include Handling Ground Staff Duties such as Boarding and Check-in Procedures, Managing Ground Operations Efficiently, Handling Air Ticketing and Air Cargo Services. the Ideal Candidate Should have Basic Knowledge of Air Travel Procedures, Excellent Communication Skills, Customer Service Orientation, and the Ability to Work Well Under Pressure. this is a Full-time Position Based in Our Office, Perfect for Candidates with 0-1 Years of Experience and a Minimum 10th Grade Education Level.
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  • 0 - 6 yrs
  • 6.5 Lac/Yr
  • Surat
Ground Staff Passenger Handling Baggage Handling Good Communication Safety and Compliance Ground Crew Airport Operation Airport Management Air Ticketing Guest Relation Associate Cabin Crew Air Traffic Controller
Job Overview:Ground Staff are responsible for handling all on-ground operations at airports to ensure the safe, smooth, and efficient functioning of flights. They assist passengers during check-in, boarding, and baggage handling, and coordinate with flight and maintenance teams for on-time departures and arrivals.Key Responsibilities:1. Passenger HandlingAssist passengers at check-in counters and boarding gates.Verify passenger documents (tickets, ID, visa, etc.).Provide flight information and guidance regarding baggage, boarding time, and gates.Handle passenger queries, requests, and complaints professionally.Assist special needs passengers (elderly, disabled, unaccompanied minors, etc.).2. Baggage HandlingTag, load, and unload baggage safely and efficiently.Operate conveyor systems and baggage carts.Ensure correct baggage delivery to flights and reclaim areas.Handle lost, delayed, or damaged baggage cases.3. Ramp OperationsDirect aircraft to parking bays using signals or radio communication.Assist in loading and unloading cargo and catering supplies.Coordinate aircraft refueling, cleaning, and maintenance support.Inspect runways and parking areas for safety and cleanliness.4. Coordination and CommunicationMaintain clear communication between flight crews, ground control, and airport departments.Ensure flight schedules are maintained with minimum delays.Report any irregularities or safety issues to the supervisor or duty officer.5. Safety and ComplianceFollow all aviation safety and security regulations.Conduct safety checks and ensure ground handling equipment is functioning properly.Maintain confidentiality and adhere to company policies.Skills and Competencies:Excellent communication and interpersonal skills.Strong organizational and multitasking ability.Knowledge of airport codes, schedules, and procedures.Ability to work under pressure and handle stressful situations calmly.Basic computer literacy (MS Office, check-in software, etc.).Teamwork and customer service orientation.Educational Qualification:Minimum: 10+2 (Higher Secondary) or equivalent.Preferred: Diploma or certification in Aviation, Airport Management, or Hospitality.Experience:Entry-level positions available for freshers.
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  • 0 - 6 yrs
  • 10.0 Lac/Yr
  • Ahmedabad
Ground Staff Ground Staff Executive Ground Staff Supervisor Ground Management Ground Operation Ground Staff Security Air Ticketing Agent Guest Relation Executive Passport Checking Executive Front Desk Representative Front Office Operations Passenger Handling Brand Communication Customer Service Time Management Multitasking Teamwork
Job SummaryAirport Ground Staff are responsible for providing efficient passenger services, ensuring smooth airport operations, and maintaining high standards of safety, security, and customer satisfaction. The role includes passenger handling, check-in, boarding assistance, and coordination with various airport departments. Key Responsibilities Passenger ServicesAssist passengers during check-in, boarding, and arrivalIssue boarding passes and manage seat allocationHandle baggage-related queries and excess baggage proceduresAssist elderly passengers, unaccompanied minors, and PRM passengersProvide accurate flight information and airport guidance Documentation & System HandlingVerify passenger travel documents and IDsUpdate passenger details in check-in / departure control systemsMaintain accurate reports and recordsFollow airline and airport SOPs Safety & SecurityEnsure compliance with airport security regulationsIdentify and report suspicious activitiesFollow emergency and evacuation proceduresCoordinate with security and operations teams Coordination & OperationsCoordinate with gate staff, ramp staff, and cabin crewManage boarding gates and passenger flowEnsure on-time boarding and flight departuresHandle flight delays, cancellations, and passenger complaints professionally Required Skills & CompetenciesExcellent communication and customer service skillsBasic computer knowledge and data entry skillsStrong attention to detail and multitasking abilityCalm and professional behavior under pressureTeamwork and coordination skills Education & Qualification12th Pass / Graduate (as per airline requirement)Aviation / Ground Staff certification (preferred)Freshers with good communication skills are welcome Physical & Work RequirementsWillingness to work rotational shifts, nights, weekendsAbility to stand for long hoursWell-groomed and professional appearanceComfortable working in a fast-paced airport environment
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Reservation Management Ticketing Procedures Data Entry Management Analytical Skills Administrative Skills Time Management Air Ticketing Executive Ground Staff Ground Handling Staff Airport Manager Airport Operation Airport Supervisor Airport Cargo Receptionist Front Desk Executive
The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves assisting passengers with flight schedules, fare details, cancellations, refunds, and rebooking, while ensuring high standards of customer service and accuracy in all ticketing operations. Key ResponsibilitiesMake flight bookings and reservations for customers using GDS systems (Amadeus, Galileo, Sabre, etc.).Issue, reissue, and cancel flight tickets according to airline policies and fare rules.Provide fare quotations, ticket options, and travel itineraries to clients.Handle customer queries related to schedules, baggage, visa, and travel documentation.Ensure accurate data entry for Passenger Name Records (PNR) and ticket details.Maintain up-to-date knowledge of airline regulations, routes, and promotions.Process refunds, date changes, and special requests as per airline procedures.Coordinate with airlines, travel partners, and customers to resolve issues.Maintain records of daily bookings, invoices, and sales reports.Cross-sell additional travel products (hotel bookings, insurance, tour packages, etc.).Ensure compliance with IATA and airline standards.Deliver excellent customer service and assist in post-ticketing support. Required Skills & CompetenciesStrong knowledge of Global Distribution Systems (GDS) Amadeus, Galileo, Sabre, or Worldspan.Understanding of airline fare rules, classes, and ticketing procedures.Excellent communication and interpersonal skills.Customer service orientation and problem-solving ability.Attention to detail and accuracy in data handling.Time management and ability to work in a fast-paced environment.Teamwork and coordination with operations and finance departments.Computer proficiency (MS Office, email, booking systems).Knowledge of travel documentation (passport, visa, etc.). Educational & Professional RequirementsMinimum Qualification: 10+2 / Graduate in any disciplineDiploma or certification in Aviation, Air Ticketing, or Travel & Tourism Management preferredExperience: 03 years (Freshers with relevant training can apply)Proficiency in English and local languages Work EnvironmentOffice-based or airport-based ticketing deskShift-based work, including weekends and holidaysRequires coordination with airlines and travel agents
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Rajkot
Air Ticketing Executive Ground Staff Cabin Crew Ticket Checking Staff Air Cargo Ground Handling Staff Ground Operations Staff Ground Hostess Ground Management Ground Operation
As an Air Ticketing Executive based in Rajkot, you will play a vital role in assisting customers with their travel arrangements. This position requires excellent communication skills and an understanding of the airline industry.**Key Responsibilities:**- **Customer Interaction:** Engage with clients to understand their travel needs and provide suitable flight options according to their budget and preferences.- **Booking and Ticketing:** Process flight bookings through the airline reservation system, ensuring accurate ticket issuance and providing e-tickets to customers promptly.- **Handling Inquiries:** Address customer inquiries regarding flight availability, schedules, and prices, offering friendly and informed assistance.- **Payment Processing:** Manage payment transactions efficiently and securely, ensuring all financial procedures are followed.- **Issue Resolution:** Assist in resolving any issues or complaints related to flight bookings, cancellations, or changes, ensuring customer satisfaction.- **Documentation:** Maintain accurate records of bookings and transactions, preparing necessary reports for management.**Required Skills and Expectations:**- **Education:** A minimum of 12th grade education is required; a degree in travel and tourism or related fields is an advantage.- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers and colleagues.- **Attention to Detail:** You must be detail-oriented to avoid errors in booking and ticketing processes.- **Computer Proficiency:** Familiarity with reservation systems and basic computer skills are necessary for efficient booking.- **Customer Service Orientation:** A strong commitment to customer service is crucial, with a professional and friendly demeanor while assisting clients.- **Adaptability:** The ability to work in a fast-paced environment and handle multiple tasks efficiently is expected.
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Vadodara
Administration Admin Human Resource Human Resource Intern Human Resource Executive Human Resource Manager Ground Staff Airport Operation Airport Ground Staff Cabin Crew Air Ticketing Executive Passport Checking Officer
Job SummaryAn Admin HR Executive is responsible for managing daily HR operations along with administrative tasks to ensure smooth functioning of the organisation. The role involves recruitment, employee coordination, record management, and office administration.Key ResponsibilitiesHR ResponsibilitiesHandle end-to-end recruitment (job posting, screening, scheduling interviews)Maintain employee records and HR databasesManage onboarding and induction process for new hiresHandle attendance, leave management, and payroll coordinationAssist in performance management and employee engagement activitiesEnsure compliance with company policies and labor lawsAddress employee queries and grievancesAdministrative ResponsibilitiesManage office operations and administrative tasksMaintain office supplies and inventoryCoordinate with vendors and service providersHandle documentation, filing, and record-keepingSupport management with reports and data as requiredEnsure smooth day-to-day office functioningRequired SkillsStrong communication and interpersonal skillsBasic knowledge of HR processes and labor lawsOrganizational and multitasking abilitiesProficiency in MS Office (Word, Excel, Outlook)Problem-solving and decision-making skillsAttention to detailQualifications10+2Bachelors degree in Human Resources, Business Administration, or related fieldMBA/PGDM in HR (preferred but not mandatory)Experience0-3 years of experience in HR and Administration rolesFreshers with strong HR knowledge can also applySalary Range20,000 - 75,000 per month (depending on experience and company)
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Ahmedabad
Flight Attendant Airport Operations Executive Ground Staff Airport Representative Cargo Boy Air Ticketing Executive Air Cargo Passport Checking Staff Customer Relationship
As a Flight Attendant, you will play a critical role in ensuring the safety and comfort of passengers during flights. Your responsibilities will include:- **Safety Briefings:** You will conduct safety demonstrations before take-off, ensuring passengers understand emergency procedures and protocols.- **Passenger Assistance:** You will assist passengers with seating, luggage, and any inquiries they may have, providing polite and helpful service.- **In-Flight Services:** You will serve food and beverages, ensuring that all passengers receive the items they need and have a pleasant in-flight experience.- **Emergency Management:** In case of emergencies, you will be responsible for implementing safety measures and guiding passengers to ensure their safety.- **Maintaining Cleanliness:** You will ensure that the cabin remains clean and organized, addressing any spills or issues during the flight to maintain a pleasant environment.To succeed in this role, you should have excellent communication skills, enabling you to interact effectively with passengers and crew. A customer-oriented attitude is essential, as you will be the primary point of contact for passengers. You should be able to remain calm under pressure, especially during emergencies. A positive attitude and teamwork skills are important, as you will work closely with other crew members. Flexibility in work hours is necessary, as flights can occur early in the morning or late at night. Being physically fit is also important, as the role requires standing for long periods and handling luggage.
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  • 0 - 6 yrs
  • 7.0 Lac/Yr
  • Ahmedabad
Air Ticketing Airport Ground Staff Ground Operation Ground Manager Airline Operations Airlines Executive Ground Staff Supervisor
- Assisting passengers: Help passengers with check-in, baggage, boarding, and any other inquiries they may have before their flight.- Ensuring safety regulations are followed: Monitor passengers during boarding and deplaning to ensure they follow all safety procedures and regulations.- Communicating with flight crew: Coordinate with the flight crew to ensure a smooth boarding process and address any passenger or flight-related issues.- Handling baggage: Assist with loading and unloading luggage onto the aircraft and ensure it is securely stored.- Providing customer service: Respond to passenger inquiries, resolve complaints, and assist with any issues that may arise during travel.Required skills and expectations:- Excellent communication skills to effectively assist passengers and communicate with the flight crew.- Ability to handle stressful situations and provide excellent customer service under pressure.- Strong attention to detail to ensure safety regulations are followed and baggage is handled properly.- Basic computer skills to assist passengers with check-in and boarding processes.- Ability to work well in a team environment and follow instructions from supervisors.
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  • 0 - 6 yrs
  • 7.0 Lac/Yr
  • Surat
Air Ticketing Airport Ground Staff Ground Operation Ground Manager Airline Operations Airlines Executive Ground Staff Supervisor
- Ensure smooth operations on the ground: Responsible for coordinating various activities on the ground to ensure efficient operations at the airport.- Assist passengers: Help passengers check-in, provide information, assist with boarding, and respond to queries to enhance their travel experience.- Handle baggage: Manage baggage handling processes, including tagging, loading, and unloading, to ensure timely delivery to passengers.- Monitor flight schedules: Keep track of flight schedules, gate assignments, and delays to facilitate timely departures and arrivals.- Maintain safety and security: Adhere to safety protocols, conduct security checks, and respond to emergencies to ensure a safe and secure airport environment.- Provide customer service: Address passenger needs, resolve complaints, and maintain a positive attitude to deliver excellent customer service.Required Skills and Expectations:- Excellent communication skills: Ability to communicate effectively with passengers, colleagues, and other airport personnel.- Customer-oriented mindset: Prioritize passenger satisfaction and go the extra mile to meet their needs.- Team player: Work collaboratively with team members to achieve common goals and deliver superior service.- Attention to detail: Pay close attention to baggage handling, flight schedules, and safety procedures to prevent errors and ensure smooth operations.- Ability to handle pressure: Stay calm and focused in high-pressure situations, such as flight delays or passenger issues.
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Good Communication Air Ticketing Staff
The primary responsibility of an Air Ticketing Staff is to assist customers with booking flights, issuing tickets, and providing information about travel destinations. They must have a thorough understanding of airline policies and procedures in order to ensure that customers receive accurate and timely information. In addition to booking flights, Air Ticketing Staff must also handle any issues that may arise during the travel process, such as flight cancellations or delays. They must be able to remain calm under pressure and effectively communicate with customers to resolve any problems.
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Customer Relationship Air Ticketing Ticket Booking
Hiring for 40 Air Ticketing Executive Jobs in Itanagar, Dispur, Guwahati, Patna, Raipur, Chhattisgarh, Panaji/Panjim, Gandhinagar, Chandigarh, Shimla, Ranchi, Bangalore, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS with Good knowledge in Customer Relationship, Air Ticketing, Ticket Booking etc.
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Customer Relationship Air Ticketing Ticket Booking
Dear Sir/Ma'amGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Air Ticketing ExecutiveResponsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:Mail us at - [Confidential Information]
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Air Ticketing Executive Fresher

Akaasa Consulting Pvt Ltd

  • Fresher
  • 4.0 Lac/Yr
  • Surat
Air Ticketing Ticket Booking Customer Relationship
As an Airport Ticketing Executive, you will play a crucial role in providing excellent customer service to travelers. Your primary responsibility will be to assist passengers with their ticketing needs at the airport. Your duties will include:- **Ticket Booking**: You will help customers book tickets for their flights, providing information on available flights, prices, and travel options.- **Check-In Assistance**: You will assist passengers during the check-in process, ensuring that they are guided through the necessary steps smoothly.- **Customer Inquiries**: You will respond to customer questions about flight schedules, baggage policies, and any other travel-related concerns, ensuring they have all the information they need.- **Handling Payments**: You will process payments for ticket purchases and issue receipts, maintaining accuracy in financial transactions.- **Problem Resolution**: You will handle any issues or complaints that arise at the ticketing counter, finding solutions quickly to ensure customer satisfaction.The ideal candidate should be a 12th pass with a keen interest in the aviation industry. Excellent communication skills are essential to interact effectively with customers. You should be a team player, capable of working in a fast-paced environment, and have good decision-making abilities. Attention to detail is important to ensure accuracy in ticketing and payments. Being a quick learner and adaptable will help you thrive in this role. Freshers are welcome; training will be provided to enhance your skills.
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Airport Staff - Freshers

Akaasa Consulting Pvt Ltd

  • Fresher
  • 4.0 Lac/Yr
  • Ahmedabad
Airport Ticketing Aviation Customer Service Ground Staff Activities Airline Operations Hospitality
Join our team as an Airport Staff member in Ahmedabad, where you will play a vital role in ensuring smooth airport operations. We are looking for fresh graduates with a diploma to help in various roles at the airport.**Key Responsibilities:**- **Customer Service:** Provide assistance to travelers with inquiries, offering a friendly and professional experience throughout their journey.- **Check-in Assistance:** Help passengers with the check-in process, ensuring they have the correct documents and guiding them to the check-in counters.- **Baggage Handling:** Manage passengers' luggage by providing information about lost or delayed bags and assisting with baggage claim.- **Security Checks:** Support security personnel by ensuring that passengers comply with airport safety regulations and procedures.- **Flight Information:** Update travelers on flight schedules, gate changes, and other relevant travel information, contributing to efficient airport operations.- **Team Collaboration:** Work closely with other airport staff to ensure all processes run smoothly, demonstrating a strong commitment to teamwork.**Required Skills and Expectations:**Candidates should have excellent communication skills to interact effectively with passengers and colleagues. A friendly demeanor is essential to create a positive travel experience. Strong problem-solving abilities are necessary to handle unexpected situations calmly and efficiently. Attention to detail is important to ensure accurate information delivery and compliance with airport policies. Applicants must be adaptable and ready to work in a fast-paced environment while maintaining professionalism at all times. Being a team player is crucial, as collaboration with various departments will be a key part of the job.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Ahmedabad
Airport Supervisor Airline Operations Airline Customer Service Customer Manager Staff Management Problem Solving Aviation Ground Operation Ground Manager Good Communication Skills Airport Ticketing Airport Cargo Airport Staff Airport Ramp Airport Representative Airport Cargo Loader Airport Airport Manager Airline Airlines Executive Airline Supervisor Airline Ramp Executive Airport Operation
As an Airport Supervisor based in Ahmedabad, you will oversee daily operations at the airport, ensuring a smooth and safe experience for passengers and staff. Strong leadership and communication skills are vital in this role.**Key Responsibilities:**- **Supervise Airport Staff:** Lead and manage ground staff to ensure they perform tasks efficiently and adhere to safety standards and protocols.- **Coordinate Operations:** Work closely with various departments, such as security, check-in, and baggage handling, to ensure seamless operations and address any issues promptly.- **Customer Service Management:** Address passenger inquiries and complaints, ensuring that they receive excellent service and that their concerns are resolved effectively.- **Monitor Safety Regulations:** Ensure compliance with airport safety regulations and protocols, conducting regular inspections and training sessions for staff.- **Report Generation:** Prepare and submit daily reports on operations, incidents, and staff performance to management for review and improvement.**Required Skills and Expectations:**- **Communication Skills:** Must possess strong verbal and written communication skills to interact effectively with staff and passengers.- **Problem-Solving Ability:** Capable of addressing and resolving issues quickly in a fast-paced environment, ensuring minimal disruption.- **Team Leadership:** Demonstrated ability to lead, motivate, and manage a team, promoting a collaborative work atmosphere.- **Attention to Detail:** Keen eye for detail to monitor operations and ensure adherence to safety and service standards.- **Adaptability:** Must be flexible to work in various shifts, including weekends and holidays, to meet operational demands.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Gandhinagar
Airport Supervisor Airline Operations Airline Customer Service Customer Manager Staff Management Problem Solving Aviation Ground Operation Ground Manager Good Communication Skills Airport Ticketing Airport Cargo Airport Staff Airport Ramp Airport Representative Airport Cargo Loader Airport Airport Manager Airline Airlines Executive Airline Supervisor Airline Ramp Executive Airport Operation
As an Airport Supervisor in Gandhinagar, you will play a vital role in ensuring smooth operations at the airport. You will oversee daily activities, manage staff, and provide excellent customer service to passengers.**Key Responsibilities:**- **Supervise Staff:** Oversee the airport staff to ensure they are performing their duties efficiently and providing quality service to passengers.- **Manage Operations:** Coordinate daily airport operations, including check-in procedures, baggage handling, and security checks to ensure everything runs smoothly.- **Assist Passengers:** Provide assistance to passengers with inquiries, baggage issues, and any other concerns, ensuring a positive travel experience.- **Maintain Safety Standards:** Ensure that all safety regulations and protocols are followed, creating a safe environment for passengers and staff.- **Monitor Performance:** Evaluate the performance of staff and operations, reporting any issues to management for immediate resolution.- **Train New Employees:** Provide training and orientation for new airport staff, ensuring they understand their roles and responsibilities.**Required Skills and Expectations:**Candidates should have completed at least the 12th grade. Strong communication skills are essential, as you will interact with passengers and coordinate with staff. You should be able to work well under pressure and manage multiple tasks simultaneously. Experience in customer service or a supervisory role is a plus but not mandatory. Being proactive and having a strong sense of responsibility will help you excel in this position. Flexibility in working hours is also expected, as airport operations run 24/7.
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Airline Reservation Systems Ticketing and Fare Calculation Airline Codes and Terminologies Flight Scheduling Visa Documentation Customer Service Communication Multilingual Communication Administrative Skills Operational Skills Time Management Multi Tasking Staff Problem-Solving Skills Analytical Skills Teamwork Interpersonal Skills
Job Summary:The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves handling customer inquiries, providing fare quotations, processing payments, and ensuring compliance with airline policies and travel regulations. The executive acts as the primary point of contact between customers and airlines, ensuring a smooth and satisfactory booking experience.Key Responsibilities: 1. Flight Booking & TicketingHandle flight reservations, ticket issuance, reissuance, and cancellations through Global Distribution Systems (GDS) such as Amadeus, Galileo, Sabre, or Abacus.Verify passenger information, travel routes, and fare accuracy before ticket issuance.Manage Passenger Name Records (PNRs) and ensure timely updates and confirmations.Process refunds, date changes, and ticket exchanges as per airline rules and policies. 2. Customer Service & CommunicationInteract professionally with clients to provide flight options, fare quotes, and travel advice.Respond to queries regarding baggage rules, flight schedules, and visa requirements.Handle customer complaints and resolve booking issues promptly.Maintain high levels of courtesy, patience, and professionalism in all communications. 3. Documentation & CoordinationMaintain accurate records of bookings, sales reports, and customer details.Coordinate with airlines, consolidators, and travel partners for group bookings or special services.Ensure that all travel documentation (tickets, itineraries, receipts, and invoices) is delivered accurately and on time.Reconcile daily ticket sales and prepare financial or audit reports when required. 4. System & Policy ManagementKeep updated with changes in airline fares, schedules, and reservation systems.Ensure compliance with IATA and airline regulations, refund policies, and security procedures.Stay informed about travel restrictions, visa requirements, and COVID/travel advisories when applicable.Qualifications and Requirements:Minimum qualification: 10+2 (HSC); Bachelors degree in Travel, Tourism, or Hospitality preferred.Diploma or certification in Air Ticketing / IATA / Travel & Tourism is highly desirable.13 years of experience in airline ticketing or travel agency operations preferred.Proficiency in GDS systems (Amadeus, Galileo, Sabre, Abacus).Strong computer literacy (MS Office, Email, CRM tools).Excellent communication, interpersonal, and customer service skills.Attention to detail and ability to work under pressure.Key Skills:Airline reservation and GDS proficiencyTicketing and fare calculationCustomer relationship managementProblem-solving and multitaskingKnowledge of IATA codes and travel documentationCommunication and teamworkAccuracy and time managementBehavioral Attributes:Courteous and professional demeanorPatience and adaptabilityTeam spirit and collaborationIntegrity and confidentialityPositive attitude and willingness to learnPerformance Indicators:Accuracy and timeliness of ticket issuanceCustomer satisfaction and feedback ratingsSales targets and revenue contributionCompliance with airline policies and travel regulationsEfficiency in handling booking amendments and cancellations
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Customer Service Communication Air Ticketing & Reservation Check-in Procedures Baggage Handling Safety & Security Awareness Flight Coordination Passenger Assistance Technical & System Skills Report Preparation Teamwork Time Management Multitasking Professional Appearance Customer-oriented Attitude
Position OverviewGround Staff are responsible for handling all passenger and aircraft services at the airport. They ensure the smooth running of flight operations by managing check-in, boarding, baggage, and overall customer assistance. The role involves maintaining safety, punctuality, and a high standard of customer service to enhance the passenger experience from arrival to departure.Key ResponsibilitiesPassenger HandlingGreet passengers courteously and assist them through the check-in, security, and boarding process.Verify travel documents such as tickets, visas, and identification.Issue boarding passes, seat allocations, and baggage tags.Handle inquiries, resolve passenger issues, and provide accurate flight information.Assist special passengers elderly, unaccompanied minors, and persons with reduced mobility (PRM).Baggage & Cargo ManagementEnsure correct tagging, loading, and unloading of baggage.Monitor weight restrictions and baggage policies.Manage lost or damaged baggage claims professionally.Coordinate with cargo departments for shipment loading/unloading when required. Flight Operations SupportCoordinate with cabin crew and pilots for smooth turnaround operations.Monitor flight schedules, gate changes, and delays, and communicate updates promptly.Manage boarding gates, announcements, and final call procedures.Assist in marshalling aircraft on the ramp (if trained). Administrative & Technical TasksMaintain passenger and flight records accurately.Use airline software systems (Amadeus, Sabre, Galileo, etc.) for ticketing and check-in.Prepare daily activity and performance reports.Handle cash transactions for excess baggage or ticket changes. Safety & ComplianceEnsure compliance with airport safety regulations and airline security procedures.Report suspicious activity or safety hazards immediately.Participate in safety drills and training programs.Maintain cleanliness and orderliness in assigned work areas.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation.Good problem-solving and decision-making ability.Ability to work under pressure and in a fast-paced environment.Basic computer knowledge and familiarity with MS Office or GDS software.High level of professional grooming and discipline.Team player with adaptability to shift work (24x7 operation).Educational QualificationMinimum: 10+2 / Diploma in Aviation, Travel & Tourism, or Hospitality.Preferred: Graduate degree in any discipline.Certification in Ground Handling / Airline Operations is an added advantage.ExperienceFresher or 06 years experience in airline or airport operations preferred.Experience in customer service, hospitality, or travel industry is beneficial.Working ConditionsRotational shifts including nights, weekends, and holidays.Standing for long durations and handling physical tasks (like lifting luggage).Working in both terminal and ramp (outdoor) areas depending on assignment.
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Ground Staff Cabin Crew Air Ticketing Staff Air Traffic Controller Air Hostess Flight Attendant Flight Steward Ground Handling Staff Airport Manager Air Cargo Executive Baggage Service Executive
Ground Staff members are responsible for ensuring the smooth operation of airport services, such as check-in, security, and boarding procedures. They play a crucial role in providing excellent customer service and ensuring the safety and security of passengers.Key responsibilities of Ground Staff include:1. Greeting and assisting passengers at check-in counters and boarding gates2. Checking and tagging baggage3. Assisting passengers with boarding and disembarkation procedures4. Conducting security checks and following safety protocols
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