Air Ticketing Agent Job Vacancies in Balasore

As an Air Ticketing Associate, your main role will be to assist customers with booking airline tickets and ensuring a smooth travel experience. You will work in an office environment in Balasore.Key Responsibilities:- Customer Service: Provide friendly and informative support to customers regarding flight details, schedules, and ticket availability. Your goal is to offer the best travel options based on their needs.- Ticket Booking: Handle all aspects of ticket booking through various systems, ensuring accuracy and attention to detail to avoid errors that could inconvenience customers.- Payment Processing: Process payments for ticket sales, ensuring secure transactions and providing customers with confirmation and relevant documentation.- Travel Itinerary Planning: Assist customers in creating travel itineraries, including flight connections and layovers, to help them plan their trips effectively.- Problem Resolution: Manage any issues related to ticket changes, cancellations, or refunds. You will need to offer quick solutions and maintain customer satisfaction.Required Skills and Expectations:- Candidates should have completed at least the 10th grade. Freshers are encouraged to apply, so no prior experience is necessary.- Strong communication skills are essential to effectively interact with customers and address their queries.- Basic computer literacy is required, as you will be using software to manage bookings.- A keen attention to detail is crucial to ensure that bookings are accurate and errors are minimized.- You should be a team player who can work well in an office setting and is willing to learn and grow in the travel industry.