Air Ticketing Agent (Freshers) Balasore

As an Air Ticketing Associate, your main role will be to assist customers with booking airline tickets and ensuring a smooth travel experience. You will work in an office environment in Balasore.

Key Responsibilities:

- Customer Service: Provide friendly and informative support to customers regarding flight details, schedules, and ticket availability. Your goal is to offer the best travel options based on their needs.

- Ticket Booking: Handle all aspects of ticket booking through various systems, ensuring accuracy and attention to detail to avoid errors that could inconvenience customers.

- Payment Processing: Process payments for ticket sales, ensuring secure transactions and providing customers with confirmation and relevant documentation.

- Travel Itinerary Planning: Assist customers in creating travel itineraries, including flight connections and layovers, to help them plan their trips effectively.

- Problem Resolution: Manage any issues related to ticket changes, cancellations, or refunds. You will need to offer quick solutions and maintain customer satisfaction.

Required Skills and Expectations:

- Candidates should have completed at least the 10th grade. Freshers are encouraged to apply, so no prior experience is necessary.

- Strong communication skills are essential to effectively interact with customers and address their queries.

- Basic computer literacy is required, as you will be using software to manage bookings.

- A keen attention to detail is crucial to ensure that bookings are accurate and errors are minimized.

- You should be a team player who can work well in an office setting and is willing to learn and grow in the travel industry.

• Experience

  Fresher

• No. of Openings

  34

• Education

  10th Pass

• Role

  Air Ticketing Associate

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab

• Face Interview Location

  kolkata