As an Air Ticketing Associate, you will assist customers in booking air tickets and providing excellent customer service. Your role will involve helping travelers find the best flight options and ensuring smooth travel arrangements.
Key Responsibilities:
1. Booking Air Tickets: You will help customers book flights based on their preferences, providing information on different airlines and schedules to ensure they find suitable options.
2. Customer Support: You will answer customer inquiries regarding flight schedules, ticket prices, and travel policies, ensuring they have all the necessary information for their journeys.
3. Handling Payments: You will process payments for ticket bookings accurately and securely, ensuring compliance with company policies.
4. Cancellation and Amendments: You will assist customers in modifying or canceling their bookings as needed, providing guidance on any associated fees or policies.
5. Maintaining Records: You will keep detailed records of ticket bookings and transactions, ensuring all information is accurate and up-to-date for future reference.
Required Skills and Expectations:
Candidates should have completed at least the 10th grade and are encouraged to be freshers, demonstrating an eagerness to learn. Excellent communication skills are essential for interacting with customers and providing clear information. Attention to detail is crucial for accurate ticket booking and record-keeping. A friendly and helpful attitude is expected to create a positive experience for travelers. Basic computer skills and familiarity with ticketing systems will be an advantage.
Experience
Fresher
No. of Openings
34
Education
10th Pass
Role
Air Ticketing Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata