Air Ticketing Agent 10th Pass Fresher Jobs in Samastipur

Key responsibilities:1. Ticket booking: Responsible for booking air tickets for customers using the online booking system.- Ensure accuracy in passenger details, dates, and destinations while booking tickets.2. Providing information: Assist customers in providing information on flight schedules, fares, and availability.- Communicate effectively with customers to ensure all their queries are resolved satisfactorily.3. Handling reservations: Manage flight reservations, cancellations, and changes as requested by customers.- Process reservation changes promptly and efficiently to meet customer needs.4. Customer service: Provide excellent customer service by addressing customer concerns and issues professionally.- Handle customer complaints or issues in a timely and courteous manner.Required skills and expectations:1. Excellent communication skills to interact effectively with customers and colleagues.2. Basic computer skills to navigate the online booking system and process ticket reservations.3. Attention to detail to accurately input passenger information and flight details.4. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.5. Willingness to learn and adapt to new technologies and procedures in the airline industry.