Agency Manager Job Vacancies in Vapi

Relationship ManagerChannel-Agency channel Key Responsibilities:Agent Recruitment & Onboarding: Identify and recruit new agents, provide onboarding and training programs to ensure agents are well-prepared to market and sell insurance products.Sales & Performance Management: Set clear targets, track agent performance, and offer guidance and resources to help agents meet and exceed their sales goals.Relationship Development: Build lasting, trust-based relationships with agents, offering mentorship, motivation, and regular performance feedback.Market & Industry Insights: Stay up-to-date with industry trends and competitor activities, adapting strategies to ensure the agency network remains competitive.Compliance & Reporting: Ensure all agents comply with regulatory requirements and company policies. Regularly report on agency performance and sales metrics to senior management.

JD - Sales ManagerROLE SUMMARYDrive business for improving market share, profitability & growth across channels and products for the branch through demand generation, fulfilment and portfolio management with strong focus for growth in affordable segmentROLE EXPECTATIONS Driving business through acquiring new customers in the allocated region with focus to improve the affordable reach Nurturing the relationship with all sourcing partners - Connectors, Referral Partners and I Bank Enhancing business through increase in market share of affordable mortgage and deeper geography penetration along with other products i.e. LAP, Gold loan, Fixed deposits and Insurance Ensuring high levels of engagement for effective pre & post customer service. Responsible for login of files and ensuring smooth processing of files using available digital methods Complete control of NPA and Collections / overdue cases sourced Maintenance of portfolio health by ensuring lend to collect culture is followed up to the last mile Liaison with and manages legal, technical, collection, FI and RCU vendors Strong focus on post onboarding services, customer retention and audit management KEY SKILLS Understanding of mortgage related products and credit policies Regulatory, legal and compliance Knowledge relating to the mortgage industry Thorough understanding of market landscape and competitors in the region Selling and negotiation skills Excellent relationship management skills Good articulation and communication skills ROLE SPECIFICATIONSYears of experience: at least 1 year Education Qualification: GraduationLanguages known (if required): Local Location Preferred Industry exposure Mortgage experience required for branches with less than 75% of employees having experience in mortgage industry. For rest experience into BFSI sales like business loans, insurance, commercial vehicle loans, etc. can be looked at Team management experience required (Yes/No) No

Develop various sources of agent hiring & build a team of agent & agent pipe line- Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring- Development of agent prospecting habits, calling habits and work habits- Work with agent on planning and reviewing of activities and goals- Identify the training needs of the agent and work with Trainers to improve the same- Meet Business Targets- Improve agent productivity & retention- Maintain the quality vectors of business including persistency and surrender

Identifying & Recruiting potential Insurance Consultants or Advisors Driving business targets through Insurance Advisors Coaching and preparing Advisors for higher productivity Preparing strategy & achieving targets on monthly, quarterly & annual basis

Designation- Relationship managerChannel-Agency channelProduct-InsuranceKey Responsibilities:Recruitment & Training: Attract and onboard talented agents, provide comprehensive training, and ensure they are equipped with the knowledge and tools to succeed in selling insurance.Sales Management: Establish clear sales targets, monitor agent performance, and provide the necessary support and guidance to help agents meet or exceed their goals.Relationship Management: Build and maintain strong, productive relationships with agents, offering support and motivation to foster long-term success.Market & Competitor Insights: Stay informed about industry developments and competitor activities, adjusting strategies as needed to maintain a competitive edge.Compliance & Reporting: Ensure that agents adhere to all regulatory standards and company policies. Provide regular reports on agent performance and sales progress to senior management.