Academic Counsellor 12th Pass Fresher Jobs in Mohali

Responsibilities:Professionally and efficiently handle customer calls.Respond to customer inquiries, resolve issues, and manage complaints.Maintain records of customer interactions and conduct follow-ups as needed.Provide accurate information to assist customers in resolving their concerns.Achieve performance targets and collaborate with other departments to address complex matters.Job Requirements:The candidate must meet the minimum qualification and experience criteria.Responsible for addressing customer questions, resolving complaints, and escalating complicated issues when required.

Responsibilities:Professionally and efficiently handle customer calls.Respond to customer inquiries, resolve issues, and manage complaints.Maintain records of customer interactions and conduct follow-ups as needed.Provide accurate information to assist customers in resolving their concerns.Achieve performance targets and collaborate with other departments to address complex matters.Job Requirements:The candidate must meet the minimum qualification and experience criteria.Responsible for addressing customer questions, resolving complaints, and escalating complicated issues when required

Study Visa Counsellor (6 months to 2 years exp.): Guide students in study visa applications. Offer personalized counseling, recommend suitable universities, and assist with documentation. Handle client inquiries and build strong relationships. Stay updated on immigration policies and collaborate with educational institutions. Conduct informative seminars and achieve performance metrics. Excellent communication and interpersonal skills required. Bachelor's degree preferred.

We are looking for a dedicated Academic Counsellor to join our team in Ambala. In this role, you will guide and support students in their academic journey, helping them make informed decisions about their educational paths.Key Responsibilities:- Student Guidance: Assist students in understanding their academic options and help them choose courses or programs that align with their career aspirations.- Personalized Counseling: Provide one-on-one counseling sessions to address students' academic concerns and offer tailored advice based on their individual needs.- Resource Management: Maintain up-to-date knowledge of educational resources, scholarship opportunities, and career options to effectively support students.- Workshops and Programs: Organize and facilitate workshops or informational sessions to educate students about academic policies and career planning.- Follow-Up Services: Regularly follow up with students to monitor their progress and re-evaluate their academic plans as necessary.- Parental Interaction: Communicate with parents when needed to involve them in the academic planning process and address any concerns.Required Skills and Expectations:Candidates should have a bachelor's degree and 1 to 2 years of experience in an academic counseling role. Strong communication skills are essential, as you will interact with students, parents, and faculty. The ideal candidate will be empathetic, patient, and highly organized. You should be able to manage multiple tasks efficiently and have a passion for helping students succeed in their education. A good understanding of various educational programs and career paths is also expected.

Candidate will be responsible for student Counseling, Course selection, admission guidance, regular follow up. Give clear and accurate information based on the study abroad and Immigration laws.

What Youll Do*Face-to-face counselling for students & parents on study abroad *Guide on universities, courses, applications, visas & documentation*Build trust & convert enquiries into admissions*Achieve monthly counselling & enrollment target What Were Looking For*2-6 years experience in counselling/education sales/admissions*Strong communication & influencing skills*Graduate (Postgraduate preferred)*Study abroad knowledge a plus (training provided)

Counsel students regarding abroad education opportunities such as regarding Country, Course, Universities, and programme selection, and career planning.Advise students on application procedures, visa applications, applying for accommodation and preparing students for their studies overseas.Provide all the information sought precisely by the parent and/or student. Ensure parent/student leaves with a positive word of mouth which can bring more clients and increase referralsStay updated about the various study abroad programs offered by College/universities and use the knowledge in helping studentsMaintain a proper database of students counselled in the CRMAssisting with activities to promote Universities represented by the CompanyShould have excellent interpersonal skills, presentation skills and should be confident enough in speaking with students, parentsResponsible for timely reporting to the Manager

Counsel students regarding abroad education opportunities such as regarding Country, Course, Universities, and programme selection, and career planning.Advise students on application procedures, visa applications, applying for accommodation and preparing students for their studies overseas.Provide all the information sought precisely by the parent and/or student. Ensure parent/student leaves with a positive word of mouth which can bring more clients and increase referralsStay updated about the various study abroad programs offered by College/universities and use the knowledge in helping studentsMaintain a proper database of students counselled in the CRMAssisting with activities to promote Universities represented by the CompanyShould have excellent interpersonal skills, presentation skills and should be confident enough in speaking with students, parentsResponsible for timely reporting to the Manager

Job description1. Relevant Experience in Counselling profile. Preferred experience in Educational Sector.2. Self Motivated and Self-driven to work.3. Proficiency in MS Office Applications.4. Strong communication, Presentation and persuasion skills with positive attitude.5. Interpersonal skills to communicate with various types of client groups.6. Good Written and verbal communication skills(Fluency in English & Hindi is must).Skills RequiredConnecting and Counseling working professionals for career Development Programs.Cold Calling the leads and Database and converting to sales.Promoting management programs as per the profile of the candidates.Maintaining connections with the candidates through meetings, calls and Mailers.Marinating Database and records of the candidates.Achieving the assigned Targets on monthly basis.Following Pre and Post sales procedures.Actively contribute as a team player to encourage sales.Self-Motivated and goal-oriented, desire to deliver results.Passionate about sales.Ability to adapt and grow in a competitive environment.Role CounselorDepartment Teaching & TrainingEmployment Type Full Time, PermanentUG :Any GraduateLocation: Mohali

Contact potential or existing customers to inform them about our service- Answer questions about services or the organization- Ask questions to understand customer requirements and close sales- Go the extra mile to meet sales quota and facilitate future sales- Achieve the targets/goals set by the organization- Handling calls (Incomings as well as Outgoings)- Ready to travel, as and when required