Freshers For Sales Coordinator - Aligarh

job description:

key responsibilities

develop and maintain strong, long-term customer relationships.

act as the primary point of contact for customer queries, issues, and feedback.

understand customer needs and provide appropriate solutions.

manage customer accounts, track interactions, and ensure timely follow-ups.

collaborate with sales and marketing teams to improve customer experience.

handle escalations and resolve complaints efficiently.

prepare regular reports on customer feedback, satisfaction, and retention.

ensure crm software/database is updated with accurate customer records.

support in customer onboarding and training when required.

identify opportunities for upselling and cross-selling products/services.

qualifications & skills

strong communication, interpersonal, and problem-solving skills.

good knowledge of ms office (word, excel, powerpoint).

experience with crm software/tools (preferred).

ability to manage multiple clients and priorities effectively.

customer-focused mindset with patience and professionalism.

soft skills

strong negotiation and presentation skills.

positive attitude with a team-oriented approach.

ability to work under pressure and meet deadlines.

good listening skills and empathy for customer needs.

job type: full-time

work location: in person

• Experience

  0 - 4 Years

• No. of Openings

  2

• Education

  B.C.A, B.B.A, B.Com, B.Tech [Other], Any Bachelor Degree

• Role

  Sales Coordinator

• Industry Type

  Manufacturing / Production / Quality

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Patel Nagar Agra Road Sasni Gate Aligarh