key responsibilities:
operational oversight: manage daily operations across various sites, ensuring adherence to standard operating procedures (sops), quality standards, and service benchmarks.
performance monitoring: analyze sales figures, operational metrics, and financial reports (p&l, budgets) to identify areas for improvement and implement cost-control measures.
staff leadership & training: recruit, train, mentor, and evaluate on-site managers and staff, fostering a positive work environment and ensuring consistent service delivery.
guest experience: monitor guest satisfaction results, handle high-level customer complaints, and ensure effective service recovery programs are in place.
compliance & safety: ensure all facilities comply with health, safety, and licensing regulations, conducting regular site inspections and audits.
stakeholder relations: build and maintain strong relationships with property owners, vendors, and local officials.
required skills and qualifications:
proven experience in hospitality management, with experience in a multi-site or field role.
strong leadership, communication, and problem-solving skills.
excellent financial acumen and analytical abilities.
willingness to travel extensively within the assigned region.
bachelor's degree in hospitality management or a related field (preferred).
Experience
3 - 5 Years
No. of Openings
2
Education
Graduate
Role
Field Sales Manager
Industry Type
Housekeeping / Facilities management Services
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
Iscon Elegance next to crown plaza .S.G .Highway .prahlanagar. Ahmedabad