Job Description

key responsibilities:

operational oversight: manage daily operations across various sites, ensuring adherence to standard operating procedures (sops), quality standards, and service benchmarks.

performance monitoring: analyze sales figures, operational metrics, and financial reports (p&l, budgets) to identify areas for improvement and implement cost-control measures.

staff leadership & training: recruit, train, mentor, and evaluate on-site managers and staff, fostering a positive work environment and ensuring consistent service delivery.

guest experience: monitor guest satisfaction results, handle high-level customer complaints, and ensure effective service recovery programs are in place.

compliance & safety: ensure all facilities comply with health, safety, and licensing regulations, conducting regular site inspections and audits.

stakeholder relations: build and maintain strong relationships with property owners, vendors, and local officials.

required skills and qualifications:

proven experience in hospitality management, with experience in a multi-site or field role.

strong leadership, communication, and problem-solving skills.

excellent financial acumen and analytical abilities.

willingness to travel extensively within the assigned region.

bachelor's degree in hospitality management or a related field (preferred).
  • Experience

    3 - 5 Years

  • No. of Openings

    2

  • Education

    Graduate

  • Role

    Field Sales Manager

  • Industry Type

    Housekeeping / Facilities management Services

  • Gender

    Male

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Walk-in interview location

    Iscon Elegance next to crown plaza .S.G .Highway .prahlanagar. Ahmedabad

About Safal Hospitality & Maintenance Services

Our values are promptness, accuracy, and efficiency. A completely integrated provider of property service solutions, Safal Hospitality & Maintenance Services, which is synonymous with best quality and trust, offers a broad range of services to Gujarats most distinguished clients and finest buildings. The development of SHMS took occurred in a setting and time with unmatched opportunities.
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