Key Responsibilities:
Operational Oversight: Manage daily operations across various sites, ensuring adherence to standard operating procedures (SOPs), quality standards, and service benchmarks.
Performance Monitoring: Analyze sales figures, operational metrics, and financial reports (P&L, budgets) to identify areas for improvement and implement cost-control measures.
Staff Leadership & Training: Recruit, train, mentor, and evaluate on-site managers and staff, fostering a positive work environment and ensuring consistent service delivery.
Guest Experience: Monitor guest satisfaction results, handle high-level customer complaints, and ensure effective service recovery programs are in place.
Compliance & Safety: Ensure all facilities comply with health, safety, and licensing regulations, conducting regular site inspections and audits.
Stakeholder Relations: Build and maintain strong relationships with property owners, vendors, and local officials.
Required Skills and Qualifications:
Proven experience in hospitality management, with experience in a multi-site or field role.
Strong leadership, communication, and problem-solving skills.
Excellent financial acumen and analytical abilities.
Willingness to travel extensively within the assigned region.
Bachelor's degree in Hospitality Management or a related field (preferred).
Experience
3 - 5 Years
No. of Openings
2
Education
Graduate
Role
Field Sales Manager
Industry Type
Housekeeping / Facilities management Services
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
Iscon Elegance next to crown plaza .S.G .Highway .prahlanagar. Ahmedabad