Safal Hospitality & Maintenance Services

Prahlad Nagar, Ahmedabad

Key Responsibilities: Operational Oversight: Manage daily operations across various sites, ensuring adherence to standard operating procedures (SOPs), quality standards, and service benchmarks. Performance Monitoring: Analyze sales figures, operational metrics, and financial reports (P&L, budgets) to identify areas for improvement and implement cost-control measures. Staff Leadership & Training: Recruit, train, mentor, and evaluate on-site managers and staff, fostering a positive work environment and ensuring consistent service delivery. Guest Experience: Monitor guest satisfaction results, handle high-level customer complaints, and ensure effective service recovery programs are in place. Compliance & Safety: Ensure all facilities comply with health, safety, and licensing regulations, conducting regular site inspections and audits. Stakeholder Relations: Build and maintain strong relationships with property owners, vendors, and local officials. Required Skills and Qualifications: Proven experience in hospitality management, with experience in a multi-site or field role. Strong leadership, communication, and problem-solving skills. Excellent financial acumen and analytical abilities. Willingness to travel extensively within the assigned region. Bachelor's degree in Hospitality Management or a related field (preferred).