BPO Telecaller || Freshers & Experienced

We are seeking a motivated BPO Telecaller to join our team in Indore. As a telecaller, you will communicate with customers and assist them with their inquiries, ensuring a positive experience.

Key Responsibilities:

- **Customer Communication:** Engage with customers over the phone to address their questions and provide information about products or services. Your communication skills will help build rapport and trust.

- **Lead Generation:** Identify potential clients by following a structured call script and asking relevant questions. This involves gathering contact information and qualifying leads for the sales team.

- **Data Entry and Management:** Record customer interactions and update details in the company database. Accuracy in data entry is crucial for maintaining records and tracking customer interactions.

- **Feedback Collection:** Gather feedback from customers about their experiences and relay their suggestions or concerns to the management team. This will help improve services and products offered.

- **Target Achievement:** Work towards achieving individual and team targets through consistent follow-up and effective communication strategies. Meeting targets is essential for the success of the business and your growth.

Required Skills and Expectations:

Candidates should have excellent verbal communication skills, a friendly demeanor, and the ability to listen actively. A strong willingness to learn and adapt in a team-oriented environment is essential. You should be comfortable working in a fast-paced setting, reliable, and detail-oriented. Prior experience is not mandatory, but enthusiasm and dedication are key to succeeding in this role.

• Experience

  0 - 2 Years

• No. of Openings

  984

• Education

  12th Pass

• Role

  BPO Telecaller

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab