Hiring Freshers || BPO Telecaller

We are looking for a BPO Telecaller to join our team in Chandigarh. This is an excellent opportunity for individuals with 0 to 2 years of experience and a passion for customer service.

As a Telecaller, you will communicate with customers, helping them with their inquiries and providing information about our products and services. You will play a vital role in maintaining customer satisfaction and building lasting relationships.

Key Responsibilities:

1. **Customer Interaction**: Engage with customers over the phone to address queries and provide information, ensuring clear communication for the best customer experience.

2. **Lead Generation**: Identify potential customers and generate leads through effective communication techniques, contributing to the growth of the business.

3. **Data Entry and Management**: Input customer information and maintain accurate records in our database for better service and follow-up.

4. **Follow-up Calls**: Make follow-up calls to customers as needed, ensuring they are satisfied and have received the necessary assistance.

5. **Feedback Collection**: Gather feedback from customers regarding their experience and report this information to improve services.

Required Skills and Expectations:

Candidates should possess strong communication skills, both verbal and written, to interact effectively with customers. A proactive approach, a commitment to high-quality service, and the ability to work in a team environment are essential. Basic computer skills are also required for data management. A 12th-grade education is the minimum requirement for this position, making it suitable for fresh graduates and early career professionals.

• Experience

  0 - 2 Years

• No. of Openings

  984

• Education

  12th Pass

• Role

  BPO Telecaller

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab