Hiring Fresher / BPO Telecaller / 12th Pass

We are looking for a BPO Telecaller to join our team in Chandigarh. This entry-level position is ideal for individuals with no prior experience or up to two years of experience, and it offers the flexibility of working from home.

Key Responsibilities:

1. Customer Engagement: Reach out to potential and existing customers over the phone to promote our services and products. Building rapport and understanding customer needs are essential for successful interactions.

2. Information Collection: Gather relevant information from customers to assist with inquiries or complaints. Accurate data collection helps enhance our services and ensures customer satisfaction.

3. Record Keeping: Maintain detailed records of customer interactions, including feedback and inquiries. This information is crucial for tracking performance and improving service quality.

4. Follow-Up Calls: Conduct follow-up calls with customers to ensure their issues are resolved and they are satisfied with our service. Regular follow-ups can increase customer loyalty and retention.

5. Meeting Targets: Achieve daily and monthly targets set for calls and customer engagement. Meeting these goals is important for the team

• Experience

  0 - 2 Years

• No. of Openings

  790

• Education

  12th Pass

• Role

  BPO Telecaller

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home