Hiring Fresher - BPO Telecaller - Bhopal

We are seeking a dedicated BPO Telecaller to join our team in Bhopal. This full-time position is suitable for candidates with 0 to 2 years of experience. As a Telecaller, you will be responsible for engaging with customers and addressing their needs through effective communication.

Key Responsibilities:

1. **Customer Interaction:** You will make outbound calls to potential and existing customers, ensuring a friendly and professional approach at all times.

2. **Information Gathering:** Gather relevant information from customers to understand their needs and provide accurate responses, thereby improving customer satisfaction.

3. **Data Management:** Maintain and update customer records in our database accurately, ensuring all information is current and correct.

4. **Problem Solving:** Address customer inquiries and issues with promptness and efficiency, offering appropriate solutions to enhance the customer experience.

5. **Sales Support:** Assist in promoting products and services, effectively communicating their benefits to encourage customer interest and drive sales.

Required Skills and Expectations:

Candidates must possess excellent verbal communication skills and a positive attitude. A strong ability to listen and empathize with customers is essential. Basic computer skills are necessary to manage data and communication tools. We expect individuals to be self-motivated, able to work in a team, and contribute to achieving set targets while maintaining a high level of professionalism. A 12th grade education is required for this position.

• Experience

  0 - 2 Years

• No. of Openings

  984

• Education

  12th Pass

• Role

  BPO Telecaller

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab