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Guest Handling Jobs

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Operations Manager (10-20 Years)

Monarch group of hotels

  • 10 - 20 yrs
  • 5.5 Lac/Yr
  • Pune
Hotel Operation Guest Handling Food Beverage Front Office Staff Recruitment
Key Responsibilities-Guest Services:Ensure exceptional experiences from check-in to check-out and table dining.Resolve guest or diner complaints quickly and professionally.Department Oversight:Supervise front desk, housekeeping, maintenance, kitchen, and waitstaff.Conduct daily floor walks and pre-shift huddles to check service quality and cleanliness.Financial & Inventory Control:Monitor daily sales, control food and labor costs, and track operating budgets.Oversee stock counts, inventory ordering, and supplier relationships for both hotel and kitchen supplies.Staff Management:Handle staff scheduling, performance tracking, training, and weekly payroll tasks.Safety & Compliance:Enforce local health codes, food safety regulations, and building fire/safety protocols.
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  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp Customer Relationship Passenger Handling Airport Operation Customer Service Customer Support Guest Handling Ground Operation Ground Management Good Communication Skills
As an Airport Passenger Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for passengers traveling through the airport. Your primary responsibilities will include:- Greeting Passengers: Welcoming travelers as they arrive and assisting them with any questions or concerns they may have, creating a positive first impression.- Check-in Assistance: Helping passengers check in by guiding them through the process and ensuring they have the necessary documents ready for verification.- Handling Baggage: Assisting passengers with their luggage, including tagging and directing them to the appropriate baggage claim areas.- Providing Information: Offering up-to-date information regarding flight schedules, boarding gates, and airport services to ensure passengers are well-informed.- Resolving Issues: Addressing any concerns or problems that arise during the travel experience, such as ticketing errors or flight delays, while maintaining a calm and professional demeanor.To succeed in this role, you should have excellent communication skills to interact effectively with passengers and team members. A friendly and approachable attitude is essential, as well as the ability to work under pressure in a fast-paced environment. Basic computer skills are necessary for managing check-in systems. Additionally, you should be punctual and reliable, as flights operate on strict schedules, and your presence is important for maintaining operational smoothness. Previous experience in customer service is a plus, but not mandatory.
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  • 2 - 5 yrs
  • 2.0 Lac/Yr
  • Ludhiana
GRE Knowledge Problem-solving Attractiive Feedback Provision Clinet Handling
Guest attendant at the entry of bar and lounge. Looks attractive sharp skills. Does not hesitate while dealing to guest.
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Looking For Office Boy

Ambit Energy Pvt. Ltd.

  • 1 - 5 yrs
  • 1.3 Lac/Yr
  • Rajkot
Office Boy Housekeeping Back Office Processing Front Office Work Office Cleaning Guest Handling Office Work
Job Description1. Greeting clients and visitors as needed. 2. Restocking the pantry equipment.3. Handling Pantry orders and other communications. 4. Helping organize and maintain office common areas.5. Performing general office clerk duties and errands. 6. Maintaining office equipment as needed. 7. Coordinating with meeting room setup.
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  • 1 - 5 yrs
  • 3.5 Lac/Yr
  • Thaltej Shilaj Road Ahmedabad
Front Office Operations Good Communication Receptionist Guest Handling Call Coordinator Inbound Calls Administration Office Operation Vendor Payments Telephone Handling General Administration
We are seeking a reliable and friendly Front Desk Executive to join our team in Thaltej Shilaj Road, Ahmedabad. This role is essential for ensuring smooth operations at the front desk and enhancing the overall customer experience.The key responsibilities include greeting visitors with a warm and professional demeanor, answering incoming calls, and directing them to the appropriate departments. You will also handle inquiries and provide accurate information about our services, helping to address any concerns our clients may have. Another important task is to maintain the front desk area, ensuring it is organized and welcoming.Additional duties involve managing appointment scheduling, collaborating with other team members to support daily operations, and performing administrative tasks such as filing and data entry. You will also be responsible for coordinating deliveries and managing office supplies efficiently.We require a female candidate with 1 to 5 years of experience in a similar role and a graduate degree. Strong verbal and written communication skills are essential, along with a friendly attitude and excellent interpersonal skills. You should be proficient in using office software and have good organizational abilities to manage multiple tasks effectively. Punctuality and reliability are expected, as you will be the first point of contact for clients and visitors. If you are dedicated to providing exceptional service and have a proactive approach, we encourage you to apply.
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Guest House Management Guest House Manager Guest Service Manager Guest Representative Guest Relations Guest Handling Guest Services Guest Relation Executive Guest Relation Manager Guest Relation Supervisor Guest Relation Associate Guest Relation Assistant Guest Satisfaction Customer Service Hospitality Problem Solving
As a Guest Relations Manager, you will play a crucial role in ensuring a positive experience for all guests. You will oversee the guest relations team and work closely with various departments to enhance guest satisfaction.Key Responsibilities:- Manage Guest Experience: Ensure all guests receive exceptional service from the moment they arrive until they depart. This includes addressing any issues or complaints promptly.- Team Leadership: Lead and motivate the guest relations team to perform at their best. Provide training and support to enhance their skills and knowledge.- Feedback Collection: Regularly seek guest feedback through surveys and direct communication to identify areas for improvement in services offered.- Guest Communication: Maintain clear communication with guests, providing them with information about hotel services, local attractions, and activities.- Conflict Resolution: Handle guest complaints or issues effectively, ensuring a quick and satisfactory resolution to maintain positive relationships.Required Skills and Expectations:- Experience: A minimum of 5 years in guest relations or customer service roles, with at least 2 years in a managerial position.- Communication Skills: Excellent verbal and written communication skills to interact professionally with guests and staff alike.- Organizational Skills: Strong ability to multitask, manage time efficiently, and prioritize various responsibilities.- Problem-Solving Abilities: Aptitude for identifying issues and creating solutions quickly and effectively.- Interpersonal Skills: Friendly, approachable demeanor with a strong focus on building relationships with guests and team members. Candidates should be enthusiastic about providing excellent service and committed to enhancing the overall guest experience.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Gaya
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
We are looking for an Airport Guest Relationship Executive to join our team in Gaya. This role is ideal for someone who enjoys interacting with people and providing excellent customer service. If you have a passion for hospitality and a positive attitude, this could be the perfect opportunity for you.Key Responsibilities:- Greeting Guests: Welcome and assist arriving and departing passengers at the airport to create a friendly atmosphere.- Providing Information: Answer questions and provide information about airport services, facilities, and flight details to enhance guest experience.- Handling Complaints: Address and resolve guest complaints professionally and promptly, ensuring customer satisfaction.- Coordinating with Staff: Work closely with airport staff, including security and transport services, to ensure smooth operations and guest handling.- Maintaining Records: Keep accurate records of guest interactions and transactions for future reference and improvements in service.Required Skills and Expectations:- Communication Skills: Strong verbal communication is essential to effectively interact with guests and colleagues.- Customer Service Orientation: A helpful and friendly attitude is needed to assist guests and create a welcoming environment.- Problem-Solving Abilities: The ability to think quickly and find solutions to guest issues enhances their experience.- Team Player: Willingness to work collaboratively with other team members and departments is crucial.- Basic Computer Skills: Familiarity with basic computer operations will help in maintaining records and information management.Candidates with a positive attitude and a strong commitment to customer service are encouraged to apply.
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  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Vasant Kunj Delhi
Guest Services Guest Handling Good Communication Skills Client Servicing Management Skills Customer Relationship
Welcoming guests and providing excellent customer service* Assisting customers with ticketing, seating & inquiries* Handling food & beverage counter operations* Maintaining cleanliness and hygiene standards inside the cinema* Managing crowd during movie shows* Ensuring smooth guest experience throughout their visit
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Chandigarh Sector 26
Guest Services Hotel Management Guest Handling Good Communication Skills
Key responsiabilties:Greet and welcome guests with warmth, elegance, and professionalismManage reservations and maintain waiting lists .Escort guests to their tables and ensure they are comfortably seatedBuild rapport with guests, understand their preferences, and ensure memorable dining experiencesHandle guest feedback gracefully and escalate concerns when necessaryCoordinate with restaurant staff to ensure smooth table service and guest satisfactionMaintain a poised and polished presence throughout service hoursQualifications:Minimum 1 year of experience (hotel or restaurant).Positive attitude, punctuality and strong work ethic.Ready to work in shifts
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Hotel Staff Fresher

Singhalia Group

  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Dubai +1 UAE
Waiter Waitress House Keeping Cook Commis Chef Bartender Bell Boy Housekeeping Supervisor Hotel Manager Front Desk Executive Guest Handling
We are looking for dedicated Hotel Staff to join our team in the United Arab Emirates. This role is suitable for individuals with little to no experience in the hospitality industry, offering a valuable opportunity to start a career in a vibrant environment.Key Responsibilities:- Customer Service: Greet guests with a warm welcome and assist them with check-in and check-out procedures to ensure a smooth experience.- Room Maintenance: Help keep the hotel clean and tidy by ensuring that common areas are well-maintained and reporting any issues that need attention.- Assisting Other Staff: Work closely with team members in various departments, such as housekeeping and food service, to ensure high-quality service for guests.- Handling Inquiries: Answer guest queries about hotel services and local attractions, providing accurate information and support.- Follow Safety Standards: Adhere to health and safety guidelines to ensure a safe environment for both guests and staff.Required Skills and Expectations:- A minimum of a 10th-grade education is necessary for this role.- Strong communication skills are important for engaging with guests and team members.- A friendly and approachable demeanor is essential, as you will be the face of the hotel.- Basic problem-solving skills will help in addressing guest needs effectively.- Willingness to learn and adapt is important, as you will be exposed to various tasks within the hotel.This is a full-time position requiring work from the office, with opportunities for growth and development in the hospitality industry.
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Urgent Requirement For Steward

Bright Hospitality Private Limited

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Mohali
Food Serving Order Taking Guest Handling Steward Activities
We are looking for a dedicated Steward to join our team in Mohali. The ideal candidate will have 1 to 3 years of experience in a similar role and should have completed at least the 12th grade. Key Responsibilities:- Customer Service: Greet and assist guests warmly, ensuring they feel welcome and valued throughout their visit.- Table Setup: Organize and set up dining tables in accordance with restaurant standards, including proper arrangement of cutlery and glasses.- Order Taking: Accurately take customer orders and relay them to the kitchen staff, ensuring order specifications are noted correctly.- Food and Beverage Service: Serve food and drinks to guests promptly and courteously, while checking on satisfaction and addressing any requests.- Cleanliness Maintenance: Keep the dining area clean and organized, including clearing tables and resetting them for new customers.- Collaboration: Work closely with kitchen and bar staff to ensure a smooth workflow and address any guest inquiries or complaints effectively.Required Skills and Expectations:- Strong communication skills to interact effectively with guests and team members.- Good organizational skills to manage multiple tasks efficiently in a fast-paced environment.- Attention to detail to ensure high standards of cleanliness and presentation.- Ability to work as part of a team and support colleagues when needed.- A positive attitude and a commitment to providing excellent service to improve customer experiences. Candidates should be enthusiastic, reliable, and ready to thrive in a dynamic environment.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Chamba
Guest Handling Guest Relations Front Office Operations
Job Description - GRE (Guest Relations Executive)Location: ChambaCompany: Keekoo Hospitality Pvt LtdExperience Required: Minimum 1 YearPosition: Guest Relations Executive (GRE)Job Responsibilities: Welcome guests warmly during check-in and ensure smooth guest handling Maintain excellent guest relations throughout the stay Handle guest queries, requests, and complaints professionally Coordinate with housekeeping, F&B, and front office teams for guest satisfaction Assist guests with resort information, activities, and local guidance Ensure high standards of hospitality and customer service Follow up on guest feedback and maintain guest satisfaction records Support front office operations whenever required Maintain proper grooming, etiquette, and communication standardsRequirements: Minimum 1 year of experience in hospitality or hotel industry Good communication and interpersonal skills Pleasing personality with professional grooming Basic computer knowledge and coordination skills Ability to handle guests politely and confidently Flexible to work in shifts and during weekends/holidaysSalary & Benefits: Salary: As per experience and interview Food & Accommodation: Provided Career growth opportunities within hospitality operations
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
We are looking for an enthusiastic Airport Guest Relationship Executive to join our team in Kolkata. This entry-level position is perfect for individuals who enjoy interacting with people and ensuring guests have a pleasant experience at the airport.The key responsibilities include:- Guest Assistance: Provide exceptional support to guests by addressing inquiries, offering information about services, and guiding them through airport facilities.- Check-In Support: Assist guests during check-in processes to ensure a smooth and efficient experience.- Issue Resolution: Actively listen to guest concerns and work to resolve any issues related to their travel experience promptly and professionally.- Information Dissemination: Keep guests informed about flight schedules, boarding procedures, and airport amenities to enhance their travel experience.- Feedback Collection: Gather feedback from guests to understand their needs better and assist in improving service delivery.To succeed in this role, candidates should possess strong communication skills, a friendly demeanor, and the ability to work well in a fast-paced environment. Attention to detail is crucial, as well as the ability to stay calm under pressure. Being a team player with a positive attitude will be essential for collaborating effectively with colleagues. Previous experience is not required, making this an excellent opportunity for those eager to start their career in the hospitality industry. Applicants must have completed at least the 10th grade.
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  • 0 - 2 yrs
  • Chennai
Fleet Operations Vehicle Allocation Driver Coordination Booking Management Trip Monitoring Guest Coordination Duty Slip Closure Operations Handling
Key ResponsibilitiesAllocate vehicles for confirmed bookingsCoordinate with drivers for timely trip executionCommunicate with guests for smooth pickup and drop servicesMonitor ongoing trips and resolve operational issuesClose duty slips accurately after trip completionMaintain trip and operational recordsShift Timings (Rotational)07:30 AM - 04:30 PM02:00 PM - 10:00 PM10:00 PM - 08:00 AMRequirementsAny GraduateGood communication skills in Tamil, English, and HindiBasic computer knowledgeAbility to work in rotational shiftsExperience in travel, transport, logistics, or car rental operations preferredStrong coordination and problem-solving skills
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Delhi NCR
Hospitality Guest Services Guest Handling
Greet guests, manage check-ins/outs, assign rooms, and handle payments.Guest Support: Handle inquiries, resolve complaints, and provide information on hotel services, amenities, and local attractions.
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Assistant Executive,Front Office

PMI Technology India Private Limited

  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Female
  • Devanahalli Bangalore
Front Office Receptionist Guest Relations Telephone Handling Front Desk Recept
ROLE/TITLEAssistant Executive, Front OfficeREPORTING TOAssociate Manager - Administration & FacilitiesROLE PURPOSEThe Front Desk Executive will be the first point of contact for visitors, clients and employees at PMI India. The role is responsible for managing front desk operations, handling communication, providing administrative support and ensuring a professional and welcoming environment at the workplace.ACCOUNTABILITIES / RESPONSIBILITIES Responsible for managing professional reception, communication flow, coordination and administrative support for smooth plant and office operations. Receive visitors after completion of security clearance, confirm appointment details, inform the concerned departments, guide visitors to designated areas in compliance with plant access rules and maintain accurate visitor coordination logs, appointment schedules and related administrative records for reference, reporting and audit purposes. Handle incoming telephone calls and intercom communications in a professional manner and route calls and messages accurately to plant departments, management or support teams to ensure effective internal communication. Coordinate domestic and international travel arrangements for employees, including air, rail, hotel and local transportation and maintain complete travel documentation, confirmations and billing records. Coordinate with approved courier service providers for the receipt, recording, distribution and outward dispatch of official documents and parcels, while maintaining accurate courier and dispatch registers with proper tracking and acknowledgment details. Maintain continuous coordination with the Security team for visitor movement, communication support and other front office related operational requirements, while adhering to defined role boundaries.SKILLS & EXPERIENCE Graduate in any discipline from a recognized institution. Up to 2 years of experience as a Front Desk Executive, Receptionist or in a similar administrative role. Excellent verbal and written communication skills with the ability to interact professionally with internal and external stakeholders. Strong interpersonal and customer-handling skills with a service-oriented and courteous approach. Professional appearance, positive attitude and high standards of workplace etiquette. Good organizational, coordination and multitasking abilities with attention to detail. Working knowledge of MS Office applications including Word, Excel and Outlook. Prior experience in travel coordination and hotel booking will be an added advantage.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Hyderabad
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Airport Staff Airport Ground Staff Ground Handling Staff Cabin Crew Cargo Handling
As an Airport Guest Relationship Executive in Hyderabad, you will be the first point of contact for passengers arriving at the airport. Your role is crucial in ensuring a pleasant experience for travelers. You will be expected to perform a variety of tasks aimed at enhancing guest relations.Key Responsibilities:- Guest Assistance: Provide information and assistance to guests as they navigate through the airport, helping with inquiries about flights, services, and facilities.- Check-In Support: Assist passengers with the check-in process, ensuring a smooth and efficient experience for everyone.- Issue Resolution: Address any concerns or complaints from passengers, striving to resolve issues promptly and effectively to maintain a positive atmosphere.- Feedback Collection: Gather feedback from guests regarding their experiences, sharing insights with management to improve service quality.- Safety Protocols: Ensure that all safety and security protocols are followed, contributing to a safe environment for guests and staff.Required Skills and Expectations:- Strong communication skills in English and local languages, enabling clear interactions with diverse passengers.- Excellent interpersonal skills, allowing you to build rapport with guests and handle challenging situations gracefully.- Ability to work in a fast-paced environment, managing multiple tasks while maintaining attention to detail.- A positive attitude and a customer-oriented mindset, ensuring that every guest feels valued and respected.- Basic computer skills for managing records and providing information as needed.This role is ideal for individuals looking to begin their career in hospitality or customer service, particularly in the airport environment.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Chennai
Guest Handling Food & Beverage
As a Food & Beverage Associate, you will play a vital role in ensuring an exceptional dining experience for our guests. Your responsibilities will include:- Welcoming Guests: Greet customers warmly as they arrive, creating a friendly atmosphere that makes them feel welcome and valued.- Taking Orders: Listen attentively to guests' food and beverage requests, accurately recording their selections to ensure their needs are met.- Serving Food and Beverages: Deliver orders to tables promptly and politely, ensuring that each dish and drink meets presentation standards.- Maintaining Cleanliness: Keep the dining and service areas clean and organized, which includes clearing tables and sanitizing surfaces to provide a safe environment.- Assisting with Menu Inquiries: Provide information about menu items, including descriptions and ingredients, to help guests make informed choices.- Handling Payments: Process customer payments accurately and efficiently, ensuring a smooth transaction at the end of their meal.To succeed in this role, you should have strong communication and interpersonal skills, allowing you to interact effectively with guests and team members. A positive attitude and a willingness to learn are essential, especially if you have limited experience in the food and beverage industry. You should be able to work in a fast-paced environment while maintaining attention to detail. A basic understanding of food safety protocols is a plus, and you should be comfortable standing for long periods while performing your duties.
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Front Desk Manager (1-4 Years)

Shalom Backpackers Hostel Private Limited

  • 1 - 4 yrs
  • 3.5 Lac/Yr
  • Rishikesh
Hotel Management Guest Handling Guest Relations Front Desk Receptionist Problem Solving Receptionist Activities
We are seeking a Front Desk Manager to lead our front office team and ensure a welcoming experience for all guests. The ideal candidate will have a Bachelors degree in Hotel Management and 1 to 4 years of relevant experience.Key Responsibilities:- Supervise Front Desk Operations: Manage daily front desk activities to ensure smooth operations and provide excellent service to guests.- Guest Check-In and Check-Out: Oversee the check-in and check-out processes to ensure efficient, friendly service and make guests feel welcomed.- Staff Management: Train and motivate front desk staff to provide outstanding customer service and foster a positive work environment.- Handle Guest Inquiries: Address guest inquiries and complaints promptly and professionally, ensuring guest satisfaction.- Maintain Records: Keep accurate records of guest information, bookings, and payments to ensure seamless financial transactions.- Collaborate with Other Departments: Work closely with housekeeping, maintenance, and other departments to ensure all guest needs are met efficiently.Required Skills and Expectations:The ideal candidate should have strong communication and interpersonal skills to interact effectively with guests and staff. Organizational abilities are crucial for managing multiple tasks efficiently. A friendly and approachable demeanor is essential for creating a welcoming atmosphere. The candidate must demonstrate problem-solving skills and the ability to handle challenging situations calmly. Proficiency in computer systems and hotel management software is preferred. Reliable and punctual work habits are expected, along with a commitment to maintaining high standards of hospitality.
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Chandigarh
Order Taking Guest Handling Problem Solving Captaining Customer Service
A good looking people who passionate about guest service and having a good knowledge about hospitality with alcohol and food knowledge they should know about the service and hospitality with positive attitude towards job and punctual
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Saudi Arabia
Customer Relationship Guest Handling Customer Support Guest Services Passenger Service Passenger Handling Good Communication Skills Customer Relationship Management Hotel Operation Good Communication Hotel Management
Responsibilities:Welcome VIP guests and ensure a premium experienceHandle guest requests, complaints, and special arrangementsMaintain high standards of hospitality and serviceCoordinate with all departments for smooth guest serviceRequirements:Excellent communication & grooming standardsFluent in English (additional languages preferred)Degree/Diploma in Hospitality preferredExperience in hotel/cruise industry is an advantageSkills:Customer service excellenceProblem-solving & multitaskingProfessional attitudeSalary: Attractive package + incentives + benefits (food/accommodation on cruise)
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a vital role in creating memorable experiences for travelers at Kolkata Airport. You will assist guests with their needs and ensure smooth operations to enhance their journey.Key Responsibilities:- Guest Assistance: Greet and assist passengers, addressing their queries and concerns with a friendly demeanor.- Information Provider: Offer timely information regarding flight schedules, boarding gates, and airport facilities to ensure that guests feel informed and comfortable.- Problem Resolution: Actively listen to guest complaints or issues and work towards effective solutions while maintaining a positive attitude.- Coordination with Staff: Collaborate with various airport staff and departments to ensure seamless guest experiences, including transportation, security, and baggage handling.- Feedback Collection: Gather feedback from passengers to improve services and pass valuable insights to management.Required Skills and Expectations:Candidates should have effective communication skills in both English and the local language, along with a friendly and approachable personality. A strong sense of customer service is crucial, as is the ability to remain calm under pressure. Candidates should be punctual, reliable, and able to work in a fast-paced environment. A high school diploma (10th pass) is required, and previous experience is not mandatory but will be considered an advantage. Enthusiasm and a willingness to learn are essential for success in this role.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Guest Relationship Executive in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for guests at the airport. This position is ideal for individuals starting their careers and does not require prior experience.Key Responsibilities:- Welcoming Guests: Greet guests warmly as they arrive at the airport, creating a positive first impression for travelers.- Assisting Passengers: Provide information and assistance to guests regarding flight details, directions, and airport services, ensuring they have all necessary support.- Handling Inquiries: Address any questions or concerns that guests may have, helping to resolve issues promptly and efficiently.- Coordinating Services: Work with various airport departments to arrange services such as transportation, luggage assistance, and special accommodations for guests needing extra help.- Monitoring Flight Information: Keep an eye on flight schedules and relay important updates to guests, allowing them to stay informed about any changes.To succeed in this role, you should possess the following skills and expectations:- Communication Skills: Strong verbal communication skills are essential for interacting effectively with guests and airport staff.- Customer Service Focus: A friendly demeanor and a genuine desire to help people are critical for providing excellent service.- Adaptability: Be prepared to handle various situations calmly and efficiently, as each day at the airport may present new challenges.- Team Player: Collaborate with other team members to ensure seamless operations and guest satisfaction.- Basic Computer Skills: Familiarity with computers and the ability to learn new software quickly are necessary for managing guest inquiries and information.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Ranchi
Ground Staff Activities Customer Relationship Airline Operations Airport Operation Customer Service Ground Management Customer Support Guest Handling Passenger Handling Ground Operation Airline Customer Service Good Communication Skills
As an Airport Guest Relationship Executive based in Ranchi, you will play a vital role in ensuring a pleasant and efficient experience for travelers at the airport. You will assist passengers with their needs, answer questions, and provide support throughout their journey.Key Responsibilities:- Guest Assistance: Welcome passengers arriving at the airport, helping them with inquiries and providing necessary information about flights, services, and facilities.- Problem Resolution: Address any concerns or issues passengers may have, ensuring their needs are met promptly and effectively.- Coordination with Airline Staff: Work closely with airline personnel to facilitate smooth check-ins, boarding processes, and luggage handling.- Feedback Collection: Gather feedback from travelers about their experiences, contributing to improving the overall quality of services provided.- Safety and Security Awareness: Maintain a keen awareness of safety and security protocols, ensuring that passengers are informed and comply with regulations.Required Skills and Expectations:Candidates should have strong communication skills, enabling them to interact pleasantly with a diverse range of passengers. A positive attitude and customer-focused mindset are necessary to provide excellent service. While no previous experience is required, being a quick learner and adaptable in a fast-paced environment is essential. Basic knowledge of the airport operations and a willingness to work collaboratively within a team will be beneficial in excelling in this role.
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  • 0 - 2 yrs
  • 8.5 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp Customer Relationship Airport Operation Customer Service Customer Support Guest Handling Passenger Handling Ground Operation Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a crucial role in ensuring a positive experience for travelers at the airport. Your responsibilities will include:- Guest Assistance: Greet and assist passengers upon arrival, helping them navigate through the airport efficiently and answering any questions they may have.- Information Provision: Provide accurate information about flight schedules, boarding gates, and airport services. Your knowledge will help guests feel more comfortable and informed.- Issue Resolution: Address and resolve any guest complaints or concerns promptly, ensuring a seamless travel experience and maintaining high levels of customer satisfaction.- Coordination with Airlines: Collaborate with airline staff to facilitate any special requests or services needed by passengers, such as wheelchair assistance or priority boarding.- Feedback Collection: Gather guest feedback about their experience and report it to management. This helps improve services and address any areas needing attention.For this role, you should possess strong communication skills to interact effectively with guests and team members. A friendly and approachable demeanor will be essential to create a welcoming atmosphere. You should also be able to handle stressful situations calmly and have a customer-oriented mindset. Basic computer skills are necessary for managing guest information and reporting issues. Being a team player is important as you will work closely with other departments to enhance the travel experience at the airport. A high school education (12th pass) is required, with 0 to 2 years of experience preferred.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Karbi Anglong
Housekeeping Bartender Steward Activities Room Service Guest Handling Hotel Booking Guest House Management Guest Services Order Taking Hotel Operation Waiter Service Housekeeper Good Communication Skills
We are seeking a motivated Hotel Executive to join our team in Karbi Anglong, Assam. This entry-level position is ideal for individuals looking to start their career in the hospitality industry.Key Responsibilities:- Guest Service: Provide excellent customer service by welcoming guests, addressing inquiries, and handling check-ins and check-outs efficiently.- Reservations Management: Assist with managing room bookings and ensuring that guests' preferences and special requests are noted and accommodated.- Front Desk Operations: Maintain the front desk area, ensure all information is updated, and handle phone calls, emails, and messages professionally.- Collaboration with Staff: Work closely with other hotel departments, such as housekeeping and maintenance, to ensure all guest needs are met and operations run smoothly.- Problem Resolution: Address and resolve any guest complaints or issues promptly and effectively to enhance their experience.Required Skills and Expectations:Candidates must possess strong communication skills and a friendly attitude to create a welcoming environment. Basic computer skills are essential for managing bookings and handling inquiries. A team-oriented spirit and the ability to work under pressure are important for this role. Flexibility in working hours, including weekends and holidays, is expected to provide round-the-clock service to our guests. This position is suitable for those who are 12th pass and are eager to learn and grow within the hospitality sector.
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  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Kolkata
Air Ticketing Airport Ticketing Airport Operation Air Freight Aviation Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Airport Supervisor Airline Operations Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Customer Support Guest Handling Passenger Handling Customer Relationship Ground Management
Yes. I found Airport Guest Relationship Executive vacancies in Kolkata with salaries reaching your requested range.Best match: Airport Guest Relationship Executive - KolkataCompany: Flyhie AviationLocation: Kolkata / Dunlop area
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  • Fresher
  • 8.5 Lac/Yr
  • Jabalpur
Customer Relationship Airline Operations Airport Operation Customer Service Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills Customer Support
We are looking for 532 Airport Guest Relationship Executive Posts in Jabalpur with deep knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills, Customer Support and Required Educational Qualification is : 12th Pass
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Bhubaneswar
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a vital role in ensuring exceptional experiences for travelers at the airport in Bhubaneswar. Your primary focus will be to assist and engage guests, creating a welcoming environment during their journey.Key Responsibilities:- Guest Assistance: Greet and assist travelers upon arrival and departure, providing them with necessary information about flights, services, and facilities.- Issue Resolution: Address any concerns or complaints from guests in a calm and professional manner, ensuring their needs are met.- Information Provision: Offer accurate and timely information related to airport services, transportation options, and local attractions to enhance the guest experience.- Coordination: Collaborate with airport staff and other departments to ensure smooth operations and guest satisfaction during busy periods.Required Skills and Expectations:Candidates should have a minimum of 10th grade education and a positive attitude. Strong communication skills in both English and local languages are essential for effective interaction with guests from diverse backgrounds. Being friendly, approachable, and responsive is key to delivering excellent customer service. Additionally, the ability to work in a fast-paced environment and manage multiple tasks simultaneously will contribute to your success in this role. Previous experience is not required, making this opportunity ideal for entry-level candidates eager to develop their skills in hospitality and customer relations.
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  • Fresher
  • 7.0 Lac/Yr
  • Asansol
Customer Relationship Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills Airline Operations
As an Airport Guest Relationship Executive in Asansol, you will play a crucial role in ensuring a positive experience for travelers. This full-time office-based position welcomes freshers and requires at least a 10th-grade education.Key Responsibilities:- Greet Guests: Welcome passengers as they arrive and provide assistance with queries, ensuring they feel valued and informed.- Assist with Check-in: Help guests through the check-in process, guiding them with required documentation and procedures for hassle-free travel.- Provide Information: Offer accurate information about flight schedules, airport services, and local attractions to enhance guests' travel experience.- Handle Complaints: Listen to guests' concerns and resolve issues promptly, maintaining a calm demeanor and ensuring satisfaction.- Promote Services: Inform travelers about airport facilities and special services available, encouraging them to make the most of their time at the airport.Required Skills and Expectations:To succeed in this role, you should possess excellent communication skills, allowing you to interact confidently with a diverse range of passengers. A friendly and approachable demeanor is essential, as you will be the first point of contact for guests. Strong problem-solving abilities are necessary to address any concerns and make quick decisions. You must be adaptable and able to work effectively in a fast-paced environment. Reliability and professionalism are key, as you represent the airport's commitment to exceptional guest service.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Patna
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a key role in ensuring a positive experience for all guests at the airport. Your responsibilities will include:- Welcoming Guests: Greet and assist guests upon their arrival at the airport, providing a warm and friendly atmosphere.- Providing Information: Offer clear information about flight schedules, gate locations, and airport services to help guests navigate easily.- Handling Requests: Address and fulfill guest requests efficiently, whether it involves guiding them to services or resolving their concerns.- Assisting with Check-In: Support guests with the check-in process, ensuring they have all necessary documents ready and that their needs are met.- Coordinating with Staff: Work closely with other airport staff, including security and ground services, to ensure smooth operations and guest satisfaction.We expect candidates to have the following skills:- Communication Skills: Strong verbal communication skills are essential to interact effectively with guests from diverse backgrounds.- Customer Service Orientation: A passion for helping others and a commitment to providing excellent customer service is crucial for this role.- Problem-Solving Ability: Ability to think on your feet and come up with quick solutions when challenges arise.- Team Player: Willingness to collaborate with colleagues to enhance overall guest experience.Candidates should have completed at least 10th grade and have 0 to 1 year of experience in customer service or a related field. A positive attitude and professional appearance are essential for this role.
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